I HIGHLY recommend coming here for any electronic needs you have…read more I was having a crazy PC problem and took it to a -different- repair shop where they charged more for their diagnostics, just to tell me after a month that they couldn't help me. I decide to test my luck here, and after giving Anthony a rundown of my problem he told me he could take my PC and get started on it. After a few trial and error runs and thorough testing, he saved my PC! Excellent customer service, knowledgeable staff, and at very fair prices! If I ever have any more concerns in the future with electronics I'll definitely be bringing them here.

He can fix anything! Honestly the best repair shop I've ever been to. Customer service is amazing.read more

My Samsung S9 was grabbed from me and thrown. Both the front and back were destroyed. For $150…read more(more than phone is worth), Dillon replaced with unmatched and not original. I didn't care. Everything I need is on my phone. My phone was repaired within the advised time and I was so grateful. Saved $1000+ because I did not need to purchase a new phone. I highly recommend for phone repairs. He even gave me a case but I ready had a few. His was a bit more heavy duty. Thanks, Dillon (I hope I spelled your name correctly. Apologies if I didn't).

I used the Yelp service quote feature to get a quote to repair my broken headphones from various…read morebusinesses in the area. Fix My Gadget responded with a quote to repair my headphones for a flat $35. When I went to the location on 11/27 to drop off my headphones, the young guy took the headphones and charged me $35 for the repair and gave no indication of when they would be fixed just that they would call us. Later that evening I received a text message that they found the issue, parts will be ordered, and the headphones will be ready for pickup in a week . There was no communication of the cost of these parts, that they were in addition to the $35 I had already paid, or confirming if I wanted to continue with the repair knowing the new cost. They just ordered the parts and assumed I would pay for them. One week later, on 12/5 I hadn't heard from Fix My Gadget, so I texted. I got a response that the parts were arriving on 12/6 and by 12/7 the repair would be done. On 12/7 I hadn't heard back...again, so I texted. Fix My Gadget responded saying the parts will be delivered on 12/14. Another week later, on 12/14, I hadn't heard bak, so I texted....again. I got a response that the headphones were ready for pickup. When I arrived at the store, I tested the headphones and everything worked great. I'm guessing these were different headphones altogether, because they wouldn't pair with the devices they were previously paired with at originally. In addition, Fix My Gadget charged me an addition $62 for "parts" which they never communicated or confirmed I was willing to pay. Come to find out, the $35 I originally paid was a nonrefundable deposit as the person at the business explained to us their process, but it was the first time we heard it. Overall I paid almost $100 for my repairs that I was not expecting. The communication was most likely broken down due to the multiple ways we contacted the business where each representative probably assumed our first point of contact explained things, but we were unhappy with the information we got during the entire process. We were happy that Fix My Gadget was able to fix my headphones in the end. I think anyone who uses their services will need to ask more questions than we did and the experience will be better.

I was having overheating issues with my PS5 where I'd be able to play a game for an hour, and then…read moreit would shut off with no warning. I dropped off my console on Monday and they let me know there were a couple different consoles being fixed for the same reason. I ended up getting my PS5 back on Thursday and it's been running great since. They completely cleaned out all the dust from the inside/out and added more Liquid Metal since I had burned through the original layer. Great customer service and got my PS5 back in a timely manner. Definitely recommend!

These guys are professionals who know their stuff. They're very honest, kind, and stellar customer…read moreservice. They put a rush on my son's Xbox cleaning, did it on site and right in front of him, even taught him a few things. The price is extremely fair for the amount of work that goes into it, would highly recommend everyone to head over there for any repairs/maintenance. Totally worth the trip up to Sac. Those who live in the 916 are lucky to have these guys! Plenty of parking unlike the Bay Area. 'Til next time ~ happy gaming and see you on Yelp (SYOY)!

The are my new phone guys I love them. I walk in, tell them what I need and they make sure it…read moregets done the way I want. EXCELLENT customer service. I refuse to deal with anyone else like Metro.

Brought my phone in because it would be at 100% and then randomly die or drop down to six as it…read moreturns out. I had water damage so they replaced my battery and it was good as new :) saved me $800 but still a little pricey with the battery replacement cost me 250$ and had to pay for them to fix my service (that THEY messed up) costing me another 90$) :/ Eh mixed feelings about this place

Horrible customer service. Stayed on his phone for 4 minutes straight having a casual conversation…read morewhile I waited right in front of him at the counter.

Excellent customer service they did a screen on my Samsung Galaxy 23 Ultra quick and reasonable…read moreprice!!

