Awful experience at this location. Tough and flavorless white meat. Soggy and rubbery breading on the chicken. Overall not palatable. Worst location I've visited, which is disappointing as I really enjoy when the food is done right. read more

The two stars is for the food not the staff. The staff was friendly, helpful and efficient. No complaints there. The food however has definitely not enticed me on ever coming back especially for the price. Bonchon used to be great because the meat sizing and flavor and both were very disappointing. read more

OMG !!! So disappointed. Never coming back. Made a phone order for 30 pc half soy and spice . Their batter / flour was too much, thick. Like it was made in a hurry. Once you took a bite of the chicken you took a bite of the flour instead of the batter with chicken or what not. read more

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This is the 2nd time going to this location that our Uber Eats order was messed up. The 1st time, someone misplaced our order so we literally had to wait another 45 min for them to make it. The 2nd time, out order was made wrong: 1) No sauce for Bibimpap so it just became a tofu chicken-less salad, 2) Wanted to add diced chicken (as with other locations) to it but they were lazy and just gave us 2 drumsticks instead. I used to go to the Bonchon in South SF all the time & it's farrrrr better than this location. Idk what's going on, but this place is trying to cut corners & they do not make the food correctly like the other places. read more

Bonchon Newark - Chicken-less, sauce-less bibimbap that just became a salad - Korean Near Me - Newark, California

Ordered some lunch specials during Covid-19. Food was pretty underwhelming, my biggest complaint about the chicken was that they did not package the containers right. They completely sealed the chicken in the box and the plastic bag. By the time we go home (10 min drive) the chicken was soggy and lost it's crunch Bonchon is known for. The only upside is they let you pick two sauces (half & half) for the lunch specials. I highly recommend calling in first as they only allow 1 person inside at a time. Would rate 2.5 stars and would not come back for take out (maybe in the future for dine in only). read more

Bonchon Newark - Left: Sweet crunch Right: Spicy - Korean Near Me - Newark, California

I went here with my boyfriend on a Saturday for lunch around 1:15pm and there was no wait. I've tried other Bonchon locations before and loved it so I was excited when we found out they have one in Newark! When we got seated, they're menu looked a lot more fancier than other locations, even the restaurant looked nicer too so that's a huge plus! We ordered the half & half chicken plate (choice of 2 wing flavors) with an order of rice and seasoned fries on the side. The flavors we chose was the spicy wings and the soy garlic flavor. When our food arrived, the presentation looked very nice and the wings were bigger than usual. Since I've been to other Bonchon locations before; I know that the wings at this location are smaller than the other locations. The temperature of the food could've been a little hotter. Yeah, it was warm on the inside, but the outside of the chicken wings felt cold. The food was still very good though! I'd recommend this place! I'm so happy that they opened up a Bonchon in Newark even though it's not the best one. read more

Bonchon Newark - Soy Garlic Wings (left) & Spicy Wings (right) | IG: @nomwithelaine - Korean Near Me - Newark, California

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Came here Dec 2 for dinner. Place was empty. I wanted a fountain soda and server said it's been broken for a while. So BonChon is forcing people to pay for canned soda because they don't want to repair their soda machine. I don't know why I came back here. It's only a matter of time that this place will close down. Food was mediocre. read more

I went here with a large group of friends and even though this Bonchon is more quiet than some of the others locations. The food and service were fantastic. The waiter was kind and often checked up on us throughout our meal and making sure our waters were filled (which is so important when eating the spicy food!) We ordered wings, chicken strips, and the bul dak. Originally, they forgot the rice cakes in the Bul Dak, but the manager was super nice and immediately fixed it by making me a new dish. The bone in wings were also extremely juicy and were easy to eat, unlike my experience at some of the other locations. The best part is that this location is on the edge of a small strip mall with lots of parking and the location is great to meet up before doing other events in the area! read more

Had a girl's night out by eating chicken wings! If you're hungry & love wings then this is a must. We definitely overestimated how much our stomachs could handle but it was worth. Ordered: large set of soy garlic wings ($33.95), tteokbokki ($11.95), takoyaki ($6.95), seasoned fries ($6.95) read more

Bonchon Newark - Korean Near Me - Newark, California

Wonderful experience! Some of the best bonchon I've had! So crispy and wonderfully flavored.

