I love this store!! I am a huge fan of Freebird boots, and…read morea collector, and this store is top notch. The customer service is outstanding, the gals who work in the store are always welcoming and eager to help me find just what I am looking for. Even if that means searching their system online or looking around in the back for exactly what I'm after. Kiley and Allie always go out of their way for me, greet me by name when I go in the store, and go above and beyond in every way. Freebird is a great company, has high quality products, and are lucky to have such great employees to represent the company. I will continue to be a repeat customer of this location because of the customer service!

Brandy at the Freebird in the fashion place mall helped me today and she was so nice, so…read moreknowledgeable and helpful. Good customer service is so hard to come by these days and her customer service was better than good it was Excellent and impressive.

Ossines is the BEST! If you're looking for the best selection of running and walking shoes, even…read morewide sizes - this is the place. Caleum pulled 12 pairs for us to ensure we walked out with the best shoes that matched what we were looking for. He was extremely knowledgeable in the different models of shoes. I can't recommend Ossines enough - we'll be lifelong customers!

Huge selection of shoes. They have everything from steel toe work boots, casual sneakers, to high…read moreend running shoes. They offer free arch evaluations and they had a lot of friendly staff available when I came in, making it possible to be helped promptly. Love that it is a family owned local business as well. I will definitely be back for my next pair of shoes!

Great brands, awesome customer service, and fun employees for sure…read more If you want to wear something nice and different and make sure no one else will be wearing the same, then this might be your place. It's definitely on the expensive side, but it's worth it. Everything I have gotten from Bastille has always been awesome, and don't have the fear of knowing that someone will have it, as I do with Urban Outfitters. Plus, it's local and we gotta boost dem local bizzzz. My favorite thing overall is when they have sales and whatnot, you get a personalized email from the person that helped you before, letting you know you have first pick for the sales - that makes this business jump into a better category than any other clothing store I've been to in SLC. I like that.

Bastille has a great selection of brands although in the last few years it seems seasonally behind,…read morestill sporting winter colors and fabrics well into spring and summer. I shop many of these brands while traveling and have bought things that have shown up at Bastille a whole season (or year) later. Maybe earlier and more aggressive mark downs would help turn over inventory quicker? When something is months old, it should go on sale. I've mostly shopped at the gateway location and despite some choppy customer service have remained a steady customer for especially their Gstar jeans. This week I got the regular presale email. Lots if regular items on Sale, a presale plus 10 % off everything in store for preferred customers. As I arrived I was greeted without anyone telling me about sale. I found a bunch of racks with red dot on tags but when I asked what dots were for (hoping presale) I was told it was marked for inventory purposes only. I found a nice dress in the regular sale area marked down to $100. As I was paying I pulled up my email and asked about the 10 % off. The man behind the register answers that that is for presale only. I said "well what's presale items then?" I get a reply from another associate that everything marked in red dots is 40 % off for presale customers. "Oh, we'll I wish I would have known that was all on sale, I wasn't told when I asked" I replied. After having gone through all those clothes thinking they were regularly priced I simply didn't have it in me to go through them all again. Frustrating. "So what about 10 % on everything in store as listed in email?" I show him the email. He replies that he can give the 10 % but that I will have to pay now and pick up dress on Saturday. Why??? Talk about making it difficult for someone trying desperately to shop the sale in their store. Argh!!! I waited for him to be decent and give me the 10% off since the sale and extra discount was the whole reason I made the special trip there and now I missed both. Silence. I finally said "oh well I guess it's not worth $10 for me to come all the way back here on Saturday". Clueless of golden opportunity to treat a loyal customer with some proper customer service, he took my $100 and wished me a good day. Felt like stomping out of there like Julia Roberts in Pretty Woman. "Big mistake, HUGE"! The money doesn't bother me really but how easily he dismissed and confused a clearly loyal customer who was trying to get the deal the email had advertised. In today's economy, that kind of "service" is downright stupid.

I love new balance running shoes. They are my go to casual "Tennis Shoes" or "Trainers" as the…read moreBrits say. I had no intention of stopping in today, but thought what the heck I'll just look around and see what they have at the outlet store. Maybe they have something for my trip that is coming up. They were having a sale so Yes! of course I bought some new trail shoes. I only wear hiking boots when I hike, but thought I would give their shoes a try, especially since it's been so hot, my feet sweat in my boots. Salesman was very helpful guiding me to the pair of trail runners I bought. He was very knowledgeable about the different "type" of shoes. I had on my own New Balance shoes, and he explained the construction behind them. Oh so that's why I like them, and they are so comfortable on my feet! He said never to put your shoes in the washer, and to use a cleaning solutions instead. They had some there so I bought some. Note: he never pressured me into buying the cleaner, he said any cleaner would do. Now the test is... can the shoes at the outlet vs the shoes at a regular store pass my new balance comfort test. We shall see.

