Super experience! We stopped in to pick up an online order for hub. Carter approached us immediately and quickly brought out the pair of Gaviota 5 HOKA sneakers that my husband ordered 4 days ago. They fit fine but I knew it was not what he really wanted and inquired if they had a particular Brooks style in stock. Carter quickly returned with the Brooks sneakers. They fit better! Within 2 minutes, the exchange was completed with the new pair costing almost $40.00 less. Win - Win, for sure! We both liked the low stress vibe and interaction with Carter. Is there a pair of orange Brooks in my future? Fleet Feet will be my first stop! read more

I walked in and was greeted by a full staff helping all the customers. Troy came up to me and had the exact shoe I needed in stock and took care of everyone! They have the best customer service! read more

Jackson helped me find the most comfortable shoe / insole combo to help with my leg fatigue after working long hours. Legit several days in and I'm finishing my work day with no pain. read more

Eryn helped me find my perfect shoe!! I went through the foot scanning process, which was quick and easy. Eryn selected a handful of shoes for me to choose from and help guide me on my decision. Would recommend the fleet feet experience to anyone in the market for new shoes. read more

I have been to Fleet Feet to get my feet measured and to buy proper fitting shoes the last year. I came back today needing a new everyday shoe. As soon as I walked in the door, someone was available to assist me and welcomed me straight away. Hunter measured my feet then listened as I told him what I wanted. He pulled eight different styles and brands of shoes for me then was super patient while I tried and rated them all. The whole process took an hour. We settled on a brand and style then color. The specific shoe I wanted needed to be ordered in but he did everything possible to make sure I would have my new shoes in time for my upcoming vacation. This shoe store is fantastic and has professional employees who really care about the customer. Thank you Fleet Feet and Hunter for another great experience! read more

See all

Overall: Great location for those who need specific attention to issues/questions. The good: Was greeted right away by staff and was assessed before a big wave of people came in (and a waitlist started). Staff was attentive to my needs and understood my running problems, and provided me with several options to try. 60 day return policy no questions asked, so I feel confident fully trying out my purchase before committing to the shoe. The not-so-good: Limited options in my size for what the staff thought would suit my feet best (for both styles/brands and colors). Prices are a bit high for non-shoe items. read more

Whether you want running shoes, walking shoes or just some comfortable ones, this certainly is the place--not only for what they sell but the manner in which they help you as their service is extraordinary. I've seen kids as young as those who you would think are not old enough to walk, well maybe three years old, up to 80 years old or more trying on shoes walking them around in the store and feeling the comfort of the shoes. Certainly a number of employees, always there to provide great customer service. HEADS UP TIP: When you enter the store, there is a computer tablet for you to enter your name, to ensure that you are served in order of requesting. In very few minutes, you will be called by your name which obviously will have given you minutes to go around the store and look at all of the shoes on the wall shelving and various brands as well as jogging/running and exercise clothing. ALSO, there are more shades and colors of shoes then are on the walls as the inventory is always growing. read more

once again amazing customer service from Josh, he was kind, helpful and on point with the knowledge of the pricing of the products. great communication skills and friendly. see you next time read more

Great customer service! It was Laurel's last day of training and she did an awesome job! She brought out multiple options of shoes for me to try and made sure I found the perfect shoe and fit. Highly recommend! read more

I was very displeased to find there was a waitlist for customer service on a weekday morning... BUT, once it was my turn, the experience was exactly what I expected and needed. I got fitted, tried on shoes, picked out what I wanted, got it ordered. No pressure sales... just help to find a quality pair of shoes. Wish they'd staff up because that lengthy wait is too much. read more

I went to fleet feet to get my planter fasciitis foot a good support shoes and upon entering I was greeted and asked to fill the check in ipad to wait for my turn. The person that help me gave me good information about the shoes that give good support and offer me to try the compression socks for daily wear. I didn't find the shoes yet due to my limited time but came home with sandals that support my arch and socks. I will definitely going back to this shoes store to get my proper shoes. read more

