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Boost Mobile Premier

4.2 (5 reviews)
Open • 10:30 am - 7:00 pm

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4 years ago

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7 years ago

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7 years ago

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7 years ago

This is a very clean and helpfull store i would totally recomend anybody to come in and buy a phone here

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T-Mobile

T-Mobile

(132 reviews)

$$

I checked in yesterday with my Elderly Mom to help her purchase a new SIM Card after her phone was…read morestolen in a scary Supermarket parking lot mugging incident in Rowland Heights. I love coming to this T-Mobile because they've always been well staffed and extremely helpful well trained Professionals, and yesterday Team Member Stephan met my expectations of warm and friendly service and took it to an entirely impressive whole new level! Right when Mom and I walked in we were instantly energized by how well lit, designed, and professionally set up the Holiday Service Cave was! Team Members were all dressed professionally in attractive and colorful T-Mobile Signature Colors proudly identifying as knowlegeable Experts on the back of their Hustle Jerseys, and it was awesome to see no bottleneck wait times for attentive quality Service since there were so many Experts available to assist all the Customers in the stores ready to stock up on Sexy Technology Upgrades for the Holidays. Stephan made strong and friendly eye contact with Mom and I right away and was eager to help us with whatever we needed, and kindly walked us over to a table and pulled out chairs for us like a True T-Mobile Todo Caballero Gentleman! Stephan's warm and friendly personality helped put us instantly at ease as I explained to him the terrible incidient that happened the day before and why we needed a new SIM card for Mom ASAP to make her feel safe and connected to her Family and Community Guardians. Stephan actively listened to our situation with fully efficient focus and reassured us he could help us with a new SIM card right away and even informed us about the E-Sim Cards that can help us save money after losing so much of our high value assets during the Robbery. Mom and I were so relieved and happy and Stephan was responsibly well trained enough to zip through the whole process quickly and efficiently to save us time, energy, and money which we were already so depleted on. Other Team Members made sure to smile, greet, acknowledge, and thank us for visiting on our way out too! I am so proud of the T-Mobile Eastvale Team for being such fantastic Role Models of quality professionalism and especially Stephan for giving my Mom her first Real Life Santa Claus interaction experience! Stephan's All-Star Hustle Poise helped make a brutally miserable weekend so much better by being so generously patient, welcoming, and helpful and we definitely recommend asking for him especially when it comes to dealing with Elders because he has the magical bounce that can turn an urgent errand into a happy and joyfully exciting adventure!

Store is very clean and prices are good. It is nice to see an alternative to overpriced Stater Bros…read more& Ralph's.

AT&T Store - Do not trust Ismael or this AT&T "authorized" retailer!

AT&T Store

(97 reviews)

$$

Couldn't have had a better experience. Larry helped me and did the most to make sure I got the best…read moredeal. Highly recommend this location as not only did my experience working with Larry go well, each employee working today greeted me when I walked in and interacted positively with me while I waited for my upgrade to restore all old information. Thanks again everyone.

This is honestly the most untrustworthy store I've ever dealt with. I came in for a simple…read moretrade-in, and without my permission they added the "Next Up Anytime" plan. The only reason I caught it was because the monthly total they gave me was over $12, when I had already calculated my payment to be around $2. When I questioned it, they acted surprised, removed it, confirmed my trade-in value, and told me my monthly would be in the $2 range. I left thinking everything was corrected -- until I got a text saying I was enrolled in the plan anyway. I went back to the store, and they told me nothing could be done until my new phone arrived... which was TWO months away. The store manager, Eric, apologized and he was the one who promised he would make it right by giving me a screen protector once my new phone arrived. Fast-forward two months: I return with the phone, ask for the screen protector, and Eric suddenly says, "Oh, it was either the screen protector or a credit back for the Next Up Anytime." A credit back for a plan I NEVER signed up for, that they would have had to refund anyway -- and somehow that's presented as a choice? Eric was completely useless throughout this whole process. The entire experience was misleading, unprofessional, and honestly exhausting. Save yourself the headache and take your business elsewhere.

Boost Mobile Premier - mobilephones - Updated May 2026

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