I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when…read moreI came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me. Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers. From looking up Hoka online to checking out New Balance at Outlets, here are my wins: - Tried out the 1080 v14 (I genuinely think everyone should have a pair of these) - Know what my updated shoe size is - Got the best deal with current discounts, clearance, and BOGO 50% off (staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store) New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet). I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me. I was impressed by the service provided here.

Ari was an absolute rockstar! I came into the store with little to no idea what kind of shoe I was…read morelooking for to use for my upcoming marathon. She gave me useful insight on shoes, inserts, and electrolyte gels. They also have a 60 day return policy (on everything but gels) I tried on 16 different shoes and got to test them all out on their in-store treadmills which made me confident in my purchase. Though you could probably get a better deal on shoes online, I found the in person assistance and ability to try the shoes on a treadmill to be invaluable. Truly amazing service and I look forward to coming back for my next race!

Justin was super helpful with getting me the pair of shoes that fits best! Measured my foot, took a…read morevideo of my stride on the treadmill, and I stood on some board that tells me about my arches. With the 60 day warranty I'm certain that I will be shopping here for now on.

Lovely, lovely, lovely female-owned local store. It's filled with men's, women's, and children's…read moreclothing, along with accessories (great hats!), jewelry, shoes, and even some home goods, books, and beauty products. It is all displayed so attractively, and you can tell a great deal of thought is put into curating a collection of current, stylish, and high quality products. Employees are adorable and nothing but friendly and helpful. Dressing rooms are pleasant and large. Follow their Instagram account for notices of sales, as well as new items, features on local businesses, and just lots of pretty pictures to gaze at longingly. Basically, this feels like the place all the cool people shop. Don't you want to be cool, too?

Don't buy anything here unless you're absolutely positive you want it. The return policy is…read morearchaic. First time in the store this week searching for a Christmas gift. Bought 4 olive wood aperitivo bowls ($40). As I checked out I asked gentleman if I could bring it back. "Yea before Jan 2" Here I am trying to return today. Turns out you only get store credit. Perhaps the cashier said that when I bought it? Doubtful given he struggled with the cash register and could only sent a text receipt. The return attempt was an unfriendly customer experience - especially at Christmas time. Shame on me for not pressing for clarification at point of sale - shame on them for having a lame return policy. Won't be back and will warn all I can to do the same. Caveat emptor!!!

I walked into Bronxton and walked out with everything I needed from head to toe. I'm talking shoes,…read morethe shirt, pants (they're currently getting tailored). I had this vision and some reference photos on my phone, and luckily Rebekah was there to assist me. She was the only one working that day, and even as other customers walked in asking for sizes and watch adjustments, she took care of them without me ever feeling like a burden or like I wasn't being helped. I really want to highlight how my experience was perfect solely because she was there. We gotta have more people who enjoy what they do. I noticed there's another reviews that don't look too good, but I'm sure if that person had Rebekah helping them that day, their experience would have been much smoother. Other than that, the store is solid all around. I like their selection and was really happy that it turned out to be a one-stop shop for me.

My son is in the market for a nice suit-something a little different from his current black suits…read morethat he owns. While we were wandering the mall, we walked in to Bronxton to see what they had in store. He was treated so well by the staff, including Fabio, who helped get him measured and sized for the perfect fit. In the end, my son opted to hold off on buying anything yet-the price was a bit more than he anticipated-but after he shops around a bit, he may be back. The suit was absolutely gorgeous. At the very least, I got some Christmas ideas while I was waiting for him to try stuff on. ;-)

I love that when you go to an independently owned shoe store, you find people who actually know…read moreabout shoes, how to size shoes, etc. The woman who helped me was super helpful and found the perfect size for me (narrow and in European sizing!) I'd definitely return.

I drove 2 hours from Cache Valley today in the hunt for shoes that would work with my AFO's. I…read morehadn't had my feet measured in years and Sharon was able to find a couple of pairs of comfortable walking shoes with wide toe boxes and better depth to accommodate my braces. I appreciate her help in the process and my feet feel better now than in weeks!