I have been a frequent customer since they opened, but the last year it continues to go down the drain. Literally half the time they have no chicken thighs ready. Poor management or none at all. There are only four major parts to a chicken. You are a fast food chicken restaurant. How is it that out of the last ten visits that half the time I need to pull my car up and wait for the chicken thighs to be cooked. It is FAST food, not fine dining. Did anyone in the building not notice that the thigh basket is low or empty. Yesterday none at all. The pervious visit gave me drum sticks and whatever to make up for no thighs. If your main item is chicken, and you do not have chicken, then you are out of business, and from what I see, they could care less. read more

Breakfast waffle sandwich with white meat chicken was good. Fish sandwich was dry. Service was kind and pleasant. read more

Bojangles - Chicken Bo-Berry- Waffles - Fast Food Near Me - Hampstead, North Carolina

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Worst Bojangles order I have ever seen and tried I also asked for bow rounds and you guys gave me fries disappointing read more

Bojangles - Fast Food Near Me - Hampstead, North Carolina

Stay away from this incredibly poorly run shop . Food is dried out and room temp due to sitting under lamps all day. Twice now I've gotten home to find they gave me the wrong food . Just a total disappointment. read more

This location just keeps going down hill. I've given them multiple second chances because I want it to be better than the last time but it never is. Chicken biscuit was harder than the French fries they served me and the grilled chicken was more than well done. The guy working the drive through wasn't the most friendly either. He must not know how to speak because he would only respond in head nods. I did see a 93% sanitation score on the outside of the building before we ordered, which isn't terrible but definitely leaves room for improvement. read more

Bojangles - Grilled chicken sandwich - Fast Food Near Me - Hampstead, North Carolina

Waited forever to get my food and when I did they forgot my biscuits. Chicken looked disgusting. Was my last straw of my rough day.

I waited in line for an hour only because my kids wanted Bojangles only to get home and the food was cold and wrong. I went back to get a refund, and the manager was hesitant to refund me. Never again will I go there. read more

Drove through Bojangles to grab a smoked sausage biscuit. The did not have any! WHAT? I was so disappointed. Still hungry I grabbed a sausage biscuit. It was good and the biscuit was fresh. Staff was nice and I was gone in a flash. Enjoyed my biscuit on my way to SC. Visit on Aug.10, 2022 read more

Have mercy! I stopped today as I was gonna it to our storage and it's truly been a long time since I've had Bojangles! The lady in the drive thru speaker sounded as if she was somewhere else lol so professional! When I got my order the window lady was just as professional! My food was hot and fresh and delicious! Way to go Bojangles! Thanks for amazing service! read more

Bojangles - It's been a while Bo' yum - Fast Food Near Me - Hampstead, North Carolina

went though the drive though to end up talking with a robot that you can't understand so I drove around and parked then the manager got butt hurt because I came in and told me if I do that again she's gonna make me go back through the drive thro but I'm sorry if your that lazy to get on a microphone an take a simple order and get a robot to do it for you and snap at a customer like that maybe think twice when you work for a FAST FOOD RESTAURAN P.S don't know who it was but it was the semi older black girl with her braids/dreads in a bum read more

I had a bad meal here 6 months ago. I gave them a second chance tonight. No good. The chicken wing was perfect. The breast was cold and dried out. The mashed potatoes were cold. The chicken tenders were too hot to eat (nice). The mashed potatoes with this meal were also cold. They did not give me the honey and jam that I asked for. The was no plastic tableware. Note: The location is 17s in Hampstead. They do not provide a cash register receipt that would have owner/manager contact info. If they did, I would have contacted them vs giving a bad review. The store in Sneads Ferry is great. This one is. Not too good and I don't plan on going back after giving them a second chance. read more

Me my mom and my brother went here tonight for dinner and we ordered a moderate amount of food, my chicken sandwich was room temp my brothers bird dogs were cold, and the only thing good was my mom's tenders which were hot and they were decent overall a mid experience. Especially for a first time. THERE WERE DUCKS! So cute one of them followed us to our car and then wobbled off. read more

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Ordered steak egg and cheese but got got sausage where is the steak in heart could not go back now I know how the store go 2 stats

