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    Boot Barn

    3.7 (3 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 1 month ago

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    4 years ago

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    3 years ago

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    4 years ago

    Great team at this location! Judy and Angel were very helpful and welcoming during our visit. So happy to have Boot Barn in our area.

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    Shoe Carnival

    Shoe Carnival

    (5 reviews)

    $$

    Tower Grove South

    May 24, 2024 did a return of an online purchase and ANIYAH Customer Service was HORRIBLE and…read moreDISRESPECTFUL. I was returning my purchase with another store associate who apparently didn't quite know the process of returns and asked ANIYAH. ANIYAH insisted that there was a receipt in the package after I had already told the other associate their was no receipt. ANIYAH had the audacity to say I must have taken it out the package cause there's always a receipt in the package. She proceeded to open the package from one end not even realizing it was already opened from the other end and found NO RECEIPT. She then proceeded to want to argue that Shoe Carnival ALWAYS puts a receipt in the package but accused me of having an attitude. I told her I didn't have an attitude but it seems she was trying to make me have one. She started talking loudly and told me I could leave HER STORE! I replied this is not your store and she stated it was! So if ANIYAH is an acting Manager, Shoe Carnival, this needs to reviewed and some more training needes to completed. Thank God I was not a secret shopper or from Corporate Office. Actually it would have been my pleasure to have her clock out and leave the store. She threatened to not give me my refund but I let her know I was going to get my money back and even the security guard in the store walked out at one point and then sat and looked on. I had already reordered and received the replacement and guess what, NO RECEIPT was in that package either. I thought when you order online your confirmation was your receipt. I had my order with number already up showing on my phone for the first associate but she stated the receipt was on the sticker on the outside of the bag. All of this was ridiculous and could have been prevented if ANIYAH would have used the order number in the beginning without all that AUTHORITY ATTITUDE.

    This store must have been born again. I shopped this store before reading any reviews on Yelp and…read morewas totally pleased. The Shoe Carnival near my home on Watson Road closed and this is the next closest, so it was logical I'd give it a try. Is it in the greatest neighborhood? Not really, but it is still a safe one. This staff was extremely helpful and friendly. I truly believe each and every associate in the store (5) spoke or had some type of interaction with us while shopping. I was impressed with cleanliness and how well organized the store was presented. I was also surprised to see that they offered various brands. I had no idea SC carried Ralph Lauren. However, I did know they are one of the better places to get affordable Nikes. Those that know me, know that I have an obsession with colorful socks and shoelaces . I may have found my favorite selection of shoelaces at this SC, they had colors that I have been searching for to complete my wardrobe. Give this Shoe Carnival a try!

    Crowe Boot & Shoe

    Crowe Boot & Shoe

    (2 reviews)

    It has been some time since I stopped in and saw Holly (the owner) and bought new boots. I needed…read moresafety toe boots for chainsaw work. Crowe boot and shoe had several choices and Holly made me feel comfortable while finding the right one for me. I tried a few and then Holly suggested a couple I was not considering. I have learned to listen to the experts when in doubt. Holly actually listened to my wants and needs and picked a perfect fit boot at a lower price than I was looking at. I ended up with a wonderful boot that has outperformed my expectations. Even in the cold Illinois winter I was comfortable and safe. These Irish Setter safety toe boots are a little heavy (nearly all safety toe boots are) but not so heavy that I can not wait to get them off. My back does not ache at the end of the day of cutting wood. Bottom line... expert advice that listens to your needs and finds the right fit fir you. Your needs and wants was of greater concern than selling you a higher priced item. Holly wanted me to be comfortable with my purchase and it really showed. Buy a quality item and it will take care of you. Now, quality boots comes with a higher price tag but that quality means long use, less pain, and less boots to buy in the long run. Thank you Holly, I love the boots and Kathleen said why did I buy slip ons??? I told her Holly made me buy them. LOL she thinks they make me look like a farmer... She is kind of right (she is a woman) I am a man and am rarely right. That is why I am right because a very nice woman said to buy them and all married men know that women are always right...

    Great folks! Customer service is outstanding, prices are very good. Plenty of choices. I've been…read morecoming here for three years and but all my work boots here!

    Boot Barn - shoes - Updated May 2026

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