my grandmothers room was disguising when i pulled up to check on her and see her, old tv's don't…read morework. they never replaced her towels when she first got there she said & when she called and requested them they never brung them last & foremost the black woman at the front desk was beyond rude. she told me to stfu & get my grandmas shit out of here while her boss didn't say anything to her while standing in the background

Wow, I do not know why they get so many bad reviews. They are not maybe the best motel around town,…read morebut I have never had any problems of the 2 times I have stayed here. I recently came out here for business this time, and not for pleasure. I really didn't feel like spending a grip on a hotel when me and my boys were only going to be here for 2 nights. We got a room with 2 twin beds and a microwave and cable tv in the room. Air condition and heater was working fine. You have Mc Donalds, Taco Bell, and Mexican restaurant and liquor drive thru nearby. Its mainly a truckers motel spot. You will smell weed, and spot homeless people lurking around, and hookers. But I just mind my business and not talk to strangers here. I am usually here by myself, which can seem scary, but I had my crew this time, and we enjoyed our stay. Place was clean, no roaches or bedbugs in our rooms.

The entire staff at Springhill suites Phoenix, Arizona downtown was totally exceptional during my…read morestay. I celebrated my 60th birthday in Arizona. I was initially greeted by Luisa who had a great smile a warm introduction. t That morning. Miss Jackie assisted me with getting another room when I discovered that the tub was totally dirty and the general Ali had the nerve to tell me that he would bathe in that dirty tub. I was so turned off. However, he did accommodate me with a new room and comped me for the night. Beatrice was extremely warm and welcoming while picking up from the airport and Alicia was my favorite favorite favorite person out of all of them. We great conversation and she gave me a lot of suggestions and recommendations on places to go. Miss Elisa was extremely nice and took me to a rooftop bar - Diablo for my birthday where I feel safe enough to celebrate. Hats off to the entire team at Springhill suites Phoenix, You made my stay worth it. Best Patti B

If they give you Rm 317 with 2 queen beds - wait for another room. Its decent but beds are horrible…read morewhich is the worse thing about not being able to sleep good. I was initially supposed to get a king room, but they wouldn't have one for another hour or so. I agreed to a room with 2 queen beds. Normally, Marriott Brand hotels have the most comfortable beds. It was just me in the room, I did try both beds. They were terrible. Felt like boards underneath the mattress pad. The bed near the window- you could hear the creak of the bed just by pressing on it with you hand. I did try to lay on it, but it was worse. Every night I had the worst sleep and could hardly get out of bed, my back hurt so bad. 3 days after checking out I'm still taking ibuprofen and icing and having to use heating pad. 2nd note, there is free breakfast. I only made waffle bc it was hot food. The eggs and sausage were not good. The bacon was just red and uncooked- not sure if they just put in microwave for 2 minute but looked like a pile of red worms. Only had coffee 1x. My co/workers and I stopped at a coffee shop after we had breakfast that day. Next day we didn't have time. I just didn't want any coffee from the hotel.

What a fantastic time I had in Phoenix, and the hospitality from the staff at The Clarendon Hotel…read morewas truly exceptional! My room was amazing, and the atmosphere of this fun little boutique hotel made my stay even more enjoyable. What I loved most was how LGBTQ+ friendly it is. As someone visiting a new city alone, I felt welcomed and embraced by everyone. And let me tell you, it was hot - both in terms of the weather and the vibrant energy of the place! I've already booked my second stay for October during Pride weekend, and I couldn't be more excited to return. If you're looking for an amazing experience at a great hotel that's smaller and close to everything, this is the place for you. The Clarendon is friendly, engaging, and has everything you need - a fantastic restaurant, a lively bar, a relaxing spa, and an awesome pool. Highly recommend!

3 stars may be generous. It needs a lot of work. It's not…read morehelpful that the restaurant, bar and spa are "shut down for summer". But's it's November 9th. The photo is of their continental breakfast. Which, is a great visual representation of this place overall.

