What can I say about this location, maybe worse Bonchon ever? We ordered some Boneless Chicken (Half and Half), it was way too salty (and I love salt). The Bulgogi Beef which supposed to be on sizzling plate was more like steamed ground beef. I made a mistake by coming to this location. Very disappointed with this location. read more

I'm not sure they know how to fry chicken. The fried chicken is small and dry and pathetic. Fried chicken from Pho One across the street is much better --- juicy and crispy. read more

Still in their soft opening and a great experience. 2 servers (Jane and a young guy) who were very attentive! By the time we left at 6:30, every single seat in the place was filled, good atmosphere. Fried chicken drumsticks were awesome, the fried rice was okay but nothing special. Definitely would recommend checking it out read more

I get the bibimbap every couple of months. The evolution of the dish is very rice heavy. It used to have mostly meat and veggies, and now it's basically just a bowl of rice with a spoonful of meat and veggies. Really cheapened up and went downhill. read more

We had a good experience here on Saturday just after the lunch rush. Chicken was tasty and the tacos were perfect! Try the seasoned zucchini fries for a treat. Service was attentive and friendly. We would go back for sure! read more

I am updating a previous negative review because the food and service have improved. The fried chicken and sides were very good and the service, while unpolished, was friendly, The place is a little cold and sterile, but clean. Definitely will be back. read more

I got take out, called it in and the person said it'll take 30-35 minutes, which is fine, but once I got there the person behind the counter said, we're running way behind, it'll be another 30 minutes. So I waited. Got my food when home and the wings are still good, but not as much flavor as other location, but I understand they're busy, so I give it another try in the near future. I also got the Korean Tacos, it was different, but good. We also got fried pickles and zucchini, it's was very oily in the bag it came in. Like I said I will go back. Overall this location is not bad. read more

This store does a disservice to the Bonchon franchise. I am a huge Bonchon fan, but this store is missing the mark.  My udon with egg was so bad (noodles falling apart, no seaweed, no veggies, overcooked egg) that I sent it back.  (I have never returned udon before in my life at any restaurant.)  For my replacement order, I asked for bibimbap with tofu.  A few minutes later, the waiter came back and asked if I wanted my bibimbap steamed or fried.  I asked him what he meant, since bibimbap isn't steamed or fried.  He pointed to my friend's bowl (which was bibimbap with bulgogi) and told me that was fried.  (Though he hadn't asked my friend when he ordered if he wanted his steamed or fried -- curious.)  I asked if the "steamed" version meant a cold bowl (thinking of the difference between regular and dolsot -- or hot stone pot -- bibimbap at many Korean restaurants.  He said, yes, I think so.  So I said I wanted it like my friend's and he said, "OK, fried."  When he left, my friends suggested that maybe he meant whether the tofu should be steamed or fried.  That sounded likely to me, so I ran back to the kitchen to ask if that's what he meant, because I much prefer steamed tofu.  He assured me that no, that's not what he meant -- he said that the fried bibimbap has oil on the bottom of the bowl and the steamed version has water there.  (Total BS, not sure where he got that idea.)  I finally got my bibimbap and, sure enough, it had fried tofu.  The manager stopped by later and confirmed that the choice is whether you want the tofu steamed or fried.  But the manager did not make any attempt to improve the situation -- she did not ask me if I was happy with what I got, did not offer a refund or any compensation of any kind.  (She only tried to defend herself by saying that it's hard to find waitstaff these days.  I do have lots of sympathy for that, but when your waitstaff screws up, you have to make amends.) I had already returned the udon, so I decided to just power through my unwanted fried tofu dish.  In the end we paid $86 for four people to eat lunch here -- that's pretty pricey for mediocre food (the fried rice was also bad, but my friend didn't want to make a fuss) and terrible service.  Which reminds me -- we were literally the only 4 people in the store at 1:45 PM on a Saturday (now I understand why), and our waiter could not keep our water glasses filled.  Even after we asked for water, he simply didn't bring it. He apologized later that he just forgot. I will give them that the takoyaki, and fried chicken were up to the normal Bonchon standards.  At least there's that.  Still, I won't be back to this Bonchon, and if you have a choice, I'd recommend you find a different Bonchon. read more

Go to the Allston location if you want great portions and crunchy Korean fried chicken. Not only is their menu limited compared to Allston's, the Waltham location has the quality of a bag of frozen Tyson chicken: mediocre, small sized chicken bits that are soggy. Plus the prices are inflated at this location, how are you going to inflate prices at a chain?? Not only that but you are giving less quality and less quantity for more money? Plus I heard that when they first opened, they had Hispanic workers that they didn't pay for weeks!!! Refused to pay their Hispanic workers but had no issues paying their Asian workers... I have sources so this can be proven. They need to either scrap the entire management at this place and get someone from the Allston location to show them how to actually do things right or there will be more bad reviews on this place by other people. HEY BON CHON! The Waltham location is giving you a bad name! Fix it or you are going to lose money and the will place fail within a year, GUARANTEED!!!! Thank you for coming to my TED talk. read more

Very excited to have Bonchon in Waltham. Their chicken is alway yummy. My new go to place!

