My Togo order not only took 30 mins for one app and one dish but everyone is standing around on their phones...I love bonefish and always come here but was very disappointed with this visit. read more

Always like Bonefish, affordable, good food and GREAT SERVICE. My wife and I have been attending the West Chester Bonefish since it opened and the experience has usually been good, but now every time is EXCELLENT. This is specifically attributable to our server, Amber. She has us totally memorized for likes/dislikes/seating/timing EVERYTHING. I am a consultant and eat out frequently and I can say AMBER IS THE BEST SERVER we have ever had. She totally enhances the Bonefish experience to unforgettable. read more

Bonefish Grill has always been a favorite of mine. It is a good go to for good seafood. Also, c'mon who doesn't love their Bang Bang Shrimp. On Wednesdays the Bang Bang Shrimp is $6, where it is regularly $10. That's a pretty good deal. They also have good seasonal cocktails and food items, so stay on the lookout for their seasonal menu. I happened to go during the beginning of fall, so amongst other fall items I had the Pumpkin Ravioli. Also, the staff and service at this location is always good. When my husband and I come we usually always get an order of Bang Bang Shrimp. That's a favorite of ours and we usually don't pass up on it. We also sometimes get a side salad. I get the house and my husband gets a Caesar. We both always enjoy their side salads. It is always usually crisp, clean greens with good dressing and other fixings. They also have good cocktails and wine. During the summer I tried their Watermelon Martini. It was good, fresh and crisp. It tasted as it should - like watermelon. Also, at this location the day I had my martini, the bartender was generous on the alcohol pour. :) The fun thing about Bonefish is, it's that chain that changes their menu with the season. I really enjoy this. Ive tried their Lobster Gnocchi and their Salmon with Pumpkin Ravioli and Broccoli. Both dishes were very good and tasty. The food is always cooked well no matter what it is. The Pumpkin Ravioli was actually very good and tasty. It was sweet and savory, but not overly sweet. It was perfect. My husband split the gnocchi with me when I had it. However, his go to is always Chilean Sea Bass with Imperial topping with Jasmine Rice and Broccoli. This dish is sooo good! There for awhile I was also ordering this when I'd come to Bonefish. Give it a try! Their desserts are pretty good as well. We have had a few and they are all tasty. It is not that many options but I think we've had their brownie and cheesecake. Overall, my family and I enjoy Bonefish and this location. read more

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We had not visited a Bonefish Grill in several years but on June 28, 2023 decided to have dinner at the Voice of America location in West Chester, Ohio. Bad decision. The Mahi-Mahi was extremely dry, so dry you could choke on it, the garlic whipped potatoes were gummy, and the vegetable of the day--broccoli had been cooked so long the bottom florets were yellow and mushy. When the server asked how was the meal, I explained the fish was very overdone and asked her to speak to the chef. She explained the staff in the kitchen were new and they were training today, but no offer to remove the uneatable item from our bill. Two stars as my husband ordered The Signature Pasta dish and said it was good. Unfortunate visit as Bonefish Grill was at one time a great place to enjoy a fish dish, but not anymore. And to Bonefish: Train your staff on your dime, not mine! read more

Went there for in-law birthday. Everything was good. Liked the food and service. Good location as well. In a decent shopping plaza. Good atmosphere for a small group read more

My dad and I met for an early dinner here on a Sunday in late September. My nine month old was also with us, so I was little bummed this location didn't have a patio. But the restaurant wasn't busy at all (only a handful of tables were full), so I did t have to worry too much about baby chatter disturbing other guests. We decided to order a bunch of shareables, something we've enjoyed doing in the past. But we ordered a few things that were new to us and I think we found sone favorites!! We started with the Bang Bang Shrimp and the wontons. Honestly, I'm not much of a shrimp fan in any other circumstance. But this Bang Bang really packs a punch of great flavors! And I love the crunch of breading. The wontons were something we enjoyed on our last visit. But I have to say that some of the other dishes we ordered ended up being more impressive. I think the bacon Mac & cheese ended up being my personal favorite. It was loaded with tons of gooey cheese that had all the flavor you could want. Not to mention a nice texture. Take a bit of noodles and some Bang Bang shrimp together and even more magic can happen! I also loved the Brussels sprouts and ham. The sprouts are tossed in their lemon-vinaigrette, the pieces of ham are thick cut and have a nice char and crunch and then there's a drizzle of lemon aioli. So good!!! This also pairs very nicely with the Mac & cheese. Lastly, a side of fries. This was something we ordered on our last visit mostly because knew my toddler would eat it. But they're actually really awesome fries. I strongly suggest that you ask for the dipping sauce that comes with the calamari. I don't know what it is, but it's amazing to dip your fries in it!! My only minor complaint is that our waiter completely disappeared for quiet sone time once all our food came out. This was quite a surprise to me considering how fast and friendly the service had been up to that point and considering how relatively empty the restaurant was. read more

