The service was excellent, my waitress Brianna was very kind. The food was delicious and delivered to the table in a timely fashion. Overall I had a great experience!! read more

The food was excellent Lo Mein noodles cooked to perfection , Shrimp Fried Rice also excellent, managers and hostess great . Server Jenifer not pleasant nor very attentive. read more

I am extremely disappointed with my last two experiences at P.F. Chang's. On Tuesday night around 9:00 PM, the manager took my order for the Teriyaki Trio and two entrées. Instead of telling me they were short-staffed, out of certain items, or close to closing, I was given food that appeared rushed and poorly prepared. The meat was burnt and extremely dry with little to no sauce, and the rice was undercooked and wet. This was not a cheap order, and we did not receive the quality we paid for. I called and spoke with Manager Michael Warner. Before I even had the chance to fully explain, he immediately apologized and offered to replace the meal with two complimentary entrées. I appreciated how professionally and respectfully he handled the situation. We returned on Thursday to use the replacements, and the experience was even worse. The manager, Sylvia, was rude, dismissive, and made us feel as though we did not belong there. She repeatedly questioned whether we had eaten there before and whether we knew what the food was supposed to taste like. We have been customers many times, and this restaurant was one of our regular go-to places. She also told us we could not order our meat well-done because it would be dry, even though we have ordered it that way before. She then stated that if the food was cooked, it could not be remade. I have personally witnessed other customers complain and have their meals corrected, so this felt unfair and insulting. Our waitress was also inattentive. She rarely checked on us, we had to go find her, and I had to get my own drink from the bar. My fiancé and I are both working professionals, but no customer should have to explain their occupation or background to receive basic respect. We came back in good faith after being served an unacceptable meal, and instead of being treated with courtesy, we were questioned, dismissed, and made uncomfortable. After two horrible experiences in a row, we will not be returning. We spent our money, tried to be understanding, and still did not receive the food quality or respectful service we deserved. read more

P.F. Chang's - teriyaki Trio Teriyaki Chicken - Chinese Near Me - Richmond, Virginia

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I haven't been to this restaurant in 15 years! My friend Mia, one of my great friends, suggested we go here for our lunch outing! The chicken was seasoned perfectly and moist. The lettuce itself was fresh and crisp. The lemon drop was delicious with just the right amount of Ketel One. read more

P.F. Chang's - Lemon Drop Martini - Chinese Near Me - Richmond, Virginia

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P F Chang has always been one of my favorite chain restaurant places to dine. Over the past few years, I have not really eaten there that often & now I am hopeful to be able to dine there more frequently. The food still tastes fresh. I absolutely enjoy every dish I had on this visit, as well as, the super creative cocktail I ordered. I had received a promotional coupon in my email, which I used for this visit. And being able to have a budget friendly dinner that was also delicious was truly icing on the cake for me. Our server, Nate[Nathaniel] was courteous, friendly, extremely competent & made wonderful menu suggestions. I ordered the Hot & Sour Soup as my appetizer. P F Chang's Hot & Sour soup is my favorite of all the soups I have tried & believe me I have tried ALOT of Hot & Sour Soup. I had the Crispy Honey Shrimp with white rice as my Entree. It was absolutely delightful. The portion size was such that I had ample leftovers post dinner. This dish was still very tasty on reheating. For my cocktail, I had the Buddha Mai Tai. The presentation was lovely. The drink was vibrant & citrusy & the flavors meshed together well & delivered a very mellow drinking experience. Overall, I, once again, had a great time dining at P F Chang. I look forward to returning to try even more menu items. read more

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I really enjoyed my experience at P.F. Chang's. The ambiance stood out right away. the style of the interior is sleek and inviting, with comfortable seating that makes it easy to settle in and enjoy your meal. The staff was attentive and friendly, which made the whole experience even better. I tried their 3-course meal deal and thought it was an excellent value. It's reasonably priced and definitely something that will keep me coming back. The food itself was really good: I especially loved the soup, and the egg rolls we had as an appetizer were tasty and fresh. The entrees were solid too. flavorful and well-prepared. Overall, it feels like a higher-end take on Chinese food, and the service matched the quality of the meal. Great atmosphere, great staff, and a great deal. I'll definitely be returning. read more

