1. The PC Works

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Prescott Valley, AZ

The PC Works

4.3 (8 reviews)
Open • 8:30 am - 5:30 pm

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Services - The PC Works

Cloud services

Data recovery

Desktop computer body repair

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5 years ago

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7 years ago

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9 years ago

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8 years ago

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Nerdy Neighbor

Nerdy Neighbor

(20 reviews)

My Verizon store wasn't able to repair the charging port on my iPhone 15 Pro Max, so I Googled the…read moreclosest phone repair shop and found Nerdy Neighbor, located in a beautiful part of historic downtown Prescott near the courthouse. When I first walked in, Mike immediately discovered that my charging cord was damaged and recommended that I simply replace it, which I did. About a week later, my phone stopped charging through the port again, although it would still charge on the magnetic charger. I was worried that the charging port itself might need to be replaced. I called Nerdy Neighbor, and Mike told me to come in when he was working because he already knew the history of my phone. He also asked me to bring everything I normally use to charge it, including my charging stand. When I came back, Mike quickly discovered another tiny rock lodged inside my charging port! He removed it immediately, got everything working again, and didn't charge me a dime. I truly appreciate Mike's honesty, knowledge, and excellent customer service. Another thing I really like about Nerdy Neighbor is that if they can't answer when you call, they return your call within just a minute or two. I'm so glad I found Nerdy Neighbor in beautiful historic downtown Prescott. I highly recommend them!

Went in with iPhone issues and Mike thoroughly explained my potential issues and costs. In the end…read morehe nailed the issue and the price was exactly what he said it would be. Two hours later (as I was told) I was out the door. Excellent service, priced right and they were quite professional. As for the negative comments about this business, I think a couple people were a little fussy when they wrote their reviews. Nerdy Neighbors are running a business, not a free diagnostic clinic. Thanks Mike!

Best Buy

Best Buy

(114 reviews)

$$

I have an old iPhone that had a battery that needed to be replaced (it was just under 6 years old…read moreby that time). I came back when they asked me to (they had staffing shortages when I first went there), and after an inspection appointment they scheduled me for a repair appointment very soon after. Apple's website quoted the repair at $89 or $99, and then the person checking me out hit Enter and could not tell me why the price had gone down to $75, no coupons or store credit that I was aware of, and I was not going to argue or ask too many questions. They also said that they just happened to have my part in stock at the store, so no further waiting. I signed the paperwork and was given a quote of 2.5 hours for the repair. They called me after about 2 hours and said my phone was ready. I get there and they said that everything was fine, but the old screen came apart during the repair, and because it was their fault, they covered the $230 parts and labor bill for a new screen. They also said that that just happens sometimes with new phones. So a new battery and screen for under a month's service is not too shabby. Hopefully the phone serves me well for another 2 years until I'm finished with school and get a higher-paying job.

Showed up to get iPhone covers for our new phones. Huge selection so we were like where do we…read morestart? Paul came over and offered some assistance. Friendly and helpful! We made our purchase and left. I was pleasantly surprised with this Best Buy location!

The PC Works - itservices - Updated November 2026

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