Terrible service. Called and made an appointment requesting service 60 minutes…read more Arrived on time for them to say cash only and 30 minutes only. The vibe was dark like a normal hole in the wall place. They told me there was an ATM at the grocery store. Went, PAID the additional fee of $43 total to withdraw $40. Walked back and they said a WALK-IN took my spot and I'd have to wait 45 minutes. Never again. NEVER

I feel so relaxed and stressed-free after getting a massage here. The masseuse here is very nice…read moreand asked if I feel any tension. I usually feel tension around my neck and shoulder. The masseuse helped me untangle the knocks. I feel relaxed and would definitely want to come back again!

I love this place!! I've been here before and keep coming…read moreback! The owners (Stacy and Chen) are very polite and always accommodating to the special requests of my aches and pains. At first, I wanted to keep the same masseuse, but when she's not available, I have others - and so far, ALL OF THEM have been GREAT at giving massages! No matter who I get, I never leave feeling it was better or worse than the last. Today, they got me and my BFF in for 2 / 90 minute massages and we both left feeling so relaxed! I've been dealing with a shoulder/neck issue and the owner hooked me up with a mini pressure point session with a natural oil. The tension release was amazing!!! Please pay them a visit, I doubt you would be disappointed!

I booked two 90 minute massages once I saw it on Yelp and after I had stopped by to check it out in…read moreperson. The owner, Chan, was welcoming and friendly. He answered all my questions. His wife Stacy was also personable and very nice. My masseuse Coco was good (7.5 out of 10). I communicated with her about the level of pressure and she accommodated me. She offered to get me a glass of water during the massage as I started coughing (dry throat) which was thoughtful of her. She was quiet except when asking if I was doing ok which I appreciated. My husband's masseuse, Anna, didn't speak English but he managed to communicate with her a few words. He was pleased with his massage. The spa is very clean which was very important to us. The lighting is appropriate and so is the music. Prices are reasonable. What I didn't like too much: 1) The masseuse left the room during the massage to get the hot stones without saying a word. Left me wonder where did she go? 2) When I paid Chan at the front desk, in cash per his request, both masseuse were standing there waiting for their tips....awkward. I tipped 20% . My impression was that they weren't pleased, based on their reaction. Coco didn't even say thank you. I didn't like that. So, in my opinion, there are two opportunities there: 1) communicate when you leave the massage room. 2) provide a tip envelope in each room. Tipping should be discreet.

I had a failed attempt at a massage from another place (see my review for Lotus Health & Wellness…read moreCenter), and when I looked around the area for other massage parlors, I found Harmony. Their Yelp info said they take walk-ins, so I called and Susan told me I could be seen right away. I showed up within ten minutes and she greeted me in a friendly manner, then showed me the pricing. They do have you pay up front, which I was a little concerned about, but it ended up being amazing so my fears were unfounded. I am SO glad that I found Harmony because Susan's massage ended up being one of the best I've ever had. She listened to me when I asked for more or less pressure, and was very thorough in her techniques. I was having tension headaches for a week or so before seeing her, and after leaving I felt like pudding (and still do, days later). I will definitely be back. I will say this as a side note: the music playing, while relaxing, was one single song on repeat. If you're someone who pays attention to stuff like that, it may be a small annoyance, but the massage is worth it. ;-)

I mean wow is a understatement. Me and my boyfriend called in for a same day 90 min couples massage…read morewe had Susan and Kelly. 100000/10000 they were so friendly and very much knew what they were doing. I didn't even have to tell or talk about which areas i needed focused Kelly just knew. Is really was an amazing experience i will definitely be going back and seeing Kelly. I feel like I'm in a new body

Got a 90 minute Swedish massage and it was great. Suní and Lisa took care of me and my sister, and…read morethey were very attentive to our needs. Pressure was on point. Will definitely be back

Walked in and the place is super clean. Amanda did an amazing deep tissue massage -- I feel so much…read morelooser and relaxed afterward. She's really nice and kept checking in with me about the pressure, asking if anything was uncomfortable. Very thoughtful. Definitely coming back!

