i went here to monica ortega for a few months for eyelash extensions. at first everything was wonderful, my lashes looked great, the service was amazing, & i thought i had found someone who not only loves doing lash extensions but also cares about the health of their clients lashes & eyes. oh silly me, i was sadly mistaken. after a few fills (3 months in) i noticed my eye lids would swell up really bad & were itchy & irritated. i assumed it was from allergies. after a few more fills (about 5 months in) i noticed white stuff that looked like dried dead skin accumulating at the top of my lash line. i thought maybe it was from my new face wash or the weather changing. no, i had an abundance of lash mites. i had so many lash mites they accumulated at the top of my lash line & looked like dried dead skin. monica could see all my lash mites & how dirty my lashes were every time i went in for a fill. she knew about the abundance of lash mites, my eye lash breakage, how dirty my lashes were, & that my lashes were too unhealthy to even have eye lash extensions by that point yet she never bothered to clean my lashes or say anything about it. i am so lucky i was informed by 2 OTHER ladies in austin of what was going on with my eyes before it was too late. they not only helped me get my lashes back to a healthy state but my eyelash extensions look better than ever before & my eyes are properly taken care of now.
monica didn't care about my eye & lash health, she only cared about the money i invested. read more