I was completely lied to and misled by this company. They claimed to have fixed my iPad, but it's…read moreactually worse now ! LOL it won't even charge to 100%. Aside from misleading with pricing which the money isn't the issue!! they can keep it!! Let's not forget I was declined from receiving a receipt. How lovely. What matters is integrity and how you treat your customers, and this company clearly lacks both. Severely to say the least. After I left my first review, they retaliated by raising the price and arguing with me in-store about removing the review instead of apologizing or trying to make things right. That alone says everything you need to know about their business ethics. This isn't about money or material things it's about honesty, quality of work, and professionalism. I'll be taking my iPad elsewhere to verify if any actual repairs were made, and if I'm told that the original parts were never replaced, I'll be pursuing this further. Do better.

Many of us, if not the vast majority of the general public (including myself) need to keep our…read morephones protected and looking new. Especially when you dish out $800-$1200 to protect your investment. That could be said with my iPhone 14 Pro Max since I usually have a heavy duty OtterBox case as well as screen protectors to shield my screen and rear camera lens. This takes me on a visit to the Foothill Farms neighborhood of Sacramento where I got to check out "Cellpro". Located in a small strip mall at 5153 Madison Ave. and adjacent to Auburn Blvd., this small store has had numerous business changes (all affiliated with wireless/phone service) over the years; this includes "U.S. Wireless" and "Metro by T-Mobile". I think a cell phone accessory store is a perfect fit here simply because there just aren't many in this area. Originally, I was planning to go to the mall but you know how that can be; parking, crowds, and of course higher prices. Long story short, I needed a replacement glass screen protector for my main screen as well as the camera lens (as I previously mentioned); both protectors had minor chips in them. Upon entering which was on the afternoon of Saturday 8/19/2023 at around 2:15pm, there was quite a few customers here. Inside, you will find dozens of cases for many of the new iPhone and Android models as well as chargers, cords, speakers, and ear buds. Since I wanted replacements, I was able to get a heavy duty scratch resistant screen protector AND lens protector for $25 (including tax). Not a bad deal since many of those kiosks at the mall charge $40 for the screen protector. Furthermore, it only took a few minutes. If this place is busy, be patient since this is a one-person business. The hours are also decent as they're opened Monday through Saturday from 10am-7pm. All in all, "Cellpro" is an excellent small business with excellent customer service and a wide variety of products. I also wanted to note that they do repairs on broken screens, battery replacements, water damage, and charger port issues. With that said and done, I am giving this place a unanimous five stars to a job well done.

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

We had a phone that wouldn't charge and had a black screen…read more The owner put the phone on a wireless charger and it started to charge. The owner said that it could be the charging port causing the problem. We ended up getting a new port and since then the phone is working flawlessly. The staff at Cellular Kingz were very helpful. Parking was a little drawback, but otherwise great service

Friendly customer service, a wide diversity and selection of Phone cases, screen protectors,…read moreBluetooth speakers and party speakers, AirPods, wired and wireless headsets, handheld game systems, PlayStation remotes, wireless and wired chargers, portable chargers/power banks/solar portable chargers, car dashboards,etc.

From the owner: Mobile accessories repair iPhones only read more

They have the worst customer service!! They flat out lied to us!! The said the trade in value was…read more$800 for my I phone 14. We bought the IPhone 17pro. We came in the next day to return the trade in and refused to give us the $800 credit. Said it was only $250. The flat out lied to make the sell!!

Poor customer service. I came into this location and was the only customer with four employees and…read morenone of the could help me.

I got there when it opened at 10am and still had to wait behind four people. Or maybe I'm just…read moreimpatient. On the other hand, the Hispanic guy who took care of me was very very thorough and efficient and I am sorry that I cannot remember his name but he was great!

