Have ordered from here before without issue. All good things come to an end. Today at lunch, I ordered one pan of fried rice for a dinner event later that night. The owner/lady noted it would be ready to pick up after work, she thanked me and hung up. When I went to pick it up the place was empty. After calling out "Hello!" for a little bit, this guy walks in and goes behind the counter. I start telling him what I ordered and he informs he's working on the phone lines and doesn't work there. Finally, the owner/lady came out. She looks annoyed. Sadly, I learned my order was not ready--it had not even been made. When I asked her why, she said, "We were scared no one would pick it up." I reminded her she had my cell phone number and she had over 5 hours to call me back and ask me to pay over the phone. She laughed out loud, but offered no apology. I couldn't find the humor in it and walked out. She chased me down and said I could still get it, if I just waited 10 minutes. I didn't have any options and had an errand to run, so I said "ok" and told her i'd be back in little bit. I came back in 15. The rice was ready, but the register was down and I had to wait another 10 minutes for them to get it to work. I get to the even and remove the foil off the rice. It looked like a leopard. Most of it was dark with soy sauce and then there were spots of white all over, the rice had not even been prepared decently. It had barely been mixed, leaving half of it without any flavor. Thankfully, I had picked up trays of BonChon, so the group I was feeding had some great protein, but they ignored the spotty fried rice. I was charged 67 bucks for a half tray of useless ingredients and laughed at for wasting over 40 minutes of my time trying to just pick it up. I will not be back. They're not bad people; they just don't value the customer. read more

Stopped in for a weekday lunch. Affordable and tasty spot that does quite a bit of takeout. After enjoying my lunch, I also ordered a few dishes to go for dinner. The sweetest family runs it, and the service is excellent at this neighborhood staple. read more

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Mann this place is a hit or miss with their service. Tried ordering over the phone won ton soup. A robot sounding thing answered the phone and was very unclear to understand it. I was trying to order won ton soup, then they asked which meat chicken, pork, or beef. Which i didn't want the added extra meat but ask for veggies instead. Which the robot sounded so unclear that I hung up and sent my husband. He tried asking for what I ordered and they said they don't do that? Which I don't understand how hard is it to understand won ton soup, with added veggies instead of meat?! Something so simple, and yet too complicated to understand? I don't know what is going on with their phone system but that was a mess. read more

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Actually a really good place! I was a little skeptical as it didn't even seem open at the time, & there wasn't very much action going in & out, but i'm so glad i decided to give them a try. The lady working the counter was extremely nice & very thankful for my tip as if she doesn't receive very much tips which makes me a little sad, as she was such a delight that i even went back the very next day for another plate of chow mein. We always have to go with the pork chow mein whenever we go someplace & let me tell you it did NOT disappoint! We also got a side of spring rolls which were decent, but one day we'll go back to try the other options they have. Make sure you order ahead if you don't wanna wait 10-15 minutes as everything is made freshly. Amazing hole in the wall find. read more

New Ocean - entrance - Szechuan Near Me - Newark, California

New ocean is a great place to go it's cozy it's comfortable and I always have a smile on their face I highly recommend them I gave them a $5 if I could give him a 10 I would give him a 10 because of their tasty food they have so many selections of Chinese food you could pick out of their hospitality is top 10 plus it's a place that you bring your friends and family to kick back enjoy their meal and to just chat or enjoy each other's company this is a place to be comfortable and their food is excellent should try them if you love Chinese food this is a place to go cuz their food is real tasty and the ones that you do bring there will be content and happy that you brought them there so try new ocean you won't regret it their hospitality is top 10 so join me to new ocean you won't regret it you leave there with a smile read more

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Order food delivery, took about 30min and everything tasted delicious! Recommend the honey walnut prawns, chicken fried rice, mongolian beef, orange chicken and crab Rangoon puffs. I also ordered a side of white rice. Everything was reasonably priced! I love that everything tasted fresh and how its supposed to taste. Nothing was greasy and it was all flavoful. I haven't been to the restaurant itself yet but plan to do so. Shout out to my friend Juanita who told me about this hidden gem and local biz. read more

i've been coming here for several years now, and it is still one of my favorite chinese restaurants in the newark area. the food is really good and the service is amazing too. the owner always comes out to personally make sure we enjoy the food and the ambiance is a nice family owned restaurant vibe. read more

New Ocean - Szechuan Near Me - Newark, California

Food was good and came out quick. The place is also nice and clean. We got the honey walnut prawns and shrimp fried rice. The prawns were excellent and perfectly crispy. The fried rice was average. Will try their chow main next time. I don't understand why some reviews are saying the lady was rude. She was nice to us when we came. read more

