I've been stopping by this Bojangles on Livestock Road quite a bit lately, and they honestly have the fastest drive-thru in Dickson. Even when the line looks long, the staff keeps things moving without ever making the order feel rushed or sloppy. What I always go back for: Cajun Filet Biscuit: It's always served steaming hot. The chicken has that perfect Southern spice that isn't overwhelming but definitely has a kick. Bo-Berry Biscuits: These are a must-buy every single time. They're consistently soft, loaded with blueberries, and topped with the right amount of icing. The Sweet Tea: It's exactly what you expect from a great Bojangles--cold, crisp, and just the right level of sweet. The team here is always friendly and they actually pay attention to the details, like making sure you have napkins and your sauces are in the bag. If you're looking for a reliable, high-quality meal that won't make you late for work, this is the spot! read more

Rolled into Bojangles craving that southern fried goodness, and they didn't disappoint. The chicken was hot, crispy, and seasoned like it had something to prove. Biscuit? Buttery and flaky, like it came straight out of Grandma's kitchen. Cajun fries hit the spot too--perfectly salty with just enough kick. It wasn't lightning-fast service, but the staff was friendly and the place was clean. Nothing fancy, but everything tasted fresh and hit the comfort food mark hard. Solid 4 stars--messy fingers, full belly, and zero regrets. read more

I always love to go to my Dickson Bojangles! They've had some up and downs through the years, but this time they have it going on! Stopped in a few nights ago for a family meal; the service I encountered was amazing. My chicken was crispy and my biscuits were soft. The manager and crew seemed to be having a great time working, which made me feel more confident about my choice for tonight's meal. I loved eating here before, but now it will be a weekly stop for me. Amazing food and friendly service. read more

Horrible experience and the food was just as bad. The kids had my wife and I pull up at the drive through and wait 30mins until we went in and they didn't even make the food! They were playing. No one was coming in and no one was there. They finally made the food only because we were standing there. It is Feb. 11th at 730pm. The food was cold and we had to throw it out. Don't eat here!! read more

The manager of this restaurant goes above and beyond to make this a premier stand-out fast food place. From the excellent customer service, cleanliness of the area and hot fresh,super delicious food! I'm from Clarksville and excellent managers are few & far between! I really appreciated everything about this location!!!! read more

Dirty!!! 3:10pm empty restaurant. Every table was dirty and the floors were too! Rude lazy workers on their phones plus they got our order wrong. No wonder they have a low star rating. read more

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terrible all around. extremely slow for no reason. I'm sure a managerial crisis as you get at any fast food joint now a days. just save yourself the time and just don't turn read more

Worst- BoJangles I have ever been to . Window service was rude and loud . No sweet tea , no Bo rounds. And after being parked for 10 minutes I went inside to get my order read more

I'd never been to Bojangles before in my life, so I don't know how it's supposed to be. Despite a lot of negative reviews I decided to try it while passing through town. The lady that took my order in the drive thru was very sweet. The tenders were fresh and were really good. The Mac and cheese wasn't great. Also seemed like cross contamination was happening with the Mac. The sweet tea was sweet. The biscuit was hot and fresh, just wish it came with butter or honey or something because it was dryer than the desert. The lady at the actual window was something, didn't say a word, no here's your food, would you like a receipt, no your total is, no fuck you have a bad day. Just didn't say a word even when I spoke to her. Don't plan to return but not mad I stopped. read more

This crown jewel, shines bright amongst a small selection of well known places who serves up chicken dinners and combos, preparing classic favorites with quality, we can rely on since 1977. My recient visit says it all. Upon arriving to this location I took notice of their dining room & how they've taken pride in the cleanliness of the stores interior from their clean dining room area refreshment station & cashier station. As soon as I walk toward the counter ready to place my order my cashier welcomed me with a friendly attitude ready to take my order. She had really made my day giving me exactly what I ordered & didn't miss one side or piece of chicken. Everything's now perfect for a enjoyable dining experience I've experienced every time when patronizing a Bojangles. The minute I bit into my breast it was absolutely crunchy moist & perfectly spiced. Popeyes & the Colonel don't even come close. Their signature sides are absolutely to die for I always order their Mac and Cheese Mashed Potatoes and Dirty Rice. I also enjoy their biscuits over Popeye's or KFC as they don't tend to live up to my expectations or quality being Bojangles make theirs from scratch. If you're on a road trip or happen to live close by this location is always worth stopping by or pulling off the interstate for a stop. #It'sBoTime Be sure to like them on FB and tell a friend. Dickson location https://www.facebook.com/BojanglesDickson2001/ Nationwide Fan Page https://www.facebook.com/Bojangles/ read more

Dirty! No tea, no Pepsi, no cups, no napkins, kitchen dirty, employee covered in sauce. Holes in the wall, dirty tables. Boxes stacked up on countertops. Owner should be ashamed! Had to add a star but it should be zero Should have read reviews before we stopped. read more

I stopped in for breakfast one weekday morning... they weren't busy at all and I placed my order pretty quickly. The order came ready quickly too, but the lady giving out the orders wasn't really with it this morning... she forgot items, like my coffee. The chicken was awesome! Spiced and battered perfectly! Coffee was great and those Bo Tits were excellent, as always! read more

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Went yesterday for the first time got the 2 bird dogs for 5$ were good I would like to comeback and explore other items on the menu !

