i usually never write reviews, but i just had to say how extremely satisfied i am with my…read morefirst-ever facial. i live 8 hours away from LA & in town for a business trip, so i felt pretty stressed when i first came in. thankfully, i left feeling so relaxed, refreshed, & im so happy that i found V Spa. if i'm ever back in town, i'll definitely be coming back! i had rebecca for my service & she was so gentle, professional, & friendly. she made my first facial such a comfortable & enjoyable experience. i also really appreciate that i came a little after 8PM, & even though they close at 9PM, she never rushed my service & took the time to finish my facial after closing. 10/10 experience & 100% recommend V Spa to anyone looking for a great spa. thank you so much, rebecca, for such a wonderful first facial!

This spa is definitely a bang for your buck! It's basically like getting a Groupon deal without…read morehaving to go through the whole Groupon process--plus, booking was super easy! Rebecca was so friendly, kind, and welcoming. I got the combo facial with a massage, and honestly, the massage was the best part! I especially loved the hot stones--felt amazing and had me feeling completely relaxed. ‍ I would come back, especially for their massages! Highly recommend if you're looking for a relaxing treatment at a great value.

I had a deep pore facial and a back massage today done by Linda. Her skills are unmatched. I was…read morewilling to make the drive from Riverside area to San Dimas because I have never had a bad experience at SDS. I have tried other spas since moving away and not one has left me feeling happy with my service nor the results. I left with my face *GLOWING* and my facial discoloration was gone. Linda was thorough with every nook and cranny of all the knots I didn't even know I had in my back. I just went in asking for a shoulder massage but I'm glad I ended up choosing the back massage. Feeling all of the knots and stiffness made me realize how badly I let my self care go. As she was working my back, I could literally feel my body being able to breathe again. I even noticed my posture and body movements afterwards was more fluid and relaxed. I will definitely be coming back for Linda's expertise. Every visit here is money well spent because this establishment never disappoints!

My husband and I have come here a handful of times. We do the couples massage every time. We made…read moretoday's appt a year ago because of Eva. I have confirmed 3 times that even though we are getting different types of massages, we are still doing a couple massage. The lady said yes. We went today and there was no robes or slippers in the lockers. I had to search multiple lockers to find one. My husband said the same thing in his locker. We went to the waiting room and there was NO wine and chocolates that are included with the massage. The worst part is that Eva comes to get me for my massage and had NO idea it was a couples massage. It was very disappointing and frustrating. We waited a half hour just to get started bc of the disorganized issues. We will not be returning.

I had a great massage and facial combo Sevice at grand massage facial store, this place is so quiet…read moreand clean, the staff are so friendly, the service was amazing!I highly recommend to who needs massage and facial to this great place .

I had an incredible 90-minute hot stone massage with Shelly today! She was absolutely…read morefantastic--the perfect pressure and the warmth of the stones left me feeling completely relaxed and rejuvenated. Highly recommend booking with her if you're looking for a top-notch experience!

Been coming here for over 10 years. Everyone is so friendly and professional. I always leave…read morefeeling relaxed and a little bit taller. It's honestly the best!

attendant listen to my concerns she did good work on my…read morelegs no private room -- curtains wall did not go to ceiling Ambience 5/5 Cleanliness 5/5

I've been going to All Love Collections for a little while now and have purchased a series of…read morefacials. I love going to Jennifer She is sweet professional and overall cares about your results. I refer my friends to her as well. Can't wait for my next treatment

I had such a wonderful experience with All Love Collections! Everyone was incredibly kind,…read morewelcoming, and accommodating throughout the entire process. They went above and beyond to make sure everything was taken care of and that I felt comfortable and supported. Their customer service was amazing, and you can genuinely tell that they care about their customers and the experience they provide. I truly appreciate how patient, understanding, and helpful they were. I would absolutely recommend All Love Collections to anyone looking for a great experience with people who genuinely care! Vanessa is amazing!