I visited again. I wanted to give this location another chance because all of the other locations have been great. But if it's not even good a third time, why would I ever bother coming back again? I wouldn't. I can't and I won't. Sorry, Newark BC. I gave you a third chance and it just doesn't cut it. It's a miracle- I typically don't ever give out second chances even. This makes me want to stick by that rule even more now. Yikes. So, what went wrong, you ask. Where do I start? The restaurant was barely half full when we got there and we had to actually wait a bit to be seated. Clearly, they were short staffed because they had that sign in the window and a few people were waiting as well. But that's fine- it's a Friday night. Once we were seated, our order was taken fairly quickly. It was promising from there. But once we got our loaded fries, it all went downhill. The fries are nowhere near worth the $7. They're not decked out with any special sauces or real garlic even. Save your money. My bf and I never finish an appetizer. It took us that long to get our chicken that we ate a whole, giant basket of fries. I know that they forgot our order because more than one table who sat down after us had received their chicken. How bad is that? Pretty damn awful, if you ask me. The only saving grace is that these two stars are for the one guy working there who really seemed to care. He probably bought into this franchise. Good luck, bro. Because it's been going downhill. Not sure if you bought the business from someone else or you've been running it since it first opened, but things have to change. I'm going to have to resort to driving over to Sunnyvale to get my fix. What confused me even more was that when our chicken finally arrived, the radish was diced. Like white onions to throw on top of hot dogs. That's what I thought we were being given a side of. And by then, the mediocre fries hit my stomach like a ton of bricks. All I felt then was disappointed. The radish was mostly sweet- no tart, pickled flavor. I did that there were plenty of people coming into pickup to go trays of wings. Not that it should matter... but I was unhappy again after I left. So, I won't be back here. read more

Bonchon Newark - Ran out of wings so all (pseudo) drums combo, sauce half and half (soy and spicy) - Korean Near Me - Newark, California

Take out. I ordered over the phone and said 15 minutes.. then when I got to the place I paid and I waited another 15min. Food wasn't ready yet.. and it wasn't busy.. I guess they wanted my food to be fresh? ... you decide.. read more

This location is always serving the meatiest, juiciest garlicky chicken wings in town...with a smile! And the chicken wing glazed sauce is uniquely out of this world with popping flavor! The pickled radish is surprisingly sweet and makes a great complimentary side dish; or you can get the cole slaw instead. This location is doing online orders or carry out (no dine-in at this time and no outdoor seating available. Service was fast (as usual). Food was hot and fresh (as usual). Will come back here again with the fam (as usual!) read more

Bonchon Newark - Now you see it.... - Korean Near Me - Newark, California

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Very interesting so we did a call ahead order: JAPCHE noodles with beef & extra veggies & a side of pickled raddish. We asked for extra sauce (one mini saucer/extra sauce) Take one guess what the response was............ We only give extra sauce when you dine in. YES they said that, SOO your not aware that I'm picking up my order drive 15mins down the freeway because WE CANT DINE IN anywhere. So let me get this straight, of all places I decide I want to order & travel to DURING COVID & spend my hard earned money your establishment is being stingy with additional sauce and had the nerve to go there. Welp good luck with your customers, I'm choosing elsewhere. read more

This is the worst Bonchon I've ever been to in my life. Ordered wings for takeout. At home I opened up the container and every wing was just soggy and gross. I immediately called back to have new ones made and bring back the old ones. The teenage cashier was super rude claiming that "they've always been like that." You mean terrible and not made to order? She said they get soggy if they've been sitting around for a while - thanks for confirming that you're giving away old chicken. It's probably just this location but I'll never go back here again. The takeout containers they use are like grocery store foil container instead of the classic paper box with their logo. The new wings were better, but still not worth coming back, no where near the quality I'm used to for Bonchon. read more

Bonchon Newark - Korean Near Me - Newark, California

Best wings ever. Honestly one of the only wings I can eat cold and they are just as good. I don't even care if that's weird.