This location needs far better quality control.. It's often a BIG MISS and we've been going to this location on and off for over 2 years (since it's closest) but there's time where the buns are stale, the chicken is under or over cooked, fries are not seasoned at all, too many times the dirty rice is so mushy and overcooked/old.. it's never consistent or accurate with orders... We've started to intentionally drive twice as far to the Sneads Ferry location because to spend $40-50 for a family of 3 and get very mediocre food is annoying and frustrating. read more

I ordered all white meat, this Bojangles gave me a drum stick without asking if it was good. I said something to them about it after the fact and they were out of wings and wouldn't just give me breast instead. They also just tried to pull a fast one and rip me off. read more

I drove through here today after leaving Topsail because I was starving. I ordered a grilled chicken sandwich and a regular chicken sandwich for my son. The boy working there was so nice and even a cutie! The sandwich was one of the best grilled chicken sandwiches I ever had. The tomato was thick and juicy and the lettuce was crisp and Fresh. Not to mention how delicious the grilled chicken was. I had a horrible experience last time I was here and so this one was great. My son really likes his chicken sandwich. read more

There is nothing wrong with this location or food. Can it get busy during breakfast or meal times, and especially during high tourist times of the year... yes, it can. That's pretty normal. If you are from NC or familiar with Bojangles, you know their chicken is worth it! Nothing beats a Cajun filet biscuit or their seasoned fries with a cold Cheerwine. If you're driving through or visiting the area, stop by for breakfast on the way to the beach or get some chicken to take with you. Their chicken has earned respect and deserves more than the low rating received. And if you get hit by any flying animal while here.... maybe lift your face out of your chicken and look both ways. Stay safe and keep Bojangling on! read more

Incredible! The big booty fellow, Zion was absolutely amazing. His customer service and charisma was truly outstanding. The food was incredible and wonderfully seasoned to a absolutely stunning extent. I throughly enjoyed my experience within this bojanchles and in-fact believe Zion should get himself a raise. He's bound to do great thing. read more

Bojangles - My bojangles- but it's gone cause it was good. Bless Xion - Fast Food Near Me - Hampstead, North Carolina

This location is always understaffed, which causes poor customer satisfaction. Today I placed an order through the app to be ready at 5:19pm. I arrive at 5:23pm and there was not anyone working the front. Five minutes later I was greeted and I asked about my mobile order. I was informed to give them a minute. The staff waited on drive through customers and they walk in customers before addressing my order. My mobile order immediately charges me, yet I am pushed to the side vs. the customers that placed orders after I. Whomever is the district or regional manager clearly does not care about this store because there is currently not any competition. When completion comes to this area they will lose their business. It is sad considering their food is good. I feel for the employees at this location not having leadership or someone in charge that cares. read more

These guy do a great job here ! Serious staffing issues like everywhere. Sean sometimes in drive thru kills it ! Friendly and fast !!

My husband talked me into a breakfast sandwich here. I was hesitant as the last sandwich here had raw bacon. Once again- you guessed-raw bacon. And we specifically asked for catsup for Bo-rounds. Once again, no catsup. I had to get out and go to drive up window as I could not go inside. Last time we had our son pick up a chicken dinner-no biscuits. This place is a disaster for the Bojangles brand. Never again -they really need some employees that give a DARN!! read more

the service here is absolutely terrible. the staff are very rude. my biscuit was raw and so were my fries. don't recommend read more

Bojangles - RAW BISCUIT - Fast Food Near Me - Hampstead, North Carolina

I have been going to this Bojangles for a long time. Each time I came here, I have enjoyed most of my meals. The food is good and service is good. Highly recommended for any Bojangles lovers. read more

Work ethic and or customer service is lacking in this place. Here I sit waiting for chicken. 20 min later Chicken is done. Oh sorry you wanted fries with that. Hold on we gotta make some. Face palm. Thank goodness it's a chain. read more

we waited in line for almost an hour just for our food. there was barely anyone in the kitchen, extremely under staffed. the food was not good either, the chicken was dry. read more

Stopped by inside for breakfast to go. The interior appeared to be clean. The exterior was as well, but seems to be a spare parking lot for the local police force. At 8 am on a Saturday morning, the workers seemed disorganized and exhausted. The food was an odd combo of very good fresh biscuits, but extremely stingy egg/cheese. The steak biscuit was saltier than it should have been. I was disappointed in the quality, especially considering the hype of their now serving breakfast all day. read more

