Brought a couple of watches that had band issues. Metal band was loose due to bent connector while…read morethe other had a torn rubber band. Quick repair and reasonable price. I dropped it off, grabbed grocery next door then collected after. Shop is somewhat in an obscure spot that you'll not notice it unless you are walking from Duerbergs over to Chipotle. Once seen you'll always remember. Great service.

First time here. We have an old watch that wasn't running anymore. 20 minutes and they had it…read morerepaired cleaned up and ready to go. Excellent excellent service.! highly recommend for watch repairs and batteries

I called Mr.Ursch to see if he made house calls, HE DID!! I…read morespoke to Mr.Ursch for some time and explained my mother had a grandfather clock in need of repair and that my sisters and brothers wanted to do this for her as a gift. The clock hadn't worked for some time. He met us all at mothers house and he spent much time trying to get the clock running. He did get it running and we all waited to see what would happen and it stopped again. Again, Mr.Ursch took the movement out and showed us all what was worn and needed fixed. He gave us options we could replace the movement with a new one and more then likely would need modified to work properly in case or we could have him overhaul it. We all agreed to the overhaul. That way it would be original and not need modified to fit properly. I told Mr.Ursch that mother was sick and might not be with us much longer. I could see in his eyes he understood. He explained he had lost his only child. So I knew he could relate to how important this was to myself and my family to do this for mother. A few weeks went by and I called Mr.Ursch and told him that we had to bring hospice in for mother and whatever he could do to get the movement working. We would appreciate it very much. Not but 3 days later Mr.Ursch called and said he was ready to deliver and set clock up. He came that afternoon! When he was done and we all heard the clock chime it brought tears to my eyes and to see the smile on mother's face was PRICELESS!! MY FAMILY AND I ARE ALL SO GRATEFUL TO MR.URSCH FOR MAKING THIS HAPPEN!!! THANK YOU SO MUCH AND GOD BLESS YOU!! I called Mr.Ursch a week later to let him know that mother had passed away and how grateful all of us are that for her last week with us she got to hear her beautiful grandfather clock chime. Mr.Ursch truly cares about family and is a master at his craft in my eyes.

I stopped by Hawkins Jewelry in August 2011 to see about selling some gold jewelry. They were rude…read moreand acted like I was bothering them to even ask. They offered me $300 for my rings. I took them to another jeweler who was courteous and helpful and got $335. I don't do business with rude people and so will never return to Hawkins Jewelry.

From the owner: Hawkins manufacturing is a full service jewelry shop. Everything is done on premise buy hand buy…read moreWilliam E. Hawkins Jr.G.G. owner. We buy Gold, Silver, Platinum, White Brass, Diamonds, Gemstones and Costume Jewelry. Being born and raised in Edwardsville we offer the best price possible. All appraisals are done on premise to G.I.A. standards. We specialize in Jewelry Repair and Restoration. Silver repair is just one of our many specialty's, Will Hawkins is one of the few Silversmiths in the bi-state area, Hawkins Mfg also does custom design work, anything you can imagine we can create- don't worry if we also have very vivid imaginations to help along the way. Hawkins Gemological Laboratories specializes in Retail replacement Appraisals along with Insurance Appraisals done buy our in house G.I.A. Graduate Gemologist. We also specialize in custom design work, watch battery repair, gift card purchases. We are here to serve our local customers as well as many that live out of state. The at

Wonderful craftsman. Could not have had a better experience at Watch Masters in the plaza with…read moreSchnucks. He fixes watches and clocks and handles watch band replacements. Excellent service

From the owner: Full time watch, clock and jewelry repair with over 30 years of experience in luxury watches,…read moreclocks, and jewelry. Come and see us and keep your pieces ticking and looking like the day you purchased it!

The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!

I just needed a new watch band. Although I wasn't a "big" customer I was treated with care and…read moreprofessionalism. I will return when I need to make a larger purchase.

I went in to look at old currency and he kept on pushing other items. Turns out the currency was…read moretattered and way over value. They made me feel uncomfortable with their hovering.

Hopefully they will tell me good news about my quarter just submitted it a minute ago.read more

We recently got a beautiful grandfather clock but it was not working. We were told by another clock…read morerepair guy that it was broken, and fixing it cost $4.5k. We called David to get a second opinion. David was honest. After examining the clock, he told us the clock was not broken. He revived the clock and charged us a reasonable price for the home visit. The clock now chimes beautifully and runs precisely. He also revived another mantle clock that we thought was dead.

David came to my house to service my grandfather clock. He was thorough, professional and explained…read morethings to me, and was reasonably priced. I would highly recommend him and his company. I had used two other clock repairmen over the years and had not been satisfied.

I had a really good experience here. I've got a couple of wooden watches that can be finicky if you…read moredon't have the right touch. I was worried about damage while making a simple battery replacement. I came in here and, unlike a previous watch repair spot, I was in and out in a minute with my watch looking perfect without even a scratch. I'll be coming back!

I left an unfavorable review a few days ago. The owner contacted me the next day and resolved the…read moreissue to my satisfaction. I was very impressed with his response and his willingness to address the issues. It says a lot about his conscientious and commitment to making things right.

Had my watch battery replaced recently in there. Excellent service and reasonable price.read more

Stopped by to have the band on a new watch sized. Always great service and reasonably priced.read more