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Have been there for lunch several times, always enjoyed. Anticipating a visit, I checked their website to pre-select my lunch special. Arrived there, was handed a menu, NO LUNCH SPECIALS anywhere. When I inquired, I was told that they had a "New Menu," effective TODAY!. All full-price entrees, all day! (Something about a new CEO...) If you're going to do that, at least adjust your website accordingly!!!! Not what I want for lunch. I will never return!!! read more

Amazing!!! We went to PF Chang on Valentine's Day. This was not our first visit but the decor and ambiance is always on point. I ordered the Mongolian trio (chicken, beef and shrimp) which is new to the menu and was a hit. I hope they don't take that off the menu. Oh, and it was my first time ordering the pork egg rolls and they were delish. For dessert we had the banana spring rolls which always are delicious. read more

P.F. Chang's - Pork egg rolls - Chinese Near Me - Richmond, Virginia

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Simply put: they've elevated their dining experience since my last visit a few years ago. Nathaniel was a COOL server. The dynamite shrimp are classic and don't miss. My favorite app? Filet mignon wontons! And they're lit tableside! The green beans with chili sauce were crunchy with a hint of sweetness. The egg rolls were great. And although I don't care for pepper steak, I tried it, and it was good. When it came to boxing up our leftovers, Nathaniel put each food in separate containers AND labeled them. Excellent! read more

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Came here today for a quick lunch. You can't go wrong sitting at the bar as your drinks never wait to be refilled and always attentive service. I ordered off their lunch special menu. I had asked for those little fried crunchy noodles that you dip into duck sauce or hot mustard. Out came the crispy noodles with a temperature hot sort of duck sauce and the spicy mustard. I ordered the pork egg roll and orange chicken with lo mein noodles. That pork roll was so nice and steaming hot and the accompanying sauce some sort of wasabi infused duck sauce? It was vavoom zesty spicy open your sinuses AMAZING. Soon my entree arrived a huge dish of orange chicken and lots of lo mein noodles. Just wished the sauce on the noodles wasn't so sweet. It could have benefited from a touch of ginger to make it pop. Otherwise very good! The bartender provided excellent attentive service and the pace of bringing out my food perfect. read more

P.F. Chang's - Crispy fried noodles and dipping sauces - Chinese Near Me - Richmond, Virginia

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It's been a few years since we have been to this location and they have definitely improved since last time! Our server Erin was great. Friendly, on top of things yet didn't hover. Great attitude, which is so appreciated in servers these days. Food was delicious! We started with the flaming wontons and they were sooooooo good. Not very spicy, so don't shy away....and I can't do spicy much so they really aren't spicy, lol. We also had the crispy green beans. They were very yummy if a tad salty. Just be aware if you try to avoid too much salt. Lastly we tried the dynamite shrimp, which were good. These did have a little kick but not too much. For entree we had Mongolian beef, chicken fried rice and Changs spicy chicken. The spicy chicken was spicy, ha! But flavorful and the spice didn't overpower the flavor. Chicken fried rice was delicious, but the main event that was amazing was the Mongolian Beef. Beef used was solid, the sauce was delicious and the green onions add just the right accoutrements! No dessert bc we were so full from all the food already! Also, the Asian pear mojito is good! A little sweet but I enjoyed it as a treat. Overall, I was happy when we left and look forward to going back soon! Sorry I don't have pics of everything. I was so enjoying the food. And company I forgot to take pictures! read more

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Food is always fresh, service is a plus , great restaurant. Service is above average for the Richmond.

Food was good. Service was fair. Ambience was HORRIBLE. The music was playing so loud that I couldn't have a conversation with my husband sitting right beside me. The restaurant was mostly empty. It was ridiculous. We will not return. read more

Our party consisted of myself, my spouse and our two children--a total of four diners. To put it plainly, the service fell far below acceptable standards. The restaurant was not busy, yet our table experienced prolonged periods without attention. Drinks were not refreshed, and the waitstaff did not appear to understand or follow basic service expectations. I want to note that I spent years working in food service in my 20s in Chicago--primarily front-of-house as a host and server at a range of establishments, including neighborhood gems, fine-dining private clubs, and Harry Caray's. I understand fully how demanding restaurant work can be; however, it is not difficult to treat guests with the same hospitality and respect one would extend to guests in their own home. The level of service we received did not reflect that standard. Far more concerning, however, is that all four members of our party became ill with symptoms consistent with food poisoning within hours of our meal. Because every person who dined with us was affected, this strongly indicates a serious lapse in food handling or safety practices that requires your immediate review. We have no plans to return based on this experience, but we believe it is important that management is aware so corrective actions can be taken promptly. We will also be notifying the Virginia Department of Health's Environmental Health Division due to the potential food-borne illness affecting multiple patrons. We trust that PF Chang's will take this matter seriously and conduct a full review of food preparation procedures, staff training, and overall operations at your Stony Point location. read more

