First timer and was neither impressed nor disappointed. I ordered by drive thru as I was in a rush. I wasn't familiar with the menu so I ordered a basic 6 piece chicken nugget/tender box with fries and a biscuit. The chicken was ok. It seemed overcooked. The fries were surprisingly fresh. The biscuit still lags behind Popeyes or McDonald's - gold standards for tasty but extremely unhealthy biscuits. Overall a meh fast food stop. I didn't get sick so that's a plus. read more

The food and service were amazing! Clean restaurant and the world is crazy for rating this place 3 stars. 5 stars!!! read more

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Last month I ordered an eight-piece dinner for my family through the Bojangles app. When I got home, I had only one chicken breast and three wings. I guess that adds up to eight but it's certainly not what you expect. I called the restaurant to complain. The manager immediately started yelling at me calling me rude. I asked him to refund some of the money I paid but he refused. Finally I hung up. He called me back to keep yelling at me. I have been a loyal customer of Bojangles for over 40 years. I will never go to this Bojangles again. read more

This is my favorite place for fast food chicken in Charlottesville Va, this location specifically. The people who work here are always so nice, welcoming, and always ask about my day. There was one time when my boyfriend and I ordered inside and there was an odd customer bothering us that we didn't know, the manager immediately saw what was happening and asked him to step away, apologized, and threw in a free dessert for what happened. The people here care, and the food tastes like home. I have leftovers from this place at least once a week it seems, and don't even get me started on the house-made ranch, AMAZING! read more

The place was clean, fast, and overly polite. The best experience I've ever had at a fast food restraunt. The manager made sure we were enjoying our meal and brought sauces to the table when asked. If I lived near one I would go again. read more

Ordered a family dinner yesterday. Comes with 1/2 gallon of sweet tea. Arriving home in noticed stuff floating in the tea. Opened it and it smelled awful. These folks in fast food just don't care anymore. Never eat there again read more

Love this place ..great breakfast and deals. Every Sunday it's my place to eat..clean too

Went to the other BJ's in town and they were OUT OF BONE IN CHICKEN! This Bj's had chicken but struggled a little with our order. We ordered 2 supreme combos and two sodas and only got one box and two sodas.... Go figure. Our bone in chicken was great! We had to order the other supreme at the pay window and they got it in a jiffy. But guess what... they forgot our fries!!!! I think if you enunciate clearly and check your order then this place is just fine. read more

A well run, fast and efficient location. Even with a huge drive thru line, you move fast. We tried this location for both a late snack and breakfast. Both times we weee so happy. Great employees with excellent management. read more

I always go to Bojangles for their 3 wing dinner BUT today was a HUGE DISAPPOINTMENT. Their wing look like new born baby wing. My order came up to $15+. Gotta do better with the wing size or add a extra wing. For some reason I can post a pic of the baby wing . read more

The Great Fast Food Fried Chicken Taste Test Testing the fried chicken sandwiches at C'ville fast food chains. Scoring for looks, bun, juiciness, sauce, flavour, and texture! Me - 18/30 well this was unexpected. Yes presentation was, as Prue Leith would say, "rough and ready", but this was juicy without being wet. Crunchy without being toothsome. Spicy without being too hot. Was there sauce on this? Does it matter? Who expected Bojangles' fried chicken sandwich to actually be good? Particularly as this was our fifth fried chicken sandwich in two days! Could this be ... as good as ... Popeye's? Kid #1 - 14/30 with comments like "bun not horrible" and "flavour meh" and an "ummm" on the looks. But he's the outlier here. This kid has taste. But...Don't trust him on this one. The rest of us know what we tasted. Kid #2 - 65/30 just goes to show you can and can't trust a kid. He noticed the slight cajun undertone in the breading but ignored that the bun looked like it had been hit by a truck. Somehow this scored perfect in all categories, with an extra 35 points for some inexplicable reason - maybe the yellow-branded "Bo!" signs everywhere. Heck, even I wanted to lift one for home. Special note: love the flat fry shape but the cajun sprinkle not so much. So salty. Still craving water after that two weeks later. Extra special note: Thank you to the insistent and intimidating staffer that scolded kid 1 for having his laces undone and kid 2 for having one velcro strap loose and then driving it all home with a story about how she fell flat on her face when walking with her hands in her pockets and shoes untied. Maybe just maybe they'll listen to her because they don't' listen to me. Final ranking 1. Raising Cane's 2. Bojangles 3. Zaxby's 4. Cookout 5. Chik-Fil-A We have Popeye's and Wendy's and KFC at home so didn't test those. Popeye's sandwich would be tied for first and KFC's and Wendy's somewhere in between Cookout and Zaxby's. read more

