Our dental office experienced a power outage two days ago and lost all of our programming on our…read morephone system. It's an older system, so finding someone who will service it is pretty difficult. I found FYI Telecommunications on Yelp and all I can say is "WOW!" We could not be happier with their service. From the moment Rachel answered the phone, she was understanding, friendly, and QUICK to get us help. I called them Wednesday morning and by 12:30pm, Fred and Steve were at our office getting things going for us. They were also understanding, friendly, and QUICK in getting us up and running. We will be referring any of our colleagues to FYI Telecommunications and look forward to doing business with them in the future.

Wow! Super impressed! Our busy restaurant in El Dorado Hills, CA was having a phone problem and…read moreFred came to the rescue. He was extremely accommodating - rearranging his schedule to help us with our emergency. He was professional, was able to provide a certificate of insurance to our building management in an instant and best of all kept me informed throughout the repair (I was off site at the corporate office further north). I would highly recommend FYI Telecommunications if you need quality telecomm support.

Low Voltage Contractor that is very knowledgeable, on time, and priced right. Highly Recommended.read more

From the owner: Sacramento Network Cabling offers data & voice cabling and network services for commercial and…read moreindustrial customers throughout Northern CA.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available

They clearly don't care about customer service. Have been on hold for an hour plus for a simple…read moreoutage. I tried looking up outages in my area and it's impossible to find. I'd rather pay more for something that at least works. Two thumbs down, do not ever get any kind of services from them.

UPDATE: A supervisor from CCI called me less than 24 hour after posting this review. He addressed…read moremy concerns and assured me that this conduct was not acceptable to their company and assured me it would be addressed right away. I really appreciate his willingness to help. ORIGINAL POST: The guys in truck 6247 were on my property and had to access a box outside my bedroom window, apparently for a neighbor because we sure didn't call these idiots out. They were talking about "s**t" and cussing at my cat through the open window. They were the most unprofessional service people I have ever seen on the property!

The most painless experience I've had upgrading a phone. The customer service was great. Thank you…read morefor reviving my faith in good customer service.

April 21st 2026: 20 minutes I've been waiting for Manager…read more(Roy?) to come out of hiding in the back to get me a copy of my bill.

Rick and his crew are top notch professionals at what they do. We added CCCTV camera systems…read morethroughout our facility and converted some of the cameras to new thermal camera technology to our existing fire alarm monitoring systems. It's all about peace of mind and I highly recommend Workman Communications.

Super amazing service!!! I can't explain how satisfied me and my business is with the work they…read moredid! The owner came to the site to check in and make sure everything was going well and the 2 technicians were very smart and got a big job done! They helped wire and install network to our building and they also do cameras and get it all done Very professional very fast work best place in Sacramento to get anything done for your home or business Thank you!!!

Suliman quickly helped me transfer to my new address & made sure to get me the best deal possible…read more Thank you!

All I can say is always go into the store off Sunset…read more Astound makes me a bit crazy & it's expensive. I absolutely have learned over the past 2 years, don't bother calling, walk in. Talk to the people in the store.... They will help you & today, Braxton Pare made magic happen!? Thank you!! Astound : do something vote training your phone center people. They are frustrating, never pay attention & never follow instructions.

Had better experience at Tmobile downstairs. Came in early morning when the mall just opened and…read moreonly one person was assisting so there was quite a wait. The person there wasn't as welcomey.

Upstairs T-Mobile in the Galleria Mall hands down helped me. Mark is a real mvp he sat with me for…read more4 hours as a transfer from ATT. When AT&T wanted to lock up our phones even though they are paid off, as we were trying to port them over because of a small past due amount. I was about to give up but they were able to work a deal where we were able to walk out with three brand new phones with the service that we wanted. Super patient guys, they really showed me some good customer service. Mark and his supervisor (sorry didn't get his name) deserve a huge bonus. I appreciate you T- mobile. Now will see when the first bill populate that's always the truth finder if you get the good deals the speak of, but for real even than hella appreciative the service!