I had a samsung flip w a broken screen seal - which seems to occur after about a yt - this is my…read more2nd flip w issue). After calling around, it seems a replacement screen was needed. The cellairis tech was able to inspect and install an adhesive strip to fix the trim piece and reaffix the rubber seal - all without charging me a dime. While he could not guarantee the fix would keep my phone watertight, it prevented dirt from entering and saved me several hundred dollars. Honest, resourceful and generous- thanks! I would highly recommend.

Do not go to Cellairis mobile phone repair in the…read more Bellingham Mall. I am an OLD 81 years. The OWNER said he would replace the battery in one hour and notify my friends' phone when it was completed After a "painful" hour an a half I returned to his stand, The workman told me he was gone and had no information about my unfixed phone. I will go somewhere else. Never go there!

Want results fast? They were quick, talented and fixed my iPad expertly! I totally feared I'd be…read morepurchasing another iPad. They helped me out and for a reasonable price. The gentlemen were polite and respectful of a newbie like me. I definitely will return to purchase when in need and will refer everyone! I'm a senior who's very unsure of my skills, like many. Sent my sister there yesterday...Trust these guys.

Great service. I had an appointment and was not disappointed in the time it took to get my iPhone…read morefixed. I'd never visited CityMac before and so glad a T-Mobile staffer told me about it. Thank you for your perfect work and being available in Bellingham!

I tried to return a new unopened iphone 17pro to this location that was with the 14 day window, and…read morethey refused to refund me. They directed me to call customer service whom had already directed me here. The website says 3 easy ways to return. Not true, tried in the store and via customer service who both pointed me the other direction. So frustrating, wish i had driven 2 hours to the apple store to purchase rather than supporting this business.

0 stars. Done with you…read more Made an appt. No one greeted me for 10 mins. What's the point of an appt? Barely get started talking. Asks to scan the back of my drivers license (which contains sensitive data). Never even checks the front. Clearly this wasn't about checking my identity. Then tells me that as a pay as you go user, they won't sell my anything but the cheap knock off phones in store. Of course I can buy any phone anywhere and bring it to them, but they no longer do this. I guess you don't want a $1k phone sale from me. Angry at myself I allowed her to scan my drivers license. Every visit to this store is a disappointment. Looking at other providers.

Went to get my phone fixed- they said they could not help me and needed to call (with my broken…read morephone) to schedule with insurance. Said they could not help - even tho I was about to get a new phone replaced in store last time. I've been a Verizon customer for over 15 years and felt this place was just lazy. I'll be taking my upgrade next month to another Verizon.

Noah was super helpful in helping me on board to Verizon with a new phone and walked me through…read moreeverything. Highly recommend this store.

By far the best customer service I have experienced in a very long time. I was acknowledged as soon…read moreas I arrived as both reps were occupied. Very attentive reps at the Bakerview location.

THIS IS A ZERO STAR REVIEW:…read more I've been with T-Mobile since August of 2014. I won't give you a lifelong story here but in the beginning it was an absolute nightmare. They stole $700 and more from my bank account without my consent and it was one thing after another. Things were straightened out and I stayed with them. In February 2022 I called the headquarters and Norman agreed to leave one month's worth of credit in my account and get the outstanding money that I had in my account would be sent to me. Why can't this be simple hence a check. It took quite some time and eventually a credit card in my name was sent to me by a company called North Lane. What an absolute nightmare this company is. 3 days straight I attempted to create an account and log in on a cell phone. Every customer rep that I spoke to said wait until I get onto a desktop computer and I'll be able to log in. On day 4, I attempted this without any success whatsoever. I gave up! Now I have to wait up to 3 weeks to get a live check sent to me. Why couldn't this have been done to begin with?

We recently had an outstanding experience at the new Verizon store on the Guide, thanks to John…read moreTristan (aka J.T.), who is truly a rockstar! We had made an appointment and arrived a little early (after mistakenly going to the old mall location first). Despite that, we only waited about 5 minutes before we were greeted and helped by J.T. Our visit was to replace our son's phone and see if there was any way to save money on our monthly Verizon bill. Not only did J.T. help us with both, but he went above and beyond. He took the time to clearly explain everything we didn't understand, adjusted a few things on our plan, and walked us through new promotions that applied to our son's phone upgrade. J.T. is incredibly detail-oriented -- it's honestly impressive. He didn't just breeze through things or throw a pile of paperwork into a bag and send us on our way. He reviewed every single change with us, made sure we understood each adjustment, and followed up to ensure we were satisfied. He even resolved a few issues we hadn't planned on addressing -- that's how thorough and proactive he is! Verizon Management: if you're reading this, you need to double this guy's salary. Seriously. He's a rare talent. If you're a Verizon customer, do yourself a favor and make an appointment -- it will save you time and ensure you're taken care of. If you're not a Verizon customer yet, their customer service alone (especially with people like J.T. on the team) is a great reason to switch -- not to mention their excellent coverage. Thanks again, John Tristan! You made what could've been a stressful visit easy, informative, and even enjoyable.

The service on our visit was friendly and the young man helpful in our search for a new iPad…read morecharging cable. The store seemed clean and newer. The accessories and phones, etc displayed seemed to be new-end and ready for purchase.

WOW! Who knew that service this good still exists! My iPhone 6+ was having some camera issues,…read morebut I didn't want to replace it so the guy at my local phone kiosk told me to call these guys! Thanks so much iRecycle Guys! Rudy J flew right over to where I was working & fixed my phone in 15 minutes! I've got their card now & I'll be passing on their info to others! Great for busy folks on the go! Make iRecycle Guys Your Go To for any phone problems you have, you won't be sorry!

Tried several times to get a repair appointment scheduled. Whoever was behind the phone number…read moreanswered back via text a few times and gave me some info which was great. So I decided to go forward and schedule an appointment with them. However I never heard back. I texted a few more times and nothing. The message said that my text was read so am unsure if a mix up or something else. I usually am not a Yelp review person but I figured how will anything change. All I wanted to do was give them money for a fast iPhone battery replacement lol.

Came in with a couple questions trying to change plans. Felix gave us the best plan super fast…read more Easy in and out in 10 minutes. Gave good advice! Im a happy cricket customer! Felix is a homie EDIT: Just realized that Felix had lied to us! He promised us a different plan we we got. I am extremely unhappy that I was lied to. This store committed fraud and I spent 2 hours talking to Cricket customer support to fix the problems this store caused. I am moving to a new carrier because of this.

This place is a total scam. If you have issues they direct you to customer support and then…read morecustomer support won't help you because the Bellingham location sets up your account with incorrect information. Go anywhere but here!

I had a family plan back when cell phones were quiet costly. When I went to the store to pay my 500…read moredollar bill I was distracted forgetting my receipt. There employee however was not distracted pocketing 450 of the 500$ cash I payed them. I never did pay that bill again. Worst part, they dinged my credit score.

If I could give a ZERO I would! 45 minute wait to speak to a non English speaking person from the…read morePhilippine islands! Then after and hour of texting and shutting things on and off, they had to transfer me to someone else. That person also a non English speaker but slightly easier to understand ultimately said they would need to call us back because we needed to leave the house to pick up the kids. They said they would call back but they never did. Nothing about this makes me want to use buy or recommend T Mobile. Absolutely disgusting.