I've discover running as a fitness activity a few months ago. This place was suggested by a friend to start off correctly. The service was great. I went in for information and came out with so much knowledge and a new pair of comfortable running shoes. Since then, I face made friends with the store staff and visit often. Please stop here on your running journey for friendly faces, a community, great shoes, and running essentials. read more

It's been quite a while since I came here to obtain a specific pair of walking shoes. SD was great here. Controlled entry and SD with masks in the store. The staff are super friendly and not overly intrusive. They have a great selection of workout shoes along with a variety of sizes in store. It's important to note that the staff are very knowledgeable both about the product & feet issues. They spend time with the customer to ensure that the customer is 100% satisfied with the product and at the same time, are not at all "pushy". It truly is great customer service. I will definitely return. read more

Fleet Feet Mount Pleasant - Walking shoes.. - Sports Wear Near Me - Mount Pleasant, South Carolina

I got my HOKA shoes today! Maeghen was such a wonderful employee. . She spent a lot of time with me and even my boyfriend (on the phone) to make sure my shoes were perfect. I'm excited to get my miles in! Thanks, Fleet Feet. You have been an important part of my fitness journey over the last year. read more

Fleet Feet Mount Pleasant - The shoes - Sports Wear Near Me - Mount Pleasant, South Carolina

See all

Fleet Feet on Houston Northcutt Boulevard in Mount Pleasant is one of my favorite places to go for all things shoes and athletic gear. The staff here is very knowledgeable and makes sure that you get the right size of shoes for maximum performance and decrease chance of injuries. They have been reliable in their quality of products and services throughout the years and I have been really well satisfied with all of my purchases. read more

Fleet Feet Mount Pleasant - Fleet Feet - Sports Wear Near Me - Mount Pleasant, South Carolina

While I'm in the mood of updating reviews, I've got to give Fleet Feet five stars. If you are a new runner, it's the place to go to get plugged into beginning training programs or group runs. They also have a run every Monday night from the store and occasionally do the Wednesday night pub runs that rotate to different businesses around Charleston. Each Pub Run has giveaways, contests, specials, etc. Another impressive thing Fleet Feet has now is a basket of recovery "tools" such as foam rollers, sticks, and massagers. It's a great way to try one out before you shell out the big bucks for one, so you'll know if it fits your needs. They also have shoe demos and the safety light demos at group runs. The store is devoted to making Charleston runners happy and keeping us safe. read more

See all

Loved my experience today at Fleet Feet Sports. Anna spent a generous amount of time with me to understand my objectives and fit requirements. I tried a lot of shoes. After narrowing to two pairs, I chose the new balance. There was no pressure to select any one product over another. We also discussed socks, massage tools, and other items that would support my goals. Excellent experience. read more

Fleet Feet Mount Pleasant - Sports Wear Near Me - Mount Pleasant, South Carolina

Friends and I stopped in and had excellent service. I loved how they scanned and measured your feet and then gave recommendations on sneakers for best fit. 4 of us left with brand new comfy sneakers. read more

Ryan was great ! She gave me the best options for my feet and made sure I was happy with my selection. Went above and beyond and lifetime warranty with socks !! Heck yeah!! read more

Customer service and attention to guests needs to be better prioritized and approached. Waited 10 minutes before a staff member even acknowledged me, then was asked if I joined a waitlist, which I didn't know existed. In hindsight, it felt as though I wouldn't be acknowledged unless I'd joined the list, though again it wasn't clear that I had to. After 15 minutes I then waited at the counter and felt uncomfortable waiting again and not sure what to do to get a team member's attention. I was very disappointed by this experience. read more

Very helpful an knowledgeable staff. Helped my growing teenagers correct some ill-fitting shoes and survive vacation. Well done!

