Waiting forever, because they give every guest personal experience... just wrap me up in warm…read moretowels and give me a massage for waiting to be seen too... I need more than just a update.... I need a activity date and dinner.

Went into this store, to get my 1 phone fixed. After I left. The two Verizon employees at this…read morelocation, charged and added to my account 2 I watches, iPad Pro, and ordered two more watches and added them to my account. They used a buddy at their Verizon wireless store inside humble to make the purchases. So Verizon has a ring of dishonest employees. Filing charges with police department first thing in the morning. Then went for help and explanation and the manager told me there was nothing that this store can do. Fraud department told me this store did not handle this issue appropriately.

From the owner: iPhone screen repair Galaxy screen repair read more

I went to AT&T to get my number transferred from another carrier and the assistant manager Chris,…read morewas very helpful in assisting me on what I needed done quickly and solved my issues without any problem. Thank you.

This is a horrible store to go to. Starting from most of the Staff members that works there, they…read moreoffer horrible customer service and will ignore and give you the run around. It all started when I came in to get 1 simple Internet Air for my Business and carlos and huey tricked me into switching all my services to them when I was a loyal T-Mobile customer for over 20 years. Once they saw that I switched, it was the start of my problems and since they already got their commissions, they treated me like I didn't exist. My bill is almost 3 times higher than what they promised me it would be. When it comes to telling lies and manipulating people to their advantage, these guys are excellent in these field. They will lie to you in your face repeatedly, give you the run around, send you in circles on a wild goose chase, will not help you and will prolong your situation all while smiling in your face pretending that they're helping you. It gets even worse, when you go in the store, they will ignore you and act like they didn't recognize you just so you would leave. The Store Manager irwin also wont respond or assist you as I had made over 30 visits to the store and my issues are still not resolved. Please do not let them trick you into their con ways, ask to see the agreement in black and white before you sign so later, you can hold them to it because they are good at selling you bogus and not delivering it. They also cant get anything pulled up and will tell you to come back as we cant help you. With T-Mobile, I've never had these issues. In my 20+ years with T-Mobile, I only went in the T-Mobile store maybe about 4 times VS with them, in a matter of 2 months, I've made over 30 visits to the store alone and have wasted countless hours dealing with them in person and over the phone. At the end of the day, please either go to a different store or better yet, with a different provider as these guys are just there to make sales and with that, their commission and that's all that matters to them. Once you sign, you don't exist. At the end, I wish no one has to experience what I went through. Thank you.

Angel was amazing he helped me with my bills to lower it even when customer support (611) was…read moretrying to keep it the same. Angel was patient and helpful and a really nice dude if you come to this store ask for him you won't regret it.

I usually buy my phone from apple and today is my sons birthday and we live in the area so we…read moredecided to stop by at the local T-Mobile store. Worst idea ever. They have horrible service and the worst way of sales. Luis and his manager armena are the worst thing T-Mobile have done. For their only location in the area. Horrible customer service and shifty sales tactics is what I received. If I could give them no stars I would

I had a battery that was going bad and a busted back glass on my iPhone 14…read more Made an online appointment to fix both. Total cost was $250 plus tax. Back glass was $150 to replace and battery was $100. My appointment was at 12:30pm on a Saturday and I picked up my phone about 4 hours later. Back glass looks nice. Guy working on it was friendly. Battery honestly doesn't seem that much better, but you can tell it was replaced because IOS complained about it after turning on my phone. Their prices are about average. Online reservation and service selection was super easy. And folks working there were nice. Highly recommend.

Second time bringing an item to them. 1st was a minor fix to my computer, the 1st experience wasn't…read morebad just thought it was pricey for what they did but needed the laptop fixed ASAP. Second time was Awful! Left them my computer and took over a week to get a response of what was wrong. Got quoted almost half of the price of the computer to get it fixed. Decided not to get it fixed with them and I was told to pick up my laptop. When I showed up to pick up it wasn't available. It was in a different location so now I had to wait for it to arrive. When I came back to pick up when they were supposed to be open NO ONE was there. It's just going in circles with them. If you're looking for a less expensive and faster fix than going to Apple THEY ARE NOT IT! Save your time and money.

They were able to fix my boyfriend's iPad 7th generation within a day. He just had a cracked glass…read morescreen, it only cost $130 to get it fixed. Only sketchy thing was that they asked for my boyfriend's iPad password, which is weird because he only needed the screen fixed and this didn't relate to anything in his device. Overall, good experience!

Needed to get an iPhone 12 battery replaced on a Sunday. I showed up at 11:00am as they openned and…read morethere were people already waiting for their service. I was taken care of and left with a new battery in the iPhone 12 after about 30 minutes, with no appointment.

I went to this place to get a cell phone for my son and I told the lady that I wanted the $25 plan…read morethe lady who is in the store told me that yes but that first I needed to put it in the $50+ one and that then I could go back and make the change. I came back a few weeks later and she couldn't do it I called customer service and they couldn't either. I had to go to another boost store next to the Teloloapan store and they told me that what she said about the plans was a lie. After paying $57 a month now I pay $25. Thank you

Chris & Vanessa worked tirelessly and efficiently to correct a problematic order. They were…read moreknowledgeable and extremely pleasant to work with. I highly recommend this AT&T store.

Vannessa went out and beyond to provide the best service possible even after I came 15 minutes…read morebefore store was closing that was an excellent customer experience 10/10 will definitely recommend this att store