I have now been to Bonchon a few times and they never fail to pack the flavor. I like the variety on chicken flavors, but I wish they had a pancit dish to go along with all the goodness already on their menu. I just always crave it when I am gnoshing on their goodies. The venue itself is nicely decorated and welcoming. Nice bar area if you wanted to catch a game and multi-task over a meal. The hosts are always happy to assist and they know the menu inside and out! I have never seen one of them even glance while I was babbling on about my order. LOL Impressive these days. Fairly young staff so if they get distracted just course correct and ask for a bit more attention... this is not a fine dining experience by any means so if you come in expecting that, you set yourself up to fail. Happy eating! read more

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Bad service. Not kids or family friendly They should just put out the sign "no children allowed" if they can't control their expression/attitude. Will never come here again. read more

Very clean establishment. Spacious and customer service is friendly. Hard working staff, highly recommend, plenty of parking.

Strips got cut in half in size and feel like they're frozen. Wings are still ok. They have lunch specials here. That's the only time I feel like their food is worth the pricing. There is never anyone dining in when I go here to pick up food. Weekdays, Fridays, Saturdays, lunch hour, dinner hour. It's weird. We usually get half and half strips, half amd half Potstickers and kimchi bacon fried rice. Now we've switched to boneless wings because they're better than the chicken tenders. Are all of the locations like this because San Leandro and Newark are and I don't want to go to either of these locations. read more

Food is great I really enjoy their wings and fries. The owner is a very nice gentleman. The place is nice and quiet perfect to have lunch or dinner. The service is good I can't complain. Definitely recommend it. read more

Bonchon Newark - Spicy 8 Pc Wings - Korean Near Me - Newark, California

I should have listened to the other yelpers. I admit I'm stubborn and would rather check out an establishment out myself. My craving for Korean fried chicken was strong that day. I ordered 30 wings via Yelp app and arrived in 20 minutes. To my surprise my order was already ready as I got there. I ordered 3 flavors: 10 pcs spicy, 10 sweet, 10 soy. None of them were the same crispy consistency. The spicy wings were definitely not made to order as there was zero crunch (photo posted). Super disappointed. read more

Bonchon Newark - Spicy and Soy. Ordered at the same time but the spicy wings are noticeably soggy =/ - Korean Near Me - Newark, California

This Bonchon has consistently served great tasting fried chicken before and during Covid. For medium and large take out orders, they put the chicken in a nice tray covered by a foil that has holes in it, so that steam can escape and not make the chicken soggy. read more

Please don't refry the wings. They taste terrible. The skins are very hard like dry wood. Hurting my gum and mouth eating it, and it's hurting your business as I won't come back and won't recommend anyone to go there. Every bite is a disappointment. Sometimes the chicken wings are freshly cooked, but sometimes they are not. This is not a chicken wing lottery. I'm not expecting a hit or miss. read more

Bonchon Newark - Chicken 20 pc Wings - Korean Near Me - Newark, California

If you've had the Sunnyvale location, this is not representative of Bon Chon quality. I got soy garlic strips and it had the thickest breading. The sauce also has little flavor (judging by the color it seems like they gave less sauce) Not sure if it's bc it's COVID-19 so they're slacking on quality or this location is just bad quality read more

Bonchon Newark - Thick breading - Korean Near Me - Newark, California

Honestly I feel like you can't ever go wrong with Bonchon! I'll agree that there are a lot of korean fried chicken places out there now, but Bonchon is probably one of the better ones in this area. Their wings are always consistent - saucy, crunchy, and super delicious! They also offer a variety of other things on their menu such as spicy rice cake or even fusion dishes such as tacos and sliders. Whenever I crave some korean friend chicken, Bonchon is usually my go-to because of all the options and the quality of the wings! I wish they'd offer more wing flavors, so I guess that's my only con for this place. On top of that, service has always been pretty solid every time I came to this place. It's not usually busy either so you can go in and out without waiting! read more

