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Recommended Reviews - Boiling Point
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5 stars for their Best Birthday deal anywhere - Free soup and drink of choice on your birthday. No need to join rewards or sign up for app. Just show ID. The passionfruit green tea is surprisingly good and the soups have a variety of meats with choice of glass noodles or rice. Service friendly. Solid spot for hot pot. I always look forward to coming here on my birthday.
Boiling Point is a Taiwanese style individual hot pot restaurant that started in Southern California and now has locations all over the country and beyond. This location in Irvine is in a plaza with ample parking. When you arrive, put your name on the Yelp waitlist to get seated. I got the beef ($20.75) mild which came with meat, veggies, soup, vermicelli noodles, and a side of rice. It was a big portion and was filling. We also got the garlic pork belly appetizer ($6.41) which was a smaller portion. It had decent garlic flavor but it tasted better with my custom dipping sauce. Speaking of, there are a couple table-side sauces that you can mix together to get the flavor you want. They have a variety of different soup bases including other Asian flavors like Korean bean paste, Japanese miso, and Thai flavor. Coming during lunch will result in fewer crowds but also the price is cheaper and includes a free drink.
Glad to see that they've maintained their standards! The menu offers a decent range of pot flavors to choose from and is pretty similar to their other locations. The quality of everything is still great, and I recommend coming before 3pm to get your complimentary tea during lunch hours. They've added a couple of new items on the menu every so often, so be sure to keep an eye out for those. I recommend getting their Beef or Thai-flavored pots with vermicelli if you've never been. * Thai: 10/10 - great flavor and has both meat and seafood * Beef: 9/10 - variety of veggies and beef with flavorful broth Compared to the other Boiling Point locations, this one is probably one of the more spacious ones with plenty of seating and booths. The lighting is also a lot brighter since the tables are lined up against the windows, so there's tons of natural sunlight coming through. The workers were very attentive and helpful during our service compared to the last time we came. The restaurant is located in the popular Heritage Plaza in Irvine, so it will definitely get crowded at peak times. We can't wait to come back!
Boiling Point is one of my go-to comfort food spots in Irvine. I almost always order the beef hotpot at medium spice, although the spice level can be pretty inconsistent, sometimes it's genuinely spicy, other times it barely has a kick. One thing they do really well is portioning. They're generous with the amount of beef, and I always appreciate that they provide extra broth without issue. It definitely makes the meal feel more satisfying compared to other hotpot chains and can easily get 2 meals out of your leftovers. The biggest downside has consistently been the service. Every time we've gone, it's been slower than average, so it may just be an issue with this particular location... That said, the food itself is comforting and reliable enough that we keep coming back. Their house-made bean sauces are also a standout and honestly better than a lot of other hotpot spots around.
Enjoyed My Visits At Boiling Point!! Relaxed Atmosphere & Friendly Staff!! I've Been A Frequent Guest For Many Years & Absolutely Love Their Hot Pot Soups!! Favorites Are House Special, Beef & Seafood!! Busy Place, Just Join The Waiting List & Will Be Seated Promptly!! Recent Visit, Ordered The Beef Hot Soup, Rice, Vermicelli & Ice Green Tea!! Great Comfort Lunch!! Service Was Quick & Efficient!! Will Return For Future Visits!! ThankU
I tried Boiling Point in Irvine and honestly really liked it. The whole setup is kinda cool. They keep a little flame under your soup the entire time so it stays hot while you eat. It actually makes a big difference and keeps everything tasting fresh. I ordered the Taiwanese spicy hot soup, the beef hot soup, and the milky rose hot soup. The Taiwanese one was definitely spicy, like actually hot, not just a little kick. If you like spice, you will be into it. The beef hot soup was easily my favorite. It was super flavorful, really comforting, and just hit the spot. The milky rose one was interesting. It is more creamy and a little sweet compared to the others. Not my go to, but fun to try if you want something different. Overall, solid spot. Good portions, good flavor, and I would come back for the beef hot soup for sure.
