One month service now and it's mixed. Installation went smooth and the employees I dealt with were…read moretop notch. Today we have an outage and it's going on 5 hours with no update. Have two people that work from home and it impacted us. Can't reach a live person to see if it will be down tomorrow in order to make work plans. Understand everybody has glitches but need a better system on informing people about outages. Still won't go back to cox.......yet.

Cityside Fiber turned a very negative experience into a 5/5 positive one…read more The Director of Customer Relations reached out to me (Strider) personally and offered several options to resolve the issue. I accepted one of them, and I also want to say that I genuinely apologized for my part in how things escalated. Just one business day later, Jon-Michael from Technical Support contacted me and scheduled a new installation date. Mike (hands down their best technician) came out, quickly diagnosed the problem, and set up a new system that has been working flawlessly ever since. I can't say enough good things about Mike's expertise and professionalism. Logan also helped get the system configured and running smoothly from the virtual support side. I am now more than happy with Cityside Fiber -- both as an internet provider and as a company overall. If you're having any issues with Cityside Fiber, my strong advice is to escalate to one of the people mentioned here. Strider, Jon-Michael, Mike, and Logan are all true professionals who will do the right thing for you.

Collin was super friendly and helpful. The experience was first rate, and took less than ten…read moreminutes.

Always an excellent experience at this store even though setting up internet every time I move is…read moreliterally the bane of my existence. They always help me out and make the process so smooth and painless. Thank you for all your great customer service through the years!

A lot of double-talk. Terrible corporation. Simply out to get your money. Don't buy your phones…read morefrom them. Don't believe what they tell you. If you can, switch to T-Mobile. I had no choice but to switch to Cox because of an apartment complex. Can't understand why they would ever use Cox.

Cox is hideously unreliable cable TV and internet. The service fails multiple times per month. They…read moreare way overpriced. If you live in Aliso Viejo . Use any option but cox.

Arshia & Ron were both great and very helpful Very…read moreefficient and very knowledgeable representatives they are Can't wait to get started with my new meta Ray-Ban Display glasses

I upgraded 2 of my 5 phones in October of 25. I was supposed to get $830 credit on 1 phone and $415…read moreon the other. The $415 went through fine. However, I've been back to VZW 3 times trying to get the $830 credit corrected. I've been lied to, misinformed, VZW has done a horrible job of tracking the phones and that's the reason that they keep dropping my credit. I hate this company! When I go to the store, I typically get decent info but it's usually after a 30-60 minute wait. Today, I got in quickly but now I'm waiting for the biz account manager - a huge waste of time. Stay away from VZW!!!!! After I finished writing that, the Biz Mgr (Archie A) arrived and spent about 45 min sorting this issue out. I'm hoping it's resolved now. However, the bottom line issue still exists - too much conflicting, incorrect info from call centers and in-store personnel.

Dropped in today with some questions. The gentleman working was very helpful! Plenty of parking.read more

Definitely don't come here. They said they open at 10, but actually they don't people do not end up…read moreshowing up until much later to do their own job. I stood outside for about 20 minutes and still no one showed up to the point where I just left. I wouldn't even imagine the service that they give as well. Definitely do not come to this store. Terribly managed.

Amazingly clean work and very friendly/responsive service. Farbod walks you through the set up so…read moreyou know how your home network works. He also provided me with access to home network software and walked me through how to manage. He made it very easy. I have very strong WiFi signal in every corner of my home and backyard! Will be using him for all networking projects!

Service was outstanding . I appreciate how Frank took his time to explain the details of my new…read morenetwork . The TP system he installed for my backyard was exactly what I was looking for . Now I can enjoy my backyard from a distance with tvs, lights and speakers . Well worth the investment . No need to worry about bad or slow WiFi issues . The access points work outstanding .

Mike, Javad, and team are amazing. Starlight Tech will be my go-to for any networking/cabling jobs…read morein the future!! I have a new construction home and one of my first projects was networking/cabling. I wanted two Ubiquiti APs (one on each floor), several Ubiquiti PoE security cameras, and two CAT6 drops into bedrooms which the builder didn't add. Starlight Tech was able to take care of all of this and the best part was minimal holes in the drywall. There were some small holes that Mike told me about ahead of time, but they were small enough to be covered by standard wall plates. On the day of the install, Starlight Tech was here on time, worked together to make sure everything was done in a clean and neat manner, and made sure everything was fully up and running before leaving. They even came back on a second occasion because I was still waiting to order a final security camera. I've recommended Starlight Tech to my neighbors and highly recommend them for any networking or cabling job needed. They are extremely detailed and are excellent at problem solving. The price I paid was very fair for all the work they did. Thank you Mike, Javad, and the Starlight Tech team!!

Mike and Javad exceeded my expectations. It took me less than 1 hour to realize that these two guys…read moreare the real deal. The amount of work they do in such a short period is incredible. They helped me install an entire Ubiquiti ecosystem, which included 5 POE Cameras, 1 POE Doorbell, 2 POE Doorbell Chimes, and 4 POE Access Points. It doesn't end there. They even helped me relocate my ethernet ports and power outlets to more convenient locations that are more hidden so I don't end up with dangling wires. It still doesn't end there. They completely rack-mounted everything and made everything beautiful. The Ubiquiti ecosystem is more expensive, but I didn't mind the investment, especially with two industry experts leading the way. In the future, I do not doubt that Starlight Tech will be my go-to if I require any additional networking! Additional Details: My house is a single family, 2 floors, 3326 sqft.

I needed to replace my phone. Alyssa, Alejandro, Adrian, Michael and Maria were very efficient,…read moreknowledgeable and professional. Adrian went above and beyond setting up my new phone. I am especially thankful for Francisco, the store manager, and Armando, who were both very knowledgeable, caring, efficient and professional. Thank you to the entire team!

Just when you think a big corporation has forgotten you, local and District hero's show up to…read moreremind you you're important. Thank you Alejandro, Manager Francisco at the Aliso location! Francisco reached out to District manager Bambi and they all came together to solve resolve an issue and honor my 15 year loyalty. Thanks guys! Here's to another 15!

I've been with GeoLinks for more than 3 years and the few times it's gone down they were able to…read morebring it back up right away. Their staff is always helpful. I have their least expensive service and I'm able to stream whatever I want and use my cell phone without walking around outside looking for a signal. I would highly recommend GeoLinks, great reception and outstanding service.

The absolute best service ever. Our church needs reliable internet connection, Especially now when…read moreservice is being live-streamed and video links to YouTube. We are never disappointed by our service and can count on reliable- super fast connectivity. Thank you all and God Bless.