Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

Tuff Techies is a great company, it is easy to make appointments, they listen to you about the…read moreproblem you are having, knowledgeable, take pride in their work, care about their customers, still be professional and get the job done. Very pleased with the techie and company. We highly recommend this company.

I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

Not happy camper. Hired them to do project om my SQUARE SYSTEM that sold with my shop....and they…read morehave not gotten back to me me confirming that all my financials were NOT passed over to new shop ......I have left phone and text messages. I have to assume they screwed up and did not transfer my files otherwise for over a month now but to date have not heard back. I never had a problem with them in the 2 years they have been helping me but this project was "most critical " To date I have no clue if they completed it or nit.... To me it means new owner has all "my financials." NOT HAPPY AND plan to seek what can do at this Point.

Kevin is absolutely the best! He knows what he is doing, and I know when he leaves that my…read morecomputer problems are fixed correctly! Over the years I have struggled to find someone to work on my computers that I felt knew what they were doing and I'm so happy to have finally found someone! He also set up my office phone system and I am happy with his work on that as well!

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

Greg helped me out on a computer issue over the phone. We both put our heads together and rectified…read morethe problem. Greg is an expert in computer repairs and advised me with no charge. A very congenial gentleman whom I would highly recommend for all of your computer needs. Chuck Johnson Prescott AZ. 01-29-2025

I needed IT technology support with my printer, apple phone, iPad, Mac. I couldn't get them to…read moreprint or talk to each other. I called Lumo in Prescott Valley Az.928-277-8369. I got Chris Winder and he came to my house on time. He fixed the issue quickly. I was totally comfortable with him and highly recommend him to anyone. I felt very safe with him handling my information. I will refund friends to him anytime they need IT help.

We moved our service to Lumo Computers about 4 months ago and could not be happier. Chris is…read moreamazing! He is not only a nice guy, Chris truly is knowledgeable and trustworthy! The cost of servicing our office equipment was cut in 1/3 upon moving our service and our equipment is actually MONITORED. Previously, we had our services with PC Works in Prescott for a year. During this time they cost our small business a small fortune, convincing us to purchase things we did not need, and putting us into contracts with companies that do not perform. PC Works may be good for "one on one", but an absolute failure when it comes to business building and does not know how to take care of a small businesses! We could not be happier with Chris and with Lumo! GO WITH A PROFESSIONAL. GO WITH LUMO....!

I don't shop much at Best Buy but this location is overall good. I just bought my kindle case today…read moreand the service was overall good. The staff are nice and the value of what you pay for overall is good. The selection of stuff to choose from is limited though depending what is still in stock, but it's still overall good especially when stuff is on sale. Just sad that Best Buy isn't as big as it used to be when it had a bigger selection and variety of products to choose from.

I am extremely disappointed with the level of customer service we experienced at this location. The…read moreindividual who appeared to be the manager ( Theresa )shockingly rude and unprofessional throughout the entire interaction. Instead of helping resolve the issue, she raised her voice, spoke to us disrespectfully, and created an uncomfortable and hostile environment. What's even more frustrating is that her behavior directly resulted in the store losing $34,we just purchased phone protector last week and got damaged and it supposed to be life warranty but she wanted us to pay 8 dollars for installation saying that things are changed, how soon within a week!!! saying that the damage is because we dropped the phone Not because the first installment was not correct! and guess what , who ever installed this new one he didn't know how to do it that he had to grab another protector!!!! which could have easily been avoided with basic professionalism and courtesy. It's unacceptable for someone in a managerial position to act this way, as they are supposed to represent the company and set an example for others. If this is how customers are treated here, I can confidently say that people will choose not to return or make purchases from this location. This kind of service damages the reputation of the business.

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

Spacious store w easy to find location off the main highway heading into Prescott . Grabbed a…read moreclipboard and a pack of pens for work. Anthony was super nice and helpful to me. They print here too so I'll be back to get some work docs printed

Online shows 7pm as closing time. (See pic)…read moreArrived at the door at 6 pm, and the male locking the doors laughed at us and said we are closed and proceeded to lock the door. First of all, zero professionalism. Second, extremely rude. Third, we will take our business someplace else. It truly is a hit or miss if the copy machines work and if the staff is paying attention. (Usually on their phone or complaining loudly about each other).

I had AZ Web Dr design my logo and sign for my salon. Not only was the price fare, he worked with…read moreme through out the whole process to achieve the perfect logo! Was done in a timely manner and was not disappointed. Highly recommend!

From the owner: AZ Web Dr. specializes in creating beautiful and modern websites that are user friendly and revenue…read moreproducing. Our Web Design packages come at a fraction of the cost as some of our competitors with the highest quality guaranteed. We also specialize in Pay-Per-Click (PPC) Campaign Management (Google Ads and Facebook Ads), and Email Campaign Creation and Management.