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    MTE Communications

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm

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    Sparklight - My screen while it's been buffering for 10 minutes.

    Sparklight

    (167 reviews)

    OMGGGG! I am new to the area and was HIGHLY recommended to Sparklight. I went into the office to…read morepick up my equipment to find one person working. There were 5 people ahead of me and each person took about 10 minutes to be helped. I was there for over a 1/2 hour to PICK UP EQUIPMENT. This company has ZERO respect for anyone's time. When I got home, I realized how unacceptable this was and I took the equipment back unused, I ran into the same issue. They have 2 desks in the front office, but in their mind people can simply wait for one person to help them. Oh, and unapologetic for any of it... Apparently, they feel superior (lots of people recommend them) and don't need to work for anyone's hard earned money. If you can get T-Mobile get T-Mobile... If you can get ANY other Internet, do it. JUST TAKE A BIG PASS ON SPARKLIGHT!

    The 5 STARS are for Nick ONLY, who installed our service - top notch, very professional and…read morecompleted the work without any issues, plus made sure I am up and running before he left. NOW THE BAD: to get to customer service by phone or by chat online, well - That Is a Total Joke, can't get anyone to pickup, keeps routing from one bot to another, really hope that I do not need any help with my account - can only picture the frustration. PRO TIP: if you want someone to pickup, make sure you select the options for new service or product, they like picking that line up over the support lines ;) You're welcome! TIME WILL TELL: i did sign up for the 1gig plan, so far not too happy as it is around 300 at best, will go over all the equipment and settings again and will come back with an update.

    Commspeed

    Commspeed

    (8 reviews)

    Commspeed is synonymous with a swear word in my household. I was forced to use them for three long…read moreyears because no one offered cable internet service to my somewhat rural area. The speed itself was appalling, forget watching Netflix or Hulu. It would only stream for a couple of seconds before it would stall and have to be restarted. Extremely frustrating. My iMac was constantly dropped, if I left it idle while I went to get a glass of water when I came back I would have to restart the internet connection. The slightest breeze would knock the connection out entirely, to say nothing of any actual inclement weather. The service constantly went down because of problems with "up-line providers" and "towers". Commspeed technical support claimed the problem was on my end for awhile, so I power cycled my modem and router countless times, moved the router, my Playstation, Wii and DVD player higher, lower, here, there and everywhere in an effort to catch the "optimal" signal. I replaced my router twice. They finally came out and mumbled about this and that problem for two hours while rummaging under my desk with, again, no lasting improvement. At long last Bolt Internet came to my area. I switched and "my" problems vanished, I have been very happy with their service.

    My install isn't until next week, but here's why I don't pay much attention to those here who rate…read moreCommspeed poorly. Your experience totally depends upon how far you are from their tower and if you're truly line of sight or not. I will be 16 miles away but clearly line of sight. When the installer arrives, it won't take long to determine if my location will work or not. If it doesn't, I owe them nothing. I even have 10 days thereafter to walk away from the first month if it doesn't work out. So I have nothing to lose. But I need to try something to get away from my horrible and slow CenturyLink DSL. Update Apr 28, 2015: CommSpeed was recently bought out by a much larger company, SpeedConnect. The transition hasn't been without problems. I have suffered through two long outages and no/slow connectivity at other times. I hope this is just a reflection of growing pains for SpeedConnect. For those of us who are very rural like I am, we just have to keep our fingers crossed that SpeedConnect reliability will improve.

    MTE Communications - isps - Updated May 2026

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