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Stride Rite

3.7 (9 reviews)
Open • 10:00 am - 6:00 pm
Updated 1 month ago

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2 years ago

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3 years ago

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Windi M.

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6 years ago

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11 years ago

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10 years ago

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13 years ago

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10 years ago

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15 years ago

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13 years ago

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Dance Express

Dance Express

(3 reviews)

I have been using dance Express since 2005. I ordered in mid February, and got a confirmation email…read morethat my order would be shipped within a few days. I had a dance performance in Mid March and didn't even question that my order would not have arrived. At the beginning of the month I emailed because I hadn't received my order after 2 1/2 weeks. I got an email from customer service that my order would be there within 3-4 business days. 7 Business days later I emailed and got no response. 2 days later I called. No answer. Left a message. No call back. Called the next day. No answer. Left a message. No call back. Therefore did not have the apparel I needed for my performance and still have no idea where it is. After over a month, it's not even worth trying any longer. Worst customer service I've experienced in a long time.

I placed an order with Dance Express in August. The order confirmation email said my items would…read moreshipped within a few days. After several weeks of no further notifications, no packages, etc., I sent an email and received no response. I called several times over the course of a week and no one picked up. When I finally got through to a person, she couldn't tell me why I hadn't received my order and had to have a manager call me back a few days later. Turns out one of the two items I ordered was out of stock, so they hadn't shipped either or notified me there was a problem. I told them to go ahead and ship the one that was in stock (they cancelled the other item). The item arrived damaged sometime well into September. I don't know why I bothered to send it back... at this point it seems like more work that it is worth to fight for a refund.

Stride Rite - shoes - Updated May 2026

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