Awesome service -- I'll never go to another Verizon for any of my cell phone needs…read more Courtney, the store manager, is seriously impressive. I stopped in on a Friday night and they got absolutely slammed, but she handled it like a pro -- juggling multiple customers, phone calls, and at least five different tasks at once, and somehow everything still ran smoothly. It was seamless from start to finish. She also came through on my trade in deal as promised, even called CORP to make sure my credits were applied correctly once I traded in my phone. To the store owner: Courtney is a rockstar and absolutely deserves a raise.

Store manager Courtney was amazing. It has been years since I've dealt with someone as…read moreknowledgeable, patient and helpful in retail as her. She literally saved us hundreds of dollars. I'd give her 19 stars if I could.

Do yourself a favor: do not get internet with AT&T. I ordered the fiber 500 last Thursday and was…read moretold it would be set up the coming Saturday. After 7+ hours on the phone with customer support and 4 canceled appointments for a tech to fix it, I canceled the service. They had me waiting 6 days and then told me they wouldn't be able to fix it until the 25th of April. I ORDERED IT ON THE 9th of April! Absolute BS, they are so unhelpful, and the whole time they are trying to sell me a phone line service. Why would I buy more stuff when you can't even hook up the internet I already paid for? Terrible company, terrible service. Will never purchase anything from ATT again.

I would put no stars if possible. Rates are high before and after paying off your phone. Great…read moresalespeopl, unhelpful customer service via phone. Horrible experience switching service and canceling with them. Was charged a whole month after canceling with them already. Was told by 2 different people I'd receive reimbursement and given a specific date to receive it and never did. Just called today to follow up to be told it was not put into their system and I would not be receiving reimbursement because my charge date and their cycle date are different. Don't fall for their trap, you will be disappointed and pay for it.

This place is the best every time I brake a phone or device I come here he's really quick and won't…read morescam you and really fixed what I needed to get fixed every time

I bought a used phone from them for my daughter they took good care of me with good prices! They…read morecool.

Metropcs is terrible. No service even though I am 500 yards away from their cell tower, which is…read morerun by T-Mobile! I am attaching screenshots of the no service messages and their cell towers. They are worse than a third world country.

Worst service I have ever gotten at a place to get phones or pay bills rude staff never open nearly…read moreon time went to handle a issue with the phone I bought that required a dealers attention, had a sign they made saying back at 3:30 when they were already closed a hour ....not acceptable, every time I try to call this particular store the phone rings endlessly, writing this review only because it's the only metro In the downtown region,and hope something gets thru to the person that owns and employes rude and unhelpful staff

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

We had a phone that wouldn't charge and had a black screen…read more The owner put the phone on a wireless charger and it started to charge. The owner said that it could be the charging port causing the problem. We ended up getting a new port and since then the phone is working flawlessly. The staff at Cellular Kingz were very helpful. Parking was a little drawback, but otherwise great service

I'm in the unlimited screen replacement program but what they don't tell you is you have to wait in…read moreline at store for the screen even if you offer to replace it yourself. You have to wait and wait and wait for a simple screen protector replacement. This is a company wide policy. They don't make it easy to write T-Mobile feedback so here is a public review at the latest store I am waiting 1+ hour for a simple screen replacement because *even if* they check you in, you need to wait your turn. I get waiting your turn but again 1 sec passing me a screen would be great if they could adopt that. They're probably making it a huge hassle to screen replace cause it will cost them more bottom line. Time is money making this program not worth it. The screen is also overpriced. You can buy a multipack online for $10 & I swear the Go To's break so easily. I have a turkey to prep tonight. I have kids at home. Do better, T-mobile. Thanks but not really.

Ever since we switched to t-mobile we have been getting ripped off by this company. We were…read moreguaranteed a rate for several years and every month we find increased on our bill. Customer service has never once resolved this issue and most recently we were the victims of fraud relating to our account and they told us that because we knew the person who defrauded is we had to pay for what they did. I can't believe that our bill started at 80 and now it's at 300. I hate to do it but it's time to sue them.

Wonderful, prompt service to fix a cracked 17 Pro screen. Friendly, easy sy to work with. Got me…read morein and out in less than an hour.

amazing customer service must come here to repair any phone or technology you need to fixread more

I will never take my phones anywhere else. Cellular experts are the definition of excellent…read morecustomer service. Not only are they the most reasonable in town, they guarantee all of their work and repairs. They are fast, friendly, and flexible. I also want to add they are honest! There have been several times where my phone did not need to be repaired but just needed a couple of things done and they charge me a very minimal charge for it. Anyone else would've probably taken my money and said that something else was wrong with it! Five star service every time. :-)

Mark and Kevin are awesome! 10 stars! I came with a cracked screen and they replaced it with ease!…read more It took 30 mins or less. They have lots of case options and key lanyards, iPad cases, pretty much anything for the phone accessory needed. They helped me put on my new tempered glass screen protector and my new case! Everything is really affordable. It's inside smartshop so you can entertain yourself by walking around and buying snacks or shopping for makeup, clothes, or jewelry. Their customer service was impeccable. And I would def be coming back here versus a place at the mall to get ripped off. Thanks again mark and Kevin for making my phone look like brand new again!