Went here to get my iphone fixed, i needed a screen replacement. Everything was going well until i…read morepicked up my phone. The guy gave me my phone back and my screen workes, however he broke my touch function on my bottom middle button. He did offer for me to come back another day and he would fix it. But i didnt have time to make another visit. Him offering me a free fix is why i didnt give a 1 star however, he should have fixed it on the spot instead of causing an inconvenience and having me come back

I took my broken iPhone XR there and he fixed it very fast at a reasonable price, Good service too…read more The inside looks a little sketchy and it isn't in the best condition.

Not to be confused with Coffee Mobile, this is less strong…read more I have nothing but bad things to say about T-Mobile stores. With this one and the other one nearby, they gave us a lot of spiel, of which 90% was plainly untrue. They are also a lot more expensive than the same product in other places.

Bad service, my mom went to make a payment today. They…read morediscriminate her because she doesnt speak English. Is not the first time they do it. She had to wait over an hour last time. She had to pick up kids from bus stop she had to leave today couldnt wait and hour again to make a payment, specially after rude/discrimination employee treatment. The girl that was there was just plain rude to her they skipped her because she doesnt speak English, all she had to do was give her the phone number. She understands basic English, maybe if they listen and have a good customer service they would be more understanding. Totally don't recommend the location, we have been clients of tmobile over 15+ yrs and never had a bad experience until we went to that location. Totally overthinking our relationship with Tmobile now. *Location on Sugarland 59& Grandparkway by HEB*

*PETE (spanish?, big man) = ONE Star (05-01-24) - Seems…read moretotally unmotivated to help me when I can't find the order # to my verizon home internet box. Told me to check my email. Didn't bother to ask me for my account phone until I told him to. I know he could've found my order in my account easier than I can. - Voice, mannerisms, apathetic attitude, barely any eye contact - either he's tired from a long day or doesn't want to work there. Either way, I regret getting him. I wished I got his co-worker instead (a nice, smarter, older black lady) - who actually answered his questions for her. ***** STEPHANIE (asst manager?) = FIVE Stars (03-23-24) - Extremely helpful in with my complicated trade-in case. Spent a lot of her time with me. Seems genuinely interested in helping me. - Even gave me her card so I can come back for "part II" of my case. Didn't abandon me to another random representative, so I wouldn't have to explain my situation again. - Thank you again, Stephanie!

Alyssa was amazing and beyond helpful. She was very understanding and helped us with everything we…read moreneeded. Definitely ask for Alyssa when coming to this location

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

There was an issue with my custom built PC. I turned to uBreakiFix for a diagnosis of what the…read moreissue was after searching on Google. Ethan and members at the location was able to help and figure out it was a PSU failure. What I loved about the experience was the ease of use from their website, selecting what the issue was and booking an appointment was very easy. Dropping of my PC took no time, and Ethan was great, and told me what the process might be like. In the end for diagnosis the ticket was free as diagnosis is what the business does for its customer free of charge. I can not recommend enough this location and uBreakiFix enough, and in the future if there are any issues with my device I would go back and trust them to fix any of my electronic device.

Had hard time finding Suggested to go to the mall and pay…read morefor my repair when l had coverage Avoid the altitude

Had to go to this store to get my children's phones activated and it was a pretty seamless process…read more We came when the store first opened and was in and out in no time. The sales associate was very helpful.

Pretty quick service! The employees help you as soon as you walk in and service your needs. Would…read morerecommend this location if you want to leave happy. Super excited to receive my new iphone next week!

I initially went in to get a case for my new iPhone11 but the new Series 5 Applewatch caught my…read moreattention and the new Gen 2 Airpods as well. Your employee by the name of Nestor helped me and was able to answer ALL of my questions specifically on the advantages on purchasing the devices I was inquiring about. Granted they sold out of the specific case I wanted, he sold me on the Watch and Airpods that I was on the fence about purchasing. He knew a lot about the products which ultimately swayed my decision to buy them. Thank you Nestor for all of your help! Appreciate it

I recently went in on the 10th of January to this T-Mobile location only to be greeted by the…read moreassociate named Anthony not only did he greet me right away but he asked me how he could help me I told him exactly what I was looking for and he was very knowledgeable and helpful he took his time to explain every detail to me I ended up walking out with a brand new phone and a brand new watch with a great deal I like to thank T-Mobile for hiring and associate like Anthony I think it's crucially important to have the right people in a business and I like to thank Anthony for helping me way to go I'm very happy with my new devices and thank you Anthony for taking the time to explain everything to me that goes a long way and customer service awesome job T-Mobile for hiring such a distinguished gentleman as an associate

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more