(5/26/2026) "Wish I…read morecould've stayed longer." First time staying at a Drury hotel. Stayed one night for a flight out next afternoon. Reception was welcoming, friendly, professional, and accommodating. Free parking. I had booked a top (6th) floor single King room (~$120/night). The room was spacious, clean, comfortable. Much more than I needed honestly. View of Camelback mountain and the airport. The included dinner was much appreciated after an early morning Grand Canyon hike and 5 hour drive back to Phoenix taking the scenic routes. Did not feel like venturing out so grabbed some food & drink and watched NBA playoffs at the bar. In the morning went to the breakfast buffet. It was stocked with all the traditional foods but also had some lesser seen items. Options for all. Breakfast, coffee, self check out (11am), rental car return, and flight. Easy morning. When I'm back in Phoenix this location is definitely on my list. Affordable. Convenient. Clean. I would've like to stay longer. 5/5

I picked this hotel because it is close to the Waffle House. We don't have Waffles House's in…read moreCalifornia so whenever I get a chance to come out to Arizona, I try to go. Well I never made it. Drury informed me that dinner and three drinks would be open until about 7 PM. And they had a great breakfast in the morning. My room was very comfortable and felt very clean. I really enjoyed my stay here. Lots of things to do here at the hotel. An open area if I wanted to meet with people, a bar, free breakfast and dinner. Everyone was very nice. I never used the coffee maker in my room, which is unusual for me, because they had coffee offered in the café area 24/7. This will probably be my new place to stay when I come to the Phoenix area.

This former LaQuinta is now a Motel 6. DO NOT STAY HERE. The first room we were given was…read moredirty...chunky stuff in bathtub level dirty. We asked to switch rooms immediately. The next room had a stained bathtub...but better than the first room. But there were also holes in the walls, duct tape in vanity area, stained curtains and walls, and dirty floors. The Motel6 corporate website and phone number were useless. No effective way to file a complaint. I am not a neat freak...this place was just gross. Never again. Update: After 8pm some stranger was pounding on our door. We said, "we don't know you and are not opening the door!" Then we packed up, was refused a refund by the front desk, but was able to cancel our second night. Found another much nicer location a few miles away in Glendale. will request a refund for our first night from Motel6 corporate...if we can ever figure out how to reach a human being.

Considering the cost and other options available, this is not where you want to stay if you don't…read morehave to. The Good. The room seems relatively clean. The air conditioner works well and it's 100F tonight. It has a desk in the room, a mini refrigerator and it doesn't smell like smoke. THE BAD The check in and check out desk staff are slow. While checking in, a couple of guests have been involved in some kind of situation involving the police. One guest was complaining that her room had all kinds of issues making it unusable, the staff just kept saying, "I won't have a maintenance person until tomorrow". This guest and staff went back and forth until they finally agreed to give her a different room. She had just checked in. When checking out, there was a line at the desk. The staff person heard some commotion coming from outside and left the desk to go to the door to watch, then came back with a gleeful smile on her face saying, "I have to check to see what's going on". No WIFI password was provided. The initial experience with the front desk was so bad, I didn't waste me time going back to ask for it. The light switch in the room at the door turns on the TV power but not the lights. The room was pitch black, a major hazard. I had to go back to the front desk to ask how to turn on the lights. They sent a non-English speaking security guard to show me how to turn on the lights. The room lights are tiny little inconspicuous black switches no one could easily find. (I tried before I went down stairs to the front desk). It's next to a rail road and trains pass by multiple times during the night and morning. The mini refrigerator looked clean but mades a strange sticky sound when opened. The bath tub shower enamel is worn out and the plumbing looks broken. (It function fine) The room had 1 roll of toilet paper and one towel. The people staying at this motel are sketchy looking. There were people walking up and down the walk ways all night, people hanging outside the rooms talking, men and women screaming at each other, next door a man continually pounded something in his room while yelling. There was prostitution going on in the parking area. There are no luggage Carts, you have to carry everything to your room up a flight of stairs. Don't risk leaving anything in your car here. The noise, car alarms, people yelling and fighting continued until around 5 AM. I only got 5 hours of sleep during a 15 hour stay. Total waste of my money and time and I ended up having to pull off the road to sleep twice after checking out, because I was so sleepy. I don't recommend this place to anyone, ever. I needed a place to stay because I can't currently drive at night. As a Wyndham member, I made my decision based on their available motels in the area and their ratings. I made a regrettable decision.