Bonchon Newark - Korean Near Me - Newark, California

I ordered kimchi, japchae with extra bulgogi, and bibimbap with extra chicken from here. The kimchi was actually pretty good--even bubbly like it should be, but that was it. I could barely even find the bulgogi in the japchae and yet somehow I paid extra for it. I fished around and saw a few crumbs but that was it. The chicken in the bibimbap was also lacking but maybe that was for the best--it had almost no flavor to it and had the texture of something I hocked up during a sinus infection. The spinach had this bizarre rubbery texture and no matter how much I chewed it it wouldn't break down. Even the rice tasted funny--how the hell do they even do that? It's rice! I thought I'd give them a chance and contact them on their website before writing a review to see if they could somehow make it right like they ask on every negative review here (if only I checked yelp first) but that was three days ago and I've heard squat. So the two stars I might have given is now one. Not really sure how they would have made it better considering I don't really see any reason to ever come back to this place. The food was on the expensive side even if it did deliver. read more

I usually never write Yelp reviews. But I have to say, I came to Bonchon for the first time, and it didn't disappoint!! The chicken is so crispy and flavorful -- I also got fries and teokbokki on the side, and they were great additions to the chicken. I recommend trying out the soy garlic flavor. Hopefully your experience is also review worthy! read more

Bonchon Newark - Fried chicken, beer - Korean Near Me - Newark, California

I've heard many things about Bonchon and me being a fan of chicken wings thought it was finally time to try them out! The boyfriend and I went to Bonchon in the early afternoon and was pleased that there was no wait. We were immediately seated and placed our orders. The boyfriend and I shared the Medium Combo, half Soy Garlic and half Spicy. The Soy Garlic was tasty, but mediocre when I compare it to other Soy Garlic chicken wings I've had in the past. In contrast, the Spicy was good! It had a nice kick to it and I definitely preferred it over the Soy Garlic. Service was awesome. I believe our server's name was Paula and she was great! She checked up on us often, refilled our beverages, and gave us additional napkins without even having to ask. Thanks! Overall, for my first time at Bonchon it wasn't bad. Service was good, food was alright, but I thought prices were a little steep. The restaurant was clean and spacious, and atmosphere was laid back. Although the wings here can't compare to San Tung's or other Chinese Korean restaurants I've been to, Bonchon is still a cool spot for your chicken wing craving. It's not my go-to, but perhaps later in the future when I want to change up my chicken wing game, I'll return. read more

Bonchon Newark - Korean Near Me - Newark, California

Very friendly & attentive service, & delicious savory chicken!! 10/10!!! I was blown away by the crispiness, but especially with the Yangyum flavor!! the best of both worlds between soy garlic & spicy for sauce lovers. Overall amazing chicken and flavor variety, 100% recommended. read more

I've been coming here since it opened, used to LOVE the boneless wings and potstickers, last 2 times under the new management, terrible doesn't describe it well enough..You now get little overcooked nuggets with next to no sauce. Same with the potstickers, most likely my last time here... read more

Bonchon Newark - Korean Near Me - Newark, California

Japchae - good Shrimp shumai with honey Dijon dressing - interesting Service - pretty good read more

Bonchon Newark - Shumai with sauce in side - Korean Near Me - Newark, California

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The food we had was delicious! We ordered the large 24 wings with a couple sides of the fried rice. Such a great combo! The customer service was amazing, and a gentlemen that worked there was very nice and attentive to my 3 year old son and even gave him a dessert treat for finishing his food. Very great experience and we will be back! read more

I ordered half and half, spicy and sweet sauce(new sauce). What I actually got were under sauced wings for the spicy, and plain fried chicken for the other half. To be fair I didn't have this issue the last two times that I ordered but come on... no sauce at all? Ruined my night!! read more