Food? YUM! Deals? EXCELLENT! Service... what happened?! Been a regular at Boiling Point for years! My go to is their lamb pot, and a lasting impression was always the generous BED of napa cabbage at the bottom of the pot at end of my meal... each time satisfactorily FULL! I like going for lunch cause it comes with free black or green tea (can get unsweetened). A special perk? Go on your ACTUAL BIRTHDAY for a FREE hot pot & drink! (ID required) And get this... the drink you pick can be ANY specialty drink! It's such an amazing and tasty value!!! They recently renovated both their exterior & interior, which is cool - more modernized. Downside? Besides inflation... their service has REGRESSED... From the last time I went, there was surprisingly soooo much staff on the floor, but from the moment we walked in, no one greeted us nor made eye contact to help get us seated. (At the time, no wait-list because there were tables available). It took over 20 minutes to find someone to take our order, and afterwards getting a napkin, relighting the pot, or even refilling broth required us going up to someone - no one came to check in, I'm not even sure if we got a dedicated server. Robot delivered our pots. While waiting for our food, we also observed food pick up folks standing around and other customers waiting for someone to acknowledge them for awhile. Even when two people, clearly not customers, walked into the restaurant and started asking each table for money, all the staff turned a blind eye to it. I love the hot pot but not sure I'd come back after this experience.
I came here on a Thursday night for my sister's birthday, but didn't have the best experience unfortunately. We put ourselves on the waitlist and finally got a text to check in with the host. When entering the restaurant, there was no host in sight and all the staff looked busy and did not want to acknowledge us. I finally got someone after 10 minutes and we were sat. Immediately, I noticed the tables were dirty and there were little bugs hanging around... Nevertheless, we had already waited so long and wanted to celebrate the bday, so we ordered two beef pots with a side of garlic pork. I have been to BP before and this location too, but this time I noticed the sizes have gone down significantly and their bowls have changed. It felt very upsetting because since the sizes went down, there was significantly less broth it could hold and the staff was slow to check up on us to even get more broth. BP usually gives packaged jellos at the end, but I guess they switched to small cups. When it came with my check, all the jello spilled all over the receipt and felt really gross. Overall, I am pretty bummed by my experience and will likely not return
Love bp as always. They got rid of the stamped fish cake thing and replaced it with the pink fish cake :( Also tried the tomato beef rice. It was good and had some spices. Tasted kinda like gyudon. Prefer the scallion rice.
I'm extremely disappointed with my recent experience at the Irvine location. I brought a friend visiting from New York, and we waited approximately one hour for a table for two at 3:30PM. During that entire time, there appeared to be little to no sense of urgency from staff. Many tables remained unbussed and messy while several employees were standing together talking. When cleaning did occur, it was done slowly and without visible coordination. At one point, we were next in line and staff nearly allowed a party behind us (#7 in line) to be seated ahead of us. If it wasn't for my friend saying anything, that party would have gotten sat before us for some odd reason. The workers also had a snarky attitude towards my friend who was visiting, which I did not appreciate. After waiting so long, especially while it was raining outside, the lack of organization and communication was extremely frustrating. Once we were seated, the service issues continued. The worker taking our order was huffing and puffing. When our food came, it sat behind us on one of the service robots for several minutes while an employee nearby appeared to be on their phone and another was bussing tables. After waiting, I stood up to bring the food to our table myself, at which point a staff member abruptly yelled, "NO, STOP, I WILL DO IT." Do what exactly? Nothing? His tone was unnecessarily aggressive considering the food had already been sitting there unattended for several minutes. Even more concerning was the complete lack of table service. No one came to check on us. No one offered water when we ordered spicy soup. No one asked if we needed anything or if everything was okay. There was zero follow-up after food was dropped. For a restaurant with a long wait and visible staffing gaps, basic hospitality, especially something as simple as offering water or checking in, should not be overlooked. The larger issue was the overall lack of floor management and prioritization. Running hot food should take priority. Clearing tables efficiently during a wait should be a priority. Guest communication should be a priority. Instead, it felt disorganized, inattentive, and dismissive. I enjoy Boiling Point as a brand, which makes this experience so disappointing. This did not feel like an isolated mistake, it felt like a breakdown in service standards and management oversight. I strongly encourage corporate leadership to review staffing, training, and operational flow at this location. Management is beyond terrible at this location, and the staff has no sense of urgency. This experience does not reflect the level of professionalism the brand is known for. I would appreciate follow-up regarding how these issues will be addressed.
