Great installer, Noah Great support, Maleshia…read moreGreat signal Great Pricing Best experience with the set up and arrival time for installation.

Very happy with all aspects of Mile High Network since making the change from a well known, yet…read moreconsistently unreliable provider. Grateful for their professional, helpful, friendly customer service department and tech support/installation team. So glad we made the switch! As a bonus, we got to meet Jackie today at the Dewey-Humboldt event in town.

Awesome service. They were really able to help me out and answer all my questions. Staff was very…read morefriendly.

This company goes above and beyond for their customers and they simplified the process. I'm so glad…read morewe hired them, so I feel it's my duty as a happy customer to refer any & everyone that needs a premium satellite tv provider. Sales manager Stephen was a pleasure to deal with & the installer Mike knows what he's doing, he had everything up & running in no time. Thanks guys for excellent work!

I came in and was immediately greeted, only waited 2 minutes to be talked to, I'm not sure what the…read morerepresentative's name was unfortunately, but he was super friendly and helpful. I appreciated the quickness to welcome and assist in picking up a phone for a trade-in. I was also impressed with how easy and fast the process was to pick up the iPhone 17 from the locker! Super cool experience, thank you to the sir who made my Verizon experience smooth and informative.

Waited an hour and a half and they let someone go ahead of us…read moreAnd they didn't have what we asked for in the beginning

OMGGGG! I am new to the area and was HIGHLY recommended to Sparklight. I went into the office to…read morepick up my equipment to find one person working. There were 5 people ahead of me and each person took about 10 minutes to be helped. I was there for over a 1/2 hour to PICK UP EQUIPMENT. This company has ZERO respect for anyone's time. When I got home, I realized how unacceptable this was and I took the equipment back unused, I ran into the same issue. They have 2 desks in the front office, but in their mind people can simply wait for one person to help them. Oh, and unapologetic for any of it... Apparently, they feel superior (lots of people recommend them) and don't need to work for anyone's hard earned money. If you can get T-Mobile get T-Mobile... If you can get ANY other Internet, do it. JUST TAKE A BIG PASS ON SPARKLIGHT!

The 5 STARS are for Nick ONLY, who installed our service - top notch, very professional and…read morecompleted the work without any issues, plus made sure I am up and running before he left. NOW THE BAD: to get to customer service by phone or by chat online, well - That Is a Total Joke, can't get anyone to pickup, keeps routing from one bot to another, really hope that I do not need any help with my account - can only picture the frustration. PRO TIP: if you want someone to pickup, make sure you select the options for new service or product, they like picking that line up over the support lines ;) You're welcome! TIME WILL TELL: i did sign up for the 1gig plan, so far not too happy as it is around 300 at best, will go over all the equipment and settings again and will come back with an update.

No greeting, Workers were talking with other customer... the guy stared at me and didn't say…read moreanything. very unwelcoming

Both my boyfriend and I needed new phones and Caleb was our guy! From start to finish Caleb was…read moreknowledgable, courteous, and great with other customers as he would greet every person walking through the door with, " Welcome in".Caleb would help other customers if it was during our downtime of waiting for things like "port overs" and many customers took notice. He explained and reexplained anything we needed at anytime. Caleb was never pushy, made sure all current deals ( military carried over) were on the account. HE DEF SHOULD BE RECOGNIZED ...... AND BE IN LINE FOR PROMOTION ( Great future management)!!!! Good workers and great customer service is hard to find!! Thanks Caleb!

Commspeed is synonymous with a swear word in my household. I was forced to use them for three long…read moreyears because no one offered cable internet service to my somewhat rural area. The speed itself was appalling, forget watching Netflix or Hulu. It would only stream for a couple of seconds before it would stall and have to be restarted. Extremely frustrating. My iMac was constantly dropped, if I left it idle while I went to get a glass of water when I came back I would have to restart the internet connection. The slightest breeze would knock the connection out entirely, to say nothing of any actual inclement weather. The service constantly went down because of problems with "up-line providers" and "towers". Commspeed technical support claimed the problem was on my end for awhile, so I power cycled my modem and router countless times, moved the router, my Playstation, Wii and DVD player higher, lower, here, there and everywhere in an effort to catch the "optimal" signal. I replaced my router twice. They finally came out and mumbled about this and that problem for two hours while rummaging under my desk with, again, no lasting improvement. At long last Bolt Internet came to my area. I switched and "my" problems vanished, I have been very happy with their service.

My install isn't until next week, but here's why I don't pay much attention to those here who rate…read moreCommspeed poorly. Your experience totally depends upon how far you are from their tower and if you're truly line of sight or not. I will be 16 miles away but clearly line of sight. When the installer arrives, it won't take long to determine if my location will work or not. If it doesn't, I owe them nothing. I even have 10 days thereafter to walk away from the first month if it doesn't work out. So I have nothing to lose. But I need to try something to get away from my horrible and slow CenturyLink DSL. Update Apr 28, 2015: CommSpeed was recently bought out by a much larger company, SpeedConnect. The transition hasn't been without problems. I have suffered through two long outages and no/slow connectivity at other times. I hope this is just a reflection of growing pains for SpeedConnect. For those of us who are very rural like I am, we just have to keep our fingers crossed that SpeedConnect reliability will improve.

Very happy Verde Valley Internet is now available in Cottonwood. Previous service with Speed…read moreConnect, whom you can never speak to anyone; Hughes Net, of which they charge by amount of data you use which is extremely expensive, I found Verde Valley Internet. This service is great. Fast and reliable speed. Staff is very informative, professional and excellent communication. Highly recommend. Janice Spencer

I 've had their service for a few years so this is not a short time evaluation. In the Verde…read moreValley, unless you live in city the internet options are few, most bad. I operate a local computer service repair service offering service at a reduced rate to our Senior Citizens, so reasonable fast, consistent Internet connection is imperative and this company provides that service. Their equipment is on top of a local mountain that makes line of sight, fast service possible. When there is an infrequent outage it's usually due to a service disruption on the part of our local power utility, not Verde Valley Internet's control. Of all the local choices, from experience, these guys are the best.

I just went to her office here in Cottonwood on S. 6th Ave. and it appears they're only open one…read moreday a week on Wednesday due to staffing issues so yeah that could be a problem for a lot of people when you want to get things taken care of and you can't

The tech said they lost my order but I could speed things up to go to the local office to reorder…read more Well ..... he never mentioned that they were closed until next week. I've been patient and even polite, but this delay is extremely frustrating. I waited for a week to get an appointment which did not happen. And now must wait for 3 more days to get a new APPOINTMENT!!! God only knows when I will actually have internet. GRRRRRRRRRRRRRRR

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!