I'm a convert! Used to say there was nothing better than Jersey Mike's. Firehouse Subs wins, hands down!! Who knew a lightly toasted sub made all the difference?! The staff were extremely attentive and got my order exactly right! They were friendly and patient while I made my decision of which sub to get! The interior was huge, a great place to eat your sub-since it was lightly toasted! You had options of high tops or regular table seating. One bad part about it, it's SO FAR AWAY! But worth the drive!!! read more

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This place has good food, is very clean, has a professional staff and was a great experience. We had been recommended by someone who said this was one of their best lunch places. . It was great. Whoever manages this restaurant does a great job. read more

I don't usually complain but I picked up a DoorDash and they gave me the wrong order no big deal, but when I let them know they completely ignored me and make me feel so uncomfortable all while they were making themselves food. I understand they can't just give orders out but they could have at least listened to me. read more

My first time ordering here and the food was absolutely amazing. I ordered 3 sweet and spicy meatball subs and they did not miss at all. The service was fast and the food was hot. Definitely adding this place to my go to list for hoagies. Most definitely worth the price. read more

Firehouse Subs - Fast Food Near Me - Wilmington, North Carolina

The steak and cheese sub with onions and peppers was disgusting and barely put any meat on them.I am very disappointed and will never eat at firehouse again. Way overpriced and was disgusting too.Thd firehouse subs on sanders rd. Is the culprit. read more

I have heard a lot of people say how good Firehouse subs is. I ordered the hook and ladder and a cup of chili The sub was very tasty and had a delicious flavor. I do feel like it wasn't filling for the price. The portion size was not like other places . The chili was decent but the amount of "cheese" added was barely found. All in all, a good chain if this is what your choices are. read more

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I've had Firehouse before and have liked it! However, today I went in after deciding I wanted it when I usually go to Subway. I got a build your own meal, with soda and chips. For $12, the sub was fine but the proportions of the ingredients were way off- there were more olives than lettuce? The soda machine must've been neglected, because the soda had color to it, but tasted like sparkling water. The syrup level must have not been measured in awhile. Finally, the chips I got were stale immediately after opening the bag, and I noticed several bags of chips that were partially opened on the rack. The crew working there was pretty nice and cracked some jokes, so no complaints there! Left wishing I would've just gone to Subway. read more

Very good fresh bread great ingredients. We plan on returning. Wish there was a Firehouse near the North Chase area.

I come here often and get the same exact thing cause it's so good. The staff is friendly, calm atmosphere, and clean.

Probably the 12th best national sub franchise in America. Blimpie is better and that should be an upsetting comment. I live firemen...but I'd rather order subway and drop the department off some cash. read more

Good food, tasty Italian sub with a slightly sweeter dressing than usual, but not bad at all. Just different, which I like. Just a bit too much of it unfortunately. A bit soggy. The bread is good, but maybe a little more than necessary. Not my favorite sub in town, but not bad at all. I'll give them another try, and get the condiments on the side. And I'll try some other options and report back. read more

I really enjoy a @FirehouseSubs meal. Their #10 Beef & Cheddar Brisket is so tasty. The staff is really friendly. My only advice, stay away from the pickles. I think they soak them in a super saturated salt solution before they serve them. Even the staff admitted the pickles were extra salty. #316 read more

Firehouse Subs - Fast Food Near Me - Wilmington, North Carolina

Some of the best subs around! Very generous with meat and toppings. Love the Hook&Ladder, and also the hot Italian. Was so excited relocating from MI to NC to find out they have Firehouse Subs here, too! read more

Me and my family went into there to get some lunch and the service was so slow that they had over 15 people waiting to get there orders from couples to people with small kids. the line workers where so slow and had no since of urgency it was ridiculou. I will not be coming back to this location ever agian. read more

I haven't been to this location in years. (Usually going to the location near Carolina beach.) The service here was extremely rude. Was not greeted when walking in. All three workers looked at me without acknowledging me. They all looked annoyed to be working. The guy that gave me my food literally tossed my sandwich up on the bar. Felt like an inconvenience to these guys. Won't be back. read more

Glad to see Firehouse is still on top of its game in the middle of a pandemic. Friendly curbside service and delicious food :)