The timing they have is off by an hour..the closing time on Thursday was 10:00 pm and I was banging the door since 9:15 pm and the staff just ignored..just the staff are holding the place back.. read more

24 pieces of boneless chicken. Costs 28$. Compared to beer bottle that is how big is it. Definitely you'll find 24 pieces of quarter sized boneless chicken when you dig deep. Really disappointed. Dry, feels/tastes reheated. Won't recommend. Beware of this place. read more

Bonchon Waltham - Costs 28. Compared to beer bottle that is how big is it. Definitely you'll find 24 pieces. - Korean Near Me - Waltham, Massachusetts

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Chicken legs werent cooked all the way through. Poor selection of wings..the skin on the wings looked like it had dark spots. French fries were soggy. This location needs a whole revamp. The inside of the place looks nice and new but thats not what i went there for..i went for the supposed korean fried chicken and it was horrible. Try the allston or harvard sq location. Cause this location sucks and theyre in prime location...MOODY ST. It gets no better except their fried chicken sucks at best. Will never ever return to this location. I actually want my hard earned money back. To tell the truth!!. Hire the proper people in the kitchen to cook the food properly and you wont have so many complaints. Its not rocket science you know!! read more

The worst Bonchon experience ever! Ordered chicken sliders and received coleslaw sliders instead with a tiny chicken nugget hiding under a cucumber slice. When we called to ask for the order to be corrected the manager not only refused to acknowledge the error ('"this is how Bonchon makes their sliders") but also flat out refused to discuss any way to come correct to an obviously hungry and disappointed customer. Horrible experience from beginning to the end. read more

Ordered takeout tonight and won't do that again... The woman at the front desk didn't seem to know what she was doing. The chicken just wasn't good, no one at my house liked it. Disappointed. read more

First time in this resturant. I was excited with the menu and the way the food was displayed. However, when we got the dishes it was nothing like the advertisement. One of the chicken drum sticks was bloody from inside and not well cooked. One of the dishes we ordered was supposed to be glass noodles with beef. It came with one very small piece of beef that you can barely notice in a sea of noodles. i would not recommend this place for anyone who is health conscious. The food is very unhealthy and all are deep fried even when it was not advertised that it was. read more

Ordered wings and drumstick. I was kind of skeptical that they are using turkey drum stick instead of chicken. The flavor and the texture wasn't like the other one I got from other bon chon. Just beware everybody. read more

I first experienced this franchise in Washington DC. Beautiful location and atmosphere. Didn't know they had them here in Massachusetts so we went to the Waltham location which is decent. Nothing super special about the chicken. All it is deep fried chicken then sauce poured all over it. You can do it yourself at home. But it was ok. read more

A hopping new Korean wings spot , but found it a little pricey and fried food centric for my tastes. Might be right for the right type of person , but I was underwhelmed by the choices. As a chain it will probably do just fine , but I prefer some of the other local eateries to this place personally. read more

I am so excited Bonchon has come to Waltham! Was a bit hesitant based on people's post, but I was very pleasantly surprised. read more

Bonchon Waltham - Not sure what people are talking about huge portions!!! - Korean Near Me - Waltham, Massachusetts

Ridiculously small portions of tasteless food. Save your money. 4 dollars for a table spoon of meat. The picture when you order thru Uber eats has onions, mushrooms and vegetables with decent amount of beef. What I got was one tablespoon of beef and that's it. read more

Bonchon Waltham - Korean Near Me - Waltham, Massachusetts

I'm giving it six months before I revisit, hopefully this is just opening growing pains. I love the other locations, but this one is off. Portions are extremely small - noticeably smaller than the other locations. read more

Wow was I disappointed when I got my food. I feel like I ordered a $5 chicken box from kfc that cost me $42 dollars. The food is good but not for the orice I paid. read more

Bonchon Waltham - Fries, chicken and coleslaw - Korean Near Me - Waltham, Massachusetts

Not sure if the owner cares about the reviews. The food tasted good but the service was the worst. We got seated at 9 pm and the restaurant closed at 10 pm. Seemed like our waitress was not happy to work and didn't pay attention to the customers need at all. All she did was trying to clear all the table and chairs all the way down next to our table. We were feeling like we were bothering her, and again it was not getting to the closing time yet. We came here as to support the location near our house but turn out they were not willing to take a very good care of customers obviously. Sorry, we won't be coming back as we were very disappointed. read more