BP never fails. There's a reason why it's everyone's default hot pot spot. Without fail, I always get their Milk Cream Curry pot. It's warm, comforting, and hits the spot every time. They're really not shy with the toppings at this location and will pile it high with tons of meat, fish balls, and veggies. I couldn't even sneak my vermicelli into the pot until mid-meal! My only gripe with BP is the wait. Everyone and their mom loves it and for good reason. Try to get there right when they open or come ready to brave the wait. Pro-tip: You have to stop by during lunch (before 3pm) for a free drink! You get to choose between Jasmine Green Tea and Winter Melon Tea.
Out of all the boiling point location in orange county and long beach county, this place would be the worst one I ever visited. Before I was fully seated, the server immediately asked us to order. We were given no time to look at the menu from the qr code. Next, the cleanliness is not there. I leaned back on my chair and my shirt immediately got stuck to it, leaving stains on it. When asked the server if there's anything to wipe or clean, she said she'll get it but never came back. Lastly, the taste is very different from the other locations. There's no flavor on the meat, and the bean curd was very tough and chewy. A lot of the meat is stuck together and hard to separate. Would definitely recommend visiting elsewhere.
3 months ago
Forgive me for crashing out. But ima about to use domain expansion.... BUT HOLY SHIZZZ I bought a boba drink here for my beautiful girlfriend. like just one Milk tea with boba. AND TELL ME WHY the wait was like 60 minutes. I swear, I went up to ask where's the drink and it was sitting in Togo the whole time. Me and my gf were just sitting and crying. My boba bruh. I literally just wanted boba on a hot summer day with my gf. Ice melted, drink was watered down, no love, no refunds, no remakes given, no apologies. read more
5 months ago
The Thai broth was my favorite; has a great lemongrass and a little kick flavor. I appreciate the staff coming in to refill the pots as needed in order to not have the bowl dried out. The tables are a bit close together so do note that if you have a big group. read more
2 months ago
Thank you Nathan for serving and accommodating us! Give this man a huge raise, he has potential for greatness. We had a great time for a birthday. Boiling point gives you a free pot and drink on the house if it is your birthday. Taiwanese pot was a lot to eat and very spicy!! We also ordered the cumin lamb appetizer, also good and spicy. On top of that, they gave us a free drink for their lunch hour. Overall, amazing experience! read more
6 months ago
5 months ago
We always come to this place and in Chino,l Hills and ordered the same beef soup but today they gave a totally bland soup to taste at all. I told the employee, have to come back 2x and I had to explain twice. , they offered to remake the soup but I have to wait due to kitchen being busy. read more
1 year ago
Yummy experience at Boiling Point! I went right at 11am and got seated right away. We ordered the Seafood and Tofu Hot Pot and the Marinated Pork Appetizer. We also got the complimentary Green Tea with the lunch special and a Mango Aloe Green Tea with Boba!! The Seafood and Tofu Hot Pot is delicious. Tons of seafood and lots of veggies. I love the flavor and the content. The appetizer was really good too! The sauce makes it extra yummy. The boba was fresh and tea was flavorful and sweet. Definitely excited to return here! read more
2 years ago
It's been a while since I gave BP another chance, but coming back I can see why I hesitated. My boyfriend and I shared the Beef (Mild Spice) with Garlic Pork Belly appetizer and regretted it the moment the spice went down my throat. There's more meat than I remember so that's an improvement. I can't get over why the mild is equal to getting medium spice, and I usually get medium for my spice levels elsewhere! Thanks to our Hokkaido Milk Tea for washing down any hint of spicy. In my opinion, the soup is a bit bland without the help of sauces. My favorite combination is 3 Garlic Bean Paste, 2 Garlic Soy Sauce, and 1 Chili Oil. As always, their Lemon Konjac Jelly saves the day. I think I might stick with other hotpot places or sticking to Shabu only. Their drinks will be worth returning for more imo. Service was attentive; much appreciated! read more
3 months ago
3 months ago
Got delivery from this store and there is a piece of torn paper in the food. Really gross and dirty. read more
6 months ago
The quiet ambiance was perfect, and the service was excellent. We were especially impressed by Vince; his hospitality and attention to detail were outstanding. read more
3 months ago
9 months ago
7 months ago
First time at boiling point and it feels like an average hotpot. Food was decent and staff was friendly. Nothing spectacular and nothing bad. Would I comeback? Yes. read more
2 years ago