I only visit to use my birthday freebie every year because I'm not a big fan of their cold subs or choices but maybe I need to try a hot sub which I don't see any that appeals to me. My friends like their hot subs so maybe next year. However my visit this time wasn't too bad but it could have been better. I got there a few minutes before opening and had placed my order over the phone so imagine my surprise when they opened and some other people came in and I went to pay for order the young on register had no customer service vibe at all in her demeanor and didn't greet or say thank you plus didn't look very professional in her attire. Then while waiting for my order which should have been ready shortly thereafter but for some reason got pushed back and I ended up waiting 15 or more minutes while watching other customers coming and going or a multi order being filled before mine. The food or my order was soup and a sandwich; soup was ok it was warm and good but the sandwich bread seemed old and dry. It was not a good experience with the sandwich at all and I was reminded why I only visit once a year. read more

Stopped in shortly after they opened and the staff was busy working in the "kitchen" area. The young lady who took my order was very sweet and apologized for the wait. There was another young lady who made my sub and brought it to my table. The food was delicious and the restaurant appeared very clean. The staff was great and very friendly. It's nice to go into a place where staff actually say "thank you"! Definitely will go back if I'm in town again! read more

I love this place! My food is always amazing and fresh and the employees are so kind and accommodating. When I last went in the manger was so patient and kind to a difficult customer. Highly recommend Fire House!! read more

This place is terrible. They never have your food ready when they say it will be for pick up. I ordered my food 20 minutes before arriving and then after arriving I had to wait another 20 minutes for it to be prepared. While I watched in store customers and other pick ups get their orders. Absolutely the worst fast food experience I've ever had. They definitely need better management read more

Best place ever so awesome subs great workers nice screw every other sub place only coming to this firehouse until I croak .

This was my first time eating from here and it was delicious! I stopped in here for a quick lunch to go, I got the Italian on wheat bread and added jalapeños. It traveled well and didn't get soggy on the way home and tasted fresh. I'd definitely go again. read more

Firehouse Subs - Fast Food Near Me - Wilmington, North Carolina

Poor customer service treated me like they would like to be anywhere but there. Took forever, got home sub was soggy wet dripping water or something?? Way over priced $$$ $10.00 plus for a soggy tasteless sub. First and last visit. So disappointed read more

Great food and great service!!! We got there close to closing time, and they were great about not rushing us. Highly recommend this location!! read more

the girl talking my order was very rude and rushed me while i was ordering. she had big eyelashes and was just not polite. i know it was busy but was not nice. read more

I was there last evening to get a few subs .......disappointed when I saw 3 workers there and NONE were wearing a mask....curbside pickup is great idea but no masks means no eating food there for me. Too bad because the food is good . read more

I normally order a turkey sub from here and get it toasted with extra mayo. They have an entire counter full of hot sauces from all over. This gives my sandwich that extra kick I like that jalapenos can't fulfill. Every location I've patronized is clean and friendly. Prices are reasonable. read more

I eat a lot of subs, and Firehouse is one of the place I like to go to get the subs. This one has a friendly and fast staff. It is clean and prompt. Oh, and their coke fountain is crazy. read more

I heard the hype, endured the endless television commercials and always thought, meh. Then I went and had a Hook & Ladder purely out of wondering what all the fuss was about. That sandwich was so good I had to sit down. Food is merely fuel to me, but when I eat something this good, it makes me swoon. Lots of meat and cheese and shredded lettuce. So tasty! They lost my rare Fifth Star because the cashier was surly and seemed annoyed by our lack of knowledge of their fare. The young lady who made our sandwiches did a terrific job and was just as friendly as could be. Customer service is extremely important to me. Those sandwiches are so good!! One of the best I've ever had. And I know sandwiches. Edit: 3-10-16. Thank you for your response. I realized I had been a bit harsh with my original comments as both our emotions were still fresh. I have since edited my review to reflect the high quality of the food and not the service issue. Firehouse makes some of the best sandwiches I've ever had and I will continue to go there. read more

Great service and great quality of sandwiches would recommend. My brother and I went during lunch and got served in a descent time.

Poor Customer Service. I ordered some subs that did not have cheese. I contacted management and I was told that cheese would have been left off only if I had requested it. That was not true in my case. I was too far down the road to turn around and get it added because I was in a hurry. read more

1st time trying Firehouse Subs, had the steak and cheese, the best part was the pickle, unfortunately the sub had no flavor, and I could barely see the sauteed onions and peppers, I am sorry to say I won't be back, on a good note, the staff was nice and the place was clean, if the subs had flavor it would be a great little place. read more

We love to eat at Firehouse because it has real friendly and helpful staff. It is always neat and clean. I wish the King Hawaiian was always available because it is the best BBQ sandwich with the best slaw around paired with the Limon chips it's a win win combo!! read more

I love these subs. I always get the steamer and sometimes a PB and J to go. Also the cookies wonderful. The staff is always friendly, the food is always good and hot and the prices are incredibly reasonable. read more