Great service by Richard to replace my old Samsung... Model…read morenot in stock but promised for Friday...and was there waiting... Courteous greetings by Savanna and Norma... Helpful advice by store manager Jeff on the phone... They kept promise for my new phone... Also Richard great job setting up new phone... 19 yrs a T Mobile customer...and still very happy... Thank you all...

If I could give this location -1 star, I WOULD. I have never been treated so poorly…read more The manager was helping me, then suddenly left for "lunch" without saying anything. The only reason I knew he wasn't coming back was because Edgar told us. I waited over an hour just to be told they couldn't process my upgrade and "didn't know why," even though the manager had already told me something different. Instead of calling support or actually trying to fix it, it felt like they were just wasting time hoping we would leave. DO NOT COME TO THIS T-MOBILE. Drive the extra 5 minutes to Bunker Hill. Extremely unprofessional and frustrating.

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

Great communication & great service, highly recommend them if any of ur smart phonez r damaged…read more.. my phone looked like it was beyond repairz & def wasn't an expensive charge & back to workin like new again.. thank u

The place was great I was able to get my phone fixed very quickly with the help of Manuel, the…read moreemployee who also provided a free screen protector. Wish I wont need to come back but if I would this is definitely the place

My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

I read the reviews and tried this place. 1/2 the price of the Apple Store. And twice as fast. He…read moredid a Great job.

This man is awesome fixed my screen in 20 Minutes. Prices…read moreare great. Has a nice waiting room as well. Highly recommend.

We are happy repeat customers. Last year we needed new batteries for 2 Android cell phones, and one…read morelaptop repair. Moiz took care of all the problems quickly and efficiently. This time we needed help with a laptop that seriously overheated and Windows got corrupted. He cleaned it thoroughly inside, replacing the fans and reloading Windows. He returned it to us running better than when it was new. We highly recommend his work and will definitely use him again. He is a very friendly guy who can quickly diagnose the problem and repair it in a very short time.

Moiz is very knowledge and very nice. He kindly fixed my iPhone 16 pro max in a timely matter. He…read moregave me options without even trying to sell me on the most expensive item and he has the best prices to fix your electronics. I will definitely will coming to Moiz for more electronics issues.

Friendly service and was able to fix my Apple Watch screen at a reasonable price. Added bonus was…read morethat the whole service was done in under 30 minutes.

They were able to fix my boyfriend's iPad 7th generation within a day. He just had a cracked glass…read morescreen, it only cost $130 to get it fixed. Only sketchy thing was that they asked for my boyfriend's iPad password, which is weird because he only needed the screen fixed and this didn't relate to anything in his device. Overall, good experience!

I have bought two iPhones at this place. They are awesome! Not only is it right around the corner…read morefrom my home, I stop by sometimes just to say hi after my morning Starbucks. When I purchased my iPhone 4, it had a lot of glitches. The sales associate Andy called me back when he was on vacation. He spent a lot of time helping me and he followed up with me to see if everything was working okay. He was very concerned that the problem was repeating so he called his manager to see if they could get me a replacement. I went into there and the manager was amazing. He took care of me right away and changed the case and placed the screen protector on the new iPhone for me...5 stars for the above and beyond service! I have since then bought an iPad there. I will not go anywhere else!

There was no one ahead of me.Everybody in there was being helped.I walked in and signed up on the…read morekiosk. A little while later, another a t t guy came out of the back room.Someone had just walked in the door he walked up and helped her. I was not happy, but within a few minutes, another guy came out from the back, walked up and I said, hey, I signed up on the kiosk and he skipped over me. The guy was pretty rude.He said that's okay, what can we do for you?I said, that's not okay.He said, okay, what can we do for you? You know, a little politeness would have been nice.Maybe i'm sorry, ma'am.How can I help you. But no he was rude rude rude. I said it's not okay and he just looked at me.I said, you know what?Forget it and walked out.I've never been treated so rudely.I cannot describe the look on his face and the tone in his voice.I will never go back to this location. And i'm going to switch carriers, because this guy was so rude. I asked his name he said KERRY. you know, a little kindness and professionalism goes a long way. A t and t is going to lose a long time customer because of his rudeness.

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

Super easy to communicate with and incredibly friendly! Truly a great experience and would not…read morehesitate in the slightest to recommend this business to anyone needing a repair for their iPhone! Oh, and fantastic pricing as well!

These guys were very professional and fair. I'll be going back to this shop likely. Top notch.read more