Ordered takeout here since it's close to my house. Ordered over the phone and it was ready in 15 minutes. Quality and taste was decent! Price and portions were fair. Would order here again. read more

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This place is my always go to Chinese food when I need my fix. I usually order the hotnsour soup, sweet & sour pork, mongolian chicken, walnut prawns and their salt pepper chicken wings with extra steamed rice. I go so often that the lady remembers my order and often offers me a free drink. My picky toddler loves their food as well so it's a win win! read more

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Service is very welcoming.Really fast with meal time. I enjoy the family vibe ,and I absolutely love the spicy fried rice. Hands down the best place for spicy fried rice you have to try it! Its amazing. read more

The Combination Rice is amazing--loaded with shrimp, chicken, and more. It's one of my favorite dishes at my go-to family restaurant. The portions are generous. The lady is always friendly, making every visit a positive experience. Highly recommend! read more

This is a pretty small restaurant. The decor is not the best but it is clean. The food here is amazing. We love everything we ordered, even my very picky 10 yr old that only likes plain white rice liked the beef chow fun. The sweet and sour chicken was one of the best I had. It's so flavorful, crispy outside, moist inside, delicious pieces of chicken. Beef chow fun was cooked and flavored perfectly. Mongolian beef was delicious, spicy but not overly spicy. New Ocean tofu (?), wonderful crispy, deep fried tofu with a flavorful sauce. Egg fu yung was so full of meat and bean sprouts, so good. The service is great too. They are so sweet and kind. Definitely going back. read more

Today I walked in to New Ocean alone while my man parked the car. The Asian woman who was taking orders behind the counter was not friendly at all. No greeting no smile, nothing. This was my first visit and I wasn't familiar with the menu. When I asked questions about the menu, she reacted as if she was irritated by my presence or me asking about the menu items. She was so unprofessional that I sat down and told her I would let my man order since he and his children have been here before. When my man walked in she was overly kind to him, greeting him with a smile asking him how he is doing and explaining to him his options. When she realized we were together she asks "are you with him"? I answered yes but by this time I was offended, had nothing to say and honestly wanted to leave. Thank God we ordered to go!! This place obviously doesn't value new customers or maybe black women as customers. I'll never go back again. read more

Best Chinese food Iv had since I was a child . Food is always delicious and fresh. The owner is always so kind and provides great customer service. The restaurant is normally very peaceful and has a great vibe ! I truly recommend it . read more

New Ocean - Combination Fried rice, and orange chicken - Szechuan Near Me - Newark, California

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Jimmy the date was not for the date posted it was for prior dates. Like I said the service is terrible. Go ahead and say that your race hates black folks. Clearly she demonstrated it in multiple accounts. All I can say is that I tried with this place. And never again. Never ever. read more

I love this place. Good food at fair prices. The cook lead is a real hardworker who is social. I enjoy coming here because they offer good service and it feels like home. I usually buy Walnut Prawns, Orange Chicken, House Special Chow Fun. I highly recommend if you are not looking to cook for the night. read more

New Ocean has the elusive hung tao yee foo won ton so we had to try it. We ordered 2 orders HTYFWT, plus beef chow fun, chicken wings and pork chops. Everything was OK - a little lacking in flavor for me. Probably won't be back. There are better options for my HTYFWT. read more

RUDEST CUSTOMER SERVICE EVER FROM LADY WORKING UPFRONT. disgusting attitude doesn't get you anywhere especially running a restaurant. so sad that 50% of the reason i'll never give support to this place is due to the service thats provided. doesn't matter if you're eating in or take out its terrible and rude. they went downhill. did a to go order of soggy, chewy orange chicken & oily fried that was so oily i had to stop eating because my body was telling me no more. the soup was not good either just bland. best part of my meal was my soda. i use to come here for yearssss & never again. read more

My family and I love this restaurant. If you want a quick and tasty meal, this is the spot. The Mongolian beef, salt and pepper prawns and hot and sour soup are my favorite. They are a small family owned restaurant, we see their kids there sometimes. The lady is very nice, she always offers a free drink when my kids are with me. read more

Love the pan, seared garlic, green beans and shrimp fried rice. All the items are good ready in 10 or 15 minutes hot lotta food the order I just mentioned feed three people Whoopi. read more

