Everything went well it always amazes me the service is always Great the representatives always…read moregive the best service and are so knowledgeable this is one of the best tmobil stores Ivan helped me this time and when I say KNOWLEDGEABLE GREAT AND ALL THAT when I need my other phone I know we're I'm going and ref all my family and friend also stay away from the tmobil on limonite !

We went to the Norco location before coming here and we weren't given any luck with phones or…read morewatches! This Location was a bit crowded when we arrived but David got us out quick! Thanks!

This was one of the best interactions I've had dealing with electronic repair. Zach was extremely…read morefriendly, prompt, and professional. I took my Xbox Series S for an HDMI issue and he was able to solve within 45 minutes!!! One of the best and highly recommend

Amazing service! My husband got his iPhone screen repaired here and he came home super happy. The…read moreowner who was the one helping him, was pretty straightforward with what he needed and the pricing. He was very knowledgeable and was able to get his white screen back to work within minutes! Would recommend going to him for any phone repairs you may need!

The customer service representatives whenever you call the 877-476-3451 number are completely…read moreuneducated always give you different answers to the same exact question and act like they can't get anything done that you ask them to do. I was persistent however and found another number for easy wireless 888-792-0076 and talk to a very nice lady who helped me out with exactly what I needed to do and got everything done the way that it needed to be done.

Arrived there on a Saturday at 2:30pm and the store was closed! I had called hours before to…read moreconfirm what time they close and they had said at 3pm. It's even worse when yelp and your own door sign says they close at 5pm! At least stay at your shop until closing time. Smh. So anyone reading this be aware of it, that I guess they like to leave early when there is no business. Which is bad for business.

Riley, Malic and Hesham were great. I came in to inquire about upgrading my iPhone XR to a iPhone…read more15. Riley ran through the differences between the four available options. The one I wanted wasn't in stock but he ordered it for me and it was delivered the following day. I received a notification through email. I came in the following day and was assisted by Micah and Hesham. They were also very friendly, courteous and respectful. Everyone they came in contact with was treated with the same kindness. The entire set up only took about 20 minutes. It was an easy process as I backed up my iPhone the night before and was prepared for the switch. The quiet time I had while I waited for my new phone data transfer from the cloud to be completed was a nice break. The storefront itself was clean and decently stocked with accessories. If you any cell phone needs and are thinking about going with AT&T, I would recommend this location.

Fast service! Very welcoming staff! Great selection of phones and watches. Good prices, great…read morevalue! Honest staff and store! 5 stars!

Rene was incredibly helpful, polite, and made the whole process quick and easy. Great customer…read moreservice!" Thank you Rene!!

Aldo was extremely helpful. He is very knowledgeable and friendly. He has helped me many times.read more

I had a great experience here! Very fast and straight forward, the lady at the front desk was super…read morenice and helpful! Would definitely come here if you need any help with your electronics!

I am so grateful for this store! Every time I have an issue with my cellphones Im always come here…read more I am a clumsy person, so I am always having phone issues. My son has been having charging issues with his phone, so we took it today to get it fixed, and luckily it was just a dirty charging port. I could not thank them enough! You guys saved me from buying my son a new phone! I will definitely be back if I have anymore phone issues. I trust this place and highly recommend.

Ricardo/Ricky was really cool, unfortunately we did have trouble with customer service over the…read morephone but he felt really bad and tried to do everything he could to make the process smooth. There wasn't a ton of seating inside so we were a little uncomfortable while waiting, but despite being there for 4 hours, Ricky provided excellent customer service and helped me setup my new phone.

Service sales reps have no signs of intelligence young minded do care for customer service at allread more

Lisa was such a great help. I tried getting my phone repaired at another store and got told no even…read moreif I had insurance, went right ahead to this location and she helped me using my phone insurance. Was so quick and easy !

I went to another T-Mobile and was just about completely done with them (read my recent reviews)…read morebut my husband said give it another try. Thank goodness I listened to him because I had to the best experience ever! HUGE SHOUTOUT TO ERIC AND LEXI! I walked in and was greeted right away. Eric was very friendly and listened to what I wanted to get (upgrade to the 17 Pro Max) and made sure I was an authorized user (shocker, I was in there twice). He even let me check his phone out first to see if I would like the bigger screen and he said he loves his phone, so I went with the Pro Max. Eric was very helpful and we talked back and forth as my phone was being transferred. He made me feel at ease and I wasn't pressured into buying Apple Care or any accessories as I had them waiting at home for me. Lexi came by and just made sure everything was going smoothly. She is the store manager and she was so friendly too. I am really glad I went back to try T-Mobile again and went to this store. Thank you Eric and thank you Lexi for being so friendly and inviting and turning my day around. If you are wanting to upgrade or need any assistance, seek Eric out! He's so knowledgeable, listens to you, and gives you advice in actual normal people language instead of being too techy. Thank you!

Couldn't have had a better experience. Larry helped me and did the most to make sure I got the best…read moredeal. Highly recommend this location as not only did my experience working with Larry go well, each employee working today greeted me when I walked in and interacted positively with me while I waited for my upgrade to restore all old information. Thanks again everyone.

***BEWARE OF BAIT AND SWITCH TACTICS*** I had a horrible…read moreexperience with this store. The sales people have zero integrity and morals. My wife went in for a new phone. She should have gone in, traded in her old phone, and got a new phone and things would be fine. Unfortunately, that is not what happened. Instead, the representative decided to cash in on commission by adding a line to account, instead of switching the phones. Now I have a added line to my account and paying the installments on the new phone. I even asked during the process. "This doesn't make sense to me that you are adding a line and not taking our trade-in and that my bill will stay the same".. I said/asked this multiple times during the interaction as it just didn't make financial sense to me. I made it very clear that I didn't want an increase on my bill and that we were simply there to trade in for the promotion. He assured me the way he was doing it was fine and that our bill would not change. The representatives in the store tell you it could take up to 3 months for your bill to reflect correctly because of the changes. Thats what they have told me everytime I have gotten a new phone, etc. so I didn't think anything of it. The change happened in January. When did I call? 3 months later when my bill still was not what was promised to me in-Store. So, because I didn't contest this within 14 days (after being told to wait a few billing cycles), they are now denying resolution of this problem from AT&T Customer Service/Loyalty Department. I am appalled that AT&T would rather lose a loyal customer(s), after being baited and switched by a sales person, than to make this situation right. What are we talking about here? Approx $40/month for 7 months and fix my account moving forward. You'd rather lose 4 lines of wireless and a home internet customer over $280. Blows my mind, but this is many future years of lost revenue over a situation that could have easily been resolved with integrity. Sorry, but when I get things situated with T Mobile and Spectrum I will let you all know.