Took my VW there for some issues, had the car overnight, was told everything was normal on my car…read more I'm sorry, since when is making a sharp turn and your tires skip on the pavement normal? He said because it was a bigger and wider SUV. Took the car elsewhere and the problem was identified quickly. Sadly this business missed out on the $1100 to fix my car. While there I was there he told me his preference is Audi, and he didn't hear the noise I explained to him, because his hearing isn't that great anymore. Also told me if it was his wife's car, he would tell her to just drive it. As I was leaving, his comment to me was "good luck", which I interpreted as take your car off my lot and don't come back. If he didn't want to work on my car, just be honest and say so. I gave him a chance because I was recommended to his business. just be sure that I will not be recommending anyone to them.

I recently moved to Youngstown Ohio and wanted to find a good VW service company. I ended up…read morefinding an EXCELLENT company! Schick Performance Specialities exceeded my expectations and I will be a continuing customer. Easy to book my service, done timely, good price point. Also Jon Schick was so informative about my make and model VW. He also explained the reason to only use TopTier Gas. My mileage went from 17.4/mpg to 19.7/mpg with my first tank of gas from a top tier provider. WOW! I highly recommend this company.

I want to thank Frank, Dennis and Dominic for a smooth transaction buying a beautiful BMW…read more Thank you kindly, Lula M Harris

DO NOT TRUST THIS DEALERSHIP--DECEPTIVE SALES & ZERO ACCOUNTABILITY…read more I would give zero stars if I could. My mother is a 68 year old retired RN who purchased a van from Haus Auto Group with the intention of traveling across the country, visiting national parks. Instead, she has spent months dealing with a nightmare--costly repairs, misleading information, and complete disregard from the dealership. The van was misrepresented from the start. It was advertised as a Flex Fuel Chevy Express, which she paid a premium through the dealership's vendor to have delivered to her in Texas. Upon delivery, she discovered it was actually a VIA Motors VTRUX hybrid--a vehicle that very few mechanics can service due to software restrictions that a quick Google search will confirm was a complete failure for GM. The hybrid battery failed 3 days after she accepted delivery of this vehicle, and despite taking it to multiple shops, no one has been able to fix it. Additionally, the van has significant rust issues that were not disclosed at the time of sale. They haven't even honored their own guarantee and reimbursed her for what she spent in repairs the first month she owned it. My mother repeatedly reached out to Chris Haus, asking for assistance or a buyback, as she unknowingly purchased a vehicle that is essentially undrivable, and the vehicle delivered is not the vehicle she purchased. Communication has been slow, dismissive, and filled with empty promises. Every time she pushed for a resolution, she's been met with excuses or silence. Meanwhile, she's still making payments on a van that she cannot use. This dealership sold her a branded title vehicle without proper disclosure, failed to ensure it was in working condition, and has done nothing to make this right. She spent her life savings on what was supposed to be her dream vehicle, only to be stuck with an expensive, useless burden. If you value honesty, integrity, and accountability, DO NOT BUY FROM HAUS AUTO GROUP. I strongly urge anyone considering a purchase here to take their business elsewhere.

Matt and his team were amazing, they worked out a 2 car deal for me and my son. Everything went…read moreoff without a hitch and it was so easy, all we did was pull up and sign and drive. They took their time showing us the features on our new cars and answered all our questions. I will be doing all my business with them from now on.

Salesmen sucks, How can you sell a car where the paint is fading on roof, hood, handles and mirror?read more

These guys were a life saver. I was traveling through the country and my alternator went on my car…read morein this town. The Chevy dealership recommended them bc they didnt work on foreign diesel cars. So this shop took us right in and started investigating how to fix my problem quickly. They located a part for me which was a problem all in itself, got it ordered and installed. They offered me a loaner car so I wasn't stuck at the shop all day and gave me a recommendation of where we could go to relax for a while. Just great service! Only one down side was that in the rush to get a stranded mom out of there (I begged to get this done asap) something happened to my oil level sensor. They had thought that it was possibly wet and it would stop giving me a problem but unfortunately while I was at my final destination it just completely stopped reading my levels. They had told me that I had an oil leak so that caused a concern for me to drive the vehicle bk home with no sensor to read the oil. They offered for me to stop on the way back but I would have been passing through after they closed on a Sat. So I had to have it fixed at a location where I was. Armando's hourly rate was quite high but I really didn't have much of a choice and I was assured I was in good hands so that made it sting a bit less. But when I had to get that sensor fixed because the clip got messed up during the alternator fix it was definitely frustrating. I do wish they would have looked at it better before I left but they had done so much for me already and it was past closing time he said. All in all I would go to them again. They were extremely kind, knowledgeable and empathetic. I'm sure if I wasn't stranded and they had more time I wouldn't have had a problem with the oil sensor. Just sucked having to pay to get that fixed also. I'm sure you will be happy with their service if you needed.