Customer service was amazing food was ready and hot within seconds The lady that took our order was so friendly and funny

Haven't been to Bojangles much since we moved from NC to West Virginia, saw this on the way home from a visit to family and was craving the chicken. Great food, service and very clean inside. read more

Bojangles - a tray of fried chicken and dipping sauce - Chicken Shop Near Me - Charlottesville, Virginia

Update 2/17/20 visit. Well, this is normally my go to spot for large orders on my site visits. Normally they take my order, smile, and knock it out with the quickness. Today, however, I'm met with a reluctant ha as I order the first 10 of V my 20 Biscuit to go order. I'm told, " it's going to take a while because today is the day other customers seem to want big orders..." At this point they had me feeling like I needed to apologize for giving them my business. Even as I waited patiently I could see the scowls on their faces as they made my order. I didn't even get a thanks for the business. But I digress. Maybe they were just having a bad day. Remember though...the customer does't need to know about it. Not sure I'll be back. read more

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They were rude! especially Johnathan he told me to pull up for a 2 piece chicken and some tados. A man name Robert brought out my food and dropped the drink. I waited 15 minutes for new one. I had to go inside I raised hell but it had to be done. When I got my drink it was only ice!! Not only was I cussed out but my chicken was cold. Will NOT be coming back! read more

Bojangles - 2pc chicken - Chicken Shop Near Me - Charlottesville, Virginia

First run at a Bojangles chicken sandwich. Was only allowed one bite, my kid ate the rest of it, but it was enough to say it was outstanding. I'm in for this in the future. Trying to try every different fast food place, especially when I'm away from Wisconsin. This was worth it. Biscuits on point as well, and service was correct here, not super fast. Nice job, everyone! read more

Roaches! Ordered our food and went to get drinks when we saw roaches in the main dining area!!! Requested our money back and left. Yuck!!!

This was my first time at Bojangles. Went through the drive thru because the lobby was closed to all. No reason given. Staff at the drive thru mumbled and was lethargic. She was also quite disinterested in doing her job. This was at 12:30 p.m. on 9/5/21. The French fries were very good, but after hearing and reading about the place, I expected to be amazed by the chicken sandwich, but unfortunately, was not all that happy with the sandwich. Husband had literally a drop the size of a dime of Mayo. I had a slightly larger amount, about a nickels worth. My husband had one pickle slice, I had two. Chicken was okay but not great. I have had much better at KFC. I suggest going to KFC instead if you want a good chicken sandwich. read more

After visiting two very poor Bojangles in the last few days leave it to this location to restore our faith in this chain. Fortunately, this particular location kicks out wonderful service and quality fast food, well at least they did when we drove through. Rather than the watered-down sweet tea we experienced in previous days the sweet tea here was legendary, like it's supposed to be. We even ordered Chicken Supremes in the morning and they cooked them for us in minutes and made sure they were juicy on the inside and crispy on the outside. The Cheddar Bo was good, too. At this location it truly is Bo Time - all the time. read more

Bojangles - It's Bo Time! - Chicken Shop Near Me - Charlottesville, Virginia

Bojangles staff has messed up my daughter's orders 100% of the time. We're always missing a side for her or the sandwich. Got delivery and the sandwich was missing. Ordered AGAIN and luckily I was able to connect with the driver to PLEASE check to make sure the order was correct. They had already left the store and checked them had to go back because guess what.....they had forgotten the sandwich!!! Unbelievable!! Just make sure you check and double check before you drive off. Sheesh. read more

How can Bojangles run out of chicken? We sat in the drive through for 20 minutes! No apology when they finally gave us our chicken.