Great friendly and knowledgeable staff. They use a machine to measure your feet exactly. They give you a lot of choices of what is best for you and what they're going to be used for. Emily was great helping us. We both bought shoes. read more

The staff here did a wonderful job. Exceptional customer service. I came in experiencing knee pain and thought different shoes might help even though I have not been nice to my knees, having been a runner most of my life and playing a LOT of soccer, along with many other sports. After spending a lot of time listening to me, trying on different shoes, and giving me really good advice, I bought a pair of shoes. I was told I could bring them back within 60 days if I did not like them. This is how shoes SHOULD BE SOLD!!! So far, the shoes we picked out are performing well. When I need new shoes, I know where I will go. read more

Eryn (not sure of spelling) was the best! Customer service was great! I walked away with two very comfortable pairs of shoes! I'm recommending Fleet Feet to everyone! Go see Eryn she will take great care of you. read more

First timer here - And I can't recommend Eryn from Fleet Feet at Mount Pleasant enough! She was so patient and attentive in the process of helping me buy new running shoes. She not only considered my running needs, but thoughtfully included my autoimmune illness into consideration as well. She made sure I had enough options to pick the best shoe for me that would both prevent injury and excel my running. I loved that Eryn gave me the time and resources to truly choose the best shoe for me. She never once "sold" me on a particular shoe and made sure it was my choice at the end. Eryn carefully explained every detail, answered all my questions, and also cared enough to be personable as well! You know how customer service can sometimes be kind of in your face? Well Eryn from Fleet Feet at Mount Pleasant was certainly not that. Above all, she was kind and authentic to not only help me buy some shoes, but create a connection as well. read more

Emily is fantastic. I've been experiencing foot pain with my current shoes. She took the time to determine my needs and was able to find a shoe with a great fit for me. I truly appreciated the extra customer service. read more

After a long run today and my feet killing me, I decided to go by fleet feet to get a new pair of shoes. A couple people had recommended them, but I had no clue how wonderful they were until I went in! They measured my feet in multiple ways, and watched how I run and walk to determine which shoes to try on. Then they brought me a selection of shoes to try. They put them on my feet, tied them and everything! Kind of felt like a princess! They let me go for a run on the sidewalk to make sure I liked what I had tried on. The best part was I didn't realize they were past closing time, and they were not even rushing me! Although, the shoes are pricy, they are well worth it for the quality and customer service. I will definitely buy all my running shoes from Here in the future, and I will highly recommend to all my fellow running friends. read more

Fleet Feet Mount Pleasant - New running shoes! So excited! - Sports Wear Near Me - Mount Pleasant, South Carolina

Wow, amazing running store to find exactly what you are looking for. They have got customer service down to a science, and I am loving it. This place was perfect because although I enjoy running, I am not an expert and need all the guidance I can get. I came in for running shoes and left with exactly what I wanted. A great pair of running shoes that feel comfortable and worth my money. My associate took her time to listen to my needs and concerns. She repeatedly let me try on various shoes and gave me insightful tips. Yes, you'll most likely spend some major cash, but for great quality profucts. If I asked about a certain brand, she was able to give me factual answers. They also have running events that I'd be excited to try out. Pub runs and group runs for all level of runners. Tip: Check in to get your $15 off! They don't take it off the product itself, but after the TOTAL amount is calculated. Still, it's great savings and they have won me over! read more

Love this store! My first time at a First Fleet but the customer service was seriously legit. Mary helped me out and really listened to what I was looking for rather than trying to sell me whatever and get me out the door. Came in this place on Christmas Eve at the last minute and I really needed new shoes but my feet are definitely weird so it was so lovely to talk with someone who really worked with me to find something that fit perfectly. I walked out with an amazing pair of shoes and a BioZoom (which I Looooove). I am definitely coming back. If you're a serious runner and looking for great customer service, this is the place for you. And talk to Mary! read more

WOW! Customer service! We were visiting Charleston from out of town. Upon arriving, I discovered that my running shoes didn't make the trip. A quick Yelp search led me to discover this Fleet Feet relatively close to our hotel....including a Yelp Check-in deal! Since I'd recently been fitted at a Fleet Feet, I stopped in. The place was relatively busy. I was told to sign in; however, as I was writing my info, a gentleman came to help me. I explained my situation. He offered to do a fitting; however, understood completely that I just wanted another pair of my favorites. He quickly returned with the shoes that I'd requested...in the wrong size. He explained that store was out of my size. But, he'd already called the other store to reserve the pair for me. He gave me several options to get the shoes. Given we were in from out of town and leaving the following morning, he agreed to transfer the shoes to that store and allow me to pick up the shoes after hours as they were having a staff meeting. We stopped back at the agreed time, picked up the shoes, and I was off to hit the roads! This place has amazing customer service! read more

