Went here to get my iphone fixed, i needed a screen replacement. Everything was going well until i…read morepicked up my phone. The guy gave me my phone back and my screen workes, however he broke my touch function on my bottom middle button. He did offer for me to come back another day and he would fix it. But i didnt have time to make another visit. Him offering me a free fix is why i didnt give a 1 star however, he should have fixed it on the spot instead of causing an inconvenience and having me come back

I took my broken iPhone XR there and he fixed it very fast at a reasonable price, Good service too…read more The inside looks a little sketchy and it isn't in the best condition.

Had hard time finding Suggested to go to the mall and pay…read morefor my repair when l had coverage Avoid the altitude

Wow, came in knowing I was going to spend at least a hundred bucks because my son messed up a…read morecharging port on an iPad Air. Krys spent 5 minutes working on it and did not charge me a dime. I tried to pay him so I could prove a point to my son and he said it wouldn't be right because it was a simple repair. I am new to Houston but this is the place I will take all my electronic issues. Very kind and respectful. Very knowledgeable.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more

Sam fixed my iPhone XS screen really quickly. He was very nice and knowledgeable! I will refer all…read moremy friends in the area to him.

Excellent work & super fast getting my daughter's cracked screen repaired!! We highly recommend and…read moreit's way cheaper than paying for monthly phone insurance through Verizon.

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

April 11, 2025: Between the in-store representative, Shanyce, at First Colony Mall and the online…read moreservices. I was able to accomplish what I set out to do and more! Big shoutout to Shanyce for her exemplary customer service support and advising me on the best course of action. Her problem-solving skills went above and beyond. If I am unable to get in touch with Shanyce I would rather wait until she is available. April 14, 2025 (Update) Unfortunately, due to T-mobile unclear instructions, I rated the wrong person on their text survey. After a highly irritating call with a sales representative today, I was presented with a survey shortly after, naturally, I believed this survey to be associated with today's(4/14). However, upon a message from T-mobile, I was informed this zero rating went to the wrong person. UNACCEPTABLE! T-mobile as a company needs to do better so that good employees do not suffer for the bad.

Saadi' & Carlos were both very hopeful and very sweet especially Saadi she was fast and kind to me…read moremade sure I was good before I left the store ! Please forgive me if I spelled the name wrong

Amazing service! My family and I have been coming here for years for all of our technology problems…read moreand needs. Broken screens, water damage, new protective screens, new devices, etc.

Great shop. My girlfriend's Samsung galaxy s8 went black (the whole screen) and we couldn't figure…read moreout a fix so I looked up some repair shops in my area. This place came up with great reviews. They fixed the phone in 2 hours and even replaced her cracked back free of charge. Highly recommend

I love this repair store. They are honest and fair with their prices and very quick with their…read morework. I honestly have never been to a better location in than cell spa for phone repair.

Don't waste your time or money here, unless you enjoy paying for problems you didn't ask for. I…read morewalked in to get my home button/thumbprint sensor fixed, & was told I'd need to replace the whole screen. Fine, I'm all for it, just make sure the thumbprint works afterward. They took my phone, did their "work," & when they handed it back, they casually mentioned, "Oh, we can't fix the thumbprint, but we can order it for you." How is that solving my problem? They went from quoting me $140 to $120. Great. However, just minutes after leaving, my home button stopped pressing smoothly, it got stuck & I had to press hard to get it to respond. Went back to show them, & of course, they did nothing. So now, I'm left with a broken button/thumbprint sensor & a $120 hole in my wallet. ___________________________ One-Week Update: The home button detached like it was trying to flee the scene. Now it's just a sad, useless piece of plastic. ___________________________ Three-Month Update: My phone has become a drama queen, losing battery faster than I can charge it & restarting every few minutes like it's auditioning for a reboot. Took it somewhere else to get fixed, & guess what? They informed me my side plates were missing. So yeah, this place decided my phone was a buffet & took parts without asking. How can we even know what they're doing when they take the phone to the back? Watch your back & your phone, because they might be "rearranging" things without you knowing. Good luck, but if you enjoy fixing someone else's mess after you pay them, this place might just be your cup of tea.

Bought a wireless charger here and was told I could return it with no issues if it didn't work out…read morefor me. The charger worked fine, but the cable was too short for my usage. When I came back to return the item and get a refund, they denied me for no reason. The item was used once and was in perfect return condition when I came. Very disappointing - I'll probably just stick to online shopping now.

If you want to spend money for a device that will not come back to you in working order, then this…read moreis the place to spend it! I brought my iPad to get the screen fixed & before it was dropped off my Apple Pencil worked perfectly fine but after having to drop my iPad off to them multiple times due to this issue plus my screen popping out, I am stuck with a iPad and pencil that are glitching. The only response I have gotten is that there are no refunds, however, the job was done beyond poorly. GO TO THE APPLE STORE!!! To reply to the response below, I have since then gotten a new Apple Pencil and the same thing is happening so it is the SCREEN. The Apple Store said it was the PENCIL because they didn't know I got my screen fixed by you all because you told me not to tell them! Play with somebody else.