Whether it's chicken or breakfast items, the food is always good. Service is average. Everyone seems to be working hard, even though they are sometimes short staffed. Dining room is fairly clean. read more

Bojangles - Steak Biscuit - Fast Food Near Me - Spring Hill, Tennessee

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I never understand why fast food joints always get bad ratings, but I love Bojangles! The food is some of my favorite when it comes to chicken, and the breakfast is my favorite. They are always busy, so I do think they could use extra help working the front register, but this place will always be in my breakfast rotation. read more

I Help restaurants in their delivery service and it helps when the restaurant is Competent. This restaurant has HORRIBLE STAFF HORRIBLE SERVICE! And never had their act together! They always have some excuse today was "she is only 15 years old" and that's why this young individual look a me i told her the order i was there for and walked off no verbal acknowledgment of " ok we are working on it or anything not a peep they manager ran to her defense when i asked is this how you like to be treated when you walk into an establishment.. all they had was excuses ZERO solutions.. you all need to get solutions not BS Excuses!!! Also to add my wife has been told by workers there DO NOT EAT HERE for they the workers do not trust the food they are serving. That is a direct quote read more

I had a chicken sandwich and fries and both were cold and tough . Both employees I talked to and where nice and polite

We have patronized this location since they opened. Tonight i was running late for work so i stopped in at 9:15pm and they close at 10. Food has always been ready and service always prompt. I was told I'd have have to wait for my food to be cooked and it would be at least 10 mintues because their policy is now anything after 9pm is cooked to order. It was like the employee was talking me out of ordering food. NONSENSE. If I wanted slow food and crappy service I'd go to Popeyes. Get it together read more

Spring Hill location. AVOID this joint at all cost!! They rip you off at every chance. Employees are rude.

I'm confused as to why it's 6:30am and their doors are locked, drive through is telling me they're closed, and the people working inside are all staring at me when the drive through prompt said they open at 5:30am every day. Crazy. Once again left disappointed by the laziness of this locations staff. This is the only place open near me in the mornings before work, so I don't have many options for a last minute breakfast, but I'm starting to get frustrated with the fact that they always get my order wrong, not opening on time, refrying old fries- This is just old, guys. A new staff is needed. read more

Just waited in the drive through for 35 minutes just for them to tell me its an hour wait. They could have told me that when they asked me to wait. read more

This place took 33 minutes to get a two piece dinner. They had 4 cars waiting for food. If they don't have food ready let folks know before waiting 20 minutes in a drive thru just to take your money Springhill location. They have 6 people working really??? Don't waste your time. Go to KFC OR ZAXBYS read more

I've heard nothing but good things about Bojangles and their breakfast sandwiches, biscuits, and hashbrowns. So today I decided to give it a whirl and I was absolutely blown away. Order at least a medium hashbrowns because once you eat one they are the tastiest little rounded potatoes you'll ever find, so happy I got him. Also I got the chicken and biscuit And decided to get the Cajun chicken which is very mildly spiced not overwhelming at all and it was outstanding I hate to add more fast food to my diet but any fast food out eat but probably more Bojangles nowadays. Give them a whirl read more

Bojangles - a bag of chicken in a car - Fast Food Near Me - Spring Hill, Tennessee

I love Bojangles and I always make an effort to stop at the Springhill location. I always receive great customer service and fresh food. read more

Bojangles - 3 PC wing dinner with fries and rice - Fast Food Near Me - Spring Hill, Tennessee

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I've been here lots of times and always had a great experience my order is always correct and it tasted delicious and there's not long lines. I wish I would have given them a good review months ago! They've always been super friendly too. read more

I wasn't happy when Bojangles changed the fried chicken coating (the old one was fine - new one is terrible) and the mash potatoes and gravy recipe (too salty - inedible). BoJangle's service has never been great, but it's gone from annoying to horrible. Sad, because this was a good chicken joint, and it's literally down the street from our subdivision. Biscuits are still amazing, but you shouldn't have to wait 1/2 hour for them. read more

So good I got fries and tenders and a biscuit and it was so so good all of it was hot and fresh so good and filling