We had a variety of dishes, Honey Walnut Shrimp was so delicious! Both the sesame 35. Sesame Chicken and 30. Orange Chicken were divine! The bbq 120. BBQ Pork Fried Rice was perfect and the egg 4. Egg Rolls (5) (Vegetarian) were flavorful! The 9. Crab Rangoon (6) were the only thing that was not perfect, kind of over cooked and hard. We would definitely recommend this place! We had this door dash delivered so can't speak to inside of the restaurant. Food was delivered in the 20-30 minute window they gave us and was hot. Looking forward to dinning in soon!!. read more

New Ocean Chinese Restaurant is located in Newark. It had been awhile since the last time I ate here. Since most Chinese restaurants in the area were closed on Tuesday, I decided to go here since they were open. After parking (they have a private lot behind the restaurant), I walked in and took a seat at a table. The staff were friendly and attentive as I looked at the lunch menu. This is a family run restaurant. After a quick look, and reminded how inexpensive the prices were, I ordered the Garlic Chicken with Steamed Rice lunch special. I got some Hot Tea and a Bowl of Hot and Sour Soup while waiting. Soon my lunch plate was delivered to my table. It was tasty and filling (and cheap). I will have to make a habit of visiting more often. read more

New Ocean is a great local Chinese restaurant if you want quick tasty food. We almost always get the same things - fried salt and pepper fish fillet - shrimp friend rice - eggplant with tofu The owner is working extremely hard and I've seen her working the front and cooking throughout the day. The interior decor isn't the greatest or up to date and the seating is not the comfiest. But if you're getting takeout the food will not disappoint. We are so glad we found a local spot we can return to regularly for quick and tasty Chinese food. read more

New Ocean - Shrimp fried rice, salt and pepper fish, eggplant with tofu. We get this once a week always packed to the top. - Szechuan Near Me - Newark, California

I'm rating thi for the service. The food is good but the service is really bad. we walked in tonight to eat there and for 15 minutes we were never acknowledged and we were the only customers inside. they need to hire someone to help them . very poor service. read more

We've been ordering from here for the last 4 years and they never disappoint. Our favorites: calamari, salt & pepper fish, orange chicken, beef with black bean sauce and chow mein. read more

My family and I place a large order from here once a month. We love the food, it's tasty. I've read some of the other reviews, maybe they caught them on a bad day, because the food has flavor. The prices are reasonable, and I've never ever been treated poorly or experienced any rude behavior by anyone that works there. I've lived in Fremont for 15 years, and this is our Chinese food go to for years now. I recommend New Ocean Chinese Restaurant. Our usual order includes Beef chow fun BBQ pork fried rice Green onion pancake Salt and Pepper prawn Honey walnut prawn Orange chicken (I'm not a fan of this dish from any restaurant but my children enjoy it) Rice Won Ton Soup Garlic bok choy Salt and pepper tofu Potstickers with soy sauce and vinegar Soy chow mein All delicious read more

Been coming here for years. Food is always great. Flavor is always consistent. If you want some good Chinese, this is the place.

Great food. Been there for a long time. We have been getting takeout and delivery for years. Food is always fresh and tasty.

New Ocean is clean. decor doesn't look it's changed for decades. lots of seating. offerings: standard americanized chinese menu, few szechwan, hong kong, cantonese entrees. eats: kung pao lunch special (7.50) -egg flower soup not thick with thickeners -small portion of stirred fried chicken, cucumbers, green peppers, onions, diced bamboo, peanuts and celery. not spicy. -fried rice average with extra sliver of black hair embedded. (mine's white.) leftovers: -lots of parking somewhere on block. -lunch not a good value. read more

Best potstickers in town!!! Friendly staff every time! One of Newark's hidden gems! Food is consistent and always good!

I usually love this place but the last 2 times the prices are goin up and this is the 2nd time i ordered crabragoon and there was no crab nothing in the middle it was fried wonton and thats it and i almost broke a tooth the wrap was so hard never again . I paid $9 for hard as rock wonton wrap no filling when i called told them they couldnt put back on my card i would have to drive all the way back there to get money back and its 105 out im so pisst . read more

"Stick to what you know" (My Husband, 2018). I hate to say my husband was right.. I thought I would try a different Chinese restaurant rather than my usual and ugh... I wish I had of listened. The food was not very good in my opinion. 1. I was looking for shrimp fried rice and I saw Prawn rice in maggi sauce with rice. This was the closest I saw so I figured this was it.... womp womp womp... NOPE... 2. I asked for certain veggies in my rice.. I was told that they cannot customize my order ... (I always order my rice the same) 3. I saw a review say the crab rangoon was very good. The best crab rangoon I had here in Cali was from Lathrop... when I opened this crab rangoon.. I swear it had the consistency of hashbrowns. Shredded "crab meat" and no cream cheese . Ugh.. seriously....Look at the picture. Overall, this place did not do it for me. The food was dry and lack luster taste wise. It left much to be desired. For once in my adult life, I did not finish my Chinese food. I will not try this place again. I am going to stick to what I know next time.... I refuse to tell my husband he was right ‍‍‍ read more

