I would give this store a zero if I could. I have never in my life dealt with such arrogant, rude,…read moreunhelpful shady people in my 42 years of life. I could go on for days but I'll shorten it up I only had boost for one month and I never got to complete one phone call to the end the phone's never worked I took back two phones on the third phone they wouldn't let me take it back and it was broken as well. The same thing was wrong with all three phones and the uneducated worker at the store could not tell me what it was and I couldn't even return this phone and it was within the 7 days. He wouldn't give me his managers name or number. And I also called customer service and they may have seemed nice but none could help me I probably called 50 or more times. Then to top it off my bill was not what it was suppose to be. I switched to save money but got s*****d and lied to and they won't let me get my number or unlock my sons phone which he paid cash for and they never told us that he had to keep their service for 12 months which wouldn't have been an issue if my phone even worked at all. At one point he even changed my number and didn't even tell me. Everytime I went to the store it was at least an hour and a half. I use my phone for work and have almost lost my job because of these issues.

Went to by new phone and plan. Chris helped us and he was fantastic. Definitely would recommend…read moreChris at Lemay Ferry store.

My experience with the Verizon off of Lindbergh & Halls Ferry was superb. I thought I had…read moreinadvertently lost some very important information on my phone and was feeling really bad about it- like sick to my stomach bad. But after I assaulted the agent, Arlando with an A, for telling me the info was lost never to be seen again (not really, I just sort of punched him in jest), Superwoman Summer came to the rescue and was able to magically recover what I thought I had lost. I told the manager they deserved 1,000 stars, but she said five was the limit. I was to receive an email/link to rate them, but, alas it never arrived. Soooo, three months later I am writing a review extolling their skill, talent, camaraderie, and all around helpfulness. I am giving them the 1,000 stars for a job well done even if it's only in my own mind! Thanks you two!

If I could give zero stars I would. This store has always been hit and miss, I have only used it in…read morethe past because it's the most convenient location from my work. The store supervisor/manager is a nasty nasty woman, they wasted my time, were rude to me, she yelled at me across the store with customers present. I was given instructions by the store employee, those were not correct. I was told there was nothing they could do for me so I called customer service. Customer service came up with a solution, to which the store manager told me no, they were not going to help me and then lectured me and yelled at me in the presence of other customers. I have been a Verizon customer for 5 years and have had anywhere from 5-7 lines over those years. Verizon as a company has always been great, this location is the worst and the manager should be fired for what just took place.

I'm not sure how I feel about this location...just an average location that tries to upsell you on…read moreeverything. The employees were not as helpful as the fairview heights location.

I just left there after working with Adrian. I explained the issues I was having and what I had…read morebeen told by AT&T support. He accomplished in 15 minutes all I needed vs the 2 hours I spent with AT&T on the phone and they still did not resolve my issue. In fact they told me multiple things that were done but weren't actually done at all. He was able to get my phone up and running and did almost everything I needed. The phone call with AT&T support accomplished nothing and everything I was told by them was wrong. I will never again trust talking with the support numbers as long as there are knowledgeable employees such as Adrian at the Belleville Crossing store, in Belleville, Il. If the rest of the employees in this store are as good as Adrian, (which I am sure they are) I feel that I have a place to go and get the best service available. Thank you Adrian

Great service. I busted my iphone screen, called them up and was told come on in, got it replaced…read morein an hour and 15 minutes, and on was my way. Price was good, what more can you ask?

Fast service and very helpful. The guy that helped me out seemed very knowledgeable. I thought I…read moremight have to replace my phone but they were able to fix me up !

I got a front and back screen replacement on my iPhone 14 here yesterday. It looks like they gave…read moreme a brand new phone, I can't believe what a great job they did.

I bought a quite a bit of stuff for Christmas presents and I wanted to exchange one of the grinders…read morefor a different one. Not return. Just exchange. I bought 2 days ago. Never used. I was told that all sales are final. No exchange. This is so low rent. They're supposed to be a legitimate business. I didn't know of any other legitimate business that doesn't allow you to exchange within 48 hours. Some stores that I have been to in bad neighborhoods don't allow exchanges. I'm going to take my business elsewhere.

The company contacted me to let me know that they closed the store until the air conditioning is…read morefixed. That is exactly what I hoped for! It is wonderful to see that they took the situation seriously and did what they could for their customers and staff!!!

Went in here several months ago with a cracked screen. They fixed it same day. They even offered…read moreadvice on future phone purchases.

I don't vape so I can't speak to any of that but they seemed to have a good selection. I picked up…read moresome CBD products from here and the staff was friendly, knowledgeable, their selection was good, and so far the products they offer have been quality.