It's Friday night. Only one car in the drive through and meet my food is still cold. Cold fries and a cold fish sandwich. Which mean they have been sitting. Fast should not mean Bad service. read more

This is my favorite fast food restaurant in Cville! Staff is always patient and courteous. Food is always a delight. Price is not bad. Sooo many vegetarian options. I Love Yall! read more

As usual; we ordered at the drive-thru window and when we got home to Lake Monticello; we noticed our order was incomplete. We we were charged for the missing items. When we tried to call the location; the line was busy for the entire day. It's very hard to complain, when you can't get thru on the phone! I tried to complain on their website, but you are not given that option. I will not go back again; to any Bojangles. I hope the company enjoys the extra few bucks they got from me!!! I finally got through to the manager. He told me that he could refund that portion of the order; if and only if, I drove back to the store and presented my receipt! I will never step foot in a Bojangles again and I will discourage my friends to do the same! They are a terrible company. read more

The second I walked in the door I was blown away by kindness. The staff were so friendly and hospitable that my entire day was brightened. The food was hot and tasty. Special thanks to Melissa for making my visit awesome! read more

love Bojangles but their thighs are getting so small compared to other fast food fried chicken places or even the Giant immediately behind this Bojangles. read more

This place started out weak by Bojangles standards. I attributed it to it being a new location. Now they have been open for over a month and it is getting worse, not better. I could list a lot of little things but the overall theme is that the folks here just do not have the attention to detail that usually makes Bojangles a step above other fast food. I would be embarrassed to bring my NC friends to this location unless something drastically changes. read more

First of all, the food is good which is why I was a customer of this location for 3 years. However, after my experience with the drive thru operator I will not be returning to this location. As virtually all retail/fast service problems start, I was trying to redeem a coupon and it was for a cajun fillet biscuit. I made my order the cajun fillet biscuit combo and would like to use my coupon on it to get an extra sandwich. Unfortunately, the young man working the drive through was arguing with me that it would be 3 sandwiches total. After repetitively arguing with me in the drive thru line, I feel like an idiot because how could I possibly explain it any other way? All in all, I left frustrated and sour because the person who works in a service industry was arguing with me essentially through a walkie talkie. My order was correct and what I wanted and tasted great as usual, I just miss the time when people would listen to what the customer is saying instead of arguing over an extremely simple order. read more

The staff was friendly, really helped me on my biscuit journey. The chicken is fine, the biscuits are great. I tried my first with just butter, the second with butter and honey. I recommend butter and honey. My friend tried it with jam on the edges, and said that was the best. Anyways, seems like a good fast food place. read more

Worst Bojangles I've ever been to. Super slow service and they consistently mess up my orders.

It's Bojangles food, you know what you're looking for... this Bojangles is fast, courteous, and all of the food is maintained fresh. The staff is pleasant, the dining room is kept very clean, and the management is active in and supportive of school-based youth activities in the community. read more

This review is specifically for the new Bojangles on 3370 Seminole Trail, near the Target shopping center. On May 26, 2017 I stopped at the drive through and my receipt has the time stamp of 10:12:42 AM. I ordered a Bo-Southern Filet Biscuit (with added cheddar cheese for .65 cents), 1 medium Bo rounds and a large unsweetened tea with lemon. I found both the biscuit and the chicken to be overcooked and very dry- and there wasn't even a hit of the cheddar cheese I paid for. The Bo rounds were extremely greasy, and soaked through the cardboard sleeve and the bag within two minutes, probably less. The tea I found to be very much like Arby's tea, which is to say not good. I wound up tossing most of the chicken biscuit, the tea, and nibbled on the rounds while I drove to Chick Fil-A for a proper meal. I have tried the one on Pantops twice with equal dissatisfaction, and have since written off that establishment. Now I've written off the one on 29 just north of Charlottesville. I've visited several Bojangles in North Carolina over the years and they were all very good- but for some reason the ones in Charlottesville aren't worth a hoot. Ya want chicken? Go to Chick Fil-A. And they have excellent tea, to boot. Bojangles? Not so much. read more