I had a 5:15 appointment and arrived about ten minutes early (5:05), in case they needed me to fill…read moreout any paperwork or allowed for "getting ready" time. The door was locked and there were no cars in the lot, which made me nervous, but I was early so I just rang the Ring doorbell. No one answered. I peeked inside and it looked closed (only lights I could see were the ones around the giant lobby mirror), but there was a sign saying everyone was with customers, so I didn't panic. 5:10 - still no response when I rang the bell, so I tried calling the number. I got a voicemail. 5:15 - called again, still voicemail, then I rang the doorbell like ten times, but still nothing. (It's a Ring bell--shouldn't someone be able to see that there's a customer at the door?) I waited until 5:20, but at this point, I was boiling hot because it was 85 degrees and they have no shade anywhere in their parking lot. I was worried I'd get a sunburn. I was also pretty upset by this point, as I had a feeling they'd forgotten about my appointment. I ended up making an appointment with a different spa down the street (shout-out to Harmony Massage & Spa for taking me on such short notice and helping get all those knots out, I highly recommend them!), and while I was in that appointment, Aracieli from Lotus called and said "I apologize, I had a mix-up with the time." In today's day and age of phone organization and calendar reminders, that just doesn't seem responsible to me. Not to mention, I received THREE reminders about the appointment in the days leading up to it. I guess they don't receive the same reminders that their customers do? I can't speak for the quality of service, as I received none, but if you book with these people, I HIGHLY recommend calling at least 1-2 days before your appointment and confirming with an actual person that someone will be there, because if you check their reviews, I am not the first person this has happened to.

This place is a true gem! The facility is clean without being sterile. Both the staff and the space…read moreis welcoming. Parking is easy and located in the small lot to the rear of their stand alone building with easy entry. Their breadth of offerings for well being is truly something and everyone seems to really be there because they are committed to wellness. The entire massage was incredibly relaxing and Lori created opportunities to give real time feedback without feeling like I had to keep up conversation. She let me know what she worked on, what she found, and recommendations for the future. I have scheduled another massage and I cannot wait to experience the other treatments Lotus has to offer in the near future.

Patty and Palm are amazing! Palm got all my knots out and took my migraine away. I recently just…read morehad a miscarriage, work injury and went to the gym. So, I have been through it and my body needed this. I feel refreshed! I will be coming back. Patty is always so kind to my mom, and takes away all her pain/pressure. She has the perfect touch since my mom is a little sensitive. Super clean and peaceful inside too.

Extremely disappointed. I've been coming here for over five years and have always loved this place,…read moreso this experience was really upsetting. I had a massage with Paula today, and even though I kept asking her to please focus on my upper body, she wouldn't. When she finally did, it was only for a minute and felt very rushed. After I asked again, her attitude completely changed. She became rough, seemed annoyed, and made me feel uncomfortable for simply asking for what I wanted worked on. I understand everyone has off days, but there's no reason to be rude or aggressive with a customer. It's really disappointing because I've been a loyal customer for years, but after this experience, I won't be coming back. It's unfortunate to lose a customer over something that could have been handled so differently.

I love this place!! I've been here before and keep coming…read moreback! The owners (Stacy and Chen) are very polite and always accommodating to the special requests of my aches and pains. At first, I wanted to keep the same masseuse, but when she's not available, I have others - and so far, ALL OF THEM have been GREAT at giving massages! No matter who I get, I never leave feeling it was better or worse than the last. Today, they got me and my BFF in for 2 / 90 minute massages and we both left feeling so relaxed! I've been dealing with a shoulder/neck issue and the owner hooked me up with a mini pressure point session with a natural oil. The tension release was amazing!!! Please pay them a visit, I doubt you would be disappointed!

I booked two 90 minute massages once I saw it on Yelp and after I had stopped by to check it out in…read moreperson. The owner, Chan, was welcoming and friendly. He answered all my questions. His wife Stacy was also personable and very nice. My masseuse Coco was good (7.5 out of 10). I communicated with her about the level of pressure and she accommodated me. She offered to get me a glass of water during the massage as I started coughing (dry throat) which was thoughtful of her. She was quiet except when asking if I was doing ok which I appreciated. My husband's masseuse, Anna, didn't speak English but he managed to communicate with her a few words. He was pleased with his massage. The spa is very clean which was very important to us. The lighting is appropriate and so is the music. Prices are reasonable. What I didn't like too much: 1) The masseuse left the room during the massage to get the hot stones without saying a word. Left me wonder where did she go? 2) When I paid Chan at the front desk, in cash per his request, both masseuse were standing there waiting for their tips....awkward. I tipped 20% . My impression was that they weren't pleased, based on their reaction. Coco didn't even say thank you. I didn't like that. So, in my opinion, there are two opportunities there: 1) communicate when you leave the massage room. 2) provide a tip envelope in each room. Tipping should be discreet.