Couldn't find anybody to help repair my phone after it had some water damage, but they were willing…read moreto take on the project. After replacing the screen entirely, the phone was up and running, and the data was saved. Would highly recommend.

Brought my laptop in to see if it was worth saving , ran into a good human being. The counter help…read morewas very friendly and resourceful and a wealth of knowledge. Next time I have electronic drama , this will be my first stop.

Fabulous! The work done, the price and the excellent customer was is top notch. I'm very impressed…read moreand no, I am not a relative.

Wow, what amazing customer service! I was having issues with my Hotmail account and, while this is…read morenot their specialty, Dairy went out of his way to help me out when I called in a panic! While there, I watched him multitask with many customers, very efficiently and with an upbeat and positive attitude! Just listening to him work and interact with customers demonstrated his extreme knowledge of everything tech! I came here on a recommendation, and I am, in turn, recommending him to you. These are my new phone go-to guys!

Cool customer service. They'll text you once jt's done. Didn't take that long. Clean and…read morepresentable place.

I bought an iPhone here of course was used no problem but I had so many problems with it specially…read morethe vattery life and heating. I told they said no refund with their mad accent. I had to go get it fixed somewhere else abd ewsted so much money. don't buy cellphones here!

I went here because my camera was cracked on iPhone and the guy showed me it was protected by my…read moreprotected screen , pulled it right off, didn't try and take advantage of me at all. I will definitely be returning when needed. Thanks to the very kind man who helped me over the weekend. Stay giving great business.

I had my screen replaced here last month, and I've had problems with the repair ever since. My…read morecamera no longer works the way it used to. The quality looks different, almost like an Android camera, and my back camera no longer has the 0.5x option. It feels like something was changed or damaged during the repair. I also specifically asked them to clean my camera because it was blurry and wouldn't focus properly. After the repair, the camera was still blurry and looked just as bad, if not worse. On top of that, I was returned a phone with a cracked screen. I called as soon as I got home, about 10 minutes after leaving, when I noticed the crack. The person I spoke to denied that the screen was cracked when he handed my phone back to me, which was extremely frustrating because I had barely even left the store. He said there was nothing he could d, bad customer service Overall, this was a very disappointing experience, and I would not recommend this place based on my experience. I expected better service and for my phone to be returned in proper condition.

This place is a real hit and miss, it just depends on whether or not you get lucky. For basic…read morerepairs I would not recommend, but if you need something specific done they may be a good option. My experience was largely positive. I requested a repair on a game console a while back. It was a 15 minute job, but required some equipment that I do not have. Labor was vastly overpriced (15 minute job, $10 for parts, $90 for labor), but it is understandable. They have to have a price floor, and the repair I needed done was short and specific. Overall, it turned out fine. The device has not had issues since, and none of my data was destroyed. Regardless, I recommend always making a backup of your data before consulting any repair company. 10/10 for my specific instance, but look out. If you are on a tight budget or do not know how to back up your data, I would perhaps practice extra discernment in your search.

I took my phone in because my phone wasn't charging, either by cable or wirelessly. They took my…read more$50 diagnostic fee and asked for two hours to investigate - I gave them four. When I returned, they said it might be the battery ($83 repair and they'd have to order it and could have it back in 7-10 days), but said it might be something to do with the screen assembly (or something like that), and that would be $178 and they had that in stock. I said fine, just get it working, as I had a surgery scheduled and needed a way to communicate with my support team. I gave them more time, and their assessment was that it wasn't that either - they said my phone showed no signs of life and I'd need to buy a new phone. But they didn't charge me the $178 after testing it to see if it would work. So, I went to Best Buy and chatted with GeekSquad for a second opinion - they told me UbreakIfix was now a mainstream repair shop, doing mainly warranty work for the major carriers, and anything beyond simple repairs wasn't their thing...and that I'd probably be able to get it fixed at a "mom&pop" shop. GeekSquad said they couldn't work on a phone as old as mine (5 years), and recommended a shop in Folsom that their customers had success with. I bought a new phone for $750 since I was already there, and was willing to risk forfeiting a $45 re-stocking fee to return it if I managed to get my phone working. I didn't go to the shop recommended by GeekSquad, but found Salmaan Phone Repair in Rocklin and he had my phone working in less than 10 minutes (I'll write a review for him, too). The issue was a bad FPC (Flexible Printed Circuit) cable - the cable that connects the charging port to the daughterboard. 2 stars for not being able to diagnose a basic power issue -1 star for telling me my phone would never work again +1 star for positive experience with the uBiF person that followed up with me when I complained about their non-refundable diagnostic fee when the diagnosis was 100% incorrect.