I cannot recommend this repair service highly enough! This is my second experience using Nerdy…read moreNeighbor and If I could give them more than five stars, I absolutely would. The Issue: My smart phone was accidentally thrown into Talk Back mode when my basset hound puppy, unhappy because his sister had grabbed the prime real estate area on the bed which is snuggled into my side, stomped on my chest with the full force of all his 32 pounds centered into one paw. This caused a seismic event on the bed and by the time the shaking was over, my phone was stuck in Talk Back mode. After spending at least two hours trying everything suggested from Google, You Tube and Reddit to fix the problem, I became despondent. As I am not very diligent at backing up important data, I was worried I would never see my contacts, photos and text messages again. The Hero: 1. Ethan convinced me to bring the phone in. 2. He got it working and back to normal within approximately 15 seconds. 3. He saved my professional life since I depend on my phone daily for all professional contacts. 4. He refused to charge me for the service. The Verdict: Nerdy Neighbor is my go-to for all my electronic repair needs. I highly recommend them for their professionalism, expertise and heroic tech repair service!

I am a student who came in with a computer that wasn't charging consistently. Nerdy Neighbor failed…read moreto fix my computer TWICE and refused to refund me. The first time they replaced the battery and it was about $270 and when my computer wasn't fixed I brought it back in and they replaced the charging ports, this was $98 because they only charged me for the new ports. Up to this point I was satisfied and felt that the service was good. Then I got my computer back again and it still wasn't fixed. I am out almost $400, I am skipping grocery trips to be able to afford this and I have missed countless assignments bringing it into the shop. I called to ask for a refund and they refused to refund the work- the majority of the price and said they would refund the parts but only if they stripped the parts from my computer so I am then out hundreds of dollars and I would have a completely un-usable computer. They would have the parts back to use in another computer and still were paid for their work. 100% a massive waste of time and money and now I can hardly afford to get it fixed elsewhere. (edited review to add photo)

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

I had problems with my laptop. Scheduled a in office visit…read moreto fix my problems. Jeremy did an outstanding job. He explained and showed me all the work he was doing. The office staff was great and offered me a bottle of water when i came in. This is my 5th time using Tuff Techies with the previous 4 being in home visits. Great company!

John is a super star!! He fixed an email issue and an issue I was having with Google as well, all…read morewithin an hour. I'm extremely happy with the results and would highly recommend the PC Guy to anyone that needs help with their computer issues.

John was VERY helpful and kind and generous. I would very very highly recommend him to other people…read moreneeding the help of a true wizard that also happens to have great people skills.

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

I reached out to Rye Randa the Apple Guy to see if he can install an updated Wi-Fi and Bluetooth…read morecard into my 2010 Mac Pro. Rye is very knowledgeable and after dropping it off at his home, he called me the same day and had it ready for me. He delivered the Mac Pro to my home which was a big plus for me. He is a very pleasant person and is very professional. I'm really lucky to have found him in the Prescott area since there are very little choices here for Apple computers. I would not hesitate to hire him again for my future needs. I would rate him a 10 out of 10! Thanks again Rye!

I can't recommend Rye enough. He helped me save all my precious photos and videos from several old…read morelaptops and upload them to the cloud so I can always see them. It had been years since I'd seen some of these, and I am so grateful he helped me access them again! A few of the laptops were so old that a lot of work was required to get the photos and videos off them, but he was knowledgeable, patient and got the job done.

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Soft tech and Chris can do just about anything and I'm amazed about the diversification of…read moreexperience and abilities that he can do.

Chris at SofTech Computers, has always been very kind, patient, professional and helpful every time…read moreI have called him for technical help be it big or small on my phone or computer. He is a great guy besides being so knowledgeable about technology. I highly recommend him to anyone who needs this kind of service.

I was getting my AirPods fixed. There was some issue with the sound on em. They shipped them out to…read moreCali and I got em back in less than a month. They were under warranty fortunately. Their prices are a bit on the higher side but they do solid work.

After Geek Squad left my 3-year-old iMac, which was worse than I originally called them in for, I…read morereached out to Apple, and they informed me of this place as an authorized Apple service provider. I left my iMac with Tony at Argosy, who was respectful and explained how to repair my pc. The next day, I received a message that my computer was ready for me and mentioned that when I came in, I would need my Apple ID to ensure everything was working for me. I showed up the next day, and a guy was there, but not Tony. As Tony mentioned, I asked him about checking my computer and setting it up. The guy told me I could take it home and do it there. I tried to explain my situation, and again, the guy said I could take it home and do it there as he said it would take me hours of sitting here. I told him I was prepared to sit around to fix this pc as I have had it under repair for over two weeks. I asked if he would please let me set it up there, then he said (in a rude tone) go to the computer and turn it on; you should know how to do that (rude). After that, I asked which WiFi was theirs so I could log on. He babbled (rude) about how we were not supposed to give out our WiFi password. After a few continued rude words (attitude), he did come over and kinda shouted out the password. I felt uncomfortable with how he kept speaking to me rudely and repeating himself, making me uneasy. After attempting to explain and his consistent disruptions, I got fed up with the way he raised his voice at me; I decided to take my computer and get out. At this time, I took out my phone and recorded the rest of our conversation. OMG! I had never been so badly treated by anyone, anywhere, like him! I called the next day to speak with Tony (I think he is the owner), and I explained the rudeness of this employee. Tony did not say a word, no apologies or any explanation. I am VERY DISAPPOINTED by how I was treated. I guess it's no biggie because I came in as an Apple warranty service, so I am no loss to them. Argosy is the only Apple service provider in our area. There's an opportunity for someone here to start their PC repair as an Authorized Apple service provider.  I DO NOT RECOMMEND ARGOSY WEST COMPUTERS (poor customer service!) and GEEK SQUAD (for Apple devices).

PC Works helped me out of a jam quickly and professionally…read more Thank you for your excellent service

PC Works quickly helped me fix the malware issue on my laptop. Very responsive and knowledgeable.read more