Bonchon Newark - Their chicken wing with the 'new sweet sauce.' Can anyone tell if there's any sweet sauce on here? Hint... there's NONE! - Korean Near Me - Newark, California

After seeing the sign " new management " I knew.... This new manager/owner is replacing the original recipe with a lower quality and commercial style breaded chicken . Bonchon is known for its chicken and now it's like breaded chicken from a dennys. What ever you do, don't get the strips . Dry and fat too breaded . If you take the breading off, all strips are uniform in shame . read more

Bonchon Newark - Strips - Korean Near Me - Newark, California

Bonchon is located in Newark. It was lunchtime, and I was craving KFC (Korean Fried Chicken). Luckily for me, Bonchon was now open straight through -- they took a break between 2:30 and 5PM but not any longer. I was immediately seated. I ordered the Lunch Special -- 4 Soy Garlic Drumsticks with a side of Coleslaw. It was ready in minutes, and I got an extra Drumstick to boot! The Chicken was yummy as was the Coleslaw. I'll definitely have to make more visits here. read more

This location was super mediocre.. I've definitely had better Bon Chon in SoCal and a couple other locations in SJ. Location + Parking: Pretty easy to find, it's in a plaza with a 7 Eleven, Gong Cha and a couple of other stores. My friend and I came on a Friday night around 7:30 PM, and had no problem finding parking. I believe they also have reserved parking for those that are just picking up a to-go order. Service: There was a wait when we got there, but it was for larger parties. My friend and I were able to get seated right away, but larger parties of 4-7 were still waiting. The host was really friendly and accommodating, and most of them seem to be high school kids or early 20s. They were all really young and friendly! Really easy to wave down to ask for something. Interior: Many lights but seems a little dark still? Lots of seating but most of their tables seat 2-4 people parties, so that's why the larger parties might have waited a little longer. There is a bar area where they prepare food/drinks. Food: We ordered a small half spicy, half soy combo as well as the rice cakes tteokbokki. We also ordered rice, but had to ask ~3 times for it.. The chicken was not hot when it came out, it was lukewarm at best. The rice cakes were super hot, but tasted kind of like the packaged ones you can get at asian supermarkets. The chicken was flavorful, but definitely would've been better if it was freshly prepared and hot. It was definitely enough food for 2 people, and we even had leftover chicken to take home! read more

Bonchon Newark - Half spicy, half soy chicken + tteokbokki rice cakes - Korean Near Me - Newark, California

I couldn't wait to try Bonchon, after having the best wings in their Boston location. The plus point: the guy behind the plexiglass was extremely courteous. But I wish The chicken tasted as flavourful as Boston. The chicken drumsticks were a good size, but the wings were oh so tiny. It seems to be a common complaint when I look at the latest reviews. Bonchon management, honestly, are you doing anything about this or just replying back to comments? read more

I was craving Bonchon so bad I didn't look at this location's reviews. So sad too... their chicken didn't have that classic great Bonchon crunch. Their soy garlic glaze had good flavor but it would have been SO much better on crunchy chicken skin, and not the soggy ones we had. Sad experience at this Bonchon and we shant be returning! Get with the program Bonchon Newark! read more

I went back there the next day and brought all the spicy wings but they didn't give me my refund!The guy called AGNES one of the owner she refused to give me my refund,she told the guy that it's company policy not to do refund!!wow!!!even it's their fault they won't!!! BONCHON management you have to do something about this location! I already contacted the corporate but they haven't email or call me back!!! Anyway I still want to thank the cook his name is JOHN he came out and followed me since he heard the conversation between me and the other employee, he asked if he can just cook a new batch and replaced it,told him the party was over and I can't eat all that chicken. He said he doesn't like his customer living upset.Wow!that line supposed to be the owner saying to her customers! If you can see my review JOHN, Thank you! You deserve a better place than there. read more