Thomas was exceptional; came out originally for a consultation/estimate, ended up knocking out the…read moreentire installation, same visit. Was courteous, showed up same day, and knew exactly what he was doing. Highly recommend Thomas Allan Pro AV Networking

Communication was timely and clear, and pricing was explained up front. He kept me posted on his…read moreETA, arrived when he said he would, and finished within the timeframe he quoted. He quickly diagnosed the issue, terminated the RJ-45 Ethernet jacks/cables, and had every tool and part needed--no surprise runs to the store. Professional and polite the whole time, and the price was very reasonable. The work was neat: cables labeled, area cleaned, and he even wore boot covers in the house. He also said if anything he touched stops working, he'll come back and troubleshoot at no charge. The services requested were provided. Invoice arrived by email right after the job. Highly recommend!

Our dental office experienced a power outage two days ago and lost all of our programming on our…read morephone system. It's an older system, so finding someone who will service it is pretty difficult. I found FYI Telecommunications on Yelp and all I can say is "WOW!" We could not be happier with their service. From the moment Rachel answered the phone, she was understanding, friendly, and QUICK to get us help. I called them Wednesday morning and by 12:30pm, Fred and Steve were at our office getting things going for us. They were also understanding, friendly, and QUICK in getting us up and running. We will be referring any of our colleagues to FYI Telecommunications and look forward to doing business with them in the future.

Wow! Super impressed! Our busy restaurant in El Dorado Hills, CA was having a phone problem and…read moreFred came to the rescue. He was extremely accommodating - rearranging his schedule to help us with our emergency. He was professional, was able to provide a certificate of insurance to our building management in an instant and best of all kept me informed throughout the repair (I was off site at the corporate office further north). I would highly recommend FYI Telecommunications if you need quality telecomm support.

Low Voltage Contractor that is very knowledgeable, on time, and priced right. Highly Recommended.read more

From the owner: Sacramento Network Cabling offers data & voice cabling and network services for commercial and…read moreindustrial customers throughout Northern CA.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available

They clearly don't care about customer service. Have been on hold for an hour plus for a simple…read moreoutage. I tried looking up outages in my area and it's impossible to find. I'd rather pay more for something that at least works. Two thumbs down, do not ever get any kind of services from them.

This complaint is directed to CCI's customer service. Apparently they have outsourced customer…read moreservice to the Philippines. My ear has a hard time adjusting to the cadence and accent of the very pleasant folks who answer. My conversation is constantly saying "I'm sorry. Will you repeat that?" This morning I was on the phone for 55 minutes. 30 minutes of that time was for holding for someone to answer. The next 25 minutes were spent trying to help Midge understand my issue. I received an email yesterday stating that my payment had failed. Midge advised that I call my bank to ask why the payment was "sealed". The bank person checked my account and stated that they hadn't received a request for payment from CCI and she didn't understand the "sealed" request. The CCI rep asked me to get a confirmation # and call back and give it to them. Since there was no transaction with the bank; just a conversation, the bank rep couldn't give me a conf #. I plan to call again tomorrow and ask for a supervisor. Perhaps that will get me to someone whose first language is English. I understand there is no longer a brick & mortar that I go to for help. I'm at a loss as to how to deal with this!

The most painless experience I've had upgrading a phone. The customer service was great. Thank you…read morefor reviving my faith in good customer service.

They are not transparent about the hidden costs of upgrading iPhone thru them. I deeply regretted…read moredoing it thru them online. The branch at 920 pleasant grove blvd is excellent, the staffs there are very friendly and helpful, pity about the corporation itself.

Rick and his crew are top notch professionals at what they do. We added CCCTV camera systems…read morethroughout our facility and converted some of the cameras to new thermal camera technology to our existing fire alarm monitoring systems. It's all about peace of mind and I highly recommend Workman Communications.

Super amazing service!!! I can't explain how satisfied me and my business is with the work they…read moredid! The owner came to the site to check in and make sure everything was going well and the 2 technicians were very smart and got a big job done! They helped wire and install network to our building and they also do cameras and get it all done Very professional very fast work best place in Sacramento to get anything done for your home or business Thank you!!!

All I can say is always go into the store off Sunset…read more Astound makes me a bit crazy & it's expensive. I absolutely have learned over the past 2 years, don't bother calling, walk in. Talk to the people in the store.... They will help you & today, Braxton Pare made magic happen!? Thank you!! Astound : do something vote training your phone center people. They are frustrating, never pay attention & never follow instructions.

I had a problem with my cell phone Sim Card. The employee spent lots of time finding the solution…read moreto the problem. Both employees I worked with were friendly and knowledgeable. They welcome you into their business and help you to feel relaxed. Outstanding customer service ratings.

Upstairs T-Mobile in the Galleria Mall hands down helped me. Mark is a real mvp he sat with me for…read more4 hours as a transfer from ATT. When AT&T wanted to lock up our phones even though they are paid off, as we were trying to port them over because of a small past due amount. I was about to give up but they were able to work a deal where we were able to walk out with three brand new phones with the service that we wanted. Super patient guys, they really showed me some good customer service. Mark and his supervisor (sorry didn't get his name) deserve a huge bonus. I appreciate you T- mobile. Now will see when the first bill populate that's always the truth finder if you get the good deals the speak of, but for real even than hella appreciative the service!

Had better experience at Tmobile downstairs. Came in early morning when the mall just opened and…read moreonly one person was assisting so there was quite a wait. The person there wasn't as welcomey.

Dude terrrible, don't go here!! You will get scammed. I went to cancel my service and found out…read moreI've been paying 2 extra IPADS !! I ended up paying for my service and bounced. 8 months later I get a bill from T-Mobile saying I owe $90 from those 2 iPads I had no idea about. Matter in fact the dudes name was Julian. Lightskin dude. Seemed like a good guy but deep down is just a guy that's trying to get into your wallet. It's insane just go take your phone to Verizon STAY OUT OF T-MOBILE IN THE GALLERIA MALL

It's Saturday during peak business. There is more than 2000 people in the mall. You have one…read morecustomer service representative trying to help a line of people and the district. The district manager stands there and watches him. This store is very disappointing, unprofessional and below par I would not recommend going to the store ever.