I'm a First Responder EMT and for the past 2 years I've had recurring issues with the verification…read moreprocess for my First Responder Discount in the T-Mobile app. Normally, I've been able to resolve this without much trouble at the Douglas Blvd, Roseville location. Today I stopped by the Madison & Date location in Sacramento, and it was by far the worst experience I've had in my 10 years and 7 months as a loyal T-Mobile customer. The representative, Tay, was unhelpful from the beginning. He first claimed there was "no such thing" as a First Responder Discount -- despite the fact that I've used it for years. I showed him my driver's license, EMT license, and paystub as proof of employment, and asked if he could manually verify and update the system since nothing has changed with my job in over 3 years. It was clear he didn't know what he was doing, so I politely asked if he could get a supervisor or someone with more knowledge. He ignored my request, offered no effort to escalate, and finally told me: "You don't qualify, and there's nothing I can help with." On my way home, I called 611. The representative over the phone was the exact opposite -- professional, knowledgeable, and kind. She quickly confirmed my information and extended my discount for another year. I give 5 stars to T-Mobile phone support, but zero stars to the Madison & Date location. T-Mobile, I've stayed with you for more than a decade because of your service and support, but this is the first time I've ever felt dismissed and dumped by your in-store staff. To the supervisor of that location: You need to do better.!

After hours on the phone and multiple visits to Apple and their "Authorized Service Centers" a…read morevisit here took minutes to diagnose the problem and get my iPhone up and running. I desperately needed important work information off the phone. I had mistakenly turned off iCloud backup and was looking at hundreds of dollars for a data recovery specialist to give me a text file so I could manually reenter all the lost info. For just a $25 diagnosis charge they were able to get the phone turned on and then perform a backup. If you're out of warranty on your device, these guys are awesome! I can't recommend them enough and will go here again before hassling with Apple and their "approved repairs" that don't work and cost multiple times what I payed here.

My charging port was not working and I was expecting that it was going to be a hassle to get it…read morefixed. Oleh said it was not a problem and it would be ready in 2 hours. It was ready on time for a fair price. Friendly, prompt service at a fair price, you can't beat that!

I have had repairs on my phone done at iPhone Clinic a few times and there's no other place I'll…read moretake my phone when something is wrong. Yesterday, I was having an issue with a blocked charge port that prevented me from plugging anything into it. I've had the charge port replaced a few times on this phone, so I figured it was gonna be another 2-4 hours and $100ish. Turns out-- the kind gentleman at the front was able to perform an extraction service in about 60 seconds for a fraction of the cost! I couldn't be happier with my experiences here and definitely recommend.

Do not bring your electronics here!!!! No communication, lack of respect for their customers, and…read morethey have no idea what customer service looks like. Do not trust them with your electronics!!! Ended up calling another phone repair place. Got my repair completed for $40 cheaper than quote by this outfit and the communication was great. No issues whatsoever and less than 1 mile away from this location.

Alex is the freaking man. A wealth of knowledge , a joy to talk to. If you have technology issues…read morehe or his brother can get things handled for you. They were solutions oriented and found solutions AT&T didn't even think of. Alex saw me as human , and I'll drive from Roseville to get this level of support. I wish big businesses ran their shops like Alex runs his. Repair Bros is my new spot for technology challenges.

Don't go to these guys they first charge an amount to just check your device then they are going to…read morecharge you again when your device is fixed, this is where they rip off with ridiculous price . They are just going to come up with some excuse to charge you more when your device is fixed.

I think at some point I gave up on my pc build and wanted to tear every piece of my hair off. I met…read moreAnthony through sheer luck at the right time during this moment. I ended up bringing my pc to him to troubleshoot some more, and even then, he tried his best until he recommended to finally try another solution, which I would have never by myself, mind you. I'm glad he did, now my pc is upgraded and runs better than ever, and I am super grateful he spent a whole lot of time just to get every detail done correctly. Got something that needs fixing? Go here, you will not regret it. Reliable, thorough, and excellent service. Thanks, Anthony, I'll be back with my Xbox c:

These guys offer great service, my buddies Xbox was brought in with a busted HDMI and they realized…read morethe whole motherboard needed replacement and they got it all handled!