I visited this establishment for the first time on 3/28/17 with 3 friends for late dinner. The floors and tables all looked clean, building looked freshly updated, and the bar appeared to be well stocked. Our server was polite and friendly. She happily explained the speciality drinks and answered our questions about the menu. Food was fresh, tasty, and very hot. The kimchi was delicious and the bibimbap with bulgogi was great although it did need a little salt. We also tried a small platter of the famous chicken. It was well worth it. Our server even explained the cooking process to us. The mixed drinks were also well made. Just the right amount of alcohol. I did not get a chance to visit the bathroom, but everything else looked very clean. You can see into parts of the kitchen from where we sat and everything seemed to be neat, organized, and clear. Over all we it was a great experience. I left saying that I was already thinking about what to try next time. :D read more

Don't listen to these other reviews. Food was fantastic, facility was clean, and server wasn't an a-hole. I'm not a damn food critic and neither are any of you. Someone was actually griping about food presentation? This isn't a $200 dinner type place for crying out loud. this place was great. 5 stars all day read more

Ohhhh Yeaaaa!!! Chicken wings where so delish!! Extra, extra crunchy :).... My friends told me how good it was and now I'm hooked!! Parm fries were good as well. Service was quick and the waiters were very helpful and knowledgeable. I had the half & half & i loved them both, but i think the spicy wings are my fav!! Can't wait to go back.... read more

Bonchon Midlothian - Half & half wings & parm fries... Yummy!! - Chicken Wings Near Me - Midlothian, Virginia

You can choose to eat-in here, but Bon Chon is absolutely my favorite take-out indulgence. There are lots of good things to choose from, but the wings are the best. I prefer the soy garlic, but my husband loves the spicy - Warning: he likes his food Spi-Cee, so those wings probably have a nice kick. I also enjoy the garlic fries. There is a full bar and nice variety of beer and wine, with happy hour specials. The staff is warm, friendly, and always attentive. You will become addicted! read more

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Oh my gosh. Get the chicken wings. They are delicious and perfect. When I first came here it seemed kinds weird, like, Garlic Soy Chicken wings? Ehh...I really love buffalo wings and my husband likes bbq wings, and the ones here seemed like weird flavors. But I am so glad I tried it! I got the half & half wings (5 Spicy and 5 Garlic Soy). My favorite chicken wings of any establishment ever. The sauces are just really awesome, not weird at all. My husband loved them as well, and he is so picky with food. Now you are wondering which of the two sauces is better? The answer is both. Both are better. :D read more

pretty bummed with my experience. my order was later than I was told it would be, but that's not a dealbreaker for me. I ordered the pork buns and the bulldak. The pork belly on the pork buns was way over done, to the point that I couldn't bite through it, and the buns themselves were like hockey pucks. and thennnnn the bull dak. bull dak is supposed to be spicy chicken stir fried with rice cakes. right? RIGHT? not a single rice cake. I'm still digging in it right now, hoping to find a buried rice cake. nada. so so so so bummed. read more

My fiancé and I just so happened to stumble upon this place on it's opening day 6/11. I'd heard nothing but good reviews from some who frequent the West End location but this was our first time. It most certainly lived up to the hype! We ordered the Shrimp Shumai, a 10 piece wing (half & half) and potstickers (half & half).... EVERYTHING was amazing and we instantly designated this our new spot! The chicken and potsickers are so perfectly crunchy and the sauces are quite delicious (though I'm a little partial to the soy garlic). We have since gone back (6/20), again we had wings and potstickers (I'm pretty sure those two will be staple items each visit lol) and we also tried the house fried rice... easily some of the best fried rice either of us has had in the Richmond area. This place is all 10's for us so far and I highly recommend it! read more

Bonchon Midlothian - Half soy garlic/spicy wings & potstickers and house fried rice. - Chicken Wings Near Me - Midlothian, Virginia

I have been to a good amount of Bonchon franchises around the Richmond area, and this one is a real let down. I also find my recent experience strange because my last visit (months ago) was nothing but positive. The service here is exceptionally well. Our server was accommodating and the food didn't take too long to come out either. Unfortunately, the portions we were served were ridiculous. It's almost like this restaurant uses a salami slicer to prepare their chicken strips. I can't recommend this location when other Bonchon's are willing to serve actual entrees. read more