I used to love this place, not sure what happened. Definitely won't be going back... Let's start with the good: our server was great and the shrimp dumplings were good. My husband enjoyed the chocolate peanut butter cake for dessert. That was about it. For the bad: I had the crispy honey shrimp with brown rice which was very bland, no seasoning was found in sight. My husband had the fried rice with chicken and shrimp and it was just ok. My banana spring rolls were on the burnt side and the ice cream tasted sour. Overall, was definitely not worth the $100 that we spent for a night out... read more

Since we're repeat customers, we know that the food portions and quality will normally be very good. However, this particular night we had difficulty with our server who was nice but not experienced. Our food came out slower than anticipated and a couple of our dishes were not as described (more highly seasoned than requested) even though we had asked questions at the time of ordering, and received assurances that were that were not followed thru on. Management had to get involved. There were 6 senior adults in our group, and we are all well versed in eating at fine dining restaurants. With restaurant prices rising, these kind of establishments need to fine tune their protocol in order to keep us coming back. read more

For a PF CHANGS, it was solid experience. Waiter was kind. Food met expectations I will say the glass wear had lipstick marks but our waiter quickly rectified the situation. Overall solid, read more

Got dinner to go - it was packaged well, hostess was friendly, seemed nice inside. The food was so so, and pretty pricey. I guess if you want sit down american chinese, this is a place. But youd be crazy to pay for this food to go like I did. Beware the spicy mustard it is from the devil himself. read more

Good looked really good. Unfortunately, it had no taste. Just a regular food as you get it off any Chinese restaurant. Service was great and fast though. read more

P.F. Chang's - Ma Po Tofu - Chinese Near Me - Richmond, Virginia

I have had a bad experience at a PF Changs in another city, it was my birthday and I had a birthday dinner with friends and family and when they brought my food, it was so salty. I had everyone taste it and agreed it was really bad. They ended up bringing me another plate. This was years a go but I have had a bad feeling about PG Changs since then. So when my co workers and I decided to go to this one for lunch, I was a bit nervous but it was good, our experience was good. We called 2 hrs before to reserve a table and we were seated right away and our server started right away with drinks and appetizers. We were able to scan a QR to look at the menu. Our server was patient, kind and answered all our questions. We got our foods on time. All of us thought our foods came out good and the lunch prices are reasonable. I got the Chang's spicy chicken which by the way is not spicy at all, more sweet than spicy. I liked it. My one co worker got the mongolian beef and I tasted it, it was very good and I plan to get that when I visit again. It was easy to pay, we scanned a QR code to pay and tip. It made it so easy. read more

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We stopped here for lunch and really enjoyed it. The food, service and atmosphere were great. read more

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I had lunch at P F Chang's today It used to be a favorite of mine but no longer. I had the beef with broccoli bowl. The brown end on the too-large-to-cut with a fork piece was not from the sauce. The broccoli and beef pieces ranged from tiny to huge . The egg roll came after the entree. No water was offered or presented. The service was pleasant but slow. I asked for a to-go box. I got it but struggled to get the food into it. Over $23. Sigh. read more

Favorite Favorite Favorite!! Mongolian beef with broccoli. Great vibes and atmosphere. I went a little late but still had great service. read more

P.F. Chang's - Mongolian Beef Fried Rice - Chinese Near Me - Richmond, Virginia

I had a great time here!! I hadn't been in a long time and wanted to go for nostalgia's sake. We arrived at 5:30 p.m. and were seated right away at a huge but comfy booth. The service was top-notch throughout the night. They really made date night feel special. everything came out right on time yet it felt like there was no rush. The sushi was the star of the meal! Very good! We ordered that as an appetizer. We each got chicken dishes for our entree and those were good too. Good leftovers. The cake at the end was massive and I probably didn't need it, but it was good. I would come back but I would get sushi/ appetizers and a drink. read more