The customer service really bad, I don't understand what kind of attitude it was that, my kids and I went for the first time, the girl at the door very nice, but the waitress so rude, we order drinks then the food she basically brought the food to the table and never came back we asked for forks, knifes she came back with forks only, it seems like she was forced to work there... read more

Just had lunch here. The lunch menu portions are significant. I ordered a combo of wings, drumsticks, and fries and everything was delicious! Chicken was nice and crispy with good sauce. The fries were perfect and crispy also. I don't see why anyone would hesitate to eat here. The service was fast and they checked on on me often. Great spot! read more

Delicious Korean food. I came for a late lunch and had bibimbap with spicy chicken in a stone bowl. I asked for crisp rice and everything came perfectly cooked. Also, the fries and cole slaw are exceptional. Had them on the last visit. read more

We ordered dinner from here last night - we've ordered bulgogi and japchae from this location before, but it had been awhile. We got the japchae and chicken strips with the sweet red chili sauce and coleslaw. Everything was great - chicken was cooked perfectly, lots of sauce, and the sweet red chili sauce was so yummy - just the right amount of spice for me. Service when I picked up was very friendly. Just wanted to share as so many of the recent reviews were negative, I was a little concerned about ordering again but we thoroughly enjoyed our meal. read more

Excelente !!!el pollo frito con la salsa spicy , excelente atención , entrega inmediata . Lo recomiendo 100% . Felicitaciones.

I had recently visited the Allston BonChon and was excited to try another location closer to work. We placed a take out ordered on a Saturday, shortly after they opened. Small Wing/Drum combo, Small Boneless, French Fries and KimChi Bacon Fried rice. Spicy/Soy mix on all of it. They said 20 minutes. We got there at 20 minutes and it was good to go. The place was clean, well lit and empty. The hostess was pleasant, efficient and waiting for us, she is also trying to put a cat thru Ninja school. The order was exactly what we expected. The Wings/Drums were cooked crispy and sauce well, the boneless wings were juicy. The boneless wings at this location were more like table tennis sized nuggets than the Allston wing size for longer and flatter. They were excellent and more pieces than the menu cited for a small. The KimChi Bacon fried rice was excellent, it wasn't greasy nor overly salty. It was a well balanced mixed of bacon, kim chi and spices that elevated the overall meal. The crisp umami turnips were an excellent palette cleanser and spice neutralizer. I will definitely give it another try, perhaps eat in, to see if the items remain consistent and the rest of the menu as good. read more

We love bon chon but the waltham location needs some management. We just waited over an hr for food for them to tell us our order got deleted twice now and our food hasn't been started. The waiter retook our purser and said give it 10-15. In 5 minuets he came over with some wing but wasn't the right order. We waited for another 20 minutes so now we've been here for an hr and twenty and our food shows up staggered. They were very skimpy with the meat I the fried rice and our wings! Allston is totally better. Our food didn't come right away and wasn't put in as priority the people who ordered after us got there food. Our bill came and they didn't even comp us. Our waiters were awesome and not there fault. read more

I just don't understand how Korean food would take half an hour to be on the table. If I know I had to wait for so long, I would drive to Allston go to a better Korean Food place for less waiting time. Don't come. read more

Eat here once and did take out once. I wouldn't bother with take out because it really degrades the chicken that much. The good Chicken soy garlic is our go to but it is a bit salty without rice Salmon avocado ball delish Fried rice the rice has a good texture and flavor even though we got it as take out and it was with no addons. Jap chae was good Takoyaki good The bad Ttboki became one giant mass by the time we got it because it was take out. I would give it a shot at the restaurant. Hotstone bibibap had weird "seasonal" vegetables in it. Udon - we had the plain one... and it was literally mushroom and water. Skip this read more

I've been here a total of 4 times, and each time is more disappointing than the last. Yesterday I went here and the food was extremely terrible. I got the 6-3-6 combo, which was 6 wings 3 drumsticks and 6 boneless pieces for $17. It's a good deal, but the chicken was all VERY salty and over-fried. The skin was way too hard, and the meat inside overcooked. We also ordered japchae, and the clear noodles were overcooked as well. The last time I went here the fried chicken was tasteless and not salty enough. All 4 times the meat inside was overcooked. Maybe it's because the restaurant is too new and that's why the quality here is so inconsistent, but I don't think I'm coming back here for a long time. I'd recommend going to Pho 1 across the street and try their Korean Fried Chicken instead - it's actually quite okay and at least tastes the same every time! read more