from the minute we walked in this bnb until the end of our stay, we were welcomed, pampered and the…read morefocus of the hosts the entire time. our English" room was beautiful, spacious and relaxing. the king bed was exceptionally comfortable and I slept solid all 3 nights we were there, so rare when you travel and in a new place. breakfasts each morning was plentiful, beautifully prepared snd presented, and very delicious. A different breakfast each morning catered to your taste! the entire house and the grounds are a study in itself with collectible pieces from different parts of the world and from various eras. Don is an amazing interior decorator. The bnb was central to everywhere we were and and safety and traffic was never a concern. I liked the fact that the nightly price was all we paid. no hidden service fees, cleaning fees or taxes. the bill was exactly the price of 3 nights listed, not a penny more. a first to not experience a high bill with all the hidden fees. this bnb was well worth the money and far exceeded our expectations. Our stay and service we received Was exceptional! We left feeling a Special connection with Don, a new friendship and unique spiritual gift we gained. Thank you Don!!! L&S Taylor

My husband and I stayed three wonderful nights at Don's Elegante Bed and Breakfast. Don and Tom are…read moreconsummate hosts, and their "kids" Paco and Paquito are cute and friendly companions for all who sleep under their roof. Don and Tom have have interesting stories from the various professions in which they've worked, and will gladly chat with you during breakfast and/or dinner (at your special request) while you enjoy a six star culinary experience (all food is prepared by the more than competent Chef Don!). We slept in the Oriental Room. The mattress was every bit as comfortable as our own (we didn't miss a wink of sleep once we laid our heads on the pillows); and the light blocking curtains on the French doors allowed us to rise when we were ready. We were also pleased to relax on the patio adjacent to our room, with a cheerful fountain gurgling happily for ambiance. Each evening, we enjoyed sipping wine and relaxing in the comfortable backyard oasis with the fountain bubbling and flowing into the koi pond as Don prepared our savory dinner. We were especially thankful that Don cheerfully transported us to and from Sky Harbor airport, and even made a stop at Target for us to pick up some necessities on our arrival. But this wasn't the only time Don helped us with the details of our vacation. He is a very friendly, helpful and capable concierge (and I mean that in the most respectful way) - there is just no end to this man's talents! We are looking forward to future visits at Don's Elegante Bed and Breakfast.

Just book it! We had my son's 5th birthday party here, and it was the best experience from start…read moreto finish. The owner of the home was so helpful and responsive and even left the sweetest card and birthday gift for my son. The house was perfect for his Avengers' themed birthday party. I wasn't sure if the excellent Marvel decor and theme throughout the entire house would be too mature for my 5 year old and his little guests, but it was not! The kids loved every room, especially the Hulk game room! The game garage was the perfect place for the adults at the party to relax, play pool and poker, watch a game on the large TV and just hang out while the kids did party activities. The outdoor area and carport were the perfect location for our activities, including the super hero characters we booked (highly recommend also) and the super hero training they did with the kids. My son keeps asking when we are going back to the superhero party house. I highly recommend it for a Marvel party for marvel fans of all ages. The home was super clean, the beds were extremely comfortable, and I'd definitely stay again.

We had the BEST time at the Phx Hero House! We had my daughter's birthday party there and the home…read morewas equipped with all of our needs and guests needs while we were there. The garage has the coolest gaming/play area - the kids and adults both equally enjoyed it! We slept in the Captain America room, but my daughter and her friends LOVED the Spiderman and Ironman rooms. The owner has done a great job with fully decorating this house, our favorite was the comic book wall! Would definitely stay again, 10/10!

Visited here last night for 4 July, and it was so amazing to see fireworks from the rooftop. Alyssa…read morecreated some really cool red white and blue drinks and they were delicious so creative! Great vibes all around

If I could I would give it no stars. This place charges extra fees for liquor and wine without…read moretelling you until you get the bill. It is NOT an AZ law fee. We paid over $60 for 3 drinks, super ridiculous. Will NEVER be coming back. The waitress spilled drinks on me and didn't even comp out anything as a courtesy. Super disappointed as this used to be one of my favorite places in DT PHX.