I was getting my AirPods fixed. There was some issue with the sound on em. They shipped them out to…read moreCali and I got em back in less than a month. They were under warranty fortunately. Their prices are a bit on the higher side but they do solid work.

After Geek Squad left my 3-year-old iMac, which was worse than I originally called them in for, I…read morereached out to Apple, and they informed me of this place as an authorized Apple service provider. I left my iMac with Tony at Argosy, who was respectful and explained how to repair my pc. The next day, I received a message that my computer was ready for me and mentioned that when I came in, I would need my Apple ID to ensure everything was working for me. I showed up the next day, and a guy was there, but not Tony. As Tony mentioned, I asked him about checking my computer and setting it up. The guy told me I could take it home and do it there. I tried to explain my situation, and again, the guy said I could take it home and do it there as he said it would take me hours of sitting here. I told him I was prepared to sit around to fix this pc as I have had it under repair for over two weeks. I asked if he would please let me set it up there, then he said (in a rude tone) go to the computer and turn it on; you should know how to do that (rude). After that, I asked which WiFi was theirs so I could log on. He babbled (rude) about how we were not supposed to give out our WiFi password. After a few continued rude words (attitude), he did come over and kinda shouted out the password. I felt uncomfortable with how he kept speaking to me rudely and repeating himself, making me uneasy. After attempting to explain and his consistent disruptions, I got fed up with the way he raised his voice at me; I decided to take my computer and get out. At this time, I took out my phone and recorded the rest of our conversation. OMG! I had never been so badly treated by anyone, anywhere, like him! I called the next day to speak with Tony (I think he is the owner), and I explained the rudeness of this employee. Tony did not say a word, no apologies or any explanation. I am VERY DISAPPOINTED by how I was treated. I guess it's no biggie because I came in as an Apple warranty service, so I am no loss to them. Argosy is the only Apple service provider in our area. There's an opportunity for someone here to start their PC repair as an Authorized Apple service provider.  I DO NOT RECOMMEND ARGOSY WEST COMPUTERS (poor customer service!) and GEEK SQUAD (for Apple devices).

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Matt the owner is an incredible and caring individual! He's prompt (even early) and very…read moreknowledgeable. Not only did he do what he came for but helped me with several other issues that I had. He gave me an education like I've never had before. Good that he's mobile and comes to your residence, not lugging your equipment around. I would encourage others to use his services! Only reason I gave him a 5 star is because there wasn't a 6! Vic

Very good service. Prompt on time always. Very understanding from the seniors point of view. Can…read morehelp with everything.

Was happy to did this spot on Apple Maps. Was in Prescott for work and got out early enough to make…read moreit by here in time to get my cracked up glass screen protector replaced. The female tech was quick and placed the new screen perfectly. A lovely visit and I appreciate this business very much today.

Fast friendly service. Quality work. They are skilled and provide good advice. I have used them…read moreon 3 occasions and am very satisfied. I plan to get my iPhone screen replaced soon.

I wanted to share my experience with Allegra Prescott this past Thursday 2023-Oct-12…read more I had an urgent need for a retractable pop-up banner stand for a trade show booth event. I called Allegra and spoke with Chris who said they had what i needed in stock. I arrived at Allegra 45min later where Mark in the design shop quickly and professionally prepared the pop-up banner stand for my specific use. I am very impressed by Chris and Mark's can-do attitude, immediate support, in-stock materials, and competitive pricing. I will definitely use Allegra for my next project/need. Sincerely, Tom Beutell Region VP, Western US & Canada, Pacific GPS Air

I needed a very small job making a print from a file I bought on Etsy for a gift for my daughter. I…read morefirst went to Office Depot, but the print I bought didn't have the look I wanted. Then I tried Staples. The guy working there knew exactly what I was looking for and recommended that I go to Allegra instead of trying at Staples. Allegra was understanding, and gracious, and did my print beautifully, at less than I paid at Office Depot. I put it in a frame and it looks great. For print jobs large (their usual) and small, I highly recommend Allegra.

Above and Beyond! Vicki is so talented and kind, taking great care and spending time with me,…read morehelping to decide exactly how to showcase this very detailed, antique needlework (tablecloth?) my maternal grandmother made. It was in pristine condition, deserving to be seen instead of hidden away in a bin. We chose a copper/bronze frame, and black matting to both showcase the details and to make it 'timeless', as this one-of-a-kind family heirloom will go to my daughter one day. The piece is 4' square, photos don't do it justice! Many thanks to everyone at Framers Market, I am thrilled and will definitely be back.

Great service and selection. Had a damaged print mounted and they did a great job touching up so…read moredamage is barely visible. Highly recommended.

My mother broke her iPhone and damaged screen. Salesman was so patient, helped us through it and…read moregot her a new phone. He made sure we didn't lose photos and contacts. My parents can never remember passwords. The salesman was so calm and kind through it all. EXCELLENT experience.

Both my boyfriend and I needed new phones and Caleb was our guy! From start to finish Caleb was…read moreknowledgable, courteous, and great with other customers as he would greet every person walking through the door with, " Welcome in".Caleb would help other customers if it was during our downtime of waiting for things like "port overs" and many customers took notice. He explained and reexplained anything we needed at anytime. Caleb was never pushy, made sure all current deals ( military carried over) were on the account. HE DEF SHOULD BE RECOGNIZED ...... AND BE IN LINE FOR PROMOTION ( Great future management)!!!! Good workers and great customer service is hard to find!! Thanks Caleb!

This business may be good at fixing stuff but you have to be lucky to find anybody there, even…read moreduring normal business hours. I left a message on their voicemail and did not get a return call after actually visiting their facility and finding it locked.

I am new to town and a business owner locally recommended Tri-Cities as a great computer repair…read moreshop. I took my computer in and quickly leaned that the owner is fair and very computer savvy. I will use him again as needed and like the straightforward way he conveyed information.