Bad service. Got a text that the food was ready and it wasn't. Belligerent wait staff. Just really terrible service here at this location. Less than 1 star. read more

Because of the number of mishaps I'm about to discuss, I realize that this review isn't going to sound believable. It may just look like a rant from a typical, whiny, the-customer-is-always-right prick. That being said, I must stress that this was their first night open (6/11/2016). The staff was also extremely nice and polite. If you have been introduced to Bonchon in Nova or in Richmond, this is going to be significantly different in terms of style, portion size, and flavor. The takoyaki was rather cold. Not sure if this is a stylistic choice? I've always had these hot. It also doesn't have the characteristic bonito flakes (the crackling tuna shaving things) on top. Another choice by the owner, I guess. The seasoned fries are served in a cone-shaped thing. Not the large basket we've come to expect. The seasoning itself has good flavor. Fries could be crispier. Incorrect beers were delivered to the table more than once. My friend got tired of complaining and just drank what they brought. I reckon he didn't want to seem like a jerk. Good on him, since we could tell they were trying. And.. LoL. Speaking of the beer: We did a double take when the waiter told us that Kirin Ichiban is a Korean beer. I wanted to tell him, but didn't have the heart since he seemed like a nice person. Waiter guy, if you're reading this, it's Japanese. Be careful when specifying whether you want half & half or a full order of your chosen flavor. Just make sure they hear it and relay it back to you. You get the picture. Also be advised that their chicken will come out significantly oilier than Broad Street's. For some folks, I reckon this could be a plus? And yeah, it is supposed to be double-fried. But the amount of oil still on the chicken and on our faces was a BIT excessive in my opinion. This was made more evident when eating leftovers the next day. Normally, there's a bit of crispness still in the chicken 12-24 hours later. But this chicken had so much oil that the skin was completely soft and mushy. I still ate it though! Just squeezed it with paper towels first. The salmon avocado ball is probably the thing that is going to make me sound like a liar. There was a hair in it. Not much else to say there. The manager apologized, took it back, and gave me a new one. Please also note that these are one-third to one-half the size of those at the Broad Street location. So... Overall, it was not the best experience. Maybe they were actually trolling us?! Haha.. But like I said, this was opening night. So they can hopefully improve. All of the staff was friendly and professional. read more

Prices have gone up significantly. Check before you order take-out. They were already pricey for what you get, now priced off my list. A friend visiting wanted to try it so I gave them another chance. read more

First Bon Chon experience and I was very satisfied. Chicken is crisp and crunchy on the outside and extremely juicy and flavorful. Staff was friendly and restaurant was clean. I'll certainly return for the wings and to try out the rest of the menu. read more

Bonchon Midlothian - Wing lunch combo - Chicken Wings Near Me - Midlothian, Virginia

So, the flavor was good and they did not over cook / burn my chicken this time... when you're craving fried chicken, this place is better than any grocery store or KFC choices... the main reason I am not giving a higher rating is because they shorted me 1 drum stick. This is the second time they have given me 9 pieces versus the 10 I paid for. read more

This was my second time going to this location, unfortunately both cases were mediocre. The second visit was a couple days ago, of course during the pandemic. I firmly believe in supporting restaurants during this time as I know it's a struggle. My family and I order carry out to avoid the inside crowd. Upon arriving to Bonchon we checked in as instructed for our curbside order. We were shocked to not only see what was a group of 30 people who were having a birthday party but no one was wearing a mask despite the sign on the door stating to. We saw ONE PERSON and that was the waitress. The bartender and several other employees down to the lady who brought our food out were not wearing one. She called herself "distancing" by standing inches from our door. Absolutely ridiculous! After a 30 min wait after they couldn't find our food (was in the wrong section), no mask wearing by patrons or employees and the food we will not be returning to this particular location unfortunately. read more

