I've spent around $400 at this shop for poor-quality parts and repairs, and I consider them scam…read moreartists. I first had them replace my phone screen. They failed to properly install the water-resistant seal around the screen. A couple of drops of water from the sink later and the screen fried again. They charged me another $180 to "fix" it. A month earlier I brought in a laptop. They charged me $50 just to remove about 10 tiny screws on the back, then told me they couldn't do anything because the motherboard was secured by melting plastic to hold it in place during assembly, making it impossible to work on. So $50 for nothing. They also tried to charge me for data recovery. The SSD that held the data was easily removable through a door that takes one screw to remove. After the laptop disappointment I still hoped they'd take care of the second screen properly. The second screen they installed is faulty: it scrolls on its own without me touching it, and the problem has gotten worse since I got it back. Face ID also stopped working after the second repair (it had worked after the first one). They overcharge for parts, invent expensive services for things you can do yourself, and deliver shoddy work. I've paid them roughly $400 total for substandard repairs and zero accountability. Do not take your devices here. I'm telling everyone I know to stay away. I hope they find another line of work.

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.

My laptop was possessed! The Tuff Techie team, properly…read morediagnosed the issue and corrected it. There was good communication between us. I would definitely recommend Tuff Techies. Thanks.

Very knowledgeable, friendly and the experience was stress free…read more Will definitely be hiring them again for future other related services. Thanks!

This company has great customer service and were able to diagnose my broken computer pretty quick…read more When my computer couldn't be fixed, they were great helping me pick something new to replace it. Highly recommend this professional company.

Nobody in the VV has been doing it longer...or better. Nice folks doing great work. Fair pricing…read moreand honest service. That's all you can expect!

My Verizon store wasn't able to repair the charging port on my iPhone 15 Pro Max, so I Googled the…read moreclosest phone repair shop and found Nerdy Neighbor, located in a beautiful part of historic downtown Prescott near the courthouse. When I first walked in, Mike immediately discovered that my charging cord was damaged and recommended that I simply replace it, which I did. About a week later, my phone stopped charging through the port again, although it would still charge on the magnetic charger. I was worried that the charging port itself might need to be replaced. I called Nerdy Neighbor, and Mike told me to come in when he was working because he already knew the history of my phone. He also asked me to bring everything I normally use to charge it, including my charging stand. When I came back, Mike quickly discovered another tiny rock lodged inside my charging port! He removed it immediately, got everything working again, and didn't charge me a dime. I truly appreciate Mike's honesty, knowledge, and excellent customer service. Another thing I really like about Nerdy Neighbor is that if they can't answer when you call, they return your call within just a minute or two. I'm so glad I found Nerdy Neighbor in beautiful historic downtown Prescott. I highly recommend them!

Went in with iPhone issues and Mike thoroughly explained my potential issues and costs. In the end…read morehe nailed the issue and the price was exactly what he said it would be. Two hours later (as I was told) I was out the door. Excellent service, priced right and they were quite professional. As for the negative comments about this business, I think a couple people were a little fussy when they wrote their reviews. Nerdy Neighbors are running a business, not a free diagnostic clinic. Thanks Mike!

Joshua is very knowledgeable and very persistent about problems. We had a complicated WiFi setup…read more(old and new together) and he worked his magic. Very reliable, not inexpensive, but very worth it.

Josh was in the area and came over the same day I sent the text. It might have helped that I…read moredescribed the printer, its problem and provided our address. He ran through the checks I knew to do confirming that's all that could be done. Appreciated his recommendations with rationale for a replacement printer. I'd use him again and definitely recommend him to others. Having Josh come to the house sure beat dragging that 50# printer in/out of the car and a shop!

Josh is now the owner, but he has been here twice. He's head and shoulders above the other tech…read moreguys I've tried. He's good and he's honest. I won't ever call anyone else again.

The service tech was fast, prompt, courteous, and knowledgeable. I appreciated his help with my…read moreemail problems. We talked on the phone, set up the appointment, by the time he arrived he had pretty much figured out what the solution was. I would call him again or recommend to my friends. D Ellis. Cottonwood

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Great company. Thomas helped give me ideas about how to more effectively market my business online…read morevia Youtube and Facebook. His knowledge of the IT industry is stellar. Thomas is easy to talk to and gets things done. 5 Star!!!

Thomas/Trind I.T. has provided both I.T. and Media assistance for my family the past 3 years. He…read moreis professional, respectful, courteous, patient, and a good communicator; extremely I.T. knowledgeable and very detail orientated. He has guided me through the process of choosing, ordering installing and programming a complete desktop computer setup including printer; with router, apps. & Windows 10 + Webroot ... When recent issues occurred which blocked access to many apps .... Thomas was my Go-To guy and did everything necessary to provide a "Comfortable Service Experience" during my stressful time ... Thomas meets all my expectations and consistently provides solutions to problems. Highly recommended!

My Dell Laptop screen went bad and did a lot of research on passable problems and it sounded like…read morefull screen replacement was going to be in my future. Found Computer Plus and they looked better than going to someone's house which was almost the only alternative and did not want to drive to Phoenix or take it to a big box! So was ready for a big bill when they confirmed it most likely was the screen. I had priced a screen on line and was prepared for the worst. I was happily surprised when the call came in that the screen was in almost a week earlier than expected and almost half what I was expecting to pay. Great service and extremely friendly would recommend them to anyone.

From the owner: We have been providing computer repairs in Arizona in the Verde Valley, Cornville, Cottonwood,…read moreSedona for more than 15 years. Our services include the following: Apple Computer Repair PC Computer Repair iPhone Repair Android Phone Repair Business Computer Consulting And Service Laptop Screen Replacement Malware/Virus Removal Windows Upgrades PC Backup And Restore Security Software Our trained technicians are ready to fix any computer or mobile device problem you have. Let us help you. Contact us today!