Horrible customer service!! They closed the inside even though they had enough people to make it work. Then when we entered the restaurant through the open door they yelled at us from the back. I got in the long drive thru line and watched family and worker group after group leave because they were forcing everyone to use the drive thru. Really bad customer experience! The drive thru order taker was super hard to understand and also needs customer service training badly. read more

I was just hungry. I ordered mac and cheese, with tenders, and a sweet tea. The cashier was very disrespectful, she was on her phone and told me to wait for someone who cares to take her order. I felt very offended because this is one of my local Bojangles and I come to pick up food for my sons soccer team, but I am appaled. Once I finally got my food after waiting almost 15 minutes, my mac and cheese was open and spilled all over my new car. Now my car reaks of mac and cheese, and the chicken tasted alright. read more

Absolute show everytime we come here. Expect a 20-40 minute wait-always. We started to order food online well in advance in hopes of it being ready by the time we get here....still a 30 minute wait. This place is the most poorly ran establishment I've been to in my life. It never gets better. Our order is almost wrong every single time too. So we wait all this time for the wrong order. Beyond frustrating. This place is in a big need of a management change. While waiting in line- I've seen so many people leave the line. The amount of money this place could be making if they just got it together a little bit. read more

No drive though service go window and knock No one anywhere went inside 4 employees setting in the dinning room No one at the counter would not recommend anyone going there don't think like there jobs I have to give them a star rating for them to send this review? read more

All male workers when I went in, so not sure how someone yelped about ALL female employees. Schedules are schedules, lol. But the service was great, food was great. They even threw in a couple free Sweet potato pies due to their CC/debit machine being down. Luckily I had enough cash. Highly recommend Bojangles! read more

Bojangles in Dickson, TN is the BEST run location of this fast food chicken and biscuit restaurant. While road tripping from Knoxville to Little Rock, my friend and I stopped in here for a late lunch/snack (~2:30pm). Weren't we surprised by the warm greeting, excellent hospitality, and outstanding received from the store Manager and her team provided to us. Even though the drive thru remained steady/busy and other customers were enjoying their meals in the dining room, we were treated as though we were the only ones there. All food was cooked fresh for our order INCLUDING a fresh pot of hot coffee. The food was served fresh and was not greasy nor overly seasoned. Simply put, this is THE BEST, most delicious fast food meal I have ever had. As for the physical environment, it could not have been nicer. The place was extremely clean, all dining room tables clean and ready for new customers and floors so clean you could literally eat off of them. Condiments were well stocked and the area for these and self-serve drinks was kept in excellent order. The kitchen is readily visible from the front counter and was obviously clean. Thank you to the Manager (I'm sorry we did not get your name!) and your Team. You run an outstanding establishment. read more

Bojangles - Front counter - Chicken Shop Near Me - Dickson, Tennessee

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Downloaded yelp just for this. Employees were kinda rude and the Mac and cheese immediately condemned me to the toilet that did not deserve any mercy for it gave me none. It didn't even flush but that's their problem. Dare I say that hell would be a more tolerable place because at least the people there deserve such punishment. read more

All young people working in the restaurant along with all being female; not sure either has anything to do with the poor quality of food I was served, but it sure feels like an accurate observation. Very friendly but seem to be more worried about their social standing than anything close to resembling any care or concern for the food they're dishing out to the customer. That being said the biscuits and gravy I paid for resembled hockey pucks and paste more than what was displayed on the menu or promised. Very disappointed and feeling frustrated that the price of everything is rising while the quality of what's be over -inflated just keeps getting worse. All fast food has become nothing but a rip off for the consumer who keeps your doors open. read more

I ordered 8 piece chicken meal with 2 sides they were out of most of the sides . They told me it would 20 minutes before the biscuits would be done so I waited 30 minutes. Went up there my chicken getting cold . Had to ask them about my biscuits. They all looked confused . By that time I was getting upset. So I just told them to give me my money back and left rd . I will not go back there. !!!! read more

I have to give a shout out to this restaurant and its district manager. The food and service were 5 stars. However, the kicker for me was that I spilled my large ice tea all over the floor. The district manger jumped up from his seat and commenced to make me feel like less of an idiot for making such a mess with his kind words. He was beyond kind. Then instead of having an employee clean it up, he got a mop bucket and did it himself. Very impressed by his kind heart and work ethic. Two enthusiastic thumbs up! read more

Bojangles is just like every other restaurant facing employee shortages. But the people that work here are great. Sometimes the order takes a little longer but the food is always hot and order is correct. read more

Place was not busy but still forgot to put food in the family pack. And when I called them the employee had an attitude about it like if it was my fault... Regional manager needs to do better in hiring better manager read more

Very disappointed with my experience. 30 mins after ordering and paying we had not received our food. When asked to speak with staff they did not even know we were waiting on our order. The young man who took the order said he threw the ticket away. By the time the figured out the mistake they told us they were out of white meat after sending 3 large boxes out the drive through. We were told the remaining white meat was expired and did we want dark meat. No apology or compensation was offered and the manager tried to short change the refund. It will take a lot for me to return after this experience. So sad read more

We were there this past Saturday morning. I got the gravy biscuit combo with a cinnamon biscuit as well. The lady at the cash register forgot to give us our cups for our drinks. My dad's hash browns aka bo-rounds were halfway frozen and they got my brothers order wrong. Once we got all of that situated, the food was good. I think the girl up front was new and still in her training but I could be wrong. I'm just choosing to believe there was a reason for the few things that went wrong with our visit. We haven't had any problems with them before but this was a rough visit. All in all, the food is good. This visit just didn't go so swell. Food, 5 star. This visit, 2 star. All in all - 3 star. read more