I've been in here several times now for various phone issues. He's always quick and efficient and…read morethe phone looks and works as it should after. Once, my phone had slipped off the trunk of my car (don't ask) and fallen in the middle of the Brisco and El Camino Real intersection. By the time I found it, it had been run over several times. But I had babied it with an Under Armor Case, so most of the phone's features worked fine. The camera, screen and a couple of other minor things were needed. This guy worked his magic and had the phone back in my shriveled old hand by the end of the day.

Got a great price because they were having a promotion! I…read moregot my 8 plus screen fixed for $60 and even gave me 1 year warranty. Was completely not working and now works great! - thanks

Brian not only solved the problem professionally, but was kind and respectful. Fix805 gets 5-stars…read moreevery day!

They were too busy to help me with a computer and recommended another company who totally destroyed…read moreit. Do not trust this company.

This store has got to be the worst customer service I have ever had in a TMobile store, I do not…read morerecommend anybody to go to this location, bought a new phone for my mother in law and they didn't even connect the phone and pretty much threw us out the store cause they wanted to leave after we asked them if there was time and they said yes, and said we had to leave, garbage service!

I had a very good experience with David. He was the only associate in the store with the store…read morebeing somewhat busy. David was attentive to all customers and was so polite and kind. I had been having issues with my ATT service and haven't had service on my son's phone for a while and know one could seem to help me. David was kind and heard me out and quickly fixed the phone within 10 minutes. I recommend going to David at the Arroyo Grande ATT.

Service was GREAT! Evan was verrry helpful and quick, very patient with inpatient customers that i…read morewitnessed, along with great attitude! He is very knowledgeable! I will defiantly be going back. Ask for Evan but I'm sure his team is just as great as he is!!

I went into this T-Mobile store to upgrade my phone, and the experience was extremely…read moredisappointing. I've been a T-Mobile customer for over 10 years, and the employees told me, word for word, "we can't do that because it will hurt our metrics." Instead of helping a long-time customer, they were more worried about their sales numbers than actually providing service. The manager was present the entire time and did nothing to step in or resolve the situation. When we said we would write a review and report what happened, they chose to refuse us service altogether rather than make it right. What makes this even worse is that another T-Mobile store was able to solve my upgrade in about 30 minutes with no issue at all. That tells me the problem is with this specific location and how they're training and managing their staff. If I ever return to this store, it will only be to walk in and out of the doors, because it's clear their metrics are more important than their customers.

Rose is the worst employee. She is disrespectful, does not understand how to do her job, and has…read morehorrible customer service. She acknowledged that we got there an hour before closing, we patiently waited, and then 5 minutes before they closed, she told us that she is not going to help us. She could have said that MUCH sooner. I wasted an hour of my BUSY life and she had the audacity to be rude when I asked why she didnt say something sooner. I just thought they were going to be nice and accommodating to help us out. I have never been more upset leaving the phone store. We were going to be switching over with a 7 line business account but no more. Thanks Rose! not... -100/10.

Five stars! I took a phone in for a screen replacement. I couldn't believe they offered a one hour…read moreturn around. Scheduling online was smooth and efficient. Prices are upfront. Easy drop off and pickup. What more could you ask for? Plus they even cleaned the charging port! Well done Precision :)

Just realized I've used Trent in multiple occasions now. Both times I had a quick response, easy…read morescheduling, and a great service. Heck, I'm writing this review on a phone that was useless a couple hours ago. Don't bother going anywhere else.

Justin has been my digital life coach for 18 years, during which he has helped me climb many steep…read morelearning curves in my personal digital life and also in a web-based business that I founded back in 2010. Now he is helping my husband and me plan for smart use of technology in a home we are building. He has helped me through ALL of the tech-related challenges of my life! Justin really is a "digital life coach," a title that once sounded funny to me but now I see is no joke at all. I agree with other reviewers' positive comments, but to me, the best and most important thing about Justin is how he makes me feel. Justin makes me feel safe. He never makes me feel stupid or behind the times - important for a senior like me. When I have a session with Justin, either in person or online, my feelings instantly change from frustration to relief, then to pride when I finally learn the thing. He even welcomes the big-picture questions that I sometimes have, like "Will we never be free of passwords?" "Why is Apple better than PC?" "Where is society GOING with all this technology?" His liberal arts education is a huge plus here, making his mind broad and humanistic enough to appreciate such questions and make positive contributions to my understanding. The annual fee I pay to consult with him whenever I need help is a bargain. I am very grateful to be Justin's longtime client and expect to keep working together for the rest of my life.

Justin asks the questions you want to ask but aren't even thinking to ask. He goes the extra mile…read moreto consider the big picture because he actually cares about his clients. At times, we've come to him for short-term solutions, and after he's asked questions, we become better at understanding our own mission. Justin has helped us with our family needs (protecting our kids on devices), as well as my business. Perhaps most importantly, he has opened our eyes on how to approach the insane pace of tech innovation. Thank you Justin for always having our back!

Hello good morning I requested services and I got a fast replied and the price for the repair…read moreservice are good, they answer respectfully I am thinking about it.

Obie was responsive and professional and fixed my screen in under an hour. He took the time to…read moreexplain what he was doing and I got to watch what he did. Highly recommend

We need more businesses like Caltec Computers. Friendly, honest, professional and sincere…read more Recently, my wife had a phishing pop up for a supposedly computer lockup. We're both senior citizens, but think we're still cool. we could not figure out how to resolve this issue. So, we visited Caltec and they resolved this in no time. Wow! Patient, friendly and just so nice. They are great. Five stars, two thumbs up . If you ever need anything fixed on your computer, take it here. You can't go wrong.

I, a self proclaimed computer pro, came here after spending 15+ hours trouble shooting my pc…read moreposting. These guys fixed it in less than an hour, were extremely knowledgeable, and had great customer service. I will absolutely come here again the next time I break a computer. Ethan was amazing.

I don't usually do reviews, but this place lacks people who actualy want to work. Im not sure who…read moreruns this place or if anyone does at all. I've called on several different occasions and not once will they answer their phone. On one occasion I had called a few times and after the 3rd in a row, some1 had turned the phone off, I was only going to ask a simple question. I figured a PHONE STORE would answer their phone....thats all.

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