My husband & I both got our phones worked on. He needed to switch an old iPhone for a newer model…read more I needed the charging port to be examined & a new battery. The in stock batteries for our model were defective so someone brought them immediately from the other store. We got a break on our batteries because we both needed them. All in all a great customer experience. Service was great.

I went to this shop to have my old phone, they were nice, helpfull!read more

My father in law recently had a horrible experience here, so much so that I had to write this…read morereview. He recently switched from Verizon to Spectrum and bought a new phone at this location. His phone wasn't receiving calls so he came back the next day to talk to a rep in person. The woman at the front desk, Jackie, was so disrespectful to him. Any question was met with an awful attitude. He truly just needed help getting his new phone working and up to date, but she was so rude and dismissive with every response. Finally resorting to asking for the manager, she replied with he's not here and walked into the back room. Really frustrated hearing about his experience - He is so kind and didn't want to say anything, but after a whole discussion about this circumstance (actually MULTIPLE conversations) we felt it was best to say something. Very disappointed with this whole interaction and situation. Hopefully not all Spectrums are like this. Because if so, he'll definitely be switching to another network, because God forbid he asks for help with his BRAND new phone and network again. Zero stars for Jackie.

Lazy employees!!!! They refuse to take back their OWN equipment and make you turn it back to UPS…read more Horrible service!

I wish I could give this place 0 stars. I went in to fix my phone screen and left. She asked me to…read moreZelle her which I thought was weird. I then woke up the next morning and my phone wouldn't even turn on. The phone number attached to this business does not work which is EXTREMELY shady. It was impossible to get in touch with them about my issue, I had to literally call Sephora to ask them to go out and get me a phone number from this kiosk. The owner was disrespectful, sexist, dismissive, and threatening. It was such a hassle to get my money back and he was disgusting. I went and got my phone fixed from a real place for them to tell me these people broke a part in my phone. The owner of this business does not need to ever be in contact with the public, he's awful, his employees are incompetent, and his business is shady.

Me and my dad were shopping for a new phone case for his iPhone and we asked the lady if we could…read moresee one everything was good until I told her it ok we will buy it on amazon she got mad cause I said that the same one she was selling 36 dollars found it on amazon 9 dollars and she told thank you that really helps my business thank you for saying that out loud and I said you're welcome lol

Technician was knowledgeable, friendly efficient, and had good recommendations…read more The work was completed quickly and thoroughly Highly recommend

Arthur was real helpful and fast when he fixed my Apple Watch. I really recommend his service…read more He's a knowledgeable person. Here are some pictures below.

Carlos and his team go beyond with there service ! Thank you guys fixed a ipad pro with a jammed…read morepower button carlos charged me reasonable apple was going to charge me a crazy fee!! Bring it to Carlos and his team they will take care of you for all your electronics ! Thank you ! Jose

I brought my ipad to get fixed, but felt like it got worse. They said 2-3 days, ended up being with…read morethem for 7-8 days. When I picked up my iPad it was okay then when I really checked on it, that's when I noticed a bump in the middle and it doesn't press on. I went back and the guy checked it and agreed with me as well. The clerk said to call the insurance company and do another claim... so what did they do with my iPad ???? Broke it even more? Now I have to file a claim again! What a hassle!

Wow, well all the good reviews about Martin and this business are true! Went in today with 2…read morelaptops not working and got an honest opinion that was not all about this business making money, but rather what was best for us! Martin gave us his time and professional assessment which was in our best interest, not his. How refreshing it was to find someone with his expertise who was also honest and kind.

Great advice on the service selected. Also, some inside tips on future purchase. Proprietor was…read moregracious in the disclosure of realistic costs and advice going forward on future computer repairs and purchases.

I was having a rough day and even though I was upset the owner came to the front to assist the…read morecashier with my issues. He was patient and helpful. He relieved my anxiety and my frustration. He fixed my phone battery in less than 20 minutes which I think is a great investment in time if your phone is overheating and you're scared it's going to turn off on you. I put a faulty battery in it for now and will come back another time to put an authentic one. (They have to order the part first) I'd definitely come back.

Whenever I need to fix my phone or computer, I always bring it here. It's in the Pacific View mall…read more The service is excellent and they can fix it very quickly. Your device will be fixed while you shop. I highly recommend.

Dropped my three year old iPhone in water, screen turned green. Walked in at 1:15. He had the…read morereplacement screen in stock, and also fixed my charging port that hadn't been working for a while. He checked that only the screen was damaged from the water and he could make the repair. He was finishing another project up and said I could pick up at 3pm. He was fast, reasonably priced. If you have an issue with a phone or computer I recommend you give him a visit. 5 star service

iPhone stopped ringing or beeping for calls and texts. So annoying!!! Josh figured it out in less…read morethan 2 minutes. Under "sounds and hapatics" I put was on wrong setting. UGH!! Tech Person at ConsumerCellular couldn't figure it out. he's an iPhone Genius!!! Then so Sweet to not charge me!