Waiter showed no interest. No bussing even after bill was paid. Food had great flavor but tasted like it was pulled straight from a refrigerator and barely warmed up. read more

Bonefish is always a winner for me. The shrimp is always delicious, it never makes the inside of a to go box. My boys enjoy shrimp more than me. There's nothing said when that BangBang arrives. Do you see the concentration thats involved while trying to eat his food with chopsticks???? It's a great experience watching my son eat using another cultures style. Like I said before in a review " chopsticks are just a cool like that"‍, a fork doesn't compare!!! If you're not allergic to seafood try out the shrimp! Get it as an appetizer because it's delicious with the bread you eat while waiting. read more

Bonefish Grill - My son eating Bang Bang Shrimp - Seafood Near Me - West Chester, Ohio

We haven't been to bonefish in quite a while and we always felt like this location was a place to go for a special event. After our last visit, not sure we'll be back. The restaurant felt very dated, (but the bar seemed better and had better lighting - wish we were sitting in the bar area). Our server was excellent and was hustling. The Bang Bang shrimp was overcooked and you couldn't see or taste any shrimp, only fried batter. The Mahi Mahi was very, very dry. The green beans were fine, plain, but at least they tasted fresh. The garlic mashed was a small, gummy, lump. The ice cream scoop of potatoes tasted and looked like came from a high school cafeteria. Overall, very underwhelming. read more

I don't even like to write bad reviews, but feel the need to share and there were so many shortcomings that each lost a star, hence the one star review. 1. Trying to make a reservation was a joke. Too many rules, you could call ahead but not make a reservation, make a reservation, but no call ahead a BECAUSE of reservations....? Totally frustrating. And the restaurant was only half full. 2. Longer than usual wait for someone to approach our table just to get water. Close to 10 minutes. 3. After deciding on the mango fish tacos, ended up being a bad choice. Ended up with food poisoning. Spent an entire day of my life in bed with chills, fever and nausea. 4. Messaged the restaurant to let them know. Took a week to respond. Showed very little compassion or concern for making someone violently ill. Got a generic form letter that didn't even make sense for the issue, and a measly $25 gift card which wouldn't even cover the cost of the meal that poisoned me. Service was ok, she did check on us a fair amount. Ambiance is nice and inviting. Drinks are overpriced. But for all of the other reasons, I would never go back. Lack of concern was really the final straw. There are a lot of great restaurants in the area that I'd rather try! read more

Bonefish Grill - Smoked old fashioned - Seafood Near Me - West Chester, Ohio

Ordered two Angeler's Catch on 3-1-24 for takeout. Got home - no shrimp. Very disappointed. Called the next day ended up talking to two managers over a two week period. Was told they would mail me a gift card. Never received one. Called again. Went in last Saturday 3-16 to pick up the gift card. Got a whopping $25 gift card. Not happy how this was handled. read more

I have always enjoyed Bonefish Grill through the years however my recent experience casts doubt on whether I'll ever go back again. I took my family to Bonefish last night and of the five adults at the table, only one meal was not overdone. I personally ordered a filet cooked medium, however it was well done...and then some. Only my daughter who ordered a hamburger, said it was "okay". My wife, son and son-in-law all left most of their entrees on the plate. I took two bites of my filet and left the rest for our dogs. The service was fair, but we were sat at a table with the sun glaring upon those seated toward the window, and the restaurant was too warm for comfort. I really hesitate to say I will return to Bonefish. Very sad. read more

Service was slow. Even though the place was dead. Food was heavily salted & cold. The bread was the only good thing.

The food has ALWAYS been amazing. Though today it was brought to the next level due to the hostess who encountered technical difficulties with ease. Her service was impeccable. I ordered to go, but was starving and she brought me bread with a smile. I hadn't even asked for water and she supplied it. Asked me to be next week, Haylee was superb. Angel in the making. She brings such a positive vibe and wonderful mood. read more

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Love, love , love the Bang Bang Shrimp. Everything else is just as good. Nice that they started serving lunch also.