Won't be back to this location.... I recently moved to Midlo area & was SO hype when I found out a Bonchon was 7 mins. from my house. There was numerous issues I had with this location. When I ordered online it gave me the option of to go or Curbside pick up. FYI: There is no curbside pick up, After waiting outside like the website said I went inside to pick up my to go food, arrived inside the General Manager who I assume was the GM due him wearing a button down was working the behind bar wasn't wearing a mask, that creeped me out.. So I just wanted to get out of that restaurant. I arrived home & was really disappointed in the food. I got 12 soy garlic boneless wings side of coleslaw & potstickers with spicy dipping sauce. The boneless wings had a splash of sauce on it mostly dry, Definitely weren't double fried. The potstickers were the same with just a splash of sauce on them to top it off my coleslaw wasn't in the box. This was a huge disappointment. If u want GOOD Bonchon GO to the WEST BROAD location. Sad because a few days ago I talked my friend in to checking out the WEST BROAD location she raved about it. read more

This place just opened and I have been to the other locations. But this was close by so I thought I would pay a visit. We called ahead and placed an order for their combo wings. When we arrived our chicken was ready and we wanted to order rice cake for to go. We asked how long it would take and the server/bartender was very confused. He did not know the menu, nor did he know what was available. He wasn't a bad person, he was sweet and kind but he had no training. Lack of knowledge of the menu. So we waited.. And waited. While sitting and waiting, I witnessed 3-4 employees just standing around and chatting with one another and laughing. There were customers around and no one cared. While waiting I opened our box of chicken and noticed that our complimentary pickled radish was missing. I asked the server what had happened, again he looked confused and said how they ran out of radish earlier and will check if there is more, and if there wasnt anymore he would give me rice. Not so surprised there wasnt anymore radish and he gave us rice instead. First, you should never give nothing to customers when something runs out. Instead you should take the initiative and put something else, like pickled kimchi. Second, the serving of the rice was a complete joke. You charge 1.75$ for that little thing? That is a huge markup. I would know... I am asian. Anyways, after 30 mins of waiting for rice cakes, it came and we left. Safe to say, i wont be paying another visit here. I will just drive further for my bonchon chicken. We came home to enjoy our cold chicken and cooked our own rice. read more

Service wise, they're still getting it together. So I'm going to leave that alone for now. I've visited the West End location once before and much preferred the vibes and decor. There is a lack of energy here but again... They must still be working through this new location and it's kinks. We ordered half soy garlic/half spicy wings and they were tasty! We tried the takoyaki (fried octopus dumplings) and they were ok.. I've never had them before so I didn't know what to expect. The water was gross. Is that a weird complaint? I think they must put lemon in the water to seep as there was no actual lemon present. Not a fan and water is needed with these spicy wings! read more

Great Staff and very clean. However, Why are there Red Bell Peppers in Bibimbop? Makes a Korean dish taste like knock off Fajitas. Please stop. And Dol Sut means hot pot, the one we received was tepid at best. Cold fajita aside, The fried chicken was delicious and if i go again I will be sticking to that. read more

Yum!!! Found this gem while heading to t mobile and I'm so glad we did!! It was hard for us to find good spots to eat at since we moved here and this will be our go to destination! The food was Amazing! Great food and we spent less than we normally do at other places. We ordered Fries, Bolgogi Bibimbap, and 30 pc wings half spicy, half soy and garlic which came with a side of rice. Sooooo good! I normally like spicy, but I couldn't handle it. Lol my husband had to eat all the spicy ones. My kids and I enjoyed everything else. Our Waitress Barbara was amazing and very nice! read more

Decided to try this place on a whim and we were not disappointed. We shared 2 large appetizers: the combo wings and Salmon Avocado Ball. The combo wings were very crunchy with juicy chicken inside. The soy garlic sauce is amazing and we really enjoyed the sweet crunch sauce as well. But it could've used a little more sauce. It comes with coleslaw that pairs very nicely with the wings. The Salmon Avocado Ball was our favorite tho. Delicious blend of flavors that left us feeling full and satisfied. Our server was very nice, quiet, made delicious recommendations and very attentive. read more

This place has really gone downhill. Our two most recent orders had chicken that was so over fried as to be inedible. The wings were hard and black. Other locations might be better, but I will avoid this place foe the time being. read more