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Been coming here for awhile. Sadly no more, everyone was saying what happened! This is terrible! Even the Coca-Cola was expired. We had the combo fried rice spicy and it was bland and over cooked. The beef chow main was also over cooked and the beef was gross. It was so bland and just terrible. The orange chicken was the same story. We also had an order of salt and pepper wings. It was weird how all the wings had broken bones. They needed to be cooked a little longer. They were the only thing not over cooked but under cooked. Really surprised and not going back. Too many things wrong. Maybe they changed cooks or something but we won't be going back. read more

Most rude and condescending service I had in my life dealing with my own people. I'm ashamed to be Chinese because of people like them

Don't ever Go there if you don't want to get treated rudely by this owner Lady. Customer service is very important not only for the customers but also for the owner of business. But this restaurant customer service is terrible and the lady inside can't even take the order. She's super rude and talking some Chinese stupid shit. They think we don't understand their language. I understand their language, this is what she said ,"I don't know what she gonna order, she keep asking .'" She even said its annoying to take my order'. Woow thats unacceptable talking in front of customer like that. Of course, I had to ask a bit what I want to know since thats my first time being there. I'm pretty sure the lady like this always gossip in front of her customers who came to ask about menu and Trust me she will show her impatient impressions if you taking a bit longer than what she expected really quick! I just leave and never go back there anymore. No standard and bad attitude! They don't know how to ask the customer nicely to take an order. One was sitting and another one just walked away to take the phone while I was ordering without saying anything. She also yelled at the customer! Woow I don't know how they do business. They don't even deserve one star actually! Here's the tip to the rude lady: if you're not willing to explain the customer what they wanna know, Don't do business, you're just ruining your business treating customers with worst service. read more

Worst Chinese food I've had in a very long time. (Never letting my dad choose a new restaurant again, Leave the yelping to me dad...) Should have just walked out when there were no chopsticks on the tables. (FYI, I am Chinese. I feel like majority of people who gave this place good reviews are not Chinese, and do not know what these dishes are supposed to taste like.) Parking lot has no lines to indicate parking spaces...Just guessed at the parking. Stir fry eggplant dish had some canned bamboo shoots in it that were not rinsed before cooking. It messed up the entire flavor of the dish. Yuck. Tomato noodles (no idea why my dad wanted to order this) tasted like noodles plus sweet and sour sauce (like on the generic sweet and sour pork made for non-Chinese people). The noodles were OK, nice and chewy, but the flavor of the dish made it inedible. My dad felt bad for his poor choice of restaurant and ended up eating alot out of guilt. I snacked on the added bell peppers in the dish that seemed OK since I was craving some veggies. The onions however tasted weirdly sour like it had gone bad. Funny cuz I spit out the onion cuz it was funky. and 5 minutes later my mom tries one and does the same thing. Forgot the name but some stirfried tofu dish literally had pork sung on top as a garnish or flavoring. Reeked of cheapness and laziness. Tofu consistency was nice with a good stirfried skin and soft interior, but the taste was off, (like every single dish) Stirfried green beans had a good flavor but was wayyyy too salty, it was almost inedible. they added cha tsai (pickled mustard plant) which was the culprit of the saltiness. These pieces really were inedible, like eating a spoon of salt. All 4 dishes ordered were fcked up some how. Also weird thing that happened, our receipt came back with the tip line already typed with $0 (paid by CC). No idea what that was about, but we reluctantly left some cash on the table. read more

This was our first time ordering take out from New Ocean Chinese Restaurant. I really wanted to try this place out, the food itself was OK, and the portions were too little especially for the price that I paid. I understand that business' were hurting due to the pandemic, but the portions were ridiculously little, and Chinese food ingredients aren't expensive. The pictures are provided so you are able to see the portions. Disappointed to say the least. read more

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Love the food here. We have lived in the area for many years and always drove by. The food is very good. Be sure to tell them no MSG. Next time we will dine in. read more

Ordered some salt and pepper fillet, chowmein and sweet corn soup. Salt and pepper fish fillet is the only good one primarily because it actually had some salt. The rest of the two dishes were inedible because they had no salt. Not less salt. No salt. If you are in the mood for some salt and pepper fish fillet go ahead otherwise skip. read more