PF Chang's has obviously made some dire errors by changing recipes. Once was a fantastic place for excellent above par food has slipped to mediocre at best. Truly sad to see an iconic chain that was loved by many totally destroy themselves. I should've known by the way it was kept when I walked through the door. Extremely dirty floors for just opening. Specs of something on the table and plates. The service was great, the product is dismal. The flavor we once loved has left the chain. read more

Server was very nice. The decor is dated but pleasant. I will say everything was pretty dirty with food on the floor and a coating of grease on the high chairs. The food was good. A mix between authentic and American. So kind of an odd combo actually. I wish they had done one or the other. read more

P.F. Chang's - Outside - Chinese Near Me - Richmond, Virginia

This was my first visit to P.F. Chang's and probably my last. Came here because latitude had a long wait time. There was no wait here. The inside has nice decor. There are TVs for sporting events but they're not the focal point. The waitress was attentive and all the staff members are wearing masks. The dynamite shrimp is pretty good. Not better than what's at latitude or bonefish. Here it's a little crispier. The spicy chicken isn't spicy at all. I wasn't a fan of the orange chicken. There charge $3 extra for fried rice. Spiked a pomegranate lemonade and you can't taste any alcohol until the end. This place is expensive for no reason. read more

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My wife and I and another couple make an annual visit to PF Chang, usually in the Durham NC area. However, this year, we were in Richmond Va. This restaurant is located in a mall so there is plenty of parking and places to walk if you had to wait. We made a reservation and were seated on time. Our waiter was pretty good overall, but he had some troubles getting our bills split accurately... like the right entree to the right couple. But it was all good. We had some fried green beans and some lettuce wraps with Korean flank steak. Both were really good. My wife got the sweet and sour chicken and it was flavored really well. I had Changs spicy chicken. The other couple had mongolian beef and Pepper steak. Everything was good! They did have a specialty drink called Rising Dragon that two of us had and they really liked it... but it was $13 each so we just had the one each. Very good meal! read more

P.F. Chang's - Inside view - Chinese Near Me - Richmond, Virginia

I've had a lot of sushi in my life (Greece, Charleston, Miami, Hamptons, and more) but this is some of the best I've ever had. Born and raised in RVA, I've been to this PF Chang's many times, and the food has never been better! read more

P.F. Chang's - Dynamite Roll. The most delicious sushi I've had in my life. - Chinese Near Me - Richmond, Virginia

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Let's start by saying the ambiance was amazing . The vibes in this place was definitely on point from the music (which I really loved) to the atmosphere. It really was a mood lol . The host was extremely nice and gave me and bf a nice huge booth due to us telling her we was coming to try almost the whole menu lol ! She also helped us with recommendations and shared a story about her and her husband because she understood no judgment with the amount of food we was about to order lol . My server was Nate ! He definitely was super helpful with the menu and extremely helpful and knowledgeable when it came to my seafood allergy . Although it was disappointing because I had my mind set on what I was going to order Nate did take the time to print out a special menu for my allergies . I really appreciate that because most places I've been to was never this helpful and careful when it came to my allergies . He also was just overall attentive and friendly . Very very nice guy ! Now let's talk about the food !!!!!!! I ordered the -Mongolian beef 7 out of 10. -The chicken lettuce wrap -6-10 -Northern Rib 10-10 , they was so tender -The seasonal Wagyu Steak 8-10 just because it was a really small portion for $35 but the presentation was nice and the mean was very tender. -The fried rice with chicken and pork 10 out of 10, The rice was amazing just by itself and it comes with huge pieces of meat in the rice , very flavorful - My bf ordered the "chilli green beans" and let me just tell y'all that was the star of the show ! It was very welled seasoned , delicious 11 out of 10! - Brussels sprouts 5 out of 10 , if it was a little moist with some butter it would have been better . -Dynamite shrimp - of course because of my allergies I couldn't eat it but she liked it 7 out of 10 Last but nice least we ordered the apple crunch desert with vanilla ice cream , 7 out of 10 , it was not overly sweet , a little tart due to using green apples , but the crunch was nice I give this restaurant 10 ! I will definitely be returning !! read more

