I live out of state but purchased a phone for my son who is a student in Prescott and Alex made…read morethis order fast and seamless. He was very helpful with the process and with his communication. I highly recommend working with Alex and this location for their professionalism and business standards!

Absolutely terrible!! We had to special order our phones 3 weeks ago. When they arrived they…read morecouldn't make the deal happen due to Verizon's end. We were told to give them a couple more days and they would figure it out. We went a couple more days later and they said they need another day and everything would be set. We got a call a week later that our phones were in. We work till 8 every night . And couldn't show up till Saturday. This was Wednesday. Apparently they can't count because the seven day rule was only three days for us because they sold it to someone else. They couldn't hold it for three days for us when we had to wait two weeks for them. That's really fucked up to sell someone else's product that they've been waiting for.

If I could give zero stars I would. I am trying to cancel my service. It has taken over 2 hours…read moreand is still not resolved. I have spoken with 3 different agents, all of whom gave me different phone numbers to contact to resolve my issue. None of these numbers worked, and they the current agent told me that they will do anything to keep their customers. I guess by giving the customer other phone numbers that are not useful and keeping them on the phone for hours, making it impossible to cancel is the way they keep their customer base. My advice, keep far away from this company.

HORRIBLE customer service. I was on hold for over 3 hours, then the last time they transferred me,…read moreshe says your phone will work after 7 pm thank you good bye. Unreal. I asked for basic service which evidently does not mean you can call out to all 928 area codes. This is THE worst customer service I have ever experienced. I also told them my name was not showing up correctly on the people I'm calling. They asked how long has this been going on. I thought well gee I never call myself so probably 10 years!!! Geez..... Still not. fixed and I am ready to disconnect my land line. I mean seriously ......

Worst customer service ever. We were moving and wanted to schedule cancellation of our service in 3…read moreweeks when we were actually moving out. After being transferred 4 times, we finally got a rep who said they could help us. When we explained our situation, he said "no problem" but proceeded to offer us numerous discounts to convince us to keep our service. This we didn't blame him for because he was just doing his job. However, after we politely declined his offers each time and even complimented him on being a good sales rep of Dish, abruptly the phone went dead. At first we just thought the call dropped. Come to find the rep hung up on us and immediately cancelled our service. So after 45 minutes on the phone with their inept customer service, being polite and patient with them and being excellent customers for 20 years, this is how they treated us. We have Spectrum now, and customer service is night and day compared to Dish.

We are sr citizens. I've had kidney cancer my husband has renal failure and bleeding internally…read more We had to cancel service after over 15 years of paying extremely high prices. Ask if the "EARLY TERMINATION FEE" COULD BE WAVED. NOPE, NO WAY. And to top it off they want the $500+ all at once. This teenager that this company ask to make big decisions like helping Sr. Citizens. Everyone should cancel services with this "company". This teenager ask fir all our medical records and a letter from every doctor we have seen. Drs. Charge $75 per letter. It takes their time to compile.

Great installer, Noah Great support, Maleshia…read moreGreat signal Great Pricing Best experience with the set up and arrival time for installation.

Very happy with all aspects of Mile High Network since making the change from a well known, yet…read moreconsistently unreliable provider. Grateful for their professional, helpful, friendly customer service department and tech support/installation team. So glad we made the switch! As a bonus, we got to meet Jackie today at the Dewey-Humboldt event in town.

Huge THANKS and KUDOS to Lindsey Dooley, from the Verizon store in Prescott, AZ (Willow Creek…read morelocation). Situation: Bonus Mom lost her iphone, which was turned off and untraceable. Mom was frantic and Lindsey was cool, calm and collected, presented us with a replacement SIM card and attached it to Mom's account/phone number. Thank you for the EXCEPTIONAL SERVICE!!!!

The dedication and assistance by Auturo helped us to understand the best plan for us. He was very…read morethorough assisting us to transfer our previous phone set up and data to new phones. It didn't take too long and since we had an appointment there was no wait. The facility was very clean and professional.

Commspeed is synonymous with a swear word in my household. I was forced to use them for three long…read moreyears because no one offered cable internet service to my somewhat rural area. The speed itself was appalling, forget watching Netflix or Hulu. It would only stream for a couple of seconds before it would stall and have to be restarted. Extremely frustrating. My iMac was constantly dropped, if I left it idle while I went to get a glass of water when I came back I would have to restart the internet connection. The slightest breeze would knock the connection out entirely, to say nothing of any actual inclement weather. The service constantly went down because of problems with "up-line providers" and "towers". Commspeed technical support claimed the problem was on my end for awhile, so I power cycled my modem and router countless times, moved the router, my Playstation, Wii and DVD player higher, lower, here, there and everywhere in an effort to catch the "optimal" signal. I replaced my router twice. They finally came out and mumbled about this and that problem for two hours while rummaging under my desk with, again, no lasting improvement. At long last Bolt Internet came to my area. I switched and "my" problems vanished, I have been very happy with their service.

Worst internet service EVER! $60/month for speeds that NEVER exceed 3 mbps!! We have called &…read morecalled & called & called! They've come out twice to reposition our little "dish thing" (which was their answer to our crappy reception to begin with), and we might see a mild improvement for a few days, then instant crap! We turned off satellite, cable & the works, because the expense was simply too much. The only TV we watch is Hulu, Netflix or Amazon Prime. I also work from home & need reliable internet to do that. Yup, it's a big fat joke! And, of course, when you NEED support, it doesn't exist! So, in the evenings, when you can COUNT on it going out from 6-10 pm nightly, and all day on the weekends (because, of course, everyone is home & the towers are overloaded), there is absolutely NO tech support! In fact, when we called to inform them that we are switching to another company, they laughed at my husband & said that we'll never see more than 30 Mbps. Well, 30 Mbps would be BLAZING fast compared to CommSpeed!! Or, should I say, SlowSpeed. It's not worth it! Run. Screaming! Try Mile High Networks, Cable One or any satellite company first.

Ray did a great job installing our system and made sure that it was running properly. I had heard…read morebad things about satellite internet so was worried but we've had it over a week now and it works well. Download speeds have been between 10-20 Mbs. If you live out of cable limits call Pegasus and ask Ray to set you up.

From the owner: We offer Internet service of Viasat Internet for folks who live beyond the wire, and even to those…read morewho's wired services are very poor. We also do computer service, and satellite TV service for people who just can't seem to get the providers to do "request" work, such as put a dish on your second home, or fix a cable that has been chewed through, or if you had your house re-roofed and you need your dish reinstalled. Located in Chino Valley, PS&E has been providing satellite services since 1984. And yes, we actually still will work on the old "Big Dish" although it's use is severely limited. If you want to "cut the cable" and get away from DISH Network or Directv, we can install a local antenna for you too.

Waited an hour and a half and they let someone go ahead of us…read moreAnd they didn't have what we asked for in the beginning

Even if you make an appointment, you will be placed on a queue. When I came in the wait was an…read morehour. I made an appointment for an hour later. I came and half hour later I'm still waiting. Leaving, will look for another Verizon Store.