Very friendly service and manager. My coworker and I were greeted by Matthew and the manager during slow hours and dined in

everytime i go i ask for a plain chicken sandwich and a drink and they always f@$k my order up, this is like five times that this has happened, and the dude on the speaker sounded fried asf, like cmon man read more

Just picked up two meals this morning. Both meals were wrong and not what we ordered. The biscuits looked liked they were run over by a car and completely feel apart. Why offer a service if you don't get what you pay for and then get sub par food? read more

It's another chain but atleast it adds competition to the other two fried chicken locations (KFC and Popeyes). Bojangles is an NC based fried chicken fast food restaurant offering a "Cajun" style heat and spice to their food. They offer a variety of different sides than KFC along with your classic mac cheese and mashed potatoes. Cajun, to me is an extremely spicy and hot delicacy from Louisiana that is hard to compare with unless you're in Louisiana. Again, this is not true Cajun heat or spice but it does offer a different taste (that's edible) than Popeyes. The chicken (white meat) has a nice crunchy shell along with tender yet spicy meat. This is a great dish by itself, not truly Cajun heat but just dialed down enough to give a hint of Louisiana. Unlike Popeyes attempt, this chicken reminds me more of New Orleans while Popeyes remains a vendor cart outside New York claiming fame rather than being good. The sides were great, if you love mac n cheese along with mashed potatoes then you're good. They don't spice these items to death like Popeyes. Then you have a sweet spicy French fry option that will make your toes twirl. My wife loved the dirty rice and pinto beans combo, they were gone in a matter of seconds. The biscuit was good, not great but decent. Along with lunch, Bojangles offers breakfast luring customers with the coveted biscuits and gravy (wonderful) along with several other dishes during the AM hours. All in all, this is a great chicken chain that can stand up to KFC, driving prices down in everyone's favor. Unfortunately it may bring an end to Popeyes which I would gladly like to happen, I don't go to a chicken joint often but I prefer my meat to taste less like bat and more like chicken. Pros: * Light Cajun * Sweet and Spicy * Side Options * Breakfast Cons: * its chicken, I'm a red meat guy read more

I don't normally review fast food restaurants but I had to take a minute to rate this Bojangles. My family and I were traveling from rural TN to Nashville and stopped here for breakfast. Being from NC and now living in the PNW we rarely get an affordable southern breakfast. The biscuits and chicken were fresh and the service was very friendly and helpful. I would definitely stop here again. read more

This place is the poster child for horrible food and non-existent service. If 0 stars were possible it might not be low enough.

There's really not much point in yelping about fast food. But, I swung by here at about 9pm last night, and I know the quality of food when you get close to closing time is historically not great. Still, the chicken I received on a biscuit should not have been served. I probably could have broken a window with it, that hard. read more

Food was ok. Mashed potatoes were good but the serving size was tiny. It was like a large Melli alley was used, not even a full scoop. Wife and kid likes the chicken fingers. I got the breast meal. Overall it was ok, similar taste to Popeyes. Biscuits were ok, but not uniformly cut or cooked. Staff was still very fresh as it just opened the week prior, hopefully it'll get better with age as they learn and grow. Training staff there were rude and did very little to teach, they just did the worked and pushed the others out of the way while bickering at each other. read more

Moving from NC, Bojangles is a staple. Biscuits and chicken. Can't go wrong. Cajun filet, egg, cheese and bacon biscuit.

Horrible!!! Got sick off their chicken finger the first time I tried. Chicken fingers tasted frozen and were obviously bad. Wife had their chicken and it was ok. I hate KFC but would go there before Bojangles any day. read more

Finally checked this place out for the first time. Purchased the Cajun chicken sandwich on a biscuit meal with the round tater tots (whatever they're called) and a coffee. The coffee was good........sandwich was very bland, no Cajun flavor at all, nothing else was on the sandwich, sandwich was greasy, the tater tots were greasy and there were no napkins in the bag. I knew that I wasn't going to like it........had to try it it. Wasted my time. Just another grease pit in our area. Never again. read more

