Chanel was very helpful in deciding on boots for work. Very knowledgeable and willing to help out, go check out bootjack on rivers and ask for chanel ! read more

My father has been going to this store for over a decade to get his work shoes however after his experience today I am telling him to stop. He was given such a terrible experience because the shoes he got originally to wear after a major surgery didn't fit so he wanted to return them and exchange the product for some work pants. He didn't even want a cash refund and if the cost of the exchange was over the original amount he was perfectly fine paying the difference. He had to argue with the woman because she kept saying it was his fault that the shoes he got did not fit. Once he finally got her to talk to the manager she reluctantly agreed that he could exchange the shoes for pants. As my father was looking at the work pants another customer came to get a refund on some shoes he bought. The same exact woman stated of course you can return your shoes we have a 30 day comfort guarantee. I guess she didn't think my father was worthy of the same guarantee. My father had worn the shoes a single time and she was giving him a hard time because he had worn them to work once. Overall the woman was extremely condescending and rude to him for absolutely no reason. I hope the manager of this store can help her understand that her treatment towards him was wrong. Long story short if you go to this store you better hope that the workers actually like you in every way or the experience you will receive will be like having your teeth pulled. I personally will not be going here anymore I might go to the store in Summerville and hope that this was just a single bad incident and that it isn't a systemic issue with bootjack in general. read more

I come here for work boots and steel toe dress shoes. They've got a decent selection and pretty good prices here. They also offer a military discount and a family owned business locally that I support. read more

This is the best place for safety boots. Great selection. Very courteous people. And with such a large selection you can always find the most affordable. read more

Great selection, friendly staff. A must see place when in Charleston, great selection of foot ware and clothes.

Always stellar service from coming in the door, to checking on you to make sure your finding what you need, finding in another store or ordering exactly what your looking for. I've been buying my work boots here for 5 years and will def keep going back, Katie is my go to girl. read more

Boot Jack is my husband's go to store. They are alway the best. Katie especially made our visit enjoyable. Her customer service was amazing!! read more

The BootJack on Rivers Avenue in North Charleston is a great source for all things boots and work gear. They have a really good selection of items for a good value and I have been able to find exactly what I was looking for each time I have been here. The staff here is very accommodating and makes sure that you have all the help you need. They are worth the stop for boots. read more

Bootjack - The BootJack - Shoe Stores Near Me - North Charleston, South Carolina

I had the best help from the two ladies who were working today, I had their names on my recipe but I wish I was kidding but it flew out my car window. They really made my visit today so easy and quick! Thank you again!! read more

The Bootjack's Staff is very helpful and they also have a great selection of items. If you are looking for something special as a gift or for yourself you should check them out! Special thanks goes to Katie for her help! read more

I went into Bootjack today to see about returning or exchanging a pair of boots that I had bought that weren't quite right for the purpose for which they were purchased. The staff and management bent over backwards to help me and made the entire process as easy as you could imagine. They absolutely made my day, and made sure I got the boots I really needed..and they did all of it with smiling faces. Bootjack, you have made a customer for life. Thank you. -TB read more

Thanks to the two young ladies at bootjack for their outstanding service and assistance, and warm welcome. Thanks Katie and the other young for a job well done!!! read more

Recently, my wife and I visited the Boot Jack on Rivers Ave. We received no help, I had to ask the price of a pair of boots I had tried on. When I asked if they gave a military discount: I was told only on Labor day. i simply took off the boots, placed them back neatly in the box and we walked out. Just lost my business. We wont be back . read more

The staff here was really helpful in finding me the best boots for my work. I visited the Bootjack on Sam Ritt and was not impressed. Everyone was nice and offered their suggestions and had my order written up promptly. Customer service is a dying art and this location did not disappoint. read more

