I was having phone trouble, my screen wouldn't work at all like it was frozen so I went to this…read moreplace and the guy was so nice! Instead of just changing the screen, he found the root of the problem which was much simpler and helped me save so much! Really appreciate the honesty!! Recommend this place!

Helped me with my urgent computer needs which helped save my job! Thanks JT. Super nice guyread more

Customer service! Worst store ever. Salesman super arrogant! Wouldn't recommend this location.read more

Yesterday I was assisted by Brandon, he was amazing and made my process to add lines and purchase…read morephone very smoothly! It was my first time visiting and it won't be the last! He was very polite and the communication was between was very smoothly as well. Thank you for your help Brandon!

Completely dishonest. I went in to get my data plan changed because I needed unlimited (they slowed…read moreup data if I exceeded my plan). I felt great when I left since I was promised unlimited data plus my two lines for $90, decrease in my bill which was $116. I just got my first new bill...it''s $168. Far cry from the $90 I was told it would be! Omg!! I've been with them since they were LA Cellular! Loyalty and integrity are nonexistent here. Time to switch carriers.

Came to get help on my online account at 3 PM and door was locked. The business is supposed to stay…read moreopen until 7 PM and they were not there. I also tried calling and I waited about 15 to 20 minutes and nobody came. Nobody answered the phone. Nobody came to the door. On a previous matter, I had asked about a phone that I never received. The manager was going to give me a call back and I never got that call. This is not a AT&T office so I would not recommend coming here. I recommend attempting going to the corporate office which is in Redlands

Went to this store not knowing it wasn't a corporate store. I needed a phone upgrade and the…read moreemployee pulled the whole "you get a free iPad" scam. He completely lied about everything and wouldn't let me trade in my phone. He added lines and never gave me pricing. He didn't give me a receipt, which I assumed was in the bag. I didn't get an email receipt. When I got my bill is when I discovered it went up over $100 per month. I would go to one of the corporate stores which aren't on commission like this place.

The best phone purchasing experience I've ever had! Anthony made the whole process as easy and…read morequick as possible. I think the entire process took less than an hour and a half! He made sure I got the best out of my deal & was extremely friendly and personable. The manager Alexis was so kind and helpful. I doubt you'll be getting a better experience or deal anywhere else.

Th customer service the best. We got all of our questions answered and in a timely manner. The…read moregentleman ceaser that helped us was very patient. He was very good at multitasking and offered us water.

I went into the store today to make changes to my account. I arrived around 10am where the only…read moreemployee, I found out later was the assistant manager Diana, never acknowledged me. She did "welcome in" the other patrons after I came in. She helped the other 3 patrons that were already in the store when i arrived. When Julian, the one employee at arrived at 11am, helped the 4th person that waited longer than myself then Diana vanished. I am grateful that Julian was there to help both of us at the same time because Diana never came back out from the back during the 1.5 hour that I was in the store. Julian needs a raise!

My friends and I went to big Bear this past weekend. Since there was no snow, my friends husband…read morewanted to stop by to get something to do at the cabin. He ended up getting a BB gun. The workers there were extremely knowledgeable and helpful. The selection at this big 5 was great! He was very happy with his purchase.

This staff helped me and my family find the right Pickleball rackets and gave us all the best tips…read moreon where to play and how to play. They took their time and I really appreciate it.

Abdul was awesome! He took care of my problem in a timely manner. Will definitely recommendread more

I originally took my phone to the uBreakiFix store in Redlands in May 2026 to have the glass/screen…read morereplaced. At that time, I also informed the staff that the battery needed to be replaced, and the battery was subsequently serviced. In early August 2026, I unfortunately broke the screen again. Because I had a doctor's appointment nearby, I took the phone to the uBreakiFix location in Rialto. After inspecting the phone, the staff there informed me that the phone was not repairable because there was old corrosion inside the device. I was specifically told that, when the battery was previously replaced, the phone had not been properly sealed afterward, which allowed moisture to enter the device and resulted in the corrosion. I explained to the Rialto employee that the previous battery repair had been performed at the Redlands location. The employee recommended that I return to the Redlands store and explain the situation to them. When I went back to the Redlands location, I was initially greeted politely. However, as soon as I explained what had happened and what the Rialto location had told me, the interaction changed completely. In front of another customer, a shorter male employee began yelling at me and immediately insisted that the problem was not their fault. He accused me of having dropped the phone in water. I explained that I do not carry or use my phone around water and that I had no reason to believe the phone had been exposed to water. He then stated that someone must have spilled something on it without my knowledge. Rather than attempting to investigate the issue, he continued to dismiss responsibility. I was then told that I could speak with the manager, who would supposedly be back in approximately ten minutes. I agreed to wait. After waiting the ten minutes, the same employee came back out from behind the glass wall and informed me that the manager would actually not be back for another 45 minutes. Throughout this interaction, I specifically and repeatedly asked the employee to contact the Rialto location to verify what their technicians had told me regarding the corrosion and improper sealing of the phone. On numerous occasions, he refused to call the Rialto store. I find this particularly concerning. If the Redlands location believed that the Rialto technician's assessment was incorrect, there should have been no reason to refuse to contact the Rialto store and verify the information. Instead, I was met with accusations and an unwillingness to investigate the situation. My concern is that the phone was not properly sealed when the battery was replaced at the Redlands location in May 2026. The subsequent corrosion identified by the Rialto location may have resulted from that improper sealing. I am not making this allegation without basis; it is based on the information provided to me by the Rialto technician after examining the device. I am extremely disappointed with both the quality of the original repair and the way my concerns were handled when I returned to the Redlands location. I believe the matter should be properly investigated, including communication between the Redlands and Rialto locations, rather than simply being dismissed by an employee who refused to verify the information. I am requesting that management review the repair performed in May 2026, determine whether the phone was properly sealed following the battery replacement, and address the manner in which my complaint was handled at the Redlands location.

Been using this company for years. Garrett has always been amazing at making sure we had our…read moresupplies and service done on our machine. Nick, our service tech has been awesome as well and is always professional. Highly recommend them for your copy and machine needs.

Burtronics is great. When we put a call or order out to them, usually they are here in no time at…read moreall. Garrett is really easy to talk to and helps me to understand what I'm looking at if there are issues that we could control on our own. The service techs come out and get their jobs done quickly, so we have no delays in our business.