Been a long time since I've been to Bonefish Grill in West Chester. Service was fine but quality of food was below expectations. Most items were quite overcooked: signature Bang Bang shrimp was tasty as always but the shrimp were small and over fried; Mussel were rubbery, and the seared tuna sashimi was somehow over seared but cold - rare I. The middle but it seemed like the tuna was seared then refrigerate. read more

Watch the menu.. it changes apparently. What I thought I would get when I decided to go there, they no longer offered. They definitely need more side dish offerings, like grilled vegetables, corn etc. I ended up ordering a special of cedar planked salmon. It was quite small, maybe 3 ounces. But good. Overall, it was good meal, not great though. I'd go back, but it wouldn't be first on my list. read more

I expected better - definitely not the worst experience by any means but it seems to have slipped in the last few years -- Chain restaurant so I won't go into extensive details but I thought a lot of the food was far too salty today and additionally I was disappointed in our service. That being said though my experience today was probably a 2/5 it has been much better previously so perhaps it was just an off day read more

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I Love Bonefish so much, I miss eating in but the food is spectacular from the bread to the potstickers ( better than the bang! Bang ! Shrimp in my opinion ) I absolutely love the steak and crab cake dinner perfect amount if food, steak is always flavorful and the crab is so good Oh my Goodness! I wish they were bigger, but you get a lot of crab not a lot of filler. We also like the fish and chips and the fish tacos ( the fish is so flaky) wait there's more because you. Can't forget Dessert. The Key lime pie it's AMAZING! ( I ate it so fast I forgot to get a picture). I've NEVER had bad service here and I love how clean it is, since Covid -19 has hit I've only had take out, it's been good but it's not like the dine in experience but still good. read more

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It was my wife's birthday and we went to Bonefish Grille. We haven't been there in maybe 18 months, but it's always good, right? We ordered the starter, Bang Bang Shrimp and it was great. However, it went downhill after that. We both ordered off of that day's special menu. After our disappointing salad and a long wait we were told they did not have what we ordered and could the restaurant substitute another entree. Side note: We went at 5:00 and only a few people were there. Why don't they have what was on the day's special menu? The substitute order was just so-so. The side items were blah. In short, the service was very slow, the food was not very good, and we left $90.00 plus dollars poorer and very disappointed! Why were we not offered something for their shortcomings? My wife's birthday celebration ruined. read more

Food is ok. I would say it is the Applebee's of seafood. Any mixed drink is WAY too sweet. I would not suggest going here for seafood. Over priced for the quality. read more

Bonefish Grill - Bang Bang Shrimp - Seafood Near Me - West Chester, Ohio

We eat here at least once a month. The service has always been good and the food as well. Recently we've had their fish and chips and the fish has been excellent. I'm writing this review to ask you to please don't change anything. We hope to see you soon. read more

We ate last night at Bonefish and the food was really good and had a couple of drinks. We went to the bar afterwards and had a couple more. The manager came up and told us we couldn't have any more because of a company rule. It's not like we were teenagers causing trouble. I'm 75 years old, and only had 3 watered down beers. Probably never going again. read more

we are long time customers and my wife and i like to sit at the bar and eat. last evening we were out with friends for dinner and ate in the dinning room and decided since the night was young we wanted to have a few drinks before leaving Brennan was the first bar tender and was stellar, he is young and cheerful and i cannot say anything bad about him however when his shift ended and Rick took over he was less than caring and upon trying to order a second drink for the ladies he refused them said they had had too many. this is not our first encounter with Rick and will not go back to the bar or restaurant if he is there he is a very sour person and can bring the mood down all around him its too bad as our waitress for dinner was stellar and we had a great evening until Rick ruined it for our party sad part i left him a tip which i regret now read more

Hubby and I went to eat yesterday 10-24-23. My broccoli was rotten and the receptionist was rude. Waitress was nice. Our table had no utensils nor candle. read more

First time here and the Cod imperial recommended by our server was delicious. Our server Amber did great, she was helpful and informative about the menu selection. read more

My husband & I had dinner here Friday night around 8:30. We were seated immediately & our server took our drink order within 5 minutes. My husband ordered the tilapia in a lemon butter sauce & chose sides of garlic whipped potatoes & sauteed spinach. The tilapia was tasty with the lemon butter sauce. Both sides were good but were small servings & left my husband still hungry. I ordered one of their specials, pineapple glazed shrimp which came with coconut risotto & tempura asparagus. The shrimp was delicious & cooked just right. The tempura asparagus was an interesting side-never had anything like it before & had an ample portion. Though the coconut risotto tasted good, it was in short supply on my plate. I definitely would have appreciated a bigger portion. The service was very good from start to finish. I would eat here again. read more

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Waitress was great! Food good, nothing special. Bartender girl was not friendly or helpful. Not feeling a need to return.