Extremely professional and trusted place to do business. We have used them many times for…read moreMechanical, Body, and paint work. The are exceptional and highly recommended! They have always performed a great job on our foreign vehicles.

ATTENTION FEMALE SHOPPERS, Go to literally any other Mazda dealership, while our salesman was very…read morenice and we appreciated him, the manager was absolutely barbaric and would not let us leave after repeating multiple times that we were just looking around. Like physically put HIS BODY between me and the door. Honestly should've called the police. what a freak. Wish I could rate it a zero

I just purchased a new Mazda CX90 at Preston. Dave made the experience of new vehicle purchasing…read moreeasy and stress free. He was very knowledgeable and great to work with. I will definitely recommend him to my family and friends who are looking to purchase a new vehicle.

The most important thing I can say about Cooper's is that they're trustworthy and fair. I recently…read moremoved back to town and was nervous about finding a new place to take my Honda (we've crossed the country many times--this car has my heart, lol), and a recommendation from a friend sent me here. They explain everything so I can understand, don't make me feel rushed, and answer all of my questions. Their prices have been more than fair, and the service has been excellent. My inspection, fluid services, and tire rotation were all done at a price that honestly impressed me. My alternator died and left me stranded around 2:30 in the afternoon. I called Cooper's, they told me to tow it right over, and they somehow got me back on the road the very same day--again, for a price that impressed me and was more than fair. Honest people, great service, and they have a new customer for as long as I'm in the area.

Great service and a fair, honest auto repair shop, which isn't always easy to find. Phil went above…read moreand beyond to take care of an issue with my car. I highly recommend Cooper Auto.

This is the second time I've been to Ron. He told me I would need front brakes, and a few months…read morelater, I did. I had to drive out of my way (20 minutes) when there are other places that are way closer. I trust Ron so I went back to him. I was able to drop my car off at night and he showed up to make sure everything was fine (although there are cameras). I told him that I needed to work and he was able to get my brakes and rotors done by the time I had to go back to work. There are drinks and snacks and a nice waiting room. Being a female, I was completely comfortable being alone. He takes your car for a test drive to make sure everything sounds and works good after he completes his service. He didn't like how mine sounded so he took it in and fixed the noise. He takes a lot of pictures and he texts also! I would recommend him to anyone in Mahoning County!

Best Auto Shop Experience I've Ever Had - Truly Like Family…read more I don't usually write long reviews, but this experience absolutely deserves it. I started calling around because my brakes were squeaking, just doing price checks like anyone would. RT Barrett Auto Sales was only the second place I called but something about his spirit over the phone made me stop right there. I didn't even feel the need to keep calling other places. That alone says a lot. When I arrived, I was greeted by Ron and his wife, and from that moment on, the energy was nothing but warm, welcoming, and genuine. They were both incredibly kind, and you can just tell they truly love what they do. The shop itself? CLEAN, organized, and comfortable. Not your typical auto shop at all. They had a TV set up, asked what me and my son wanted to watch (my son is autistic, so that meant a lot), and we ended up enjoying SpongeBob and Madagascar together. They also had a fridge stocked with drinks, name-brand snacks like Lays chips, pretzels, and even a big jar of candy. It honestly felt more like a welcoming space than a waiting room. Now let's talk about the service... Ron and the other mechanic (I wish I remembered his name!) were AMAZING. What stood out to me the most is that they didn't just fix my car. They educated me. Ron took his time explaining everything about my brakes, fluids, and how my car operates in a way I've never experienced before. It was so detailed and clear, almost like a class. If he ever offered one, I would sign up immediately! I also really appreciated his honesty. He was straightforward in the best way respectful, but real. I'm someone who values constructive feedback, and he delivered it in a way that made me feel informed, not judged. What's crazy is just days before this, I was telling a friend how badly I wished I could find a mechanic I could trust. I've had a couple of cars since I was 21 and have been to plenty of shops but THIS place? This is the first time I truly felt comfortable. It honestly felt like home. Ron, his wife, and his team don't just provide a service they care. And that's rare. I grabbed extra business cards because I will be recommending them to everyone I know, especially women like me who may not know much about cars but deserve honesty, respect, and quality care. If they ever move locations, I will gladly drive to wherever they are--no question. To me, they are not just the best shop in Youngstown... they are the best, period. Thank you all so much. I truly can't put into words how much I appreciate you. You've gained a lifelong customer--and honestly, it feels like I gained a new family.