Beware of shady practices I went on June 2 to get a phone at…read morethe Chino location everything went smooth but I went on the app and saw they added a new line even tho I told the employees I have active lines with them but they assured me that no new lines were added so now I got 6 lines instead of 5 and my plan went from 90 up to 165 just make sure u avoid this store

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Chino, CA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

I've shopped at this location for cell phone cases, chargers, and all things cell phone related…read more The other day my daughter cracked her cell phone screen. We were nearby and discovered they also repair damaged and/or cracked screens also. The service was professional, prompt, and courteous. And... The Price is Right! Thank you so much.

The folks here are amazing! I came in to the shop for the first time and noticed the selection for…read morephone accessories-- there is a lot! What's even better though is the excellent service. The owner is willing to go above and beyond for his customers and still gave me a great deal on the items I purchased. I will always return here for my cell phone items and service.

One of the best places in the town affordable prices very fast honest and Perfect customer service…read moreI Fixed my iPhone 6 less than 50 bucks with free screen protector Look for Husan Thank u so much.

Bionic Mobile Repair is a horrible place to get your phone repaired. Regardless of what phone you…read moretake in to get repaired by them, they'll partially repair your phone and also damage it so you'd have to come back to get your device repaired. If you need your device repaired they have 2 mobile very honest repair shops in the city if Pomona. I repay do not let Bionic Mobile Repair scam you out of you hard working money. If I had the option to give 0 stars I would've.

After going to 7 other metros, I end up here because they have the phone I was looking for in stock…read moreso they start the process for me to switch lines, they give me a price with activation ,phone, tax & first month payment. I told them on their door is a sign that says there is 0 fee when you switch to Metro to where one of the girls responded "I know it says that but we charge you anyways, you can call Metro after you're done and see if they'll give you a refund." I told them I don't want to swap services in I'll go somewhere else where the other girl responded to get the f*** out. While leaving there's a sign on the door which I took and I showed the girl exactly where it said there is no activation fee when switching services and walked out the door, as I got in my car the girl ran outside and hit my car, scratched my paint and ran back inside having a fit, I should have been upset but it was so funny to watch a person get so upset literally nothing that I laughed all the way home. That is until I noticed the scratches on the hood of my car the next morning. Best part is I have the majority of her meltdown on my dashboard camera. After reading reviews from this location on Yelp and on Google, I realized that this place has it insane history, the fact that it still has a franchisee licence is insane. Customer service from this company in general is terrible, there's absolutely no way to talk to anybody from corporate to make any kind of complaint either by phone or email. Apparently I am a glutton for punishment and I ended up going to a corporate store in Pomona where they had the phone I wanted,charge me the proper pricing and fees and because of the complete opposite demeanor of my previous experience at T-Mobile, I also purchased a tablet and service for that as well. The moral of the story is that a $15 activation fee is going to now cost the owner of this Metro location $1,500 when he sued in small claims.

Worst Metro store I have ever been to. They will lie to your face and rip you off. I came in to…read moreupgrade my Samsung the price they have displayed is $199.99 plus activation and tax. However they said the total out the door was $310. HOW HOW HOW I went to another store and all I paid was $260. Don't go to this store they up price all their phones 50-60 dollars. Worst attitude also when you call them out on it it gets worst to where they ask you to leave the store. I asked for the manger (Margie) even worst attitude than the first girl. DONT BUY FROM THIS STORE. This store need to get shut down can't believe metro let's stores like this be open.

Amado was generous and honest he really took the time to explain to us the different services and…read morecauses of certain usage . Forget those other wireless stores this should be your local wireless store . I'm currently with T-Mobile and with this kind of service I might just switch .

Fast,honest and professional!! just call them for a free quote and free information... they can get…read moreyou pre paid phones and they know there stuff when it comes to i phones!! boost metro pcs ect... good Christian bros..

This is a racist store. We started waiting at the entrance of the store. We were waiting and then…read moreanother customer came in and ignored us. We patiently asked her to help the customer finish and then came to us and treated us very racially. The discriminatory service attitude may be because we are Asians and are not very good at expressing ourselves in English, so we have had the unhappy experience of being directly discriminated against. We are customers and cannot be treated fairly with our money. We also have a video as evidence. This racist is so abominable.

Awesome service from Jesus very courteous and well knowledgeable with product and serviceread more

This review is specifically for the employee Gio, regarding my experience at this T-Mobile store…read moreearlier today. He was incredibly helpful, kind, and professional. I needed help with purchasing a new phone and from resetting account passwords to helping me obtain verification codes through a second device (since my phone was broken), he was very thorough, efficient, and patient with me. He also wasn't pushy with selling the products, and appeared to offer genuine honest advice. Thank you for making this such a pleasant experience!

Came here to check out the new iphones and buy one or order one. I was referred to the apple store…read more._. The only reason i went because it's my carrier and would much rather get the bill through them than apple. They told me to get the phone from apple then go back to them to activate.... Double trip for a phone, Just didn't seem like they wanted to help.

I visited this Verizon Wireless store to pay the monthly bill for a prepaid phone I purchased for…read moremy aunt, who is visiting for two months. I had a few simple questions about how the prepaid monthly plan works and whether I could switch to a lower-cost plan for the next month. Unfortunately, the customer service I received from Alex was very disappointing. Instead of answering my questions patiently, he seemed visibly irritated that I was asking for clarification. He repeatedly rolled his eyes and made me feel like I was inconveniencing him. As a customer, I believe it's reasonable to ask questions about the service I'm paying for, especially when trying to understand my options. I hope Verizon reminds its employees that professionalism, patience, and courtesy are an important part of good customer service. A more respectful attitude would have made this a much better experience.

Sebastian is the one who helped me and I also received a friendly welcome from the other worker…read more The store was clean and cool. The selection of phones were plentiful but not as robust as I thought but he had exactly what I wanted. The price was reasonable for the service and amenities afforded to me. Very happy I have been helped.

The proprietor is a kind gentleman who I am sure can fix anything! He's inside the grocery…read morestore...for those of you like me who orbited the place for 10 minutes looking for a sign. Mine was a simple problem--the charger would not go all the way in the port. No problem for Mr. Market Tech! 10 minutes later I had a better-than-brand-new phone.

very nice guy! helped me out real good for good pricing and super fast ! I recommend everybody to…read morecome this place if you need any type of phone service !!!!!

Went to iphix to have my laptop and my son's tablet checked out and the guy at the counter was…read moresuper cool and helpful (forgot his name, my apologies) But I was having issues with my sons homework program on both devices and he helped me figure out the issue. I also had my cell phone checked out there about a yr ago and again great service. Thanks again

if you are debating coming here? COME! Erik in particular is so smart when it comes to what's going…read moreon. he is super honest and has literally saved my phones like I'd say about 8 times! he ordered a part for me and next day it came they had it fixed! thankyou so much guys!