Was hovering between a 2 and a 3. I actually do have a love/hate relationship with all Bonchons. One day they can be a 5, the very next they can be 1. The problem with this one is the fact that The chicken is always dried out, minus one visit. The flavoring can be amazing, but why should I need a gallon of water for just one meal. I recommend people try Bonchon and maybe you'll get lucky like my one visit at this specific location. If you do get lucky count your blessings and do not expect it to happen very often here. read more

I've been to the west end location many times and always had a good experience. We were looking forward having a location on the southside. I went on my second visit here today for eat in lunch and to make a take out order for my wife. I ordered Pork Buns which were supposed to be pork belly. Buns arrived with pork loin. Spoke to the manager who was courteous and removed them from the bill. He seemed a bit clueless as to the menu. I'm not sure how that kind of substitution gets made in a chain restaurant like this. Ordered chicken for myself that never came, the bartender never entered it in the computer. They brought out my wife's take out order and at that point I had just had enough. I paid my bill and left. I understand having some growing pains in terms of service, but they have been open a month now, and at the time I was there, the employees outnumbered the customers 2 to 1. I ate some of my wife's chicken when I got home, because the chicken is pretty good. For now, I will just make the drive to the west end location. read more

This location does not cover their wings fully in sauce and does not always double fry as they are supposed to. If you have ever tried the other locations, then you will know the difference and understand when you are not getting what you pay for. read more

Their chicken strips are the bomb and taste delicious with the soy garlic sauce. The seasoned fries are tasty as well. The food didn't take long to come out. We sat at the bar and the bartender was friendly and attentive. I would recommend to anyone looking for yummy chicken! read more

Not the same as the Broad St. location. Wings seemed much smaller. Usually can't finish half my order, finished it all. West end store brings whole gojujuang squeeze bottle, I got little container here. Waitress said corporate told them to shrink size of chicken wings. Will have to revisit west end store to verify. read more

The service in this place is horrible. I did my online order 30 mins ago. I saw my food on the bar when I walked in. I have to wait 15 mins to get my foods. Btw the servers are not busy at all. They just donot know how to run it. read more

Extremely bothered by this location today. I always order 20 wings, half and half take out. Today though, was the first time i got miniature wings that didn't come close to filling their normal container. Definitely wasted money today. Never again! Very disappointed with this branch. MUST CHECK YOUR ORDER. My trust for this location's wings is gone! read more

Our waitress Barbara was amazing! Came here today for lunch after having a bad experience at a different location, I am now again a fan of the chain. Good was excellent today, everything seemed fresh. Will definitely return to this location in the future. read more

Great food at a decent price. The chicken wings are nicely fried crispy and the garlic soy sauce flavor was wonderful. The chicken tenders were cooked just right. read more

I live off the Turnpike, and there's usually no shortage of Korean restaurants around, but this is the one closest to me and doesn't look like a sketchy hole in the wall. The kimchi pancake trio is not available at this location. The food definitely has a bit of a chain recipe feel to it and a lot of things are smothered in cheese, but it's really not bad, and the manager is actually quite nice. I've had the bibimbap and the (cheese) buldak. The latter wasn't anything to rave over, with the spice not hot enough for my tastes, and the rice a tad undercooked. The bibimbap came with a large portion, half of which I had for lunch and the rest I took home for dinner. Of the two things I tried, I thought this was spicier than the buldak after adding the sauce the manager gave me (even though the buldak is supposed to be one of the spiciest items on the menu). I have had the Bonchon soju lemonade and as someone who isn't big on the taste of alcohol, I appreciated how sweet it was, with enough kick to make me a tad tipsy (keep in mind I am a lightweight, however). I'd definitely go back again because the place is very clean and the manager makes me feel welcome, but I am sure there are better places to get homemade Korean food than a chain restaurant; so I can't give it a full five stars. read more

They get one star because the bartender that helped me was extremely pleasant. So being in restaurants I hate to do this, but this is the worst BonChon I've been to. How excited I was after moving from NYC that there was a BonChon here, what a disappointment. The wings had the perfect texture, but the sauce lacked flavor. The bibimbap was literally the most bland I've ever had in my entire life, no exaggeration. The pork buns were ok, and the pickled daikon was barely pickled. Korean food is my favorite, but this BonChon was the worst. For the price of what you pay, it should be way better...just sayin. read more