Excited to get my new shoes today! This was my second shopping experience at Fleet Feet, and I was pleased. They were busy with New Years Resolution folks, but were very helpful, and did not slack on service. I was excited to hear about the 10% teacher discount, but am bummed that I missed the Yelp deal! Have to get better about checking Yelp before buying! read more

My wife and I have been coming to Fleet Feet Mt. Pleasant for years and love to deal with the staff, especially Chris and Amy. They really know how to point you in the right direction when it comes to proper running shoes, gear and all of them give great customer service. I recommend any runner to this store and their location in Summerville. read more

Fleet Feet Mount Pleasant - The new kicks we got at Fleet Feet Mt. Pleasant! - Sports Wear Near Me - Mount Pleasant, South Carolina

FF is my go-to place for all things running. Shoes, socks, rollers, gels, and most importantly Oofos flip flops. Seriously, these "croc"-esque flip flops will change your life. I have hiked in mine and LOVE them. The staff here are always friendly. When shoe shopping, they are happy to assist and let you take the shoes out on a test run down the sidewalk. read more

I always have a great experience here! This is an awesome local business and they give so much back to the community. I am always helped immediately by an associate and they are always very knowledgeable about the products. Fleet Feet is my go to store for all things running. I love this store! read more

Fleet Feet Mount Pleasant - Sports Wear Near Me - Mount Pleasant, South Carolina

Jordan helped me find the perfect pair. I originally thought the On brand shoe was going to be the one for me, but after running a few times in them, I got killer blisters on my heels. I took them back and Jordan helped me again. He took time to listen to my color requests (I know you shouldn't buy running shoes based on aesthetics, but I can't help it!) and I finally got some Asics that are great on my feet! Highly recommend them! Great customer service! read more

Great place! Super knowledgeable and they really make sure you are in the correct shoe for your body. They are dedicated to spending one on one with each customer which I appreciate! If you go in and they are with customers, wait. It is totally worth it. Best Customer Service Ever. I sent my husband back to get fitted too. read more

Service. Selection. A runner's dream. Fleet Feet in Mount Pleasant is the place to go for all your running gear. Ask for Billy - he was extremely helpful when I was looking for new shoes. read more

I want to thank Chris the young man who helped me yesterday for his competence and professionalism. I had a stroke in January 2019. I had ordered several pairs of shoes for PT from amazon. None fit right, so my husband carried me to Fleet Feet. I was unable to use their digital measuring device, but Chris measured my feet old school with that metal foot slide rule. Then he quizzed me about what was wrong with the shoes I wore in. He brought 6 varieties of shoes for me to try. I needed a standard width not a W as I had been ordering. He also replace the shoes I chose with Bungee laces. To make it easier for my husband to put them on me, and he did not make me feel weird or troublesome. Thank you. Chris and Fleet Feet for training him so well. read more

Awesome customer service! You can buy running shoes anywhere, but anyone who runs knows not all shoes or even brands work for every runner. I'd heard good things about fleet feet, but living in downtown I never really needed go out to Mt. Pleasant for just shoes. It was worth the drive. When I walked in they were busy, but there is a sign in sheet, which they followed well. I never felt like I would be forgotten about. Eryn greeted me when it was my turn and was very welcoming. I required a shoe to suit my pronated stride and she was VERY helpful. She assessed my feet, how I stepped, and where I needed the most attention. She really took her time, trying several brands, and even recommending socks and insoles. I probably took over an hour of her time, but she was so patient and genuinely cared to make sure I found something comfortable. I'm sure I could have found the same shoe online for a little less, and saved the trip out to Mt. Pleasant, but after that experience I'll never go anywhere else again to buy my running shoes. read more

Today January 25, Women worker in a red sweatshirt was extremely rude. My husband and I were sitting and being very patient. My husband picked up a shoe. She grabbed it out of his hands and said nothing. I will make sure to tell people not to go there. Way to lose two sales. read more