My father in law recently had a horrible experience here, so much so that I had to write this…read morereview. He recently switched from Verizon to Spectrum and bought a new phone at this location. His phone wasn't receiving calls so he came back the next day to talk to a rep in person. The woman at the front desk, Jackie, was so disrespectful to him. Any question was met with an awful attitude. He truly just needed help getting his new phone working and up to date, but she was so rude and dismissive with every response. Finally resorting to asking for the manager, she replied with he's not here and walked into the back room. Really frustrated hearing about his experience - He is so kind and didn't want to say anything, but after a whole discussion about this circumstance (actually MULTIPLE conversations) we felt it was best to say something. Very disappointed with this whole interaction and situation. Hopefully not all Spectrums are like this. Because if so, he'll definitely be switching to another network, because God forbid he asks for help with his BRAND new phone and network again. Zero stars for Jackie.

Lazy employees!!!! They refuse to take back their OWN equipment and make you turn it back to UPS…read more Horrible service!

I'm writing this review for Diego! His customer service is excellent! I went in recently with my…read morehusband to see if we can get our phone's upgraded! He was so knowledgeable and was able to inform us on the best plan we can get for our phones and for a good price! He's such a kind soul and did so much for us that he did not have to do by the way! Walked out with our new iPhones and helped us transfer everything ! Thank you Diego so much!

These 5 stars are for Diego. He is literally the best. He has helped my family and I a couple of…read moretimes when we have come in and I could not be more impressed by his professionalism, knowledge, patience, and kindness. Truly the best T-Mobile service I've ever received. Thanks Diego!

Says be back at 3:20 its 3:25 and still haven't opened they were sitting at front desk and saw me…read morewaiting by the door and they right away got up and went to the back room

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Santa Paula store today.

I went to this shop to have my old phone, they were nice, helpfull!read more

Really helpful guys that run a professional operation. Had an issue with the charging port on my…read more12 Pro and they took care of it very quickly. Hope I won't need to go back if something else goes wrong I'll come here.