This store is completely scamming customers. We opened five business lines here, but they only…read moretransferred four lines from T-Mobile, which forced us to keep paying T-Mobile for two extra months. We were promised a very clear plan: two lines with new iPhones at $45/month and three lines without phones at $15/month. The total should have been around $190+tax. Instead, every month my bill has been over $250, and for two months it was over $400. On top of that, the store manager, Anthoney, personally promised us a $350 rebate face to face. It's been four months and we have received nothing. Every time we go back, they just give us excuses and no real solution. Never trust what their salespeople tell you. Once you see your bill, you will realize this store is nothing but a scam We are completely tired of dealing with this store's lies. We will be filing formal complaints against them. If you don't want to waste your time and money because of phone issues, stay far away from this location - they are a fraudulent store that cheats customers.

Verizon doesn't take care of their current customers. Just new ones…read moreThey send people to your home to try to get you take their service. There is nothing good about the company. Money hungry thieves. And don't give you peace at home if you don't have their tv service.

Upgraded to fast speed fiber and dropped an unnecessary phone line and DVR so our monthly bill…read more(while still outlandish) would be lower than before. Sounded good on paper, but the actual process was amazingly abysmal: Apparently Optimum believes in labor specialization so we needed two three-hour appointments, one to run a fiber cable from the outside pole to our house, and the second to hook up the inside equipment. The first appointment lasted about 2 minutes; a couple of techs went into the backyard, looked up at the pole thoughtfully and left, having done absolutely nothing. The second tech came the next day, said it's not his job to run outside cables so he couldn't install anything and then disappeared. Tech returned 2 hours later, said he'd run the outside cable after all. It was a warm day and the tech had to drag a tall ladder and heavy wires to the pole with no help. I felt sorry, brought him a beverage. Second tech replaced our modem and TV boxes, stating that we should be up and running in an hour or two at most. Hoping for the best we waited....and waited.....nada. A third tech was dispatched to our house for troubleshooting, said he didn't know how to work with fiber, hung out in his car for awhile and left. I repeatedly called and chatted with Optimum (using my Verizon cell phone) over the next few days to see what the holdup was, got nothing but evasive contradictory answers. After FOUR DAYS of no Internet services, I finally reached a wonderful customer service agent named Kendra who investigated and found out that Optimum had never thrown the switch at their end to get our service back on! Kendra pursued the matter internally and our service was restored. Thank you Kendra! Unbelievably bad customer service and inept management coupled with high pricing? May be a good business model for a semi-monopoly like Optimum/Altice, but a raw deal for consumers.

I live in New Jersey, this company keeps changing rates with "fake promotions to keep customers! my…read moremonthly bill went from 236.37 March of 2025 to 284.31 March of 2026. now i'm paying more for less taking away channels in my so called package like the MLB channel and not reducing my monthly charge, their excuse is you pay for the package not the channel! Which is paying more for less. talking to reps and supervisors about this I get nowhere. These companies are monopolies and don't care! offer no discounts for seniors at all ! thanks.........Ralph F............Elmwood park Nj.......... they are the worst period!!

I had the best experience with this company and simply could not have asked for any better service…read morethan I received during my physical move and technical configuration of computers and communications. Rich actually heard panic in my voice at one point and came over and spent hours making sure everything was coordinated properly.. (You can tell I am not technical). he also coordinated with my contractor and computer guy to make sure it all went well.....Could not have transitioned my tax office without him. My gratitude to you and your company!!!!!

For a communications company they sure are hard to get a hold of. Calls to Service go unanswered…read more Usually, you can get some traction with Sales (we actually need some new stuff) or Accounting (we are pretty sure they are cashing our checks, but want to be sure we are in good standing), but those go to voicemail also. Hopefully, it just means they are busy. But if they are that busy, shouldn't that mean that money is coming in to service existing customers?

They say there are two sides to every story.first story. I have been with slomin's for years,…read moreduring this Januarys cold weather I was running of oil even though I have automatic delivery I had to give them a call they said I couldn't get a delivery in less than 5 days, I would have run out so I had to call someone else that's ridiculous. Second story I needed a burner replacement called a few people about some estimates.Slomin's was my choice because they took care of the permits and everything, they arrived with a full crew and dismantled my old burner and replaced with the new burner in a day. The crew was excellent in explaining there every move and when they left the place looked like they were never there, spotless. I would definitely recommend there installation crew but their oil service emergency delivery leaves a lot to be desired.

I moved and this terrible company charged me $500.00 as a cancellation fee for my alarm Central…read morestation monitoring. $500.00!!!! That is a ton of money especially when my homeowner's insurance charged me $0 for cancelling. Slomin's really is just an awful unfair, unreasonable company. Avoid them at all costs. 1 star is generous.

Love this place I use the all the time for my work shirts and also my hockey team jerseys and my…read moreassociation shirts .. Cat gets back to you fast the work looks great and she if super nice .. You won't be disappointed

You will meet the most pleasant and professional staff. Their work is excellent. Their prices…read moreare comparable but the service is outstanding

Our sales associate Milo was so helpful and patient. We couldn't have asked for better service.read more

Their reviews say it all! Save yourselves from RUDE "customer service," where they threaten to call…read morethe cops claiming you threw a credit card at them since you mentioned their lack of knowledge and incompetence. Told them to run the tapes since that's a lie and they refuse haha!!! ...Ofc bc it didn't happen. First they send you the wrong phone with no storage, then proceed to gaslight you as to why its data isn't transferring, and this finding occurs after 1.5 hours of trying to get some attention at an empty store. Don't get me started with them telling me they have a bathroom but "NOT FOR THE PUBLIC." They treat customers like dirt and they blame you and threaten you for showing passion in ill treatment. As a business owner myself, I am SHOCKED how their facility is still up and running with such incompetent and deceptive individuals managing and running the place. Returned the phone and never doing business with this Hicksville location EVER again. Please go to any other location. Hope this helps all!

They just suck. I had a 2 year agreement about wifi 2 months in they raise the bill???? Try to call…read morethem but that is next to impossible. I'm sure someone would talk if i wanted to add a service

The worst service provider. Cable, tv and internet went out on a Thursday. Service person was…read moresupposed to show up that Saturday between 10&2. Nobody called or showed up. Then they were supposed to come that Saturday from 10am to 8pm. They never showed up or called. At 9:15pm they finally called to say they have to reschedule. A supervisor finally came at 9:30pm after I complained enough. They did a temporary fix and said they would come back the next day between 10am-2pm. They never called or showed up. Still missing some service and still waiting for resolution. Switching to Verizon ASAP.

Very rude and unprofessional poor behavior definitely does not belong in this family oriented mall…read more I went there to check out some phone accessories, and the guy couldn't be more rude. He was on his phone on a personal call during my visit there as a customer who was going to make a purchase. I would definitely not recommend this business because the person is anything but professional.

Not to be confused with Seal Express, which got kissed from a rose on the grey apparently…read more Stopped in here while staying on Long Island a little while back, to see about getting a screen protector, because mine was being shady. Was told that the whole screen needed fixing for about $100. I didn't want that done but he was pretty insistent about it and that just made me not want to buy a screen protector here - so I got one a few days later instead. One star added just for being a family place.