They get 5 starts from me. I purchased a gift for someone's bday. Unbeknownst to me it was not the…read morecorrect item. I'd misplaced the receipt and called to verify their return/exchange policy. The person I spoke with reassured me that I should be ok to exchange the item. I headed there and sure enough NO ISSUES AT ALL! Thank You! The price points were great and their service was on point. THANK YOU AGAIN!

This place wasn't as welcoming as most of these kinds of shops. The workers were in no hurry to…read moreassist me when I ask questions and I finally just gave up and walked out after being told to buy things "similar" to what I was looking for. It just felt like a very unprofessional and not so fun gift and novelties kinds of store. They had a pretty okay selection of random things....but I didn't feel like there was much effort into laying out the store or making everything easy to see on the eyes. I will stop by again and give it another chance one of theses days!

Sticker prices don't reflect actual prices. Actually prices %20 more before taxes & assesories are…read morefinal sale I was in need of a new pen and came here today after calling first to ensure I didn't end up paying a egregious price for a 10$ vape pen. I was told the cost was 9.99. The box said 9.99. It rang up 13.27 so I asked the clerk the tax rate bc I knew it couldn't be 30%. The clerk incorrectly told me that there was additional tobacco tax on a battery pen. I'm not hurting for $3 so I bought it but beware you may end up paying %30 more than sticker prices. Beware that any accessories that you buy are not returnable so if they upsell you; you can't ask for a refund. Advice to store: Only charge customers prices that are marked and if they call in advance to check prices; tell your customers your true prices. If there is a discrepancy; your store should take care of it; not the customer who does their due diligence before driving to your store. Let customers make returns if they aren't charged as agreed

Bought a machine thar was not good and wouldnt allow me to upgrade to better quality. They dont…read morestand behind their products. Sold an expensive defective machine

So let me start with, I won't write a review unless it's worth my time, so I can assure you I don't…read morejust talk to talk, my reviews are legit. And this place is prob my favorite store these days because everything is a good price, so I can afford to come here a lot. This place is the best, they have everything you want and they won't give you any bs. All the cashiers are cool folks, I don't know all of their names yet, but the young beautiful lady is very nice and always super helpful. She's down to earth and just a legit cool girl. Also Mo who is so kind, and is genuinely a cool and just nice guy. And the owner (I haven't learned his name yet) but he is so sweet, he is very kind, and always super helpful, I LOVE THIS STORE! I'm here a lot because they have a huge selection of vapes, smoking devices and an awesome selection of wraps and papers. Also they have a decent amount of really cool glass water pipes. I should buy stock in this place because I'm there so much for all my vapes, and wraps! LOL

So let me start with, I won't write a review unless it's worth my time, so I can assure you I don't…read morejust talk to talk, my reviews are legit. And this place is prob my favorite store these days because everything is a good price, so I can afford to come here a lot. This place is the best, they have everything you want and they won't give you any bs. All the cashiers are cool folks, I don't know all of their names yet, but the young beautiful lady is very nice and always super helpful. She's down to earth and just a legit cool girl. Also Mo who is so kind, and is genuinely a cool and just nice guy. And the owner (I haven't learned his name yet) but he is so sweet, he is very kind, and always super helpful, I LOVE THIS STORE! I'm here a lot because they have a huge selection of vapes, smoking devices and an awesome selection of wraps and papers. Also they have a decent amount of really cool glass water pipes. I should buy stock in this place because I'm there so much for all my vapes, and wraps! LOL

Defective products. My pipe broke on it's on within two days. I spend a lot of money there. Or at…read moreleast I did. I will be warning others

This is the first time that I went to this store. The attitude, the down-to-earth style And the…read moreprices are my speed! I truly enjoyed this store and I will return!

This is a great place to get quirky gifts! There is a wide array of options for people of all ages…read more My daughter loved the stuffed animals, while there were gifts for adults and dogs as well.

Let me just say that we have been here a couple of times and the people there have been helpful…read more Today we encountered Mr. Joel, he is AMAZING!!!! Joel is patient, informative, and very knowledgeable. The man deserves a raise and a damn tv show if ya ask me. We love his energy. Why can't everybody be like Joel in the customer service world. Joel, you are the man!!! Stay great and by all means start that Tiktok page & Youtube channel, people will SERIOUSLY love you! Sunshine Daydream you have a winner in Joel!

The line of people lining up to take advantage of the special went out the doors and down the…read moresidewalk. I don't know much else. I was impressed with all the people lined up peacefully. No one was being rushed. No one seemed to be an hurry.

They went from selling flower to jist a smoke shop .didnt tell the customers anything...nothing. I…read morehave been going to them since 2024 you think they would tell their returning customers hey we arent gonna sell flower anymore. Just a heads up .got attitude on the phone when I asked why ? I couldn't hear him asked him to speak up and he wouldnt. So ...they lost customers not returning.

I thought this place would be a fun metaphysical shop with cool clothes, stickers, accessories,…read moreetc. Instead, upon entry you're immediately assaulted with weed smell stronger than your older brother's bedroom on a Saturday night. Everything in here is weed. Weed, weed, weed. Weed and bros. Bros out the wazoo. They had a bunch of loungefly backpacks and other things like that lining the walls in the back. I looked at the clothes, hoping against hope for a nice pair of pants that would fit someone larger than a size 8. No such luck. There were several guys working here and none of them even bothered to talk to me or say hello, let alone offer any kind of help. Prices are high and the employees are even higher. I wouldn't recommend it!

First time visiting the store, I was a bit confused of what I was looking at, but I had some sense…read moreof knowledge of what they had to offer. I was greeted upon walking, and after a few minutes, looking around the store, I knew what I wanted to purchase in one of the managers helped me throughout my purchase while I need help locating a few things 10 out of 10 with the customer service and I left satisfied, they earned a new lifetime customer!!! Well I only got three items. The pricing was not bad at all.

I have known Lisa a long time. She definitely very knowledgeable, she's an avid reader and does her…read morehomework!! Her prices are very reasonable. It saddens me to hear that she had to close the Imperial store. Lisa here is to you and yours, and many more years in business. Your friend.

Love this place. Their inventory may not be massive but they have always had exactly what we were…read morelooking for. In fact we drive over an hour to shop here. The staff never rushes you with your shopping or questions. We will continue to be repeat customers.