Jonathan was very knowledgeable and helped us with all our requests. Made changing over to TMobile…read morea breeze.

Had issues with an online order and UPS. Went to the actual store and they sorted everything out…read morefor me despite all the issues. I recommend going to Carrera, she is a great representative and solved all my problems.

I received the best customer service from Brian and Myra. I went in to buy a phone just a few…read moreminutes before closing. They were knowledgeable and capable. They made sure I left with a phone in hand. Then I had an issue with new phone. I went in . We sorted it out and I left with an even better phone. Excellent customer care after the sale is hard to find. Thank you both.

Drove 1 hour , 7 minutes to get to a store that was listed on line as open at 11 am. Waited 30…read moreminutes until 11:30 ...never open. I am currently a customer with 3 lines w cricket......not much longer.

Angel Reyes & Eddie Diaz were both nice & eager to help. Angel was the one who helped me get a…read morediscount on my bill and ordered my iPhone since I had an offer on my account to swap my phone with Verizon. It was his rest day when I decided to drop by and pickup the phone and have been willingly helped by Eddie to set everything up. I couldn't be more grateful to both of them. Short story: Before I started my with Verizon couple years ago, I went out shopping to the other competitor. I was in the lobby for 30 minutes waiting to get help. I ended up frustrated and left that store, considering it was my lunch break. When I got off of work at 5pm, I went up straight to Verizon and got what I needed! Elite carrier company requires elite and pleasant customer service! Network service --Check! Billing queries-- Check! Discounts and Perks-- Check! Customer service-- Big Check! 10 out of 5! Kudos to everyone! Everyone needs a raise!

I have visited this Verizon location several times, and unfortunately the customer service…read moreexperience has been inconsistent. During my visit last night, I spoke with Silverado, who was professional, helpful, and attentive. As he was assisting another customer with a matter that was expected to take over 45 minutes, he kindly asked me to return the following day and offered a discount for the inconvenience. When I returned the next day, I was assisted by Alejandro, and the experience was noticeably different. The level of customer service and professionalism I received did not reflect the same standard demonstrated during my previous interaction. Due to the inconsistency in service, I do not plan on returning to this location. In my opinion they are quick to take your money and are full of empty promises..... !! I wish I didn't sign anything!

I have purchased two new phones from this location just recently. The staff was extremely helpful!…read more Landon helped most recently. He was knowledgeable and accommodating. I got a higher cost phone, but he recommended a different model for my daughter and it is a perfect fit at a good price point. The data transfer was seamless. Landon also has a good sense of humor, which made the relatively short wait time that much better

What is up with this store, man? Had an appointment, still spent an hour and a half in the store…read morewithout resolving what I came there to do. I wanted to buy a phone. They were out of stock of the phone that I wanted. No big deal. Then the guy keeps telling me my bill will skyrocket if I add a line with the new phone. No, I don't want to add a line. I want to buy a phone. I made this very clear and had to repeat myself quite a few times. Anyway, he ordered a phone for me and said he would give me a call when it arrived. He never did. There were two young kids in the store with their eyes glued to GIANT iPads. Thank god that ain't me. Overall a frustrating experience with no solution, however, the associates were very polite and friendly. It's just unfortunate that they don't know what they're doing.

I bought one of the fancysmancy refrigerators with a tablte embedded in the door. Sure, it was a…read morelark. An impulse buy as Sears was having a great sale as it closed its doors. But (giggling) it is kinda life changing. A technician is sent out to the house to show all the bells and whistles. Get connected to the internet so they weather, your daily appointments etc. show up. HelloTech is the vendor Sear's uses. Peter was very friendly, very knowledgeable and easy to reach. He was very kind to phone technician at Samsung. (Those people make my head explode.) Peter is calm and able to explain things to my low level of comprehension.

Chris was extremely nice and did an amazing job! He asked me what I thought of the placement at…read moremultiple steps to make sure it was what I wanted. Overall, such a great guy who did great work. Thanks Chris!

After dropping off my engagement ring to be resized I called after three weeks, they said they…read morewould call when it was ready it should take a week...well we called and they fricking lost it. We can't find the receipt and they can't fins the ring so no I do not reccomend this place. I .stressed out and losing sleep because of them.

What a nice guy! I am new in town and need a sterling chain repaired. They did it while I waited…read moreand so reasonable. Beautiful sales lady behind the counter was so sweet. We will be back! They also have a complete line of Merle Norman cosmetics! Thank you!

Excellent customer service! Friendly staff! Extremely helpful! Would recommend to anyone looking…read morefor business supplies.

Had such a great experience because of the employee. It was a busy Saturday and the lady's name I…read morebelieve Savanna, it started with an S. Well she was extremely busy but she took her time and gave everyone waiting the time and energy we all deserved. I appreciated her happy attitude when she could have been overwhelmed and frustrated with how many people and tasks she was doing.

Customer Service was great. Crystal was very helpful and…read morehonest in the shipping and handling process. Definitely will return.

Depending on who is working you can have a drastically different experience. There is a particular…read moreman who is always standoffish and unfriendly. Literally all other employees are great. I have started to go out of my way to a different UPS location to avoid him.