Buffalo guy here, so I know my wings. I have had wings in a lot of places, and I always say that the best wings I've had are in Buffalo. Then I tasted the wings at Bonchon...and I'm addicted. My wife and I come here all the time, but I never thought of ordering wings...that was a mistake...they are amazing, I start drooling as soon as we mention coming here...and the potstickers...oh my God! The soy garlic sauce is amazing, I would drink it out if cup...the service is really good, quick and very friendly. I wish I could give this place 10 stars. read more

Wings and French fries are crispy and delicious! The service was fast and pleasant. They're reasonably priced. Great wings. read more

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Ordered and paid online- Easy, then waited 45 min to pick up the order after I got there-wasn't done yet, order was cold and the sauces for the popcorn chicken weren't in the order-no utensils either for the dinner we ordered. This was my first time trying Bonchon Chicken because my daughter had bragged about their food and chicken nuggets with sauce-very very disappointing and I won't return unless something is done concerning this absolute mess-believe me-I really wanted to give a 5 star review and enjoy a meal with my daughter that she loves, didn't happen and neither did the 5 star rating. read more

Came in late after closing and met the owner. Served us no problem - great Henny, chicken and mochi. The best place to cap the night on a trip to Virginia read more

These are some of the best wings that I have ever eaten in my life and I consider myself both a chicken and a wing connoisseur. Both the soy garlic and spicy are so delicious. I usually get the half and half so that I can have the best of both worlds. The fried rice in the past has been a bit too greasy, but that is not why I go to Bonchon. Also, their fries are amazing! read more

I stopped by Bonchon for takeout chicken when it first opened and liked the food a lot. The bartender was chatty while I had a drink and waited, so it seemed like a nice place to visit often. However, I returned last night for my birthday with some trepidation after reading many reviews knocking everything about it. Boy, was I pleasantly surprised! Our server D came right over and seated us, then served us promptly and attentively and gave us good advice on how much to order. Granted, it was kind of a slow night, but she was great. We had Takoyaki (fried octopus dumplings with Japanese mayonnaise, katsu sauce, and bonito flakes), Shrimp Shumai (steamed dumplings with honey dijon), and a Salmon Avocado Ball. Every bite of every dish was absolutely delicious. We also got to try some chicken strips as a "Happy Birthday" gesture. They were light and perfect, with more a tempura batter than KFC's heavy coating. This is the go-to place when you're tired of eating the same old thing. I want to try many more menu items, like the chicken wings Bonchon is known for and a bowl of bibimbap Whatever issues this restaurant may have had getting started seem to be resolved. The food was just exotic enough for a little adventure, fresh, tasty in refreshing ways, and served promptly with a smile. It doesn't get any better than that. read more

The chicken and food I heard is amazing. My first time when I tried the fried chicken The flavor profile melted and brought out life and passion in my mouth. The aroma and there was such a nice flavor profile of spiciness if you're into the spicy chicken which is mainly made of Korean hot pepper sauce and a nice drizzle of sesame oil with a nice batter fried almost like a Panko like texture. The other flavor of the sweet garlic is a nice comfort food for those who do not like spice in fire in your mouth. This is more of a comforting flavor profile of soy sauce and garlic. It was so comforting. I first tried Bon Chon chicken in the Mother land land of the morning calm South Korea when I was a kid. I was so excited to see that this franchise is doing so well. I will definitively be a fan of this place. Chicken and vinegar moo or turnip for those who don't know what moo is. Hope to be back in RVA but if not I'll drive my butt to Charlotte. Hope you enjoy read more

Bonchon Midlothian - Chicken Wings Near Me - Midlothian, Virginia

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I enjoy the wings, I like to dip mine in the dijon mustard or the ginger sauce they have. The drinks are super good. Bimbimbap was good, shrimp appetizer and the seafood fried rice was good too. I'd give it a 5 but the last time I went the waiter wasn't very friendly or attentive and we were the only table there. There is a waitress there that's an older woman who is super friendly. The first time I went there was an older gentlemen there that was very friendly and welcoming, might have been the owner or manager. read more