I was in this store earlier today and received terrible customer service. I was in the store for at…read moreleast 5 minutes and was never greeted. I had to approach one of the two employees behind the counter to ask to see a pair of shoes in my size. When she returned she told me that my size was not available but she brought me the next size up. I appreciated that she tried to offer something however when I asked to see them she held the box out without even bothering to open the lid or assist me in any way. My hands were full so I had to put my items down in order to open the box to view the shoes. At this point I had already decided I was not going to by any shoes from them. There were three other patrons in the store and neither of the two employees offered to assist anyone unless someone asked. They were too busy talking about their personal lives to pay attention to their customers. BAD CUSTOMER SERVICE. WON'T RETURN TO THIS STORE.

This Steve Madden location has a great selection & a great clearance section! We ended up…read morepurchasing 3 pairs of shoes & Ericka Faye was so kind and helpful! She went above and beyond to help my husband & I. She was even able to ship the shoes we purchased back to our home and made the process so easy!

I have a major sneaker problem so whenever I'm at the outlets, I'll stop into adidas, nike, and new…read morebalance to see what I can find. If you're looking for deals I find, NB to be hit or miss... lately it's been hit though with some of the sales on the back wall. I picked up a few pairs recent and two were on the back wall so they were an additional 30% off which was great. I also grabbed a pair of 2002Rx's in navy which isn't always easy to find so they were $150 with no sales... which is expected. I have had the tanger app forever and there are always coupons and such so I pulled it up and there was a weekend promotion going on and it was the last day. I tried to use it and instead of trying any of them, the manager just said that only the lesser one worked and it wouldn't work on clearance... which is expected. I asked why the lesser coupon would work but not the larger one and he said New Balance doesn't really like to participate in the tanger deals because they're more of an elevate brand and don't like to be associated with coupons. Last I checked, we were at a "factory store" in an outlet mall so discounts is the name of the game here. I wasn't looking for anything extra, I just want to make sure that if there is a discount available, I'd rather not pay extra or to be made like I'm a cheapo for trying to do so. I've never understood that with retail workers in a corporate store... like, the money isn't going into your pocket, why wouldn't you try to get the customer a better deal? Aside from that interaction at the register, the employees were very helpful and the store is super clean and organized. I'm sure I'm sure I'll be back, but I can find great deals online too.

Called this store and they said they had what I was looking for…read more Now that I am here they say they don't carry that item and they can't order it either. I like the fit, not so much the quality and much less the customer service. I was recently at the store in Raleigh and I could see a lot better inventory than the Outlet and the employee at the outlet said they can't compete with the stores and they carry only the "lemons" however the prices aren't any lower at this place to make me go back.

Rack Room Shoes in Northwoods Mall in North Charleston is one of my favorite places to shop for…read moreshoes and footwear. I am always impressed with the selection of shoes that they have available and the quality of shoes that they have. I usually get more than one pair when shopping here because everything is such a good value. The staff here is extremely helpful and there when you need them. I like shoes and this place offers it all.

This store obviously sells classic converse in both high top and low top styles. In addition to the…read moreoriginal styles they have added a bunch of fashion forward styles that offer a bit of glam and sparkle, something I don't typically associate with the converse brand. I could see anyone who is a fan of the brand enjoying this store. The customer service was prompt, even though they were assisting customers they still welcomed me into the store, additionally they were playing great music and had a bunch of sales. I would recommend Checking them out.

I have stopped in here a few times because I have a long standing love affair with Chucks…read more I have never had a bad experience, but that last experience I had here was wonderful. The sales associate helping us was so kind! She went to the back 3 separates times to get the size of the shoe that we needed because it wasn't out on the shelves. Not to mention, they were running a FANTASTIC sale, so I walked away with a steal of a deal. Not only do I love Chucks, but the staff here is always so helpful & will continue to get my business.

Cotton Natural of Charleston on South Market Street in Charleston is a great place to go for all…read morethings cotton clothing. I really like the selection of different items that they have available that is good quality for a good value. It is a fun place to shop.

Faherty Brand on King Street in Charleston is a great place to go for unique and quality clothing…read more I really like the selection that they have here and the layout of the store. The staff here is very friendly and accommodating to make sure that you have all of the assistance that you need. Good overall shopping experience.

Champs Sports in Northwoods Mall in North Charleston is one of my favorite places to shop for shoes…read moreand athletic apperal. They have a good selection of the latest shoes and I have been satisfied with the purchases I have made here throughout the years. The staff here is very helpful in making sure that you can find what you are looking for and is quick on the checkout when you are ready. This is a well managed store.

Service was fabulous, selection was quality shoes, no need to shop around, just go here!read more

While strolling through Charleston City Market, I happened upon this awesome stall selling a…read moreplethora of sandals, wedges and other Summer styles of shoes. Imagine my surprise, since I needed sandals for the continuation of our trip down to Myrtle Beach. What caught my eye, in addition to the awesome sandals, was the statement they are MACHINE WASHABLE! I had never heard of any shoes being machine washable except canvas tennis shoes! After trying on my size and walking around a bit in an attempt to test them out, I purchased the pair below which were VERY comfortable even with my limited testing abilities. Included with my purchase was their card/website info, this way I can order other styles from the comfort of my home, after we return from the beach and can also see if they live up to their claims! I have my eye on several other styles, fingers crossed