Delicious as always! The beef hot pot has been my go to when I'm craving something soupy. The service is always quick and the staff pleasant!! There is a bit of a wait during peak times, but the wait is worth it read more
I have dined in at this restaurant a handful of times. Most other times, we order take out. Food comes very fast. Although there is always a long time, with the place having so many tables, the wait was not long. The floor is concrete at the place we visited so expect it to be loud. If you are looking for a quiet place for romantic dinner, this is not it. My go-to choice is the lamb and occasionally I order the seafood version. I can't eat very spicy food so mild works for me. When we order take out, the food was packed securely and all the side dishes are packed in separate containers. Hotpot is a comfort food for many. Boiling Point is a chain so you can be sure of the quality and tastes. It is not all you can eat but the portion is good. You won't be hungry when you are done with your meal. read more
8 months ago
The wait here is always insane. Unlimited soup refills. Can't complain. Boiling point gives a lot of meat and other ingredients. If you like soup this is the place for you. My favorites are lamb or the house special. Love the flavors of the sauces too. The service is lacking. They have a robot delivering the pots. Every time I want stuff I have to flag down the servers. HAPPY HOTPOTTING! read more
4 months ago
4 months ago
Good soup! Service needs some work. Came here around 7:00 on a Sunday night; they got rid of the waitlist on Yelp, and they also removed the check-in iPad and replaced it with a QR code system to add yourself to the waitlist. THere's no way to check your place in line anymore, and we ended up waiting about an hour and a half to get seated. Table was okay clean, though there was some slippery leftover ramen on the floor that I stepped on while sitting down. We placed our order for 2 Misos, the waiter came back a few minutes later to let us know they were sold out, so we tried to order the House Special: also out, my bf wanted the lamb: out again! So we ended up with 2 beef soups. We got our food after another, maybe 20 minutes. The food was pretty good, as it usually is, and the Medium spice level is perfect. My flame went out after a few minutes, but that I didn't mind since I don't like the soup overboiling and it's always a hassle to flag someone down to turn the flame off. We were still hungry and ordered the pork belly appetizer as well which was also good and the perfect portion to add to the soup. After finishing our food, we did wait about 15 minutes to close out the check. From start to end, dinner took 3 hours. Overall, the food is consistently good, but definitely be prepared for a long long wait for everything. read more
There were only two other tables and service took so long. We were making eye contact with the other tables wondering where the servers went. Even the robot was waiting behind us for five minutes. They also changed their drink menu so they don't have the old time delight milk tea anymore. Nonetheless the food was yummy. read more
2 years ago
We were craving some soup since it was a rainy day so we decided to come to Boiling Point. Boiling Point has very tasty hot pots with great ingredients. However, the wait time is so so long on weekends and they don't take reservations. You cant join a waitlist until you arrive. I would love to see the restaurant start a better system for seating guests in a more efficient manner. On weekends, it is so packed. We waited for an hour and a half for a table. Be prepared to wait a long time. Service is good once ur seated. I recommend getting the thai tomato and the beef bowls if you are sensitive to spice. We did mild and it was great. Those are my favorite bowl flavors on the menu. Ambience is okay. It is nice and clean but nothing special. I like that they have a robot serving the soups which is fun to see. read more
1 month ago
7 months ago
I've been going to Boiling Point in Irvine for years and it's always a great experience. The staff are always around checking if you need anything, and the food comes out very fast. I usually order the beef soup with vermicelli (no pork meatballs) and it never disappoints! read more
2 years ago
2 years ago
My sister and I always share a beef pot, medium spice, with rice. Our go to every time! Absolutely love the green tea!! Especially when you get it for free during lunch. My fiancé never cares for tea but he actually enjoys it here! read more
4 months ago
9 months ago
9 months ago
Quite possibly the worst service for a sit down restaurant in Irvine. Consistently lol. Today was especially bad. Very unfriendly staff and they spilled all my soup too and didn't do anything about it and walked away. Other than that the food is good and the interior is quite nice. read more
2 months ago
