Lea was so amazing! Best massage I've ever gotten. Very friendly and thorough and I will definitely…read morebe coming back!

First time here. Treated myself for my birthday. Got a foot massage, which is actually a combo foot…read moreand back massage. The price was good, and the massage was awesome! I like that they give you a private room with soft music and dim lighting. The other place I used to go to doesn't give you a private room for a foot massage, so this was a step up. Chen gave me my massage, and he's great. He has a polite, pleasant, and gentle manner about him that made me feel welcome and comfortable. He would often check if I was feeling ok, if the pressure was ok, if I needed water, etc. His massage was just right. Request him if you can. Afterward I felt so relaxed and loosened up. I will definitely be back here the next time I treat myself to a massage. Thank you, Chen!

Great experience here. The place is clean and relaxing. Lucy did a really good job -- very…read moreprofessional and made sure everything felt right. I left feeling much better. Definitely recommend and I'll be back ag

I debated writing this review for a long time. This happened a few years ago when the business was…read morenew, and I originally didn't want to hurt a small business, but the experience has stuck with me. During my first visit (around the COVID period), I was given a promotional card for a large discount if I came back soon. It honestly seemed too good to be true, but I returned a few days later to use it. When I got there, they suddenly said the promotion didn't apply and that I had to pay full price. It was the same employee who gave me the card, and he even called his boss, but the explanation kept changing. In the end, they refused to honor the promotion they gave me. I still went through with the appointment because I already felt awkward leaving. After multiple add-ons and charges, the total came out to over $400 for the facial and services. The services themselves were average at best, and they were extremely pushy about a large tip afterward. The whole experience felt like shady business practices, misleading promotions, pressure to spend more, and pressure to tip big. The spa environment itself was also pretty unappealing and felt more like a warehouse than a relaxing spa. Overall, it left a very bad impression. I'll never return.

I had a deep pore facial and a back massage today done by Linda. Her skills are unmatched. I was…read morewilling to make the drive from Riverside area to San Dimas because I have never had a bad experience at SDS. I have tried other spas since moving away and not one has left me feeling happy with my service nor the results. I left with my face *GLOWING* and my facial discoloration was gone. Linda was thorough with every nook and cranny of all the knots I didn't even know I had in my back. I just went in asking for a shoulder massage but I'm glad I ended up choosing the back massage. Feeling all of the knots and stiffness made me realize how badly I let my self care go. As she was working my back, I could literally feel my body being able to breathe again. I even noticed my posture and body movements afterwards was more fluid and relaxed. I will definitely be coming back for Linda's expertise. Every visit here is money well spent because this establishment never disappoints!

My husband and I have come here a handful of times. We do the couples massage every time. We made…read moretoday's appt a year ago because of Eva. I have confirmed 3 times that even though we are getting different types of massages, we are still doing a couple massage. The lady said yes. We went today and there was no robes or slippers in the lockers. I had to search multiple lockers to find one. My husband said the same thing in his locker. We went to the waiting room and there was NO wine and chocolates that are included with the massage. The worst part is that Eva comes to get me for my massage and had NO idea it was a couples massage. It was very disappointing and frustrating. We waited a half hour just to get started bc of the disorganized issues. We will not be returning.

This business should be shut down for shady practices. I'm writing this review on behalf of a…read morefriend who just left this establishment after being propositioned with illegal services. When he arrived, he was given the half hour and the full hour price . He paid up front for a full hour and was told he was going to get his change after the massage. After a half hour , the "masseuse" proceeded to ask if he wanted some additional (illegal) services to which he refused and decided to leave. They ended up charging him the full hour price and stated the rest was for a tip. He didn't think it was worth fighting and just left. He will report this business and hopefully they'll be shut down soon.

What can I say other then thank you, so much for making this kids free dinner with my bestie…read moreamazing. We had the best waitress ever " Chelsey" waitress Extrodaniere. Our drink were never dry, the food was amazing and her suggestion for dessert was mind blowing. The blonde was so good thank you again for the suggestion. We will be back again to enjoy another kids free dinner soon! Wish we took pictures of the great food but we demolished it. I was so impressed with the crunchy shrimp platter. The shrimp was a good size not those tiny ones given at most restaurants. And the onion rings were so fresh and crunchy. Thanks again Applebees and thanks again Chelsea, for making us feel like Queens!

Excellent, relaxing 90 min massage. Heated table. Clean, professional. Highly recommend.read more

This a hidden gem!! I have been in search for a new place for massages and boy was I pleasantly…read moresurprised. I had a one hour massage with Lulu and have to say one of the best I have ever had. She was gentle in the problem areas but somehow worked the tightness out of my neck. Definitely recommend to anyone looking for a great massage.