We came here with friends and family --- a total of 14 of us. The ambience of this Bonefish Grill was nice and festive for the season. Also, they had our table ready on arrival (even on a very busy evening). The two main servers were very polite and helpful, but one of the servers who was helping for a while seemed to have a bit of a bad attitude. For appetizers we shared the mussels, the bang bang (crispy) shrimp, the saucy shrimp, and the ahi tuna sashimi. The mussels were not that great on the day (usually a good dish at Bonefish Grill), but all of the other appetizers were pretty good, I'd say, the ahi tuna and the bang-bang shrimp were my favorite. For the main course, I got their Chilean sea bass, which was a major disappointment. The sea bass itself was a bit overcooked and not particularly tasty. The sides I ordered with it (spinach and mashed potatoes) were okay. read more

Food was terrible. Steak was undercooked. Five out of nine people ended up with diarrhea. Would not recommend this location.

Every time I have come to bonefish, which has been many times, I have an incredible meal and incredible service. The waitstaff and servers do a phenomenal job of being there at the right time and not hovering. The food is always cooked perfectly and I have never had a bad meal often choosing new items from the menu. As far as chains go, bonefish is one of the very best. read more

Bonefish Grill - Salmon old fashioned special - Seafood Near Me - West Chester, Ohio

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The bang bang shrimp is still very good and I enjoyed the street tacos last time I ordered in. But I have to be honest: I don't know if it's a "post Covid" thing or just a "can't find good help" thing but our orders have been less than impressive. My wife ordered the chowder and when it arrived it looked like they had dumped a can of corn into some red sauce, drained off half the sauce then threw it in a bowl. The Ahi looked like it was a day out from going bad, lettuce was brown and wilted and (as whiny as it may sound)they didn't send the bread. We used to really enjoy eating here and ordering in, but the last few times there have been a number of issues with the meals. Sadly I think we'll be closing the book on this one. read more

This isn't good. Overpriced, underwhelming seafood. I have never had gulf oysters that small and charbroiled... I am not sure who went to New Orleans, but they must have stayed only on bourbon street and never went into a restaurant with charbroiled oysters. If you need a reference to see what they should be, please go to Dragos in New Orleans. Service wasn't great either. We won't be back. read more

My family and friends came here last week, and boy has this place lost it's shine. A surly bartender that made it clear it may take awhile to get to us due to someone calling off, dirty glasses and dishes strewn on every table, etc. when we asked for a wine list, he gestured to the wine bottles and pretty much said " this is what we have". He did the same thing to a guy who asked for a beer list. He appeared to be irritated and not happy to be there. At least fake it, please! The food was decent in the dining room, but the server was just average. Not a place with any buzz, nor did we feel welcomed. Don't bother! read more

I'm not sure what happening here. The last few times I went there were few things on the menu but they didn't have the dish or they had run out. The staff is alway very kind and gracious. The quality of the food seems to have changed a tad since Covid. read more

Tonight they deserve a 0, not a one star! We made reservations 2 weeks ago for our anniversary and arrived 10 minutes early. We were told they were short staffed and there was a 15 minute wait. After 20 minutes we were told we were 2nd in line to be seated and it would be another 10 minutes?? I stated I do not understand if you have a reservation why do you have to wait? ..... others were being seated. Well tonight was different because of short staffing . There were dirty tables and no one clearing them We left and and received a text 55 min after we first checked in! Short staff and poor management, this location is not the place to go! read more

We eat at the bar area. Bar tender lady was very good tending the busy area Manager was working the floor. Small wait for a space at the bar but we were happy to wait. Btw, parking lot is such that all spaces are close to front door. read more

The worst service and food: we were basically ignored the whole time we were there. They brought us drinks, the drinks ordered from the bar too 20 mins to get. We had to remind the waiter about them. Then! They brought out our food. Missing one entree, took 25 mins to bring it out the last one. The waiter never came back to check on us about the food. We had to tell someone that the order was wrong. They never came back. Eventually the manager came over and brought the food out after everyone was done eating. He then brought the checks bc the waiter was no where to be found. Waiter was supposed to take payment and never came back lol we will never go back. read more

We ate there this evening and it took over an hour to get our meals. Our server didn't communicate that the kitchen was backed up. During the hour wait, she came to the table and asked if there was any more we needed as though we had already eaten. Over worked, it would appear. Food was great but the wait and lack of communication were unacceptable. read more

Its a Chain with Happy Hour Specials! Great place for Afterwork cocktails and conversation. My Bartender is a little weird! The couple next to me spilled there Red Wine on Me!! But was very nice about it and so was I. This March Birthday Girl is Still on the Party Move! read more

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