Wish I could give this place 0 stars! I've been twice since they opened and the worst food and even worse customer service. Food tastes horrible. No flavor at all. I ordered a family meal through the drive through. Went and paid. Sat there for a few minutes wondering when I was getting my food. Another employee comes to the window and says to pull over because it's going to 'be a while.'. What? Why? She proceeds to tell me that they had a few big orders before me and have no chicken breasts so it will take about 15-20 min; "were you not told that?" Umm, NO!! I tell her forget it, give me my money back. She gets the manager. He was very rude. Comes to the window with no apology and says he's going to give me extra wings if I don't want to wait. Who in their right mind thinks that wings are a substitute for breast meat???? I said no I want my money back. Again, he replies with "I'll give you more wings". No. Cancel it. Then he rolls his eyes and asks for my credit card for the refund. Then when I ask for a refund receipt he says "oh it went through." Oh no, give me a receipt now because I want proof. I will never go back. The Bojangles at Nissan Stadium is friendlier and tastes better. If I need their food, I'll wait for game day. But never return here. read more

So, the chicken is good, that isn't really the problem I have with Bojangles. It isn't great, and it isn't the worst, it's good fried chicken for carry-out. It's crispy, and well seasoned, and juicy, so I have no real complaints with the chicken. The sides are okay, but nothing worth noting. Here is my problem with Bojangles, I've gone 3 separate times, and each time I had to wait way too long. The last time I had to wait 31 minutes from the time I ordered for 8 pieces of chicken! 31 minutes, for chicken, at a chicken place! I think this is very unreasonable. I attempted to contact management, and no one even returned my call. While good food is important for fast food, service is just as important, and service is where this restaurant fails. read more

Moving from West coast back to East coast. No Bojangles in California. What a shame. Stopped by this Bojangles and it lived up to our expectations. Staff very friendly, chicken Cooked just right and those seasoned fries. Place is very clean with easy parking. Highly recommended. read more

Horrible experience. Waited at the pickup window for 12 minutes for two chicken biscuits? Really?!?! The. When I pull of I realize that I have two bacon and egg biscuits. I go back and staff has an attitude about me coming back. Waited 10 more mins to get my order correct. SO SAD!!! read more

Ordered 2piece white meat. Gave me 2 piece dark. Chicken greasy!!! Like not drained. Poor QC!! Can't reach manager to complain.

I love Bojangles, but this new place in Spring Hill is a joke. They mess up order after order and it is run by children and an owner who could care less about customer satisfaction. I wil not return unless I hear things have gotten fixed!!!! read more

My family and I were driving from Florida back to Indiana, and we decided to stop here for the first time after a horrible 5 hour drive through Alabama. Family members have told me they love Bojangles, and this one in particular was great. Service was nice, super clean, great food, and just a wonderful break for dinner from this long drive. read more

In my opinion this place landed somewhere between a kfc and a sonic on quality of food. Flavor was underwhelming. Mac n cheese was the hi light of the meal. Return? Yes. If this place went out of business tomorrow...wouldn't even care. read more

Rediculously slow. Poor management and poor service. Drive thru sucks because you are locked in and cannot get out once in. Their "quick service " claim is b.s. read more

Went to Bojangles on Port Royal for a quick meal. Got our meal and no biscuits......I ordered 2 chicken breasts and only got one....went and got that straightened out and the girl started to put the dark meat with a bite out of it back in the pan.....Then Debbie found a hair in the breading of her chicken.....called the manager over explained the situation......told her we didn't want a refund or anything just wanted her to know.....Her reply was no one works here with that color hair and the only person here with that color hair was Debbie.....Got up dumped the rest of our food in garbage and left.....1st and LAST VISIT!!!!!!! read more

First let me say that have been to this place multiple times before making a review. The first time or two I went there my order was not even close to being correct. I gave them the "this place is new" benefit. Then after my first two times it happened again and this time I let the manager know it was happening almost every time. He gave me a free meal and that was that. The very next time I pull up to drive through and make my order they take my order and when I pull up to pay I'm told "sorry sir we are out of chicken"...what?! Your a chicken place! Then why take my order ?! I love Bojangles and I am so so disappointed that this location lets a bunch high school kids ruin it. They care more about being on their phones and laughing and cutting up at work than to pay attention to a persons order. I will never return to this location and will tell everyone I know to not waste their time or money here. Thankfully Popeyes is right down the road. read more