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I'm here in Richmond on a business trip, and I was THRILLED to see Uber Eats would be able to deliver food to my hotel from this PF Chang's location - I hadn't had a good chicken fried rice + mongolian beef + crispy honey shrimp + chocolate cake since I moved away from San Diego (which had a great PF Chang's I regularly visited), and I was immensely happy to be able to splurge after 8 long years. It was worth the wait - I still love PF Chang's and dear GOD this location did my large take out order right. Nothing makes me angrier than when you order take out and you end up with a portion that is half of what you would have gotten in the restaurant - that was absolutely NOT the case here, quantity was not lacking and I had more than enough food for each entree. In addition, attention to detail means a lot to me, and I have to say that I have never been MORE satisfied by a restaurant's ability to package up hot food that the chef should know will not be eaten until it gets delivered. Their containers properly separated the carbs so that I didn't get rice that's been partially doused in garlic sauce, and also properly vented the crispy shrimp so it didn't get delivered soggy. Temperature at delivery was still nice and warm. And even the 6 layer chocolate cake came with the cranberry sauce/strawberries/blueberries on the side in mini containers. Special props are in order for the gentleman I spoke to on the phone after I placed the order, who accommodated my request to add chili paste and soy sauce to the order. Got a full bag of utensils, napkins, fortune cookies, and chili paste/soy sauce packets. This package was clearly put together with care, and it meant a lot - the food was stellar. The only respectful suggestion I would have for the restaurant (which I am not going to dock any stars for) is the lo mein noodles I substituted for white rice with one of the entrees - these ended up just being fried noodles, no scallions, carrots, or flavor. I paid about $5 extra for these - so would suggest either add some veggies, or maybe knock down the price a bit. Great job PF Chang's! read more

P.F. Chang's - Noodles that tasted good, but would have loved some seasoning/carrots/scallions/onions/etc - Chinese Near Me - Richmond, Virginia

First time at the Richmond location, food was great as in other locations we've visited. Service was very good too. We came for a late lunch so the place wasn't packed. I had Chang's Chicken, which was great and the portion was generous. Daughter had the kid's chicken meal, always a hit with her. Sorry, we inhaled our food and forgot to take pics! read more

I want to apologize for my first review giving this restaurant only three stars. My husband and I are new in town and were not aware of the Richmond Virginia meals tax in addition to the six percent tax. The food here is wonderful. My husband and I tried the lunch special. We both had Teriyaki chicken with veggie fried rice. I had a salad my honey had egg rolls. For twelve ninety five, you get an entree, rice or lo mein and ab appetizer. Soft drinks have free refills. We enjoyed our meals we had enough to take home. The service was impeccable like most folks we have met here the wait staff is warm, friendly and polite. The interior of the restaurant is looking lovely with stone sculptures in the middle of the dining room. Definitely a fun and interesting experience. read more

2 Mongolian beef: little, crispy pieces of beef that was too salty. Combo fried rice: flavorless. Honey crispy chicken: appeared to be cooked from frozen: dumplings: served cold. White rice with entrees: lots of pieces that appeared to have been scraped off the bottom/side of rice cooker and also rice was undercooked. Food runner knocked I er a glass of strawberry lemonade in my daughter's lap. We waited before someone came for us to ask for cleanup. They did not clean the floor so that became sticky. Table top was sticky. Oh, they comp the cold dumplings for the spilled drink. My 1st bad experience at PfC but bad enough to not return. read more

Service was excellent. Krish was attentive to our needs. Will definitely be returning!

This review is really for the service. The food was good. I had the firecracker shrimp bowl and my friend had beef and broccoli. It was The service was 5 stars though. Our server, Stephanie, was amazing. She must have refilled my tea 5 times. I never went empty and apparently I drink a lot of iced tea. She was friendly and kind and heard it was my birthday and brought us dessert. Made it a wonderful visit for us. We'll be back and request her section. read more

Service is very good, and the food is great they have a variety of options, , ambience its nice.

We had a party of 25 that we had booked at a different restaurant who canceled the day before with no reason. They were able to not only accommodate but make it extra special. read more

P.F. Chang's - Chinese Near Me - Richmond, Virginia

P.F. Chang's is always a good option when you want an American style Asian dinner. I've been to this location twice in my travels to see my brother and it's always a decent meal. This time I tried one of their seasonal specials, short rib fried rice. I really enjoyed the spicy Mayo and kimchi, they both brought a lot of depth to the fried rice. The bummer was the amount of short ribs within the dish; just tiny pieces so it was hard to tell it was even there. Service was attentive and the restaurant was clean! read more

Very disappointed with all the hype I heard it didn't match up. My wife & I ordered 2 different dishes. Couldn't tell one from the other. Next time I go to P.F. Chang's Not here. read more