I am a frequent customer....once or twice a week...I have taken my business meetings and held them at your restaurant, located on 14218 sw 8 Street. I know most of your staff by first name. Today I went to have dinner with my husband....upon arrival, I was greeted very nicely, as usual. Sat at my usual booth in the bar area. A waitress that I have never seen before came by to assist us...I gave her our order....appetizer came out and drinks..all great as usual....When the main course came. I noticed we were both missing a side.....I waited for our waitress...and waited and waited some more....I do not like to eat cold food, hence I had to flag another waitress over since I could not see ours....the waitress I called over was busy with another table, so i asked the greeter to please find our waitress....and we keep waiting....waiting...15 minutes went by, by my watch and finally she comes over....I tell her that we are missing a side.,.she said that I DID NOT ORDER it...mistake number one..never argue with a client/customer....I told her that we did other the potatoes...she then said that the potatoes would be an additional charge since the meal only had one side, I never knew that she was in charge of my financial status..I could very well afford a side........meanwhile my food is getting colder and colder.....the other waitress brought us the potatoes, no questions asked... while our original waitress, the one I called the dumb bitch was still arguing with us.....Mind you, I frequent this restaurant often and never HAD I HAD ANY TYPE OF TROUBLE...(BUSINESS MEETING BOUGHT IN CLOSE TO $300.00).. i ASKED FOR THE MANAGER AND THE WORSE THING HAPPENED..He said that I was creating a disturbance...well yes!!!!! thats excatly what I wanted to hear!!!!..Now not only do I not have my order, now Im reprimanded because the Manager feels that I was loud!!! The other waiters/ress came over to see if they could help me....becuase I know them all, meanwhile now Im waiting for the managers name....CHRISTOPHER LAMOREE..it took him nearly 10 minutes to produce his business card.....Needless to say, the only thing that we needed was for the original waitress to say Gee, Im sorry, let me bring you that side.....and it would have been the end of it,.,,,,your manager made things worse by saying that I WAS CREATING A DISTURBANCE...dont do that!!!! EVER TELL A CUSTOMER THAT THEY R THE GUIlTY ONES...WHEN YOU KNOW I ONLY WANTED A SIDE.....whether it came with the meal or not!!!!! My drink spilled, I began to shake and then I spilled water over the food and told him...now THIS IS A DiSTURBANCE..and to please call the POLICE...You Manager aggrevated the situation by siding with the waitress....the waitress should of said ...sorry and produce the side!!!! I cannot believe that the MANAGER, CHRISTOPHER LAMOREE, (I have never seen him before) treats people this way...I am a frequent customer and to be treated like that is a total disgrace.....I will never step a foot in your restaurant..I am going to go into FB tomorrow and tell my story ....I will tell all my friends and business partners about my experience and believe me...my comments will go everry where!!!!!! I sure hope that you tell your staff that arguing with a customer about a two dollar side is not in the restaurants best interest!!! This all could have been avoided by having a well trained MANAGER and a new waitress.....all the rest of the staff are GREAT!!! What happened to you guys!!!!..I left, I was insulted and basically told it was my fault! Thank you for your time!!!!!!!!l read more