From the second I walked in, they were friendly and attentive. I'll definitely be coming back!…read moreAyah helped me she is rly good

From the owner: Visit the T-Mobile store in Paterson and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 161 Main Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

This place deserves ten stars. Sam is kind, courteous and knowledgeable. He was very patient with…read moreus and our very complicated set up of our new phone. His price for my son's new phone was reasonable and he even set it up for us even though it was complicated. I definitely recommend this place!

My IPhone stopped charging properly and they cleaned it and it is now working again. Great job at a…read morefair price.

Do not under any circumstances take any device to get fixed here i took a ps5 here to get the hdmi…read moreport replaced 2 days ago pick up yesterday brought home hdmi port still bad when it moves it cuts out and wont display on the tv unless you wiggle it move it around so i brougt here they told me 90 took home tried same probelm brought back asked them to fix correctly and the technician argues with me that its supposed to cut out like that if you move it i said the hell it is grab another ps5 and let's try plugged in to another ps5 wiggled the cable up down left right never cut out once so then he shut up told me come back at 6:00 yesterday i went back today in the morning and wow still doing same thing so i flipped out i brought it in here to get fixed you charged me 90 dollars and send me back out the door having the same problem like wtf so me and the manager start arguing oh you the only one complaining i got all these ps5s here no one else complains i said well im gonna im 42 i have had many many game systems i know for sure 100 percent that if you try to move your game system put a different position move it quick lift it up put it down its not supposed cut out bad customer service got rude when i called him out on trying to scam me i will never go there agian they lost a customer to anyone who goes there i recommend go somewhere else but if you do go there check your stuff they should not be in business to scam people out of there money they probably didnt even replace my broken hdmi port they probably just tried to soder it back on the same one and pocket the 90 scammers you been warned do not go here

Do not purchase anything online from this place Their customers is slow and poor in responding and…read morethe items are not as advertised shipped damaged item then would not give full refund upon returning

These guys are the BEST! Speedy service by great professionals! I highly recommend for cell phone…read moreservice! They also have a great selection of used/reconditioned phones for sale. Anthony is friendly and detailed.

Terrible place I brought my laptop to get fix for a screen repair and I didn't even get it fix and…read morethey told me my laptop motherboard wasn't working so they refuse to fix it. I took it to a different IT Tech and I was told that i had pieces missing from my laptop they ended up taking my ram out of my pc and they never called me to see if their was any update I had to be the one calling them

No issues yet! Fixed my phone once as a courtesy. Sells…read moreaffirdable and durable accessories.

Went to buy a screen protection for my Samsung Galaxy. They sold me the fiberglass protector for…read moreabout 25.00. Next day the protection came off I thought it was that they installed the screen protection incorrectly, so I went back for a refund or a exchange of protection. The guy gave me another one at no extra charge. One day after the screen protection reinstalled is coming off again. Won't really recommend going here to get a screen protection they only carry the fiberglass ones. Poor products. (Notice) I ask the guy if they have the other screen protections, the ones that the stick the entire phone and is not fiberglass. He say they dont carry those.

I bought an iPhone 16 Pro from this store via Swappa. The…read morephone was shown to be less than 4 months old and should have had 8 months left on the 1 year Apple warranty that they provide every phone they sell. When I received the phone, I noticed that under warranty it said "Expired." Then I entered the phone's serial # in the Apple Coverage website and it said: "We're sorry, but this is a serial number for a product that has been replaced." This means that the phone had been an Apple replacement phone and the phone that was being replaced was never sent to Apple. So the replacement phone loses its warranty and will not be serviced by Apple - even for paid service.

I bought a phone for $500 at this store.The man in the photo is the one who sold me the phone…read more After a couple of days the phone got locked because it was reported stolen. So I went back to the store trying to get my money back or a new phone because I paid $500 for it. The guy verbally assaulted me, even threatening to force me out of the store. This is so unfair I hope you don't get through this so please don't go to this store. Don't let this man steal your money like he did with me and continues to do with others... Compré un teléfono por $500 en esta tienda. El hombre de la foto es el que me vendió el teléfono. Después de un par de días, el teléfono se bloqueó porque se denunció como robado. Así que volví a la tienda tratando de recuperar mi dinero o un teléfono nuevo porque pagué $500 por él. El tipo me agredió verbalmente, incluso me amenazó con sacarme de la tienda a la fuerza. Esto es tan escandaloso e injusto. Espero que no superes esto, así que por favor no vayas a esta tienda

Andrew provided wonderful efficient service and was a pleasure to be cared for by him.read more

I advised the Totowa Store agents that I did not under any circumstance wanted to trade in my cell…read morephone, if there was a contract. I was told that there was no contract and that I could cancer the subscription at any time. This is not true. I cannot switch to T mobile or any other provider unless I pay off a 36 month subscription. I was lied to. There was never at any time any paperwork given to me or any information telling me that I was LOCKED INTO THE TOTOWA STORE FOR 3 YEARS. SOMEHOW W/OUT MY KNOWLEDGE I WAS TOLD THAT THERE WERE DEDUCTING APPROX $30. PER MONTH FROM EITHER MY CREDIT CARD OR BANK ACCOUNT WITHOUT MY KNOWLEDGE. " CRAMMING?"