I am extremely disappointed in bad experience after bad experience at this location. The service is horrendous, the wait is incredibly long, and food is not of good quality. It's also a wreck there now with construction. I will definitely not be back. SERVICE (1/5)- I have had multiple bad experiences here. The servers are not friendly or informative at all. Our server did not inform us of the QR code menu hanging on the side of the table, so we were waiting for a long time before we asked. Server did not ask us if we had been there before, since this is a unique style of dining you would think they would ask to see if you needed assistance or any explanations, my mom had no idea what to do with the bag of noodles that was dropped off. Even getting our order taken took forever. Water never refilled without asking. A robot brings your food out, server drops it off and peaces out. This is some of the worst service I've had in awhile. FOOD (2/5) The soups have good flavor, but the meat and ingredients are definitely not of high quality. Style points for the serving pot, but aside from that, not a good value for the cost. Negative experiences: First time we tried to come and call, we were told there was a 15 minute wait so we headed over. When we get there, they say 45 minutes. At the hour mark, they say it will be another 30-45 minutes. We left. Thanks for wasting our time Boiling Point, and having zero remorse. Next time I tried to go and use a voucher, it was nowhere to be found on my account. The manager offered no solutions, and kept us waiting for 15 minutes as one of the servers accidentally ran our card for the full price. Thanks for ruining yet another celebration Boiling Point, I will not be back. read more
4 months ago
1 year ago
I really enjoy the food here but the service gets worse and worse each time I go. The last time I went, no one came to take our order for over 25 minutes, but the tables around us all were waited on. We reminded someone to take our order and he rolled his eyes and came back to take our order rudely. No one checked on us throughout the entire dinner we had to flag someone down to extinguish the flame and for the check. No one greeted or thanked us for anything. read more
4 months ago
i finally decided to give this place a try after seeing all the horrible reviews. i came in on a wed evening and waited around 10 mins before being seated. the server quickly came to get our orders and delivered our waters. there's a robot cat that delivers your food and the servers only come to drop it off from the robot cat. from being seated to receiving our pot, it took around 10 minutes total. the service is extremely fast and they were very friendly. i would come back again since i had a great experience. however, i do still think tastypot is better. read more
1 year ago
More info about Boiling Point
14140 Culver Dr
Ste A
Irvine, CA 92604
Directions
(949) 733-2211
Call Now
Visit Website
http://www.bpgroupusa.com
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Ask the Community - Boiling Point
If I order to go, can I ask for extra cup of broth for free or it will be charged? Thank you.
It will be charged but they served free extra soup for dine in order.
Do you still offer free hotpot for birthday?
Yes. You must bring your ID to show proof of your birthday.
Is boiling point not taking take out orders? The phone is always off the hook and Doordash app says that pickup is unavailable.
Don't waste your time, they never answer the phone. The website is not working and the online orders are down since last week. It is very inconvenient!
Are you open for lunch now?
Yes! I went in during lunch today and they just changed their hours. As of now, they open for lunch and dinner everyday.
Is this place open for lunch currently?
No, they don't open dine in for lunch, only take out. They only open for dinner dine in.
When are you gonna open back for weekday lunch?
12/22/2021 They are currently open for DINE-IN Mon-Sun (11am-9:30pm)
How come no one ever answers the phone at 5 PM?
The staff service have gotten so bad I'm not surprised
When will you guys have dine in again?
You guys dont plan on closing down are you? This be my go to place for hotpot, that would suck if it closed due to the whole pandemic and whatnot.
They are taking to-go/takeout orders. There's even delivery on UberEats.
How long is the wait for a table for two?
Every time I've gone it was less than 10 minutes.
Can you take away soup without siting and dining?
Hi, yes! You may place a to go order by calling the restaurant.
Is Japanese Miso really off the menu?
Yes, it's been replaced by the tonkatsu miso.
Does Boiling Point sell their garlic bean paste?
Hi Mary, We're still working on producing our garlic bean paste in sauce jar packaging. In the…
Is your Irvine restaurant in the corner still take reservations for large groups?
Hi Paul, No, we are no longer operating at that location. Our original Irvine location is still…
Why does Yelp recommend reviews?
161 reviews that are not currently recommended
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