Excellent experience! I came in with painful knots and persistent back pain and left feeling…read morecompletely refreshed. The therapist was highly skilled and worked out all the tension that had been bothering me for weeks. My back feels significantly better and the relief was immediate. The facility was clean with a great atmosphere. Highly recommend!

I love this business if you're ever stressed Come in and be relaxed. You will never want to leave…read more Friendly staff clean atmosphere peaceful with music.

Amy does an AMAZING JOB!!! Whether it's a 30 min massage or 60 min, she is so detailed and knows…read morehow to get the knots out. I highly recommend this place for any knots, relaxation, hot stones, and stretches. My upper back was so tight and she instantly got the knots out. & the walking on your back! 100/10 would recommend!! My back cracked in spots I did not know it would, and she stretched my hip flexors and hamstrings so well.

This is my go-to spot for massages! They offer both Swedish and Thai massages, and the quality is…read morealways great - especially for such reasonable prices. The staff is professional, the space is relaxing, and I always leave feeling so much better than when I walked in. Highly recommend if you're looking for a reliable, affordable massage place you'll keep coming back to.

This spa is definitely a bang for your buck! It's basically like getting a Groupon deal without…read morehaving to go through the whole Groupon process--plus, booking was super easy! Rebecca was so friendly, kind, and welcoming. I got the combo facial with a massage, and honestly, the massage was the best part! I especially loved the hot stones--felt amazing and had me feeling completely relaxed. ‍ I would come back, especially for their massages! Highly recommend if you're looking for a relaxing treatment at a great value.

I'm disappointed with how this business handled my experience. During my last massage, I…read morespecifically asked the therapist to spend extra time working on my shoulders, but I didn't feel that request was followed. I ended up leaving with a sore spot on my upper right shoulder, so I called the business to let them know. I was not asking for a refund. I simply wanted my concerns to be acknowledged and hoped they would make things right in some way. They offered me a complimentary 30-minute massage, which I accepted. Later, they canceled that appointment and refunded me instead. When I tried to schedule another massage, I was told they no longer felt they were the right fit to provide services. I called to better understand why, and after speaking with them, they essentially said they didn't want to risk making me unhappy again. I found this very disappointing because I was never rude or disrespectful to anyone. Throughout every interaction, I remained kind and respectful. Instead of using my feedback as an opportunity to coach their staff on listening to clients' requested areas of focus, they chose to stop servicing me altogether. Constructive feedback should be welcomed, especially when it's given respectfully. Unfortunately, I left feeling that my concerns were dismissed and that I was penalized simply for speaking up about my experience.

I've been coming here since they first opened, and they've never let me down. My gf and I usually…read moreget the 90-minute couples massage, and it's always worth it. Tina the owner always makes the time for us whenever we call in. One thing I really appreciate is that they always ask if the pressure is okay and if there are any areas that need extra attention before they start. They also check in during the massage to make sure you're still comfortable, which shows they actually care about giving you a great experience instead of just rushing through it. The place is always clean, the staff is friendly, and the therapists are consistently amazing. It's hard to find a massage place that's this consistent over the years, which is why I keep coming back. In addition they always offer us tea or water at the end. If you're in the Walnut area and looking for a great massage, I'd definitely recommend giving them a try. I've been a customer for years, and I always leave feeling relaxed and refreshed.

I've been experiencing a lot of back, shoulder and hip pain, and finally decided it was time to do…read moresomething about it. After some looking around, I landed on Imperial Massage as the place to try. I gave a call after work, and was told they had availability right away. When I arrived, Louis was summoned and after reading some of the reviews about him, I knew he was the right person for the massage. I will admit, the place was a lot bigger than expected. I was a little intimidated by the open room, but relieved to find that I was being sent to a private room. Louis gave me a moment to undress and then he got to work. Stretching, pressing, bending, pulling...I felt a bit like a Stretch Armstrong doll, but he was incredibly thorough. He was also careful to make sure I was comfortable and not overtaxed. I did advise of problem areas and he took special attention to those. I could literally feel the knots in areas that he was actively working on. I went with an hour, not knowing what to expect. At $60, it was quite a bargain for a very good quality massage. I paid via Zelle, was offered tea and was on my way. I did give Louis a $20 tip, which he earned every cent of. I don't know if I can make this a regular habit, but if so this is absolutely the place.