Maybe I am not a Bojangles connoisseur, but I love Bojangles, and when I learned I was moving to this area and I saw all these crappy reviews I was highly concerned. That said I've been to this location 3 times since moving, and I don't know what the hell people are talking about, this Bojangles is great, and I am reminded of that as I watch the place being packed for Bfast biscuits this morning. I love you Bojangles, Have a nice day read more

Showed up at 10 am and asked for a supreme meal. They claimed they didn't have supremes because it was still "breakfast" time?? I have never been to a Bojangles that didn't serve supremes at any time throughout the day. read more

Ordered from here yesterday. They must have 30 people working behind the counter and most of them seem to be roaming around aimlessly. I ordered a Bo box and discovered when I got home we were missing two out of three sides. The tenders were soggy, the mashed potatoes were desert dry and the gravy was more like mashed potatoes. This was not the first time we got food here (was good before) but it will be the last. I know times are tough but this was a waste of 40 dollars. In the future we will say no to this Bo. read more

Chicken dry asf. honey mustard yellow asf. building old asf. low b rating and not very sanitary. still ate that shit tho

Food is good here but the wait time is always ridiculous. Every time I go here someone is waiting around 5 min at the speaker just to be spoken to not to mention the other ten minutes of waiting I don't know if there isn't enough help or what but the lack of good service brings this place down read more

Avoid this Bojangles at all cost, unless you want to wait at least an hour, and have the feeling that they forgot about your order.

Looking at my watch. 12:40 ...prime time lunch hour. No thighs whatsover. Basically no dark meat of any kind.I find this out after my order was placed. I then was told we have two thighs not the four ordered. So how does that help me? I paid for four. No refund offered . I made a comment about not having any thighs ready at prime time lunch and the young man just had this "oh well " attitude. So I waited for it to be cooked because I had paid for it. Total lack of concern. This is supposed to be fast food not fine dining. read more

Waited 15 minutes after ordering and then told all they had were thighs. I like chicken breasts and so we cancelled our order. Why couldn't they tell us when we ordered. If the 2 cars in front used all the chicken, when they saw there were people behind the car that took all the chicken, why didn't they drop more? If we had been told that fresh chicken would be available shortly, we would have waited but nothing was offered except all they had were thighs. And this was 4:30-4:45 on a Sunday. Did they close after this? Never treated like this at a fast food store before. read more

Just got a Cajun filet biscuit with egg and cheese. Paid for them and ended up with 2 egg and cheese biscuits.

Well I would give 5 stars and maybe I should. Basically for fast food fried chicken this Bojangles has been consistently fresh and hot even with DoorDash. So maybe previous reviews are maybe from a while back. Have not really checked. Anyhow what they offer is what I have been getting for about 6 months since I have stopped by there. No complaints. Sometimes a lengthy wait..but will wait for quality. Not a fan of fast food but when I have to get it this place has been pretty good. read more

They cleaned the grill and made a gluten free chicken for me.. even though they were minutes away from locking the doors.. anyone with blue eye shadow and a flock of seagulls hair style, is always awesome in my book. Thank You.. gotta love southern hospitality read more

Absolutely phenomenal food and it was very good. especially right before a long road trip, but i almost got attacked by a duck...not kidding. read more

the food is good. the service is the problem. I feel the problem is the lazy management I have been in there on several occasions where they where backed up and the manager comes out looks around and goes back to there office. there is no team work you watch these people work there is no leader so they do what each one needs not looking at the big picture. the restaurant would be much more profitable if the management owners would engage with there employees and use the input from customers. read more

Was on my motor cycle, I walked to DT window and asked if they could take my order since I wasn't going to ride my motorcycle through the DT and drive off with an order and drink and ride at the same time. Was told the only way to order was to ride my motor cycle through the DT lane. Come on Bo Time, y'all are better than that, what the heck are ya'll thinking -- use common sense and stop being stupid, businesses are using COVID to cover up their inability to the job right... just pack up and leave the QSR industry to professionals such as Chick-Fil-A and call it a day. I'm done with you guys and on top of that the average DT wait time is 20 min ... are y'all for real is that your standard for your business. read more