This was my first time coming into this Spa. I wanted a 1 hour foot massage. To my surprise, I got…read morea foot soak, a mini facial massage, a neck, shoulder, hand and arm massage. Then a leg massage and THEN the foot massage! It was incredible!!!! I thought I was done, but then Solona had me turn onto my stomach and the massage continued to more neck, shoulders, and back. It was amazing! I did not have the typical lay on a massage table with clothes off, but the small beds outside massage rooms were so comfortable! I will definitely be back and would highly recommend Solana and this spa.

I'm usually the first person to recommend this place to anyone, however, I have always had the…read moreyounger lady. I recently have been here twice now and the older lady worked on me both times. She cuts corners with massaging to where I have left now both times feeling more uncomfortable than I did going in. And on top of it, she uses a thick blanket as a barrier that you can barely feel anything. She also acts like it's an inconvenience to get a massage with her. I know she probably has been doing it for a while but she has lost her touch but It's to the point you're either going in for an amazing massage with the younger lady or a terrible massage where she doesn't even hit all the spots. Respectfully, she should no longer be handling the massages and just stay up front helping assist. I either need to see change or I will no longer be recommending this place and going here.

Terrible service. Called and made an appointment requesting service 60 minutes…read more Arrived on time for them to say cash only and 30 minutes only. The vibe was dark like a normal hole in the wall place. They told me there was an ATM at the grocery store. Went, PAID the additional fee of $43 total to withdraw $40. Walked back and they said a WALK-IN took my spot and I'd have to wait 45 minutes. Never again. NEVER

I feel so relaxed and stressed-free after getting a massage here. The masseuse here is very nice…read moreand asked if I feel any tension. I usually feel tension around my neck and shoulder. The masseuse helped me untangle the knocks. I feel relaxed and would definitely want to come back again!

My entire family enjoys a massage every two weeks or so at Li's day spa! The entire staff is…read morefriendly, professional and make the experience an event for us. I don't know about this " special massage " but that has never been offered to me!. The atmosphere is cool and calm and we look forward to every visit. I always get the deep tissue massage and all the different masseuses have done a really good job. Trust me give them a try!!!

Lame service, lame massage. Tiny lady greets and takes you to the room. Paid for 30 min and starts…read morerubbing head and forehead. Keeps going down and asks if you want a special massage pointing to the groin. Said no thanks and after that just keeps rubbing with no pressure. It was not a 30 min massage she stopped way before. She said her name is Anina or Janina.

This was a great 90 minute combo massage! Highly recommend. Thank you for wonderful service.read more

Super amazing massage, I would absolutely recommend Zen Spa and plan on going back! It was very…read morecalm, quiet, and I only saw women staff which felt like a very safe environment. 10/10!

First time visit at the West Covina location…read more Came here after not having a massage in years. It was definitely needed. They offer a variety of options and have a good membership offer so you can self-care regularly. A membership also gets you a guest who can book at a discount so you and a plus one can both have a spa day! The staff is very friendly and informative and the venue is very quaint and has advisory signs to keep the volume low to respect the other guests getting their services. If you opt for the combination you get placed in the front area with the privacy curtain so they can soak your feet. The private rooms in the back are for body massages only. There are lockers to hold your belongings and at the end they will give you water or tea. I signed up for the annual membership so I can't wait to return every month! Parking is very easy and there is plenty of ATMs around so you can get cash to tip!

False advertising and failure to honor discount:…read more I used to be a regular here but stopped going the last year or so. When they texted me about a Mother's Day special a few weeks ago with a special code for a 1 hr massage at $59, I booked a 1 hr body massage online. However the code took off just $31 from the $100 original price, so the total was $69 - which is $10 more than the $59 advertised. When I called the spa about it, they explained that it's only max $31 off - even though it did not say that anywhere in the text or online booking site. When I told them that it's misleading, they still would not budge and honor the $59 price. Well I got a new text today with basically the same language - claiming any 1 hour massage is $59 with the same code. Out of curiosity, I checked online and tried all 3 massage types as they are all different prices. Only the FOOT massage is $59 with the discount, since it's still only taking $31 off the original price of $90. For BODY, it did the same thing as last time - only taking $31 off from $100 so it's $69. For the COMBO, it's $64 since it took $31 off $95. Even though I advised them to change the wording on their marketing texts and emails, they did it again which is why I'm posting for others to be aware.