The food was great with no issues but the best thing was they had the cleanest bathroom I've ever been in So I ask the guy in the lobby that was cleaning was he the one That cleaned the bathroom he said yes his name is big Mike awesome job read more

The pengest munch? Look, flavor-wise, the chips are solid. But the distribution of the seasoning is truly inconsistent at best. It just left something to be desired... However on the subject of biscuits, we found them to be not quite moist enough. Philosophically, however, there will always be a better biscuit. Today we have not found such a biscuit. The Churn Spread was WELL hench. Huge mistake. Sad! THE CHICKEN. CHICKEN requires subcategories: Flavor: we were impressed by the seasoning. 6.7/8 Bojangles is the nominal Ivy of CHICKEN restaurants. Only Ivy by name, like Cornell. Oh ye nominal Ivies! Texture: Let's talk texture. QUITE crisp. 5/8 A little heavy on the grease. Like the form and content of a Whitman poem, the texture well compliments the flavor, forming a butterfly of peng. When all is said and done, we give them a 6/8. A nice atmosphere, comforting, like home. The scent of grandma's fried chicken wafting to your nostrils like a song from the mouths of most heavenly cherubim. Our verdict? Not the pengest munch. read more

Very disappointing experience at Bojangles this morning. I brought my friend, who is from out west and thus has never had Bojangles before. I was bragging all about the biscuit and especially the fries, which I love. However, I was sad to open my chicken supreme combo to find fries that were clearly left over from last night. Cold, dry, and yuck. Very sad, I guess you cannot expect fresh food here in the morning. Biscuit was still good. read more

3 rd favorite place in town. Chicken tenders Cajun style, mixed sodas, cheddar bo, and fries, nuff said!!!! read more

I won't be ordering from Bojangles again. I ordered a large order today and the didn't send all of my order. I called them and they said there was nothing could (or would) do. What a rip off! I basically donated $9.00 to them in unsent items. Additionally , my biscuits were cold and stale. Just an awful experience overall. Don't buy from this place!! Horrible customer service!! read more

Update: changed it from 3/5 to 2/5. Long lines with one cashier and one person taking the payment? So stupid! Also, why are they training their workers during rush time like lunch? Do they not have common sense? Other places have at least 3 registers dedicated to taking orders. Unfortunately until chick fil a opens, everyone basically goes there for fast food, and they aren't even fast! ------------ It's hard to write a review on Bojangles without comparing it to KFC and Popeyes. The food is above average but I didn't think bojangles exceeded anything on their menu compared to the other places. Also it is kind of expensive compared to the other two. They have no 5 dollar deal or any deal in general that wasn't a big family sized meal. They will have to change their price to be competitive with Chickfila opening in a few weeks. They can't possibly charge almost 5 dollars for a chicken sandwich that is SMALLER and not as filling as a chick fil a sandwich which is 3 dollars. They've gotta come out with better deals if they want to attract business from KFC and popeyes. Even chick fil a. I know my coworkers and I are waiting for Chickfila to open up so we can get a cheaper meal! The staff here is amazing by the way, always there to check on you and ask how everything is going. read more

Not sure if I've ever given a 5 star review to a fast food place before. But this place deserves it. While I think the product itself is obviously horrible for you, the restaurant, it's management and customer service was stellar. Good for you guys! read more

For a fast food place Bojangles has awesome fried chicken. The biscuits are great as well. Their sweet tea is terrific too - don't forget that. read more