Terrible! Dont waste your money! Go to the ones in cambridge or allston because this one tastes horrible! I've been going to the other bonchon locations for years and have never been disappointed, but when I got drumsticks from this location I had to throw them out because the quality was so low. read more

This place is much worse than the other two bonchon locations. I ordered the flats and they were tiny. It was also dry and the pickled radishes tasted like leftovers. If you want chicken go to Brighton or Cambridge. Both are much better. The chicken wasn't even fully coated in sauce. read more

The food is good but they are RIPPING PEOPLE OFF. I don't mind paying for good food done well, never an issue. Other Bonchon locations are much more reasonable regarding price. Last night I ordered a 5 piece drum stick and a 12 piece boneless- $30.06, that is $25/lb for chicken, come on guys, really? It's a bummer, because we were excited that they opened the location. The customer service experience needs work too, huge aspect for success, good personnel may cost money but a poor experience costs much more. I hope management takes note, happy customers make or break restaurants. read more

I first went to Bon Chon Allston about 6 years ago and Cambridge as well, it was the best boneless chicken I've had in a long time. When I saw that the Waltham location was opening up so close my home I was very excited. I finally went today during lunch and what a disappointment. It's actually kind of a joke. I read other Yelp reviews and thought "it can't be THAT bad"...oh it is! So, those who have been to Cambridge and Allston and have ordered the boneless chicken know that you get a small, medium, or large (12, 24, 36pc) of amazing light double fried batter on a tender and juicy piece of chicken breat roughly the size of a hockey puck but sometimes larger. That's not the case in Waltham. I split a large with two coworkers and got a side of white rice because I knew it would be plenty of food for all of us for the $40 we spent...wrong! When I picked up the order and I was handed the bag, at first I thought "wow that box is kinda small for 36 pieces of chicken" then saw they forget my white rice. I was given the rice and paid for it on a second slip instead of it being added to the first order, not a big deal however. I drove back to work and was pumped because I haven't had their chicken in awhile and had been craving it - kinda works with their "addicted yet?" slogan. I opened the box and instead of those boneless strips we know and love, there were oversized pieces of popcorn chicken. What the hell is that? Honestly I think Burger King nuggets are bigger. This is where I thought it was a joke, everyone saying "Tyson chicken nuggets" is 100% spot on. Even the side order of rice was only about 1 cup whereas you get a pretty large bowl at the other locations. The sauce was as it was should be, but these nuggets were dry and overcooked. I honestly hope they were just using this chicken as a soft opening to say "surprise it gets better!" once grand opening had finished but that would be dumb and we all know it. I wanted to be excited about this opening up so close to my home and work and was let down. I really hope something hasn't changed and this is the norm at their other locations as well. At least like Allston, finding parking is a pain in the as Update 7/31/19 I decided to give this location another shot with a coworker who has never been. We ordered a medium boneless strip meal to split. We chose Spicy and Soy Garlic, when the order came out we were given Spicy and Sweet crunch, I didn't see the bartender for about 10 minutes after being given our food so I couldn't make any mention of the wrong flavor being given. The spicy sauce used to make my eyes water and mouth burn in all the right ways, the sauce today was not spicy AT ALL. The boneless chicken is still essentially Tyson chicken nuggets and not the strips I know from my first Bon Chon experience in 2012. I hope this isn't a new norm for Bon Chon as it's very disappointing. still not worth the $25 for the 20 piece. We got beer as well and splitting the check to $18 each could've gone to a much better meal elsewhere. read more

Bonchon Waltham - I paid $40 for an large order of popcorn chicken, wtf is that? - Korean Near Me - Waltham, Massachusetts

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First of all, the food here was up to par with the extreme deliciousness of other locations I've been to. I see some negative reviews here and can just imagine it may have taken a couple weeks to get fully up and running. However compelled to write this as a big Thank You to the servers and staff working yesterday. We stopped in for dinner before a movie and had lots leftover, in addition to chicken, two seafood meals (very tasty popcorn shrimp and a rice/seafood thing that was very good) we feared would not last a few hours in the hot car. Not only did they agree to hold it for us, when I didn't make it back until after closing they paused cleaning and came right up to the door with my food. I was pleased the food quality was what I've come to expect from Bonchon and the staff made every effort to accommodate us. Will be back! read more

I do not think I'll order from this location again. We ordered both wings and boneless wings for take out. The wings were alright, but the boneless wings were inedible. I know that it says everything is double fried for extra crispiness, but I think our food was refried over again to heat up, or maybe they had been sitting in the warming oven for a long time. We could not bite into most of them. They should be called chicken jerky. Some of the wings also were also burnt, but at least some were edible. It was totally disappointing. read more