My wife needed new work boots and this is the place to get them. Buying the boots was my treat because i'm semi retired and she has to work full time. Get my points when I can! The staff was so nice and helpful. the young lady who waited on my wife really knew her work boots, impressive! My wife found the right pair and got some really nice work socks to go with the boots. the boots have a thirty day if you don't like them return policy. super cool! I've used the Bootjack for years when I worked in major industry they were my go to place to get quality footwear. the store is well laid out and really clean. Love the smell of leather, also found a pair of cowboy boots I want for my birthday. Took a photo and showed my wife. Just sayin! If you are looking for boots or shoes give these folks a try! read more

Bootjack - these boots are what i want for my birthday - Shoe Stores Near Me - North Charleston, South Carolina

Great selection & had a good variety of sizes for each different boot. Friendly workers. Good fit and wear advice. I was pleased and walked out with my favorite pair of boots. read more

Bootjack - Big selection of women's cowboy boots. - Shoe Stores Near Me - North Charleston, South Carolina

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I lived in Charleston now for six years. I buy a new pair of Stella toes every year this is the place I always shop. I'll never go anywhere else! Friendly staff great selection of boots priced just right for the wallet. read more

This store is amazing! Lots of boots and clothes to choose from, very friendly and helpful employees, amazing customer service. Cammy was excellent at helping me find the perfect boots for a country concert, and a very reasonable price! I will definitely come back again and tell my friends to go to The Bootjack! read more

I had to get a pair of safety boots for work and was recomended to try this place. They have a great selection of top quality products. It's usually hard for me to find shoes that fit right because I have wide feet, and plantar fasciitis. The staff was very helpful. They stand behind every thing they m sell and they have a lot more than just boots. Reasonable prices. read more

Very friendly and helpful staff. They have a good selection of boots and work related clothes. Prices seem to be average. I called about a particular brand of shoe inserts for my work shoes. They had them at the counter when I went in to purchase them. Always good to support our local businesses. read more

Last week I needed to get a new pair of work boots, and came in to Bootjack. Seems the employees like to gossip and talk about customer's decisions and air their dirty laundry while we shop. I wanted a good experience, didn't deliver. My buddy wasn't sure what to look for in a work boot, and the little lady wasn't happy to help him out. Cared only to chat it up w a co worker, who seemed to be to in a rough mood. We didn't buy a thing, and won't be back. read more

I'm still waiting for my boots. I decided to go to the Summerville bootjack location to order a pair of new safety boots for my work. After not finding the pair I wanted on their shelves I inquired about having done ordered. The employees at the desk were very friendly and worked with on finding the particular pair I was looking for and after contacting the manufacturer they found them and placed them on order. Let me know they'd be in in about 3 to 4 weeks. That was fine with me, so I had my employee contact the store to make payment and had the boots ordered. A month later I had to call them to check on the status and I was informed that the boots they ordered were a discontinued product. I got a little upset but was still given great customer service from the people on the phone and they found a similar product by the same manufacturer that was a little more expensive. They waved the extra cost and placed them on order and again told me it'd be another 3 to 4 weeks. 3 1/2 weeks later I call them again to check on my status and find out the manufacture was back ordered until the first of the month (5 days ago) so I was told again it would be about 3 to 4 weeks before they come in. I understand waiting for a shipment but two months is stretching it. I'll probably never do another special order with them but I was always given friendly customer service. read more

Bootjack has a great selection of boots for work and play. I have always been pleased with my purchases. They also have have great selection of work clothes. Bootjack is always my first choice. read more

Purchased shoes with scuffs on the bottom- employee took note of scuffs on the purchase reciept. Was told that we could exchange shoes if the size was incorrect... tried to exchange days later and they would not stand by their promise due to the scuffs on the shoes. This is shady business. read more

I'm working overseas in the Middle East and needed new boots. Not knowing that BootJack does not conduct business online, I tried any way. After an email or two, figuring out what I needed and the boots were on the way. Rebecca Dunlop went the extra mile to see to it